Tools for Entrepreneurs
                 (or anyone with an idea)

         Create. Collaborate. Communicate.


                                            Sara Rosso
Credit
1.



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...technology is not
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                 the problem
It’s your idea.

         (Or it’s you, not
         fully owning the
                    idea.)
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Before creating,
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         own your idea
or design looks
   like this...
Navigation    Content    Conversions



         Look & Feel   Purpose      Mood

                    Brainstorm
          Support      Products      FAQs



          Monitor                   Measure

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Get inside your
         customer’s head



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Types of users



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Customer / user paths



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Commonalities                          Differences
                        Products
                                      Features
         Organization   Look & Feel
                                                 Mood

                   Benchmarking


  Who’s doing                             What works
   it better?                            for your idea?
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Must have vs.
         Nice to have




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Engage external help


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Custom
          vs.
     Out of the box
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Controlling your site
          vs. remote control




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Design & launch
            in phases




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2.

         Collaborate



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A Distributed Company



80 employees   25 countries   65 cities
How we Collaborate
         Skype
          4%
   IRC                      Email
   25%

           Internal Blogs
                70%

                            Telephone?
Intranet & Knowledge Base

     70+ internal blogs:
        18 for teams
       49 for projects
          7 for fun
WordPress P2 Theme:
instant private network
Meeting


 Oregon                  Israel




California              Bulgaria


               Italia
Town Hall
                                  360°
                               Communication




  Every employee has the
opportunity and the right to
       ask questions
Collaborative, online
     documents
Set rules for
          your tools



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Use them for
          discussions



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Use them for
         documentation



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Use them for
          decisions



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Use them for
          decisions


                 And reinforce your
                       rules.
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Proprietary vs.
         Open Source
               &
          Licensed vs.
              Free
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Core to your
         Data freedom?
                         Can improve or    business?
                           self-host?


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Open source alternatives
 CRM
Word processor
Presentations
Instant messaging
  Spreadsheets
Operating system


                    Database    Graphic design
                       Audio editors    FTP
3.



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Credibility:

           Value-add +
         Accountability +
            Reliability
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Own the content
                  vs.
         control the message
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Your website is
    Disneyland




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Everywhere else is
           the real world




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Death of the Pageview



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Death of the Pageview
                      Follower


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Death of the Pageview
                      Follower
                      Like
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Response to                     Suggestions for
  call-to-action                   improvement

                            Testers


           Better ways to measure
                 engagement
                    Sales

          Influence                 Customer
         design cycle          satisfaction levels
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Why
         Newsletters     How often

                            Content

                            Statistics

                            Rewards

                       Call-to-action


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Ebooks
Narrow content focus

      Establish expertise

              Reach new users

                    Give it away for free

                            Hold something back
“Creative Commons provides free tools that let authors,
scientists, artists, and educators easily mark their creative
work with the freedoms they want it to carry.You can use
   CC to change your copyright terms from ‘All Rights
           Reserved’ to ‘Some Rights Reserved.’”


    In parallel with copyright, not instead of copyright.
Create.
 Collaborate.
Communicate.
These slides & links will be on



         WhenIHaveTime.com



   Sara Rosso
www.sararosso.com
@rosso on Twitter
Appendix A:
Some Open Source Alternatives
   for Proprietary Software
Operating System
• Proprietary: Windows, Mac OS
• Open Source:
• Linux (generale) http://www.linux.it
 • Ubuntu http://www.ubuntu.com/
 • Debian http://www.debian.org
Web Browser
•   Proprietary: Internet Explorer, Opera, Safari, Google
    Chrome
•   Open Source:
    •   Firefox
        •   http://www.mozilla.com/firefox
    •   Flock
        •   http://www.flock.com/
•   K-Meleon
    •   http://kmeleon.sourceforge.net/
Presentations,
Documents, Spreadsheets
• Proprietary: Microsoft Office, Lotus Suite
• Open Source:
 • OpenOffice.org 
   • http://www.openoffice.org
 • GNOME Office
   • http://live.gnome.org/GnomeOffice
Wiki
•   Proprietary: Confluence, Google Sites, Wikispaces,
    PBWiki
•   Open Source
    •   MediaWiki
        •   http://www.mediawiki.org/
    •   Twiki
        •   http://www.twiki.org
    •   PMWiki
        •   http://www.pmwiki.org/
Web Sites and CMS
•   Proprietary: Dreamweaver, Blogspot, custom
    CMS, Tumblr
•   Open Source: 
    •   WordPress
        •   http://www.wordpress.org
    •   Drupal
        •   http://www.drupal.org
    •   Joomla
        •   http://www.joomla.org
Instant Messaging
•   Proprietary: GTalk, MSN Messenger, Skype, Yahoo
•   Open Source:
    •   Pidgin
        •   http://pidgin.im/
    •   Adium
        •   http://www.adiumx.com/
    •   aMSN
        •   http://www.amsn-project.net/
Create PDFs
• Proprietary: Adobe PDF Creator
• Open Source:
  • PDF Creator
    • http://sourceforge.net/projects/
      pdfcreator
  • PDF Forge
    • http://www.pdfforge.org
FTP
• Proprietary: Bulletproof, WinFTP
• Open Source:
 • FileZilla
   • http://filezilla-project.org
 • WinSCP
   • http://winscp.net
Various Tools
•   Web Statistics: AWStats
    •   http://awstats.sourceforge.net/
•   Create Podcasts & edit audio: Audacity 
    •   http://audacity.sourceforge.net
•   Manage Projects: GANTTProject
    •   http://ganttproject.biz
•   OpenProj
    •   http://openproj.org/
•   Mind Map: Free Mind
    •   http://freemind.sourceforge.net/wiki/index.php/Main_Page
Various Tools
•   Modify Images: GIMP
    •   http://www.gimp.org
•   XAMPP – package of web server apps
    installable on your PC
    •   http://www.apachefriends.org/en/xampp.html
•   Delete files, forever: Inferno
    •   http://inferno.sourceforge.net/
PC Backup
• Proprietary: DropBox.net, Norton Ghost,
  Mozy
• Open Source:
  • Amanda
    • http://amanda.zmanda.com/
  • BackupPC
    • http://backuppc.sourceforge.net/
Database
•   Proprietary: MS Access, MS SQL, IBM DB2, Oracle database
•   Open Source:
    •   MySQL
        •   http://www.mysql.com/products/database/
    •   GNOME-DB
        •   http://www.gnome-db.org/
•   SQLite
    •   http://www.sqlite.org/
•   InnoDB
    •   http://www.innodb.com/
Server Web & Mail
•   Proprietary: Microsoft IIS & Exchange
•   Open Source:
    •   Sendmail
        •   http://www.sendmail.org


•   Apache web server
    •   http://www.apache.org
(Management) ERP/
        CRM
• Proprietary: SAP, JD Edwards (Oracle)
• Open Source:
 • Compiere : ERP e CRM
   • http://www.compiere.com/
 • Sugar CRM
   • http://www.sugarcrm.com/crm/
Appendix B:
Other Resources
Collaborative
         Documents
• Google Docs
 • http://docs.google.com
• Google Sites
 • http://sites.google.com
• Zoho
 • http://www.zoho.com
Creative Commons
         links
• Flickr Creative Commons Search
 • http://www.flickr.com/search/advanced/
 • Click “Only search within Creative
    Commons-licensed content”
• Creative Commons Search
 • http://search.creativecommons.org/
Ebook links
•   Sigil open source software                    •   Smashwords style guide

    •   http://code.google.com/p/sigil/               •   http://www.smashwords.com/books/view/
                                                          52
•   Barnes & Noble’s pubit!
                                                  •   Creating ePub files with (Apple) Pages
    •   http://pubit.barnesandnoble.com/
        pubit_app/bn?t=pi_reg_home                    •   http://support.apple.com/kb/HT4168

•   Kindle self-publishing                        •   Calibre for managing and converting ebook
                                                      formats
    •   https://kdp.amazon.com/self-publishing/
        signin                                        •   http://calibre.kovidgoyal.net/

•   General Kindle self-pub Help & FAQ for them   •   An Ebook formatting tutorial

    •   https://kdp.amazon.com/self-publishing/       •   http://amalthia.mediawood.net/tutorials/
        help                                              ebooks/index.html

•   Amazon professional conversion services:      •   Baker Ebook framework for iPad & iPhone

    •   https://kdp.amazon.com/self-publishing/       •   http://bakerframework.com/tutorials/
        help?topicId=A3RRQXI478DDG7                       basic
Miscellaneous
•   MailChimp newsletter service
    •   http://mailchimp.com/
•   Skype for Business
    •   http://www.skype.com/intl/en/business/
•   Twitter for Business
    •   http://business.twitter.com/
•   IRC (Inter-relay chat)
    •   http://www.irchelp.org/irchelp/networks/
•   Google Data Liberation
    •   http://www.dataliberation.org/
•   Google Code repository
page forward :)
                  Credit

Tools for Entrepreneurs: Create. Collaborate. Communicate.

  • 1.
    Tools for Entrepreneurs (or anyone with an idea) Create. Collaborate. Communicate. Sara Rosso Credit
  • 2.
  • 3.
  • 4.
    It’s your idea. (Or it’s you, not fully owning the idea.) Credit
  • 5.
  • 6.
    or design looks like this...
  • 7.
    Navigation Content Conversions Look & Feel Purpose Mood Brainstorm Support Products FAQs Monitor Measure Credit
  • 8.
    Get inside your customer’s head Credit
  • 9.
  • 10.
    Customer / userpaths Credit
  • 11.
    Commonalities Differences Products Features Organization Look & Feel Mood Benchmarking Who’s doing What works it better? for your idea? Credit
  • 12.
    Must have vs. Nice to have Credit
  • 13.
  • 14.
    Custom vs. Out of the box Credit
  • 15.
    Controlling your site vs. remote control Credit
  • 16.
    Design & launch in phases Credit
  • 17.
    2. Collaborate Credit
  • 18.
    A Distributed Company 80employees 25 countries 65 cities
  • 19.
    How we Collaborate Skype 4% IRC Email 25% Internal Blogs 70% Telephone?
  • 20.
    Intranet & KnowledgeBase 70+ internal blogs: 18 for teams 49 for projects 7 for fun
  • 21.
  • 22.
    Meeting Oregon Israel California Bulgaria Italia
  • 23.
    Town Hall 360° Communication Every employee has the opportunity and the right to ask questions
  • 24.
  • 25.
    Set rules for your tools Credit
  • 26.
    Use them for discussions Credit
  • 27.
    Use them for documentation Credit
  • 28.
    Use them for decisions Credit
  • 29.
    Use them for decisions And reinforce your rules. Credit
  • 30.
    Proprietary vs. Open Source & Licensed vs. Free Credit
  • 31.
    Core to your Data freedom? Can improve or business? self-host? Credit
  • 32.
    Open source alternatives CRM Word processor Presentations Instant messaging Spreadsheets Operating system Database Graphic design Audio editors FTP
  • 33.
  • 34.
    Credibility: Value-add + Accountability + Reliability Credit
  • 35.
    Own the content vs. control the message Credit
  • 36.
    Your website is Disneyland Credit
  • 37.
    Everywhere else is the real world Credit
  • 38.
    Death of thePageview Credit
  • 39.
    Death of thePageview Follower Credit
  • 40.
    Death of thePageview Follower Like Credit
  • 41.
    Response to Suggestions for call-to-action improvement Testers Better ways to measure engagement Sales Influence Customer design cycle satisfaction levels Credit
  • 42.
    Why Newsletters How often Content Statistics Rewards Call-to-action Credit
  • 43.
    Ebooks Narrow content focus Establish expertise Reach new users Give it away for free Hold something back
  • 44.
    “Creative Commons providesfree tools that let authors, scientists, artists, and educators easily mark their creative work with the freedoms they want it to carry.You can use CC to change your copyright terms from ‘All Rights Reserved’ to ‘Some Rights Reserved.’” In parallel with copyright, not instead of copyright.
  • 45.
  • 46.
    These slides &links will be on WhenIHaveTime.com Sara Rosso www.sararosso.com @rosso on Twitter
  • 47.
    Appendix A: Some OpenSource Alternatives for Proprietary Software
  • 48.
    Operating System • Proprietary:Windows, Mac OS • Open Source: • Linux (generale) http://www.linux.it • Ubuntu http://www.ubuntu.com/ • Debian http://www.debian.org
  • 49.
    Web Browser • Proprietary: Internet Explorer, Opera, Safari, Google Chrome • Open Source: • Firefox • http://www.mozilla.com/firefox • Flock • http://www.flock.com/ • K-Meleon • http://kmeleon.sourceforge.net/
  • 50.
    Presentations, Documents, Spreadsheets • Proprietary:Microsoft Office, Lotus Suite • Open Source: • OpenOffice.org  • http://www.openoffice.org • GNOME Office • http://live.gnome.org/GnomeOffice
  • 51.
    Wiki • Proprietary: Confluence, Google Sites, Wikispaces, PBWiki • Open Source • MediaWiki • http://www.mediawiki.org/ • Twiki • http://www.twiki.org • PMWiki • http://www.pmwiki.org/
  • 52.
    Web Sites andCMS • Proprietary: Dreamweaver, Blogspot, custom CMS, Tumblr • Open Source:  • WordPress • http://www.wordpress.org • Drupal • http://www.drupal.org • Joomla • http://www.joomla.org
  • 53.
    Instant Messaging • Proprietary: GTalk, MSN Messenger, Skype, Yahoo • Open Source: • Pidgin • http://pidgin.im/ • Adium • http://www.adiumx.com/ • aMSN • http://www.amsn-project.net/
  • 54.
    Create PDFs • Proprietary:Adobe PDF Creator • Open Source: • PDF Creator • http://sourceforge.net/projects/ pdfcreator • PDF Forge • http://www.pdfforge.org
  • 55.
    FTP • Proprietary: Bulletproof,WinFTP • Open Source: • FileZilla • http://filezilla-project.org • WinSCP • http://winscp.net
  • 56.
    Various Tools • Web Statistics: AWStats • http://awstats.sourceforge.net/ • Create Podcasts & edit audio: Audacity  • http://audacity.sourceforge.net • Manage Projects: GANTTProject • http://ganttproject.biz • OpenProj • http://openproj.org/ • Mind Map: Free Mind • http://freemind.sourceforge.net/wiki/index.php/Main_Page
  • 57.
    Various Tools • Modify Images: GIMP • http://www.gimp.org • XAMPP – package of web server apps installable on your PC • http://www.apachefriends.org/en/xampp.html • Delete files, forever: Inferno • http://inferno.sourceforge.net/
  • 58.
    PC Backup • Proprietary:DropBox.net, Norton Ghost, Mozy • Open Source: • Amanda • http://amanda.zmanda.com/ • BackupPC • http://backuppc.sourceforge.net/
  • 59.
    Database • Proprietary: MS Access, MS SQL, IBM DB2, Oracle database • Open Source: • MySQL • http://www.mysql.com/products/database/ • GNOME-DB • http://www.gnome-db.org/ • SQLite • http://www.sqlite.org/ • InnoDB • http://www.innodb.com/
  • 60.
    Server Web &Mail • Proprietary: Microsoft IIS & Exchange • Open Source: • Sendmail • http://www.sendmail.org • Apache web server • http://www.apache.org
  • 61.
    (Management) ERP/ CRM • Proprietary: SAP, JD Edwards (Oracle) • Open Source: • Compiere : ERP e CRM • http://www.compiere.com/ • Sugar CRM • http://www.sugarcrm.com/crm/
  • 62.
  • 63.
    Collaborative Documents • Google Docs • http://docs.google.com • Google Sites • http://sites.google.com • Zoho • http://www.zoho.com
  • 64.
    Creative Commons links • Flickr Creative Commons Search • http://www.flickr.com/search/advanced/ • Click “Only search within Creative Commons-licensed content” • Creative Commons Search • http://search.creativecommons.org/
  • 65.
    Ebook links • Sigil open source software • Smashwords style guide • http://code.google.com/p/sigil/ • http://www.smashwords.com/books/view/ 52 • Barnes & Noble’s pubit! • Creating ePub files with (Apple) Pages • http://pubit.barnesandnoble.com/ pubit_app/bn?t=pi_reg_home • http://support.apple.com/kb/HT4168 • Kindle self-publishing • Calibre for managing and converting ebook formats • https://kdp.amazon.com/self-publishing/ signin • http://calibre.kovidgoyal.net/ • General Kindle self-pub Help & FAQ for them • An Ebook formatting tutorial • https://kdp.amazon.com/self-publishing/ • http://amalthia.mediawood.net/tutorials/ help ebooks/index.html • Amazon professional conversion services: • Baker Ebook framework for iPad & iPhone • https://kdp.amazon.com/self-publishing/ • http://bakerframework.com/tutorials/ help?topicId=A3RRQXI478DDG7 basic
  • 66.
    Miscellaneous • MailChimp newsletter service • http://mailchimp.com/ • Skype for Business • http://www.skype.com/intl/en/business/ • Twitter for Business • http://business.twitter.com/ • IRC (Inter-relay chat) • http://www.irchelp.org/irchelp/networks/ • Google Data Liberation • http://www.dataliberation.org/ • Google Code repository
  • 67.