Samsuddin Ali Akbar Ansari is seeking a position in operations management, retailing, marketing, or sales with over 8 years of experience in retail operations and profit center management. He is currently an Assistant Store Manager at Avenue Supermarts Ltd (D'Mart) where he is responsible for achieving sales targets, cost control, and ensuring high customer satisfaction. Prior to his current role, he worked in various operations roles with increasing responsibilities at D'Mart, managing teams and store operations. He has a Post Graduate Diploma in Retail Management and a Bachelors degree in Commerce.

1. Samsuddin Ali Akbar Ansari
Contact Number: 9167968216 / 8454886097; Email Id: shamsu479@gmail.com
Seeking suitable assignment in the domain of Profit Centre Operations/Operations
Management/ Retailing/Marketing /Sales with a frontline organization.
PROFILE SUMMARY
 A dynamic professional with 8 + years of qualitative experience in the areas of retail
Operations,Profit Centre Management, Operations Management, Sales
Maximization,Training and Development.
 Presently working as Asst. Store Manager with Avenue Supermarts Ltd (D’Mart).
CORE COMPETENCIES KEY SKILLS
Establishing corporate strategies for achievement of top line & bottom-
line targets; handling business planning, operations & analysis for
assessment of revenue potential in business.
Retail sales operations

2. Organizational Experience
Avenue Supermarts Ltd (D’Mart)
Presentlyworking from November 2009 to Feb 2015
Asst. Store Manager.(Promoted inthe Monthof Dec 2015 totill date)
Key Responsible Areas:
 Drive company culture with founding truths 4RQC as per process audit parameters.
 Responsible for achieving KRA, shrinkage control, optimum utilization of resources, cost
control without compromising the quality, liaison with government authorities for renewal for
different licenses.
 Resolve the customer’s complaints, query and suggestions with positive approach.
 A Strategic planner with proven abilities in managing business operations with focus on top
line & bottom line performance and expertise in determining company’s mission as conveyed
Managing sales and marketing operations, ensuring accomplishment
of set business targets, meeting the ever-increasing competition from
organised and unorganised structures
Sales Budgeting & Forecasting
Creating initiatives, designing events, planning of merchandising and
execution of these marketing events for increasing sales drive
People Training & development
Coordinating with stores department for ensuring adequate stock &
placing timely orders; coordinating in-store promotional activities for releases
& special products
customer shopping experience
Mapping client’s requirements & providing best products to suit their
requirements backed up by prompt after sales service; generating business
from existing accounts and achieving profitability & sales growth
Operational Excellence
Building and maintaining healthy business relations with major
corporate & institutional clients, ensuring maximum customer satisfaction in
a demonstrative manner
New Set up Initiatives
Providing direction, motivation & training to the team for ensuring
optimum performance for all operational sales related issues
Business Development

3. through policies and company’s objective.
 Creating initiatives, designing events, planning of merchandising and execution of these
marketing events for increasing sales drive.
 Team handling through lead by example, coaching and mentoring experience of approx 250
Employees.
 Team Building with constructive feedbacks, Employee Engagement, motivation, OJE and
performance appraisals.
 Develops and introduces practical new approaches or shares best practices to address
problems or opportunities
 Monitoring the commercial & regulatory operating guidelines. (basic licensing formalities to
operate stores).
 Customer management, ensuring an excellent shopping experience for the customer.
 Preventing shortages / pilferages and achieving the same to the highest level. Resolve any
customer complaints satisfactorily.
 Co ordinate with distribution centers and Local Vendor Management with forecasting,
ordering, receiving and storing the goods/stock management by following FSSAI norms.
 Category management and deriving sales to achieve maximum profits from that category.
 Team Management: Imparting /organizing training programs for achieving pre planned
business targets. Leading, training & monitoring the performance of team members to ensure
efficiency in sales operations and meeting of individual & group targets.
 Review of performance of staff continuously & help them improve on weak areas.
Communicate new developments with staffs on an ongoing basis. Staff Appraisals, &
motivation for maximum staff retention & minimizing absenteeism.
 Handle government official’s visits and ensure Statutory Compliance.
Non Core (Floor Officer) to Department Manager.(June 2009 to Nov 2015 date)
Key Responsible Areas:
 Managed andmotivated ateam to increase salesandensure efficiency.
 Managed stocklevelsandmade keydecisions aboutstockcontrol.
 Analyzed salesfiguresandforecastingfuture sales.
 Analyzed andinterpretingtrendstofacilitate planning.
 Providedororganized traininganddevelopment.
 Ensuringstandardsforquality,customerservice andhealthandsafetyare met.
 Resolved healthandsafety,legal andsecurityissues.
 Responded tocustomercomplaintsandcomments.
 Organized special promotions,displaysandevents.

4.  Updatingcolleaguesonbusinessperformance,newinitiativesandotherpertinentissues.
 Takingcare of the salesfloorregularly,talkingtocolleaguesandcustomersandidentifyingorresolving
urgentissues.
 Maintained awarenessof markettrendsinthe retail industry,understandingforthcomingcustomer
initiativesandmonitoringwhatlocal competitorsare doing.
 Initiatedchangestoimprove the business,e.g.revisingopeninghourstoensure the store can compete
effectivelyinthe local market.
 Promoted the organization locallybyliaisingwithlocal schools,newspapersandthe communityin
general.
Achievements
 Successfully controlled shrinkage below 0.20 %.
 Successful contributor in achieving the company's goal and mission.
 Successfully achieve the sales almost double compare to last year.
 Award winner for visual excellence award out of 100 stores.
 Trained bottom level staff and they promoted as officers and today they handling whole
department.
Academics
2007-2009: PGDRM (Post graduate diploma in retail management 75 %.)
2004-2007: B.com from Mumbai university 55%.
Personal information
Date of Birth: 04 march 1987.
Sex : Male
Marital status : Single
Father’s Name : Ali Akbar Ansari
Languages Known: English, Hindi, Marathi and Urdu.
Address: Shivaji Nagar , Plot No.41/K/09 ,Govandi (West ),Mumbai - 400043.