The document discusses the issue of complacency in the workplace. It states that success can lead employees to become complacent when tasks become routine. Managers need to get more involved, recognize exceptional work, and solicit feedback to engage employees. Providing incentives, praise, and ensuring employees feel challenged and heard can help address complacency. Managers must lead by example with passion to motivate workers.

2. “Today’s complacency
is tomorrow’s
casualty.”

3. Success in a business can lead to
complacency because once a job is
done and it is going right it may
seem to “every day” or not pose a
challenge anymore.

4.  The Current Situation
 Key Success Factors
 Analysis of Alternatives
 Strategic Option

5. Complacency is growing in the
work force and employees are
seeking different opportunities
elsewhere.

6.  Manager’s need to get involved more
 Recognize exceptional work
 Ask for feedback

7.  When the leaders show initiative and
interest in the job, it will rub off on the
employees.
 Managers with a passion for the vision
will help employees feel the same about
the mission
 If managers sit back and expect their
subordinates do to all the work they set a
poor example and do no cause a
motivating effect

8.  Incentives and praise may go a long way. An
employee doing the same work over and over
may get complacent especially without feeling
good about the job they are doing
 Recognition may set a challenging bar for other
employees and cause unmotivated work to cease

9.  Employees may become complacent
because they do no feel they are heard
 Workers may feel they have things in
mind they wish would change and for that
reason they are unhappy
 Feedback would allow management and
employees to be on the same page

10. Evaluation of different choices available
for achieving an objective, usually
requiring cost-benefit analysis, life
cycle costing, and sensitivity analysis.

11.  Offering incentives
› Would this be a positive use of resources?
› Money incentives or other types?
 Mangers getting more involved
› Would their salary suffice with more work
being done?
› Managers would need to be willing to step
up
 Making sure employees are challenged

12.  Benefits
› Less complacency
› Employees working harder
› Holding on to great workers
 Risks
› Higher level of complacency
› Employees taking advantage of incentives

14. The final recommendation would be that
action needs to be taken within all
aspects of the company to keep things
running smoothly as well as to keep
complacency from creeping into the
workplace and being destructive. A few
simple steps between upper management
and the employees can lead to success
within the company.

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