The document outlines the social casework process, beginning with intake. Intake involves initially meeting with and enrolling the client, and using probing questions to understand their problem, needs, and situation. Key areas to explore include the current problem stage, reasons for seeking help, adjustment across social roles, physical and mental health, personal resources, feelings, defense mechanisms, motivation, family relationships, and reactions to the worker. The goal of intake is to clarify issues to determine the best way to help the client effectively.
This document contains the lecture notes on the elements/components of social casework based on the Helen Harris Perlman's five Ps in social casework. Person, Problem, Place, Process, Professional representative.
IMRAN AHMAD SAJID,
Peshawar
This document contains the lecture notes on the elements/components of social casework based on the Helen Harris Perlman's five Ps in social casework. Person, Problem, Place, Process, Professional representative.
IMRAN AHMAD SAJID,
Peshawar
Meaning of Social Case Work
Social Case Work, a primary method of social work, is concerned with the adjustment and development of individual towards more satisfying human relations.
Better family life, improved schools, better housing, more hospitals and medical care facilities, protected economic conditions and better relations between religious groups help the individual in his adjustment and development.
But his adjustment and development depend on the use of these resources by him. Sometimes due to certain factors, internal or external, he fails to avail existing facilities.
In such situations, social caseworker helps him. Thus, social casework is one to one relationship, which works in helping the individual for his adjustment and development
The presentation dealt with the introduction, meaning, definition, purpose, values, assumptions and ethical principles of social casework.
Historical development of casework
Learning resources compiled by S.Rengasamy for Social Group Work for the students doing their graduation course in Social Work in the colleges affiliated to Madurai Kamaraj University
Meaning of Social Case Work
Social Case Work, a primary method of social work, is concerned with the adjustment and development of individual towards more satisfying human relations.
Better family life, improved schools, better housing, more hospitals and medical care facilities, protected economic conditions and better relations between religious groups help the individual in his adjustment and development.
But his adjustment and development depend on the use of these resources by him. Sometimes due to certain factors, internal or external, he fails to avail existing facilities.
In such situations, social caseworker helps him. Thus, social casework is one to one relationship, which works in helping the individual for his adjustment and development
The presentation dealt with the introduction, meaning, definition, purpose, values, assumptions and ethical principles of social casework.
Historical development of casework
Learning resources compiled by S.Rengasamy for Social Group Work for the students doing their graduation course in Social Work in the colleges affiliated to Madurai Kamaraj University
This is the slide that will be used for case work support briefing for volunteers. Feel free to take a look at it so that you will come prepared.
Of course, you may not understand some of it, it will be explained during the actual briefing itself.
Content
Introduction
Brief History of the Casework Process
Process in Case Work:
Intake and psycho-social study,
Tools and Techniques in the beginning phase
Social Diagnosis (Assessment)
Intervention (Treatment)
Termination and follow up
Evaluation
Tasks of the Social Case Worker
Role of the Social Case Worker
References
SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL .docxsamuel699872
SOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORKSOCIAL WORK
HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS HELPING PROCESS
Nunavik Counselling
and Social Work Training Program
Spring 2011
� Always take seriously the
problem experienced by
the clients.
� Be persuasive in pursuit
of service for the client.
� Work creatively with
them toward achieving
solutions.
Important reminder for social Important reminder for social
workerworker
solutions.
� Properly assess needs
and identify the request
for assistance from the
client.
� Applicants; a client request services of a social
worker to deal with internal or external problem
(teachers, nurses, doctors, employers, family
members)
� Referrals; client who did not apply for service.
Person who are referred vary in the extent to which
they perceive that referrals as a source of pressure or
simply as a source of potential assistance.
Involuntary clients; who respond to perceived
Potential clientsPotential clients
� Involuntary clients; who respond to perceived
requirements to seek help as a result of pressure
from other persons or legal sources.
Clients are facing a situation of
disequilibrium in which they can
potentially enhance their problem-solving
ability by developing new resources or
employing untapped resources in ways
that reduces tension and achieve mastery that reduces tension and achieve mastery
over problems.
� Clients are facing a
situation of
disequilibrium in
which they can
potentially enhance
their problem-
solving ability by
developing new developing new
resources or
employing untapped
resources in ways
that reduces tension
and achieve mastery
over problems.
Reflective activity 1 disequilibrium vs change =
transition
� Phase 1: Exploration, engagement,
assessment and planning.
� Phase 2: Implementation, achieve goal
and attainment goal.
Phase 3: Termination.
The helping process in social workThe helping process in social work
� Phase 3: Termination.
� The first phase lays
the groundwork for
subsequent
implementation of
interventions and
strategies aimed at
resolving client’s
problems and
Phase 1: Exploration, engagement, Phase 1: Exploration, engagement,
assessment and planningassessment and planning
problems and
promoting problem
solving skills.
Keys steps in helping Keys steps in helping
relationshiprelationship
� Exploring client’s problem by eliciting
comprehensive data about the person(s), the
problem, and environmental factors, including forces
influencing the referral for contact.
� Establishing rapport and enhancing motivation.� Establishing rapport and enhancing motivation.
� Formulating a multidimensional assessment of
the problem, identifying systems that play a
significant role in difficulties, and identifying relevant
resources that can be tapped or must be developed.
� Mutually.
Protect the rights of the client when delivering services
Use effective problem solving techniques when exposed to competing value systems
Ensure services are available to all clients regardless of personal values, beliefs, attitudes and culture
Recognise potential ethical issues and ethical dilemmas in the workplace and discuss with an appropriate person
Recognise unethical conduct and report to an appropriate person
Work within boundaries and constraints applicable to work role
Demonstrate effective application of guidelines and legal requirements relating to disclosure and confidentiality
Demonstrate awareness of own personal values and attitudes and take into account to ensure non-judgmental practice
Recognise, avoid and/or address any conflict of interest
Summary
Additional resources
This is about social casework practices in social work. This Contains:
1. Nature and Definition of Social Casework.
2. Elements of social casework
3. General principles of social casework practice
4. Phases of social casework process
5. Process of Diagnosis
6. Types of interview
READING CHAPTER TWO The Assessment Phase· Referral, screeni.docxaudeleypearl
READING
CHAPTER TWO The Assessment Phase
· Referral, screening, and assessment begin our work with HIV clients. We get a referral, then screen to see if there is a match between the referrals and the family service center. This includes a home visit and verification of HIV status. An assessment of the family follows. Its purpose is to identify needs.
—Caseworker, Bronx, NY
Assessment means appraisal or evaluation of a situation, the person(s) involved, or both. As the initial stage in helping, assessment generally focuses on identifying the problem and the resources needed to resolve it. Focusing on the people who are involved includes attention to client strengths that can be a valuable resource to encourage client participation and facilitate problem solving. The benefits of the strengths-based approach to assessment were discussed in Chapter One. As the opening example shows, data are gathered and assessed at this phase to show the applicant’s problem in relation to the agency’s priorities. Identifying possible actions and services and determining who will handle the case are also part of the assessment phase. In this example, a preliminary screening follows the referral. This chapter explores the assessment stage of the helping process: the initial contact with an applicant for assistance, the interview as a critical component in data gathering, and the case record documentation that is required during this phase. You can refer to Figure 2.1 to see the place assessment has in the helping process. The assessment phase concludes with the evaluation of the application for services. For each section of the chapter, you should be able to accomplish the following objectives.
Application for Service
· ■ List the ways in which potential clients learn about available services.
· ■ Compare the roles of the helper and the applicant in the interview process.
· ■ Define interview.
· ■ Distinguish between structured and unstructured interviews.
· ■ State the general guidelines for confidentiality.
· ■ Define the helper’s role in evaluating the application.
· ■ List the two questions that guide assessment of the collected information.
Case Assignment
· ■ Compare the three scenarios of case assignment.
Documentation and Report Writing
· ■ Distinguish between process recording and summary recording.
· ■ List the content areas of an intake summary.
· ■ State the reasons for case or staff notes.
Figure 2.1 The Helping Process
Application for Services
Potential clients or applicants learn about available services in a number of ways. Frequently, they apply for services only after trying other options. People having problems usually try informal help first; it is human nature to ask for help from family, friends, parents, and children. Some people even feel comfortable sharing their problems with strangers waiting in line with them or sitting beside them. A familiar physician or pastor might also be consulted on an informal basis. On the other hand, some ...
CHAPTER ONE Introducing the Helping Process· I work at an agenc.docxtiffanyd4
CHAPTER ONE Introducing the Helping Process
· I work at an agency that serves adolescent females. The length of stay at our short-term facility varies from 14 to 30 days, depending on their situation. We have kids who are in state custody and need temporary housing, juvenile court placements, homeless, or in crisis. Individual and family therapy, psycho-educational groups, health assessments, and food, clothing, and shelter are provided by the agency.
— A caseworker in St. Louis, MO
There is a variety of helping professions committed to helping those in need. Those professions in settings such as mental health, substance abuse, criminal justice, welfare, education, child and youth services, and legal aid, to name a few, are committed to helping clients address issues that emerge from problems in living. These professionals, committed to viewing clients from a holistic point of view, support client growth in areas such as social, physical, and mental health and financial, spiritual, educational, and vocational issues. The helping process is a fundamental way that professionals reach out to those in need and provide the support and structure necessary to influence their potential to develop and grow in positive ways. In this text we present knowledge and skills that will help you prepare to help others.
This chapter introduces you to a model of helping that guides many professionals who work in human service delivery. Helping is a purposeful undertaking that generally moves through three phases. We say “generally” because people are often unpredictable, problems or situations change, or services are disrupted for other reasons. The three phases of this helping model are not discrete categories with specific time limits. Rather, they illustrate the flow of the helping process that is individualized to each person, situation, or both.
This chapter also introduces the three components of the helping process: case review, documentation and report writing, and client participation. Both a strengths-based approach to the process and the ethical considerations that undergird the process are important parts of this chapter. Focus your reading and study on the following objectives, which you should be able to accomplish after reading the chapter.
Phases of the Helping Process
· ■ List the three phases of the helping process.
· ■ Identify the two activities of the assessment phase.
· ■ Illustrate the role of data gathering in assessment and planning.
· ■ Describe the helper’s role in implementation.
Three Components of the Helping Process
· ■ Define case review and list its benefits.
· ■ Support the need for documentation and report writing.
· ■ Trace the client’s participation in the three phases of the helping process.
Strengths-Based Approach to the Helping Process
· ■ Describe this approach as it relates to each phase of the helping process.
· ■ Discuss the advantages of this approach.
Ethical Considerations
· ■ List the principles that undergird pr.
Resources:
https://work.chron.com/social-work-interviewing-skills-16544.html
·
Four-step writing process for professional practice. (2018). In Weisman, D., & Zornado, J. L., Professional writing for social work practice, Second Edition (Vol. Second edition). Springer Publishing Company.
Chapter 7: Effective Intake Interviewing SkillsChapter Introduction
· Chapter Seven addresses Social Work Case Management Standard 5, Assessment.
· Chapter Seven addresses Human Service–Certified Board Practitioner Competency 2, Interviewing and Intervention Skills.
For clients, like those at Adult Community Support, or if someone wants to go into counseling services, there is a number to call that’s advertised on the website. If people drop in and want to get engaged in services, we will direct them through the intake line. They will call the intake line and describe what’s going on for them. The intake specialist will gather some initial information about eligibility through Medicare, Medicaid, those sorts of things. Then, we will assign that person to a case manager who is capable of doing intakes.
From Ellen Carruth, 2012, text from unpublished interview. Used with permission
.
This chapter focuses on effective interviewing in case management: the attitudes and characteristics of interviewers, the skills that make them effective interviewers, how these skills are used in structured interviews, and the pitfalls to avoid when interviewing. For each section of the chapter, you should be able to accomplish the following objectives.
Attitudes and Characteristics of Interviewers
· List two reasons why the attitudes and characteristics of the case manager are important to the interview process.
· Describe four populations of clients that may require the case manager’s approach to be culturally sensitive.
· Name five characteristics that make a good interview.
· Describe a physical space that encourages positive interactions between the client and the case manager.
· List barriers that discourage a positive interview experience.Essential Communication Skills
· List the essential communication skills that contribute to effective interviewing.
· List three interviewing skills.
· Support the importance of listening as an important interviewing skill.
· Offer a rationale for questioning as an art.
· Write a dialogue illustrating responses that a case manager might use in an intake interview.Interviewing Pitfalls
· Name four interviewing pitfalls.
· Describe each of these pitfalls.7-1Introduction
Interviewing is described in
Assessment Phase of Case Management as directed conversation or professional conversation. Many helpers consider it an art as well as a skilled technique that can be improved with practice. In case management, the intake interview is a starting point for providing help. Its main purpose is to obtain an understanding of the problem, the situation, and the applicant. A clear stateme ...
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Up the Ratios Bylaws - a Comprehensive Process of Our Organizationuptheratios
Up the Ratios is a non-profit organization dedicated to bridging the gap in STEM education for underprivileged students by providing free, high-quality learning opportunities in robotics and other STEM fields. Our mission is to empower the next generation of innovators, thinkers, and problem-solvers by offering a range of educational programs that foster curiosity, creativity, and critical thinking.
At Up the Ratios, we believe that every student, regardless of their socio-economic background, should have access to the tools and knowledge needed to succeed in today's technology-driven world. To achieve this, we host a variety of free classes, workshops, summer camps, and live lectures tailored to students from underserved communities. Our programs are designed to be engaging and hands-on, allowing students to explore the exciting world of robotics and STEM through practical, real-world applications.
Our free classes cover fundamental concepts in robotics, coding, and engineering, providing students with a strong foundation in these critical areas. Through our interactive workshops, students can dive deeper into specific topics, working on projects that challenge them to apply what they've learned and think creatively. Our summer camps offer an immersive experience where students can collaborate on larger projects, develop their teamwork skills, and gain confidence in their abilities.
In addition to our local programs, Up the Ratios is committed to making a global impact. We take donations of new and gently used robotics parts, which we then distribute to students and educational institutions in other countries. These donations help ensure that young learners worldwide have the resources they need to explore and excel in STEM fields. By supporting education in this way, we aim to nurture a global community of future leaders and innovators.
Our live lectures feature guest speakers from various STEM disciplines, including engineers, scientists, and industry professionals who share their knowledge and experiences with our students. These lectures provide valuable insights into potential career paths and inspire students to pursue their passions in STEM.
Up the Ratios relies on the generosity of donors and volunteers to continue our work. Contributions of time, expertise, and financial support are crucial to sustaining our programs and expanding our reach. Whether you're an individual passionate about education, a professional in the STEM field, or a company looking to give back to the community, there are many ways to get involved and make a difference.
We are proud of the positive impact we've had on the lives of countless students, many of whom have gone on to pursue higher education and careers in STEM. By providing these young minds with the tools and opportunities they need to succeed, we are not only changing their futures but also contributing to the advancement of technology and innovation on a broader scale.
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
2. INTAKE
It is an administrative procedure.
Admit him or enroll him as a client of the agency
Starts with the first encounter and ends usually with the
second interview.(a skillful person is required)
Phase requires a skillful probing into clients problem,
mopping up all the relevant areas of the person-in-his –
situation.
What are the needs / problems of the client
How or where can his need be best met.
3. AREAS FOR PROBING ARE:
The stage of the problem at which the person is, through whom,
the reasons behind of which comes to this agency.
The nature of the request and its relation to his problem and the
cause of the problem as the client sees.
Does the request relate directly to his needs or problems.
Adjustment to his social functions in job, family etc..
The stage of his physical and mental health
His appearance including dress, cleanliness etc… in the first
meeting
Personal and social resources including material and financial
position
Appropriateness and intensity of feelings
Nature of defense mechanisms he frequently uses.
Level of motivation
Nature of family, values ,relationship pattern in the family
4. CONTN..
Reactions to the worker and seeking help from the agency
and the gender of the caseworker who is suitable to help the
person.
Intake interviews are different from the initial interviews in
case work process because it doesn’t aim at treating the
case.
It clarifies certain issues necessary to seek effective help.
Intake interviews-May not be in a formal way,
few employ intake case workers, others dealt by the
assigned case worker.