The document discusses supply chain management. It defines supply chain management as the integration of business processes from original suppliers to end users to add value for customers. A supply chain is a network of facilities that procures materials, transforms them into products, and distributes the products to customers. The essential features of supply chain management include integrated behavior across stakeholders, mutually sharing information and risks/rewards, cooperation, focusing on serving customers, integrating processes, and building long-term relationships. The objectives, components, factors influencing, and functions of supply chain management at the strategic, tactical, and operational levels are described.