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Social Learning Analytics
Rebecca Ferguson
Institute of Educational Technology
The Open University, UK

                        Southern SoLAR Flare, Sydney
The Open University (UK)

• Supported distance education
• Quality open education at scale
• Over 250,000 current students
Open learning
                                              59,053,400
                                              iTunes downloads

                                              6,200,000
                             Science at the

                             OU

                                              YouTube views

                                              OpenLearn
                                              11,000 hours of
                                              viewing material
                                              400,000 unique
                                              visitors per month

                                              Frozen Planet

     Have you studied with us?
Online social learning

  Why has someone sawn down half of the beautiful
  cedar tree outside my office window? I can’t find
  this out from a book, and I don’t know anyone
  with the precise knowledge that I am looking
  for. It is as I engage in conversations with different
  people that my understanding of what I see
  outside my window increases, and I learn more
  about the tree’s history, health, ecosystem and
  future possibilities.



www.open.ac.uk/blogs/SocialLearnResearch/2010/01/13/what-is-social-learning-and-why-does-it-matter/
Sociallearn.open.ac.uk
Learning analytics

Developing new tools for learners and teachers
drawing on experience from the learning sciences
intention of understanding and optimizing
not only learning
but also the environments in which it takes place
Implementing analytics

                                             • Aligned with
                                               clear aims
                                             • Huge and
                                               sustained effort
                                             • Agreed proxies
                                               for learning
                                             • Clear and
                                               standardised
                                               visualisation
                                             • Driving
                                               behaviour at
                                               every level
       Individual assessment within cohort
Negative perspective: NAPLAN

 There is massive pressure on
 schools and individual teachers
 to lift their school results. The
 logical consequence is to teach
 to the test … It is not about the
 students but it is all about the
 school … It does not reveal
 anything about the richness of
 your child's learning … Why is
 the ability to work in teams not
 included…?                          Sydney Morning Herald
                                       27 November 2012
Social learning analytics

Social learning analytics focus on how learners
build knowledge together in their cultural and
social settings.

In the context of online social learning, these
analytics take into account both formal and
informal educational environments, including
networks and communities.
Why social learning analytics? (1)

Changing environment




Shift Happens:
Karl Fisch
Why social learning analytics? (2)

Social media




             Support learning-related reflection on
             interpersonal relationships and interactions
Why social learning analytics?

Free and open content
 New                                        Useful
ideas                                     resources

                                            Key hashtags

Helpful                                  Support
 info                                    networks



              Support the role of social networks in
              filtering and recommending resources
Why social learning analytics? (3)

Living in the knowledge age




             Support learners to assess their progress
             in terms of knowledge-age skills
Why social learning analytics? (4)

Sociocultural understandings




            Increase learner proficiency in the
            use of educational dialogue
Why social learning analytics? (5)

Sociocultural understandings




            Enable learners to engage proficiently
            with a range of tools and social settings
Why social learning analytics? (6)

MOOCs




         Open Translation MOOC http://bit.ly/OTcgjD
        Learning Design MOOC http://www.olds.ac.uk/
Social/ized analytics

Social analytics
• social network analytics
• discourse analytics

Socialized analytics
• content analytics
• disposition analytics
• context analytics
Social analytics: potential uses

Network analytics

Identify individuals who support my learning
Identify individuals with relevant interests
Identify origins of conflicts

Identify groupings that could support learning
Provide feedback to groups and group leaders
Network analytics




Visualising Social Learning in the SocialLearn Environment. Bieke Schreurs and Maarten de Laat (Open University, NL), Chris
Teplovs (Problemshift Inc. and University of Windsor), Rebecca Ferguson and Simon Buckingham Shum (The Open
University, UK), SoLAR Storm webinar, The Open University, UK. http://bit.ly/UaFhbL
Visualising ties by topic and type
Visualising ties by topic
Visualising ties by individual
Social analytics: potential uses

Discourse analytics
The ways in which learners engage in dialogue
indicate how they engage with the ideas of others,
how they relate those ideas to their understanding
and how they explain their own point of view.


                           • Disputational dialogue
                           • Cumulative dialogue
                           • Exploratory dialogue
Analysing synchronous chat




Extensions to: Ferguson, R. and Buckingham Shum, S. (2011). Learning Analytics to Identify Exploratory Dialogue within
Synchronous Text Chat. Proc. 1st International Conference Learning Analytics & Knowledge. Feb. 27-Mar 1, 2011,
Banff. ACM Press. Eprint: http://oro.open.ac.uk/28955
Identifying indicators
   Category                 Indicator
   Challenge                But if, have to respond, my view
   Critique                 However, I’m not sure, maybe
   Discussion of            Have you read, more links
   resources
   Evaluation               Good example, good point
   Explanation              Means that, our goals
   Explicit reasoning       Next step, relates to, that’s why
   Justification            I mean, we learned, we observed
   Reflections of           Agree, here is another, makes the
   perspectives of others   point, take your point, your view
Identifying exploratory chat
Challenge: Locate the exploratory dialogue




                                               Manual analysis
                                             identifies indicators
Self-training framework

 • Framework uses cue phrases to
   make use of discourse features for
   classification

 • Uses a k-nearest neighbours
   instance selection approach to
   draw on topical features
Webinar chat analytics
  Sheffield, UK not as sunny
  as yesterday - still warm
  Greetings from Hong Kong
  Morning from Wiltshire,
                               See you!
  sunny here!
                               bye for now!
                               bye, and thank you
                               Bye all for now
Webinar chat analytics
OpenScience Laboratory




    http://www.open.ac.uk/blogs/openscience
Cohere.open.ac.uk




Weave webs of meaningful connections between ideas
Kmi’s Cohere

       Rebecca is playing the
           role of broker,
        connecting 2 peers’
          contributions in
         meaningful ways



  web deliberation
  platform enabling
  semantic
  social network and
  discourse network
  analytics

De Liddo, A., Buckingham Shum, S., Quinto, I., Bachler, M. and Cannavacciuolo, L. Discourse-centric learning analytics. 1st
International Conference on Learning Analytics & Knowledge (Banff, 27 Mar-1 Apr, 2011) http://oro.open.ac.uk/25829
Evidence-hub.net




  Simon Buckingham Shum, Anna De Liddo & Michelle Bachler
Flashmeeting.e2bn.net




   http://flashmeeting.open.ac.uk/research/shapes.html
Videoconferencing analytics
 Flashmeeting video conference: spoken foreign language tutorials

                   Mentor 1                       Mentor 2
              AV              Chat           AV              Chat


          1
Session




          2




          3
Socialized analytics: potential uses

 Disposition analytics
 Dispositions can be used to render visible the
 complex mixture of experience, motivation and
 intelligences that make up an individual’s capacity
 for lifelong learning and influence responses to
 learning opportunities




Buckingham Shum, S., & Deakin Crick , R. (2012). Learning dispositions and
transferable competencies: pedagogy, modelling, and learning analytics. Paper
presented at the 2nd International Conference on Learning Analytics & Knowledge.
ELLI Profile




 Web questionnaire 72 items (children and adult
 versions: used in schools, universities and workplace)
Dimensions of learning power




Critical curiosity
Meaning making
Creativity
Resilience
Strategic awareness
Learning relationships
Changing and learning
A ‘visual learning analytic’

                              Basis for a mentored
                           discussion on how learner
                              see themselves, and
                          strategies for strengthening
                                   the profile
Connecting with
learner identity
  SIngleton High School
  (ratified by the
  Wonnaruah elders)

  willy wagtail: didijiri
  emu: kungkurung
  snake: ta nipa tang
  eagle: ka-wul
  echidna: kuntji kukan
  platypus: pikan
  ants: yunrring
Connecting with learner identity
Gappuwiyak School                  Strategic Awareness:
                                   Emu - Wurrpan
N. Territory                                                 http://bit.ly/srUSHE
      Changing & Learning:
          Drongo - Guwak
                                                     Meaning Making:
                                                     Pigeon - Nabalawal




                                                     Critical Curiosity:
                                                     Sea Eagle - Djert



                                                      Resilience:
                                                      Brolga - Gudurrku



Learning Relationships:
     Cockatoo - Ngerrk       Creativity:
                             Bower Bird - Djurwirr
EnquiryBlogger
                 Standard Wordpress editor




                  Categories from ELLI


                                  Plugin visualises
                                  blog categories,
                                   mirroring the
                                     ELLI spider




                                 More information at
                                 learningemergence.net
Secondary school bloggers
Primary school bloggers                                         Creativity
                                                            Meaning making
                                                          Strategic awareness




EnquiryBlogger: blogging for Learning Power & Authentic Enquiry
http://learningemergence.net/2012/06/20/enquiryblogger-for-learning-power-authentic-enquiry
EnquiryBlogger dashboard
New possibilities
ELLI works from what
learners say they do
                       Now we can observe what
                       they actually do…
Could a platform generate an ELLI
 profile from user traces?
                                                                          Different social
  Questioning and                                                       network patterns in
   challenging may                                                       different contexts
  load onto Critical                                                       may load onto
      Curiosity                                                               Learning
                                                                           Relationships


                                                                            Repeated
  Sharing relevant                                                      attempts to pass
   resources from                                                        an online test
 other contexts may                                                      may load onto
 load onto Meaning                                                         Resilience
       Making


Shaofu Huang: Prototyping Learning Power Modelling in SocialLearn
http://www.open.ac.uk/blogs/SocialLearnResearch/2012/06/20/social-learning-analytics-symposium
Possible future implementation

Disposition analytics
Socialized analytics: potential uses

Content analytics
Various automated methods used to examine, index
and filter online media assets for learners.
These analytics may be used to provide
recommendations of resources tailored to the needs
of an individual or a group of learners.
iSpot.org.uk
Social
Network
 Status



 Domain
 Expert
Reputation
Socialized analytics: potential uses

Context analytics
Analytic tools that expose, make use of or seek to
understand learners’ contexts. These analytics may
be used alone, or may be employed as higher-level
tools, pulling together data produced by other
analytics.
                    Context as a dynamic process – a mobile
                    device can present content, options and
                    resources that support learning activities
                    in this location at this time.
Virtual field trip
                                                 Inventory
Mandatory      Optional

Hiking boots   Waterproof   Project led by
                            Shailey Minocha
Hand lens      clothing
Grain-size     Sun hat
chart          Sunscreen
               Sunglasses
               Compass




                                              13ºC
Virtual field trip




                     • Do learners
                       engage with all
                       the tasks?
                     • What are the
                       differences
                       between novice
                       and expert
                       practice?
Implementing analytics




 Customisable dashboards for learners and educators
Implementing analytics
Can we achieve this?
•Aligned with clear aims
•Huge and sustained effort
•Agreed proxies for learning
•Clear and standardised visualisation
•Driving behaviour at every level
Can we avoid this?
                                               Learning with others
•Instructivist approach
•Stressed, unhappy learners
•Analytics with little value for learners or teachers
•Omission of key areas, such as collaboration
For more from the OU, see
http://www.open.ac.uk/blogs/innovating/

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Social Learning Analytics, Southern SoLAR Flare

  • 1. Social Learning Analytics Rebecca Ferguson Institute of Educational Technology The Open University, UK Southern SoLAR Flare, Sydney
  • 2. The Open University (UK) • Supported distance education • Quality open education at scale • Over 250,000 current students
  • 3. Open learning 59,053,400 iTunes downloads 6,200,000 Science at the OU YouTube views OpenLearn 11,000 hours of viewing material 400,000 unique visitors per month Frozen Planet Have you studied with us?
  • 4. Online social learning Why has someone sawn down half of the beautiful cedar tree outside my office window? I can’t find this out from a book, and I don’t know anyone with the precise knowledge that I am looking for. It is as I engage in conversations with different people that my understanding of what I see outside my window increases, and I learn more about the tree’s history, health, ecosystem and future possibilities. www.open.ac.uk/blogs/SocialLearnResearch/2010/01/13/what-is-social-learning-and-why-does-it-matter/
  • 6. Learning analytics Developing new tools for learners and teachers drawing on experience from the learning sciences intention of understanding and optimizing not only learning but also the environments in which it takes place
  • 7. Implementing analytics • Aligned with clear aims • Huge and sustained effort • Agreed proxies for learning • Clear and standardised visualisation • Driving behaviour at every level Individual assessment within cohort
  • 8. Negative perspective: NAPLAN There is massive pressure on schools and individual teachers to lift their school results. The logical consequence is to teach to the test … It is not about the students but it is all about the school … It does not reveal anything about the richness of your child's learning … Why is the ability to work in teams not included…? Sydney Morning Herald 27 November 2012
  • 9. Social learning analytics Social learning analytics focus on how learners build knowledge together in their cultural and social settings. In the context of online social learning, these analytics take into account both formal and informal educational environments, including networks and communities.
  • 10. Why social learning analytics? (1) Changing environment Shift Happens: Karl Fisch
  • 11. Why social learning analytics? (2) Social media Support learning-related reflection on interpersonal relationships and interactions
  • 12. Why social learning analytics? Free and open content New Useful ideas resources Key hashtags Helpful Support info networks Support the role of social networks in filtering and recommending resources
  • 13. Why social learning analytics? (3) Living in the knowledge age Support learners to assess their progress in terms of knowledge-age skills
  • 14. Why social learning analytics? (4) Sociocultural understandings Increase learner proficiency in the use of educational dialogue
  • 15. Why social learning analytics? (5) Sociocultural understandings Enable learners to engage proficiently with a range of tools and social settings
  • 16. Why social learning analytics? (6) MOOCs Open Translation MOOC http://bit.ly/OTcgjD Learning Design MOOC http://www.olds.ac.uk/
  • 17. Social/ized analytics Social analytics • social network analytics • discourse analytics Socialized analytics • content analytics • disposition analytics • context analytics
  • 18. Social analytics: potential uses Network analytics Identify individuals who support my learning Identify individuals with relevant interests Identify origins of conflicts Identify groupings that could support learning Provide feedback to groups and group leaders
  • 19. Network analytics Visualising Social Learning in the SocialLearn Environment. Bieke Schreurs and Maarten de Laat (Open University, NL), Chris Teplovs (Problemshift Inc. and University of Windsor), Rebecca Ferguson and Simon Buckingham Shum (The Open University, UK), SoLAR Storm webinar, The Open University, UK. http://bit.ly/UaFhbL
  • 20. Visualising ties by topic and type
  • 22. Visualising ties by individual
  • 23. Social analytics: potential uses Discourse analytics The ways in which learners engage in dialogue indicate how they engage with the ideas of others, how they relate those ideas to their understanding and how they explain their own point of view. • Disputational dialogue • Cumulative dialogue • Exploratory dialogue
  • 24. Analysing synchronous chat Extensions to: Ferguson, R. and Buckingham Shum, S. (2011). Learning Analytics to Identify Exploratory Dialogue within Synchronous Text Chat. Proc. 1st International Conference Learning Analytics & Knowledge. Feb. 27-Mar 1, 2011, Banff. ACM Press. Eprint: http://oro.open.ac.uk/28955
  • 25. Identifying indicators Category Indicator Challenge But if, have to respond, my view Critique However, I’m not sure, maybe Discussion of Have you read, more links resources Evaluation Good example, good point Explanation Means that, our goals Explicit reasoning Next step, relates to, that’s why Justification I mean, we learned, we observed Reflections of Agree, here is another, makes the perspectives of others point, take your point, your view
  • 26. Identifying exploratory chat Challenge: Locate the exploratory dialogue Manual analysis identifies indicators
  • 27. Self-training framework • Framework uses cue phrases to make use of discourse features for classification • Uses a k-nearest neighbours instance selection approach to draw on topical features
  • 28. Webinar chat analytics Sheffield, UK not as sunny as yesterday - still warm Greetings from Hong Kong Morning from Wiltshire, See you! sunny here! bye for now! bye, and thank you Bye all for now
  • 30. OpenScience Laboratory http://www.open.ac.uk/blogs/openscience
  • 31. Cohere.open.ac.uk Weave webs of meaningful connections between ideas
  • 32. Kmi’s Cohere Rebecca is playing the role of broker, connecting 2 peers’ contributions in meaningful ways web deliberation platform enabling semantic social network and discourse network analytics De Liddo, A., Buckingham Shum, S., Quinto, I., Bachler, M. and Cannavacciuolo, L. Discourse-centric learning analytics. 1st International Conference on Learning Analytics & Knowledge (Banff, 27 Mar-1 Apr, 2011) http://oro.open.ac.uk/25829
  • 33. Evidence-hub.net Simon Buckingham Shum, Anna De Liddo & Michelle Bachler
  • 34. Flashmeeting.e2bn.net http://flashmeeting.open.ac.uk/research/shapes.html
  • 35. Videoconferencing analytics Flashmeeting video conference: spoken foreign language tutorials Mentor 1 Mentor 2 AV Chat AV Chat 1 Session 2 3
  • 36. Socialized analytics: potential uses Disposition analytics Dispositions can be used to render visible the complex mixture of experience, motivation and intelligences that make up an individual’s capacity for lifelong learning and influence responses to learning opportunities Buckingham Shum, S., & Deakin Crick , R. (2012). Learning dispositions and transferable competencies: pedagogy, modelling, and learning analytics. Paper presented at the 2nd International Conference on Learning Analytics & Knowledge.
  • 37. ELLI Profile Web questionnaire 72 items (children and adult versions: used in schools, universities and workplace)
  • 38. Dimensions of learning power Critical curiosity Meaning making Creativity Resilience Strategic awareness Learning relationships Changing and learning
  • 39. A ‘visual learning analytic’ Basis for a mentored discussion on how learner see themselves, and strategies for strengthening the profile
  • 40. Connecting with learner identity SIngleton High School (ratified by the Wonnaruah elders) willy wagtail: didijiri emu: kungkurung snake: ta nipa tang eagle: ka-wul echidna: kuntji kukan platypus: pikan ants: yunrring
  • 41. Connecting with learner identity Gappuwiyak School Strategic Awareness: Emu - Wurrpan N. Territory http://bit.ly/srUSHE Changing & Learning: Drongo - Guwak Meaning Making: Pigeon - Nabalawal Critical Curiosity: Sea Eagle - Djert Resilience: Brolga - Gudurrku Learning Relationships: Cockatoo - Ngerrk Creativity: Bower Bird - Djurwirr
  • 42. EnquiryBlogger Standard Wordpress editor Categories from ELLI Plugin visualises blog categories, mirroring the ELLI spider More information at learningemergence.net
  • 44. Primary school bloggers Creativity Meaning making Strategic awareness EnquiryBlogger: blogging for Learning Power & Authentic Enquiry http://learningemergence.net/2012/06/20/enquiryblogger-for-learning-power-authentic-enquiry
  • 46. New possibilities ELLI works from what learners say they do Now we can observe what they actually do…
  • 47. Could a platform generate an ELLI profile from user traces? Different social Questioning and network patterns in challenging may different contexts load onto Critical may load onto Curiosity Learning Relationships Repeated Sharing relevant attempts to pass resources from an online test other contexts may may load onto load onto Meaning Resilience Making Shaofu Huang: Prototyping Learning Power Modelling in SocialLearn http://www.open.ac.uk/blogs/SocialLearnResearch/2012/06/20/social-learning-analytics-symposium
  • 49. Socialized analytics: potential uses Content analytics Various automated methods used to examine, index and filter online media assets for learners. These analytics may be used to provide recommendations of resources tailored to the needs of an individual or a group of learners.
  • 51. Social Network Status Domain Expert Reputation
  • 52.
  • 53. Socialized analytics: potential uses Context analytics Analytic tools that expose, make use of or seek to understand learners’ contexts. These analytics may be used alone, or may be employed as higher-level tools, pulling together data produced by other analytics. Context as a dynamic process – a mobile device can present content, options and resources that support learning activities in this location at this time.
  • 54. Virtual field trip Inventory Mandatory Optional Hiking boots Waterproof Project led by Shailey Minocha Hand lens clothing Grain-size Sun hat chart Sunscreen Sunglasses Compass 13ºC
  • 55. Virtual field trip • Do learners engage with all the tasks? • What are the differences between novice and expert practice?
  • 56. Implementing analytics Customisable dashboards for learners and educators
  • 57. Implementing analytics Can we achieve this? •Aligned with clear aims •Huge and sustained effort •Agreed proxies for learning •Clear and standardised visualisation •Driving behaviour at every level Can we avoid this? Learning with others •Instructivist approach •Stressed, unhappy learners •Analytics with little value for learners or teachers •Omission of key areas, such as collaboration
  • 58. For more from the OU, see http://www.open.ac.uk/blogs/innovating/

Editor's Notes

  1. Going to be giving some background Talking about the need for social learning analytics Descrbing different types of analytic with examples from the OU
  2. The UK ’ s largest University. Over 40 years old Runs its own courses and awards its own degrees 342 undergraduate modules, 60 CPD modules and 141 post-grad modules 43% have 1 A level or lower at entry Link this with ideas about MOOCs
  3. 59 million iTunes downloads Difference between formal and informal learning Shift towards online social learning
  4. Sharing resources, sharing ideas, sharing expertise
  5. Developing SocialLearn - a social media space tuned for learning.
  6. When it comes to analytics, the OU is well placed to work towards these aims of learning analytics We have a track record of research We have a lot of data to work with well over a million students in that 40 years, well over a million informal learners. Lots of researchers at our university are interested in how we can used this data to support learners and teachers. And we are interested in using analytics where the usual proxies for learning – completion and results – aren’t available or aren’t sufficient
  7. Learning analytics can seem relatively new and small scale. For the last 20 years in England we have had a government driven analytics programme that results in the publication of school league tables in the national papers. Primarily academic analytics – designed for comparison of institutions But they become learning analytics because learners and teachers know about them and work with them We can take some positive messages from this
  8. But also negative messages, and these you are familiar with in Australia. This is from the Morning Herald this week, on the NAPLAN tests I think part of the problem here is that these tests weren ’ t designed to solve a problem for teachers and learners, they were designed with government concerns in mind And they are not strongly driven by the learning sciences – in fact, they promote an instructivist approach to learning We always need to think about why we are developing analytics and who they will benefit
  9. So, in that context, we want to support peopleto learn together. Not just in courses and cohorts, we are also interested in networks, communities and affinity groups. Two perspectives: 1. how can the individual learn more effectively in social contexts? 2. how can these groups function more effectively to support learning?
  10. We need to adapt to an educational landscape where content expertise is no longer key; where we have to develop students who know how to learn, and are able to keep on learning, finding their own support and resources, even when things get tough
  11. Some of the reasons we need social learning analytics: Social media are now ubiquitous, and support a lot of learning interactions Most of this is off the radar for formal education, there’s just too much of it, and learners often want to keep their social interaction separate from their formal education. Social learning analytics could provide tools to support learning in these situations Why this pic? – Google Plus, Twitter and Facebook being used for learning
  12. Learners are faced with a deluge of information Just one Twitter hashtag can provide ideas, information, resources and support Social learning analytics could help to filter and recommend resources Could help to develop effective learning networks Why this pic? – the #phdchat community helping with filtering and recommendations
  13. Knowledge, rather than land, labour or capital is now the key wealth-generating resource Constant change in society is now the norm We don’t know which knowledge and skills will be useful in the future, so we need ‘knowledge-age skills’ These included group-focused skills such as collaboration, communication and social responsibility Why this pic? - Two of the many knowledge-age skills frameworks
  14. Sociocultural understanding of learning makes it clear that knowledge isn’t simply transferred to us There is an active process of knowledge construction The quality of the interaction round resources is important when making sense of the learning resources Need to be able to support students in the process of knowledge construction Why this pic? – Dragan in a learning analytics MOOC, the learning comes from the chat panel on the left, as well as from the presenter and his slides
  15. Sociocultural understanding of learning makes it clear that learning is a social process It takes place using tools SLA could support learners to engage with these group tools, and in these different group environments Why this pic? – screenshot from ALT-C, using Internet, livestream, twitter stream while at F2F conference
  16. MOOCs align with the OU values They are a growing global phenomenon – that relies to a greater or lesser extent, on the support provided by online social learning
  17. We are drawing on a set of established research and tools. These are the ones we are currently exploring Network analytics – interpersonal relationships Discourse analytics – primary tool for knowledge construction Disposition analytics – these include learning relationships, and are developed through mentored conversations Content analytics – Resources have a social dimension – they are created, tagged, rated, reviewed, bookmarked Context analytics – giving access to the people, groups, social settings
  18. Social network analytics are relatively well developed Several tools being developed to support them, including SNAPP and Network Awareness Tool Already in use, supporting both learners and teachers. We are interested not only in feeding back to individuals, but also to groups – what is working well, what do successful groups look like? For each set of learning analytics – there is a slide on description or possible uses, and one on how we are implementing it.
  19. Here’s a form of network analysis we have been working on at the Open University, along with OUNL Taking an offline tool – NAT – and putting it online
  20. The overall map is confusing, but you can filter it down by topic or by the type of tie
  21. View the network for specific tags
  22. Viewing by individual learner The types and amount of relationships
  23. We currently have a lot of work at The Open University on discourse analytics From a sociocultural perspective, language and dialogue are crucial tools in the development of knowledge The work of Neil Mercer and his colleagues has shown that effective dialogue can be taught, and can significantly improve results
  24. Here’s an example of data from an OU conference in Elluminate / Blackboard Collaborate We are interested in the synchronous text chat We started off with a two-day conference, and were looking for the times when people were engaging in exploratory dialogue in the chat
  25. We looked for the characteristics of exploratory talk, and for the words and phrases that signalled these were taking place
  26. Then we were able to run a simple search, which highlighted where these types of talk were taking place. For example, the sectionon the top left contains two of the indicators. This section also shows why other tools – that have been developed for more formal types of text, don’t work well on this type For example, we don’t always have full stops to mark the end of sentences, we have mistypes, and misspellings and abbreviations and emoticons But it’s also clear that this method doesn’t pick up all the examples – it is reliable, but it is incomplete So we started to work with computer linguistics
  27. Framed it as a binary classification task – is a posting exploratory or is it non-exploratory? We developed a self-training approach that looked for unigrams, bigrams and trigrams – combinations of one, two or three words – that had a high probability of signalling exploratory or non-exploratory dialogue
  28. Here we have a visualisation of a 2.5 hour session of the online conference For every ten postings, we have calcuated an average exploratory rate. These are shown with a timestamp Blue indicates non-exploratory dialogue, and red indicates exploratory dialogue. The longer the bar, the higher the probability So there are ten minutes at the beginning with a high amount of non-exploratory talk – and looking at these we see greetings There are also a lot of non-exploratory postings at the end, and these are mostly very similar Let’s look in more detail at the spike of exploratory talk just after 11am – highlighted in yellow here
  29. At this finer granularity, the exploratory talk contains some sections that the computer clasfies as non-exploratory And you can see this needs some refinement – the classifier takes all URLs to be non-exploratory because sometimes they are off-topic Overall, though, there is a lot going on here, and this is a section it would be worth following up on
  30. Where else might we employ this? A next move will be to use it in the OpenScience Lab to support students who are working together at a distance
  31. Another example of discourse analysis at the OU In this case, the learners build semantic connections between contributions
  32. This not only connects ideas, it gives an idea of the relationships between learners It also begins to identify key roles, such as ‘broker’
  33. This, then, begins to move away from discourse analytics towards content analytics Once we know the semantic relationship between resources, we can make these available to learners
  34. And a final example of discourse analytics FlashMeeting is a videoconferencing tool used on some of our course One of the views lets you see who has contributed when on the audio channel
  35. This can be used for comparisons between sessions and between people
  36. This takes into a personal domain – the characteristics of a good learner Validated over a decade – but also a list reflected in the Twitter stream Increase people’s capacity to learn, and their capacity to learn in a variety of situation
  37. How dispositions are currently assessed
  38. The dimensions of learning power, with a couple of descriptions
  39. Ths is how learrners would see these dimensions reporesented
  40. Understanding of these dimensions emerges through discussion
  41. Different communities visualise the dimensions in different ways
  42. We incorporated these dimensions within a Wordpress plug-in
  43. The ELLI spider is already available as a form of learning analytic The social aspect appears in several ways. First, as the basis for a mentored conversation (see yesterday’s paper on mentoring analytics) Second, can we derive a useful profile from interactions on a social learning platform? This is what Shaofu is currently working on Why this pic? – ELLI pics from journal paper
  44. This is a socialised analytic – recommendations are not necessarily social (note that this is not content analysis – which is a well-established method of analysis) What we are interested in here is whether we can make use of social information – ratings, recommendations, comments, bookmarks, to help learners to navigate information Recommendations aren’t necessarily based on interest – we could look for resources that challenge our views, that provide alternative perspectives
  45. Social network reputation is not the same as domain expertise reputation
  46. This is a model of the user-driven aspect of the Biodiversity Observatory and how it will help people with a casual interest into informal, and ultimately formal, learning about biodiversity.
  47. Two approaches here. One takes your context as static – this might be your context when you are enrolled in a class, or working as part of a group The other takes a more dynamic approach and seeks to shift the possibilities available to you in your context – for example, you are walking down the street, and the analytics make you aware of a nearby resource or fellow learner (This view emerged from the MOBILEARN project)