The document outlines important qualities for group supervisors such as reliability, empathy, and fairness. It describes the supervisor's role in building trust within the group and clarifying tasks to increase security. The supervisor must ensure conflicts are solved during the "storming" phase, analyze different opinions during "norming", promote relationships during "performing", and prepare the group to finish all tasks during "adjourning".

1. Supervisor’s tasks in helping
the group process

2. Important qualities for a supervisor:
reliability
empathy
fairness
creativity
persistence
inspiration
diplomacy
sense of humor

3. It is important that the group supervisor
trusts his/her group and it’s capabilities of
solving problems. The supervisor should be
open to new ideas and things. Supervisor
has to treat all the members equally and
respect their different ways of participating
the group activities. (Kaukkila& Lehtonen
2007, 58-60.)

4. Building trusting and relaxed
atmosphere
Arranging possibilities for grouping
Clarifying the basic task > increases
the sense of security in the group
Forming

5. Storming
Making sure that the conflicts are solved
This phase is usually the most demanding for the
supervisor

6. Norming
Analyzing and structuring different
opinions
Encouraging members to express
themselves

7. Performing
Promoting the relationships in the group
Supervisor shouldn’t take too active role

8. Adjourning
Preparing the group for the end of the
process
Making sure that the group finishes all it’s
tasks

9. References:
Kaukkila, Veli & Lehtonen, Elisa 2007. Ryhmästä
enemmän. Käsikirja ryhmänohjaajan taitoja
tarvitsevalle. Helsinki: Suomen mielenterveysseura.

10. References:
Kaukkila, Veli & Lehtonen, Elisa 2007. Ryhmästä
enemmän. Käsikirja ryhmänohjaajan taitoja
tarvitsevalle. Helsinki: Suomen mielenterveysseura.