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SEO Horror Stories



Cory Banks – Client Manager
 Ruth Burr – Client Manager

    February 11th, 2010
About Point It
        Presentation Agenda

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• 12 team members, 40+ yrs
  of SEM experience
• Servicing clients across all
  verticals and revenue
  models
Overview
  Presentation Agenda

 “… the site                    “… turns out,
  had been                      the whole site
  banned!”                        is Flash!”




 “… he knew
                                “… they keep
 just enough
                                 focusing on
about SEO to
                                 one term…”
      be
dangerous…”
                 “… but we
               can’t even use
                the term on
                 their site!”
Presentation Agenda
Old Engine Penalties Coming Back to Haunt You



    Keyword                        Cloaking
    Stuffing




                                    Evil
                                   Links
Common Site Penalties
       Presentation Agenda

• Keyword Stuffing: hiding hundreds of
  keywords in the page’s code.


• Cloaking: Creating pages that present different
  content to search engines than to people.
Common Site Penalties
         Presentation Agenda

• Bad Links: Selling links, or
  excessive linking out to other sites
  deemed to be poor quality or
  spammy.
       • Malware: Viruses or spying software that
         auto-download to a visitor’s computer.
• Duplicate Content: Content that is
  the same or substantially similar to
  another page on the internet.
Exorcise Those Ghosts!
       Presentation Agenda

• Are you sure you’re being penalized?
• Use the site: query


• Yahoo only: Site Explorer
• http://siteexplorer.search.yahoo.com
Exorcise Those Ghosts!
       Presentation Agenda

• Figure out what was
  done wrong
• Fix it
• Say you’re sorry
• Wait
• Don’t do it again
Make a Reinclusion Request
     Presentation Agenda

• https://www.google.com/webmasters/tools/
  reconsideration
• http://www.bing.com/webmaster
• http://help.yahoo.com/l/us/yahoo/search/
  search_support.html
PresentationGet Back In
       If You Can’t Agenda

• Start over with a
  new domain
• Be squeaky clean
• Build for users
A LittlePresentation a Dangerous Thing
         Knowledge is Agenda

                               Let’s ALL
                  No, I’M an
    I’m an SEO                  be SEO
                 SEO expert!   Experts!    YAAAY!
      expert!
Educate, Don’t Mourn Your Fate
     Presentation Agenda

• Set expectations early in
  the process
• Educate early, educate
  often
• Set clear goals and deliver
• Get signoff on your “SEO
  Charter:” timeline of
  events, deliverables and
  expectations
Don’t Question My Authoriteh!
     Presentation Agenda

• Use data to back up your claims
• Report results - Everybody likes
  charts!
• Don’t be afraid to brag
            • Build up your SEO champions
            • Go back to the charter when things
              get rough
Presentation of Flash
   The Perils Agenda
Presentation of Flash
    The Perils Agenda
Using Too Much Flash
       Presentation Agenda

• Limits Your Audience
• No Alternate HTML Content
• Crawlers Don’t Know Where
  To Go.


                  • Makes Your Site Look
                    Sloppy
Flash Optimization
Presentation Agenda

         • Make your site nav static.
         • Keep your URLs unique.
         • Move away from one lump
           of Flash.
         • Use real text in your flash,
           not image text.
SWFObject 2.0
       Presentation Agenda

• Lets you provide alternate
  HTML content for engines
  and users.
• Don’t overdo it!
• Beware Cloaking!
More Resources
        Presentation Agenda

• Adobe Developer Connection for SEO:
  http://www.adobe.com/devnet/seo/
• SWFObject – A better way to embed Flash:
  http://code.google.com/p/swfobject/
• Google’s Blog about Flash Indexing:
  http://bit.ly/4FXqyF
“I want to be #1Agenda
   Presentation on ‘shoes!’”
PresentationIsn’t Better
 Why Broad Agenda



                 “shoes”

                 “Blue shoes”

                 “blue shoes for party”

                 “buy blue shoes”
Personalized Search
         Presentation Agenda


                        Middle-Aged Suburban Mother




Late-20s Urban Male
Web History = Personalized Search
    Presentation Agenda

                         • Tracks what you
                           search for, what you
                           visit.
                         • Provides individual
                           SERPS.


• Turned on for
  everyone by default.
“C” Is For Cookie
Presentation Agenda

            • Text files generated
              by your site visits.
            • Saves login info,
              personal options.
            • Not edible.
PresentationTarget?
           What To Agenda

• Specific, action-based terms.
• Relevant to your content and
  services
• Most competitive
  opportunity.
Ranking for Terms You Can’t Use
   Presentation Agenda
                  Don’t say “man
                   purse.” It’s a
                  murse. Man +
                  purse = murse.
Ranking for Forbidden Words
        Presentation Agenda

•   Create new content
•   Get social or get paid
•   Document your conversations
•   Educate!
Can’t Use It? Go Around It.
      Presentation Agenda

• Get creative with your keyword research
                 Leather   murses
                  murse
                                    Men’s
                                    bags
Q&A
Presentation Agenda

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SEO Horror Stories

  • 1. SEO Horror Stories Cory Banks – Client Manager Ruth Burr – Client Manager February 11th, 2010
  • 2. About Point It Presentation Agenda • Launched in April 2002 • Seattle’s largest independent search marketing firm • PPC & SEO • 12 team members, 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models
  • 3. Overview Presentation Agenda “… the site “… turns out, had been the whole site banned!” is Flash!” “… he knew “… they keep just enough focusing on about SEO to one term…” be dangerous…” “… but we can’t even use the term on their site!”
  • 4. Presentation Agenda Old Engine Penalties Coming Back to Haunt You Keyword Cloaking Stuffing Evil Links
  • 5. Common Site Penalties Presentation Agenda • Keyword Stuffing: hiding hundreds of keywords in the page’s code. • Cloaking: Creating pages that present different content to search engines than to people.
  • 6. Common Site Penalties Presentation Agenda • Bad Links: Selling links, or excessive linking out to other sites deemed to be poor quality or spammy. • Malware: Viruses or spying software that auto-download to a visitor’s computer. • Duplicate Content: Content that is the same or substantially similar to another page on the internet.
  • 7. Exorcise Those Ghosts! Presentation Agenda • Are you sure you’re being penalized? • Use the site: query • Yahoo only: Site Explorer • http://siteexplorer.search.yahoo.com
  • 8. Exorcise Those Ghosts! Presentation Agenda • Figure out what was done wrong • Fix it • Say you’re sorry • Wait • Don’t do it again
  • 9. Make a Reinclusion Request Presentation Agenda • https://www.google.com/webmasters/tools/ reconsideration • http://www.bing.com/webmaster • http://help.yahoo.com/l/us/yahoo/search/ search_support.html
  • 10. PresentationGet Back In If You Can’t Agenda • Start over with a new domain • Be squeaky clean • Build for users
  • 11. A LittlePresentation a Dangerous Thing Knowledge is Agenda Let’s ALL No, I’M an I’m an SEO be SEO SEO expert! Experts! YAAAY! expert!
  • 12. Educate, Don’t Mourn Your Fate Presentation Agenda • Set expectations early in the process • Educate early, educate often • Set clear goals and deliver • Get signoff on your “SEO Charter:” timeline of events, deliverables and expectations
  • 13. Don’t Question My Authoriteh! Presentation Agenda • Use data to back up your claims • Report results - Everybody likes charts! • Don’t be afraid to brag • Build up your SEO champions • Go back to the charter when things get rough
  • 14. Presentation of Flash The Perils Agenda
  • 15. Presentation of Flash The Perils Agenda
  • 16. Using Too Much Flash Presentation Agenda • Limits Your Audience • No Alternate HTML Content • Crawlers Don’t Know Where To Go. • Makes Your Site Look Sloppy
  • 17. Flash Optimization Presentation Agenda • Make your site nav static. • Keep your URLs unique. • Move away from one lump of Flash. • Use real text in your flash, not image text.
  • 18. SWFObject 2.0 Presentation Agenda • Lets you provide alternate HTML content for engines and users. • Don’t overdo it! • Beware Cloaking!
  • 19. More Resources Presentation Agenda • Adobe Developer Connection for SEO: http://www.adobe.com/devnet/seo/ • SWFObject – A better way to embed Flash: http://code.google.com/p/swfobject/ • Google’s Blog about Flash Indexing: http://bit.ly/4FXqyF
  • 20. “I want to be #1Agenda Presentation on ‘shoes!’”
  • 21. PresentationIsn’t Better Why Broad Agenda “shoes” “Blue shoes” “blue shoes for party” “buy blue shoes”
  • 22. Personalized Search Presentation Agenda Middle-Aged Suburban Mother Late-20s Urban Male
  • 23. Web History = Personalized Search Presentation Agenda • Tracks what you search for, what you visit. • Provides individual SERPS. • Turned on for everyone by default.
  • 24. “C” Is For Cookie Presentation Agenda • Text files generated by your site visits. • Saves login info, personal options. • Not edible.
  • 25. PresentationTarget? What To Agenda • Specific, action-based terms. • Relevant to your content and services • Most competitive opportunity.
  • 26. Ranking for Terms You Can’t Use Presentation Agenda Don’t say “man purse.” It’s a murse. Man + purse = murse.
  • 27. Ranking for Forbidden Words Presentation Agenda • Create new content • Get social or get paid • Document your conversations • Educate!
  • 28. Can’t Use It? Go Around It. Presentation Agenda • Get creative with your keyword research Leather murses murse Men’s bags