RMDrillHall: Ian Collins & Irene Barranco Garcia Partnerships to Develop Partnerships RMDrillHall: Catriona Kemp Hull York Medical School: a changing partnership between academic and NHS librarians RMDrillHall: Harriet Davidson Establishing a new relationship for curriculum design and delivery RMDrillHall: Charlie Leppington 'Don't you know who I am?' Working with the Alumni Office on alumni library registration process Dominic Broadhurst and Jill Eaves: Making the customer king or queen Suzanne Tatham: Relationship management: capitalising on the informal Lesley Thompson and Marishona Ortega: Management in HE libraries Dr. Ruth Murray-Webster: Resistance: logical, legitimate and the best lever you have for positive change? Sarah Pittaway: Not just "the help" library service as professional colleagues Helen Howard and Wendy Luker: Necessity is the mother of invention Lucy McCaul: Implementing Talis Aspire reading lists at Essex: attempts at academic engagement Jenny Cook: Learning partnerships: Faculty engagement and the functionally structured academic library Peter Barr and Anthea Tucker: Inward liaison Michelle Blake and Vanya Gallimore: Understanding academics at the University of York Dr. Elizabeth M. Williams: Taking the plunge: Crossing continents library to Library: Enhancing partnership, knowledge capital and CPD Skills Exchange