The document discusses quality assurance and quality control concepts in construction projects based on ISO 9001:2008. It outlines a quality management system with four levels - quality manual, procedures, plans, and forms/records. Key elements include defining roles for QA/QC departments in verifying requirements and monitoring activities. Quality control focuses on inspection, monitoring and reducing variation. The presentation provides an example of applying the quality system to a HOYA construction project, with the goal of zero defects and identifying problems before customers.
Construction quality process, inspection, quality control and quality assurance,cost of quality, ISO standards. Introduction to concept of Total Quality Management.
Introduction to concepts of HSE as applicable to Construction. Importanceof safety in construction , Safety measures to be taken during Excavation ,Explosives , drilling and blasting , hot bituminous works , scaffolds / platforms /ladder , form work and equipment operation. Storage of materials. Safety through legislation, safety campaign. Insurances.
Construction quality process, inspection, quality control and quality assurance,cost of quality, ISO standards. Introduction to concept of Total Quality Management.
Introduction to concepts of HSE as applicable to Construction. Importanceof safety in construction , Safety measures to be taken during Excavation ,Explosives , drilling and blasting , hot bituminous works , scaffolds / platforms /ladder , form work and equipment operation. Storage of materials. Safety through legislation, safety campaign. Insurances.
What is construction management & its Benefits?maria_singh
Construction Management is one of the basic things that is required to manage all the construction project from beginning till end. Check out some top benefits of construction management.
Construction Project Management is an important subject to learn in Civil Engineering.
Significance • As construction involves various activities starting from the design and planning to project completion and quality check, there is a exorbitant need for Management of construction. • Construction Industry plays a crucial role in the economy and development of a nation.
4. Objectives To complete the project in specified time and with allocated budget. To Plan and schedule the work and distribute between various departments. Deployment of personnel in Different tasks. To achieve High quality workmanship. Creating an organisation that works as a team. Using the limited available resources and producing maximum output. Providing safe and satisfactory working conditions for all personnel and workers.
5. Functions: Planning & Scheduling Organizing Staffing Directing Controlling & Co-ordinating
6. Stages of construction Briefing Designing Tendering Construction Commissioning
7. 1) Briefing Stage • This stage consists of framework required for the construction work to take a shape from the ideology of client and feasibility of Project which involves architects, engineers and project manager.
Objectives Developing Alternatives Feasible Solution ? Evaluation of Alternatives Report & Recommendation Technical and non technical Investigations
8. 2) Designing or planning Stage Prepare construction schedule Prepare final cost estimate Prepare Working Drawings and specificati ons Prepare scheme and detailed designs Soil investigations, Topographic investigation, material supply and market surveys etc Carry out Technical Investigations Final adoption of the most suitable summary Finalize Project Summary
03 Construction Project Planning and Schedulingakashpadole
The presentation has prepared as per the syllabus of Mumbai University.
Go through the presentation, if you like it then share it with your friends and classmates.
Thank you :)
QUALITY CONTROL AND SAFETY DURING CONSTRUCTIONIjmet 08 03_012IAEME Publication
The concept of Quality control has arisen to ensure that customer demands, and a level of quality and conformance are achieved. Quality Assurance is provided through the implementation of systemic management techniques ensuring control of the activities carried out by each party. This research provides a review of the topic of Quality control. In particular it looks at the meaning of quality control and the needs for its introduction into the construction industry. Current quality standards in the construction industry and the alternative quality systems, including the British Property Federation system, the Construction Industry Development Association's Code of Practice, and the Building and Construction Council's Quality Assessment Scheme are discussed. The quality control and safetyduring construction are highlighted
Construction Managemnt
CONSTRUCTION MANAGERS / LEADERS
CONSTRUCTION MANAGEMENT PROCESS GROUPS
PROJECT MANAGEMENT KNOWLEDGE AREAS
PROJECT MANAGEMENT TRIANGLE
What is construction management & its Benefits?maria_singh
Construction Management is one of the basic things that is required to manage all the construction project from beginning till end. Check out some top benefits of construction management.
Construction Project Management is an important subject to learn in Civil Engineering.
Significance • As construction involves various activities starting from the design and planning to project completion and quality check, there is a exorbitant need for Management of construction. • Construction Industry plays a crucial role in the economy and development of a nation.
4. Objectives To complete the project in specified time and with allocated budget. To Plan and schedule the work and distribute between various departments. Deployment of personnel in Different tasks. To achieve High quality workmanship. Creating an organisation that works as a team. Using the limited available resources and producing maximum output. Providing safe and satisfactory working conditions for all personnel and workers.
5. Functions: Planning & Scheduling Organizing Staffing Directing Controlling & Co-ordinating
6. Stages of construction Briefing Designing Tendering Construction Commissioning
7. 1) Briefing Stage • This stage consists of framework required for the construction work to take a shape from the ideology of client and feasibility of Project which involves architects, engineers and project manager.
Objectives Developing Alternatives Feasible Solution ? Evaluation of Alternatives Report & Recommendation Technical and non technical Investigations
8. 2) Designing or planning Stage Prepare construction schedule Prepare final cost estimate Prepare Working Drawings and specificati ons Prepare scheme and detailed designs Soil investigations, Topographic investigation, material supply and market surveys etc Carry out Technical Investigations Final adoption of the most suitable summary Finalize Project Summary
03 Construction Project Planning and Schedulingakashpadole
The presentation has prepared as per the syllabus of Mumbai University.
Go through the presentation, if you like it then share it with your friends and classmates.
Thank you :)
QUALITY CONTROL AND SAFETY DURING CONSTRUCTIONIjmet 08 03_012IAEME Publication
The concept of Quality control has arisen to ensure that customer demands, and a level of quality and conformance are achieved. Quality Assurance is provided through the implementation of systemic management techniques ensuring control of the activities carried out by each party. This research provides a review of the topic of Quality control. In particular it looks at the meaning of quality control and the needs for its introduction into the construction industry. Current quality standards in the construction industry and the alternative quality systems, including the British Property Federation system, the Construction Industry Development Association's Code of Practice, and the Building and Construction Council's Quality Assessment Scheme are discussed. The quality control and safetyduring construction are highlighted
Construction Managemnt
CONSTRUCTION MANAGERS / LEADERS
CONSTRUCTION MANAGEMENT PROCESS GROUPS
PROJECT MANAGEMENT KNOWLEDGE AREAS
PROJECT MANAGEMENT TRIANGLE
ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. This presentation will guide you in upgrading your quality management system to the latest version of the standard
PMBOK v5'e göre hazırlanmış olan Paydaş Yönetimi eğitimi sunusudur. Sunu ve sunudaki resimler türkçe hazırlanmıştır, sunularda bulunan dokümanlar zip olarak ayrıca yüklenecektir
Stakeholder Management – To identify and manage stakeholders throughout the life cycle of the project and increase the chance of project success.
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Why to Identify Stakeholders?
How to Identify Stakeholders?
How to Manage Stakeholders?
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لمشاهدة ملفات الفيديو
https://www.youtube.com/watch?v=RQdAzqUvFFE&list=PL0CTRdzzWSMuvJ9nKHzyxGAYCapJMQ8_Y&index=11
للمتابعة في جروب المذاكرة
https://www.facebook.com/groups/PMP.SG
لمشاهدة ملفات الفيديو
https://www.youtube.com/watch?v=gKbK6kCp7G0&list=PL0CTRdzzWSMuvJ9nKHzyxGAYCapJMQ8_Y&index=19
للمتابعة في جروب المذاكرة
https://www.facebook.com/groups/PMP.SG
organizations should have to maintain their businesses in a marketing oriented way. It doesn’t matter whether the organization is large scale or small but almost all the organizations have to achieve their best not because they have to but to survive in the market. In order to survive in the market they have to provide quality for customers which is better than the competing organizations. So therefore every organization need to have a quality oriented businesses for their survival.
During the module “Quality Management” we have been asked to fulfill a report and a presentation as the semester assignment.
We have chosen “Coca-Cola” which is the leader in beverage industry for our assignment. As the leading beverage brand in Sri Lanka they have good quality strategies within their organization. So it’s one of the best chances we’ve got to study the quality oriented strategies of this company as they have reached their best level.
PMBOK v5'e göre hazırlanmış olan Kapsam Yönetimi eğitimi sunusudur. Sunu ve sunudaki resimler türkçe hazırlanmıştır, sunularda bulunan dokümanlar zip olarak ayrıca yüklenecektir
A brief introduction and overview of construction management and its application. A guidance for civil engineers teachers and students.
To get these slides please visit
http://www.xubitech.com/
Quality assurance and control quality - PMP/CAPM by PMIMudassir Iqbal
https://www.mudassiriqbal.net/project-management-terms-and-concepts
There are many concepts and definitions which require special attention by all PMP Aspirants as the terminologies are largely used interchangeably in the real world.
Episode 24 : Project Quality Management
Include the processes required to ensure that the project will satisfy the needs for which it was undertaken
Include all activities of the overall management function that determine the quality policy, objectives and responsibilities and implements them by means such as quality planning, quality assurance, quality control, and quality improvement, within the quality system
Software Quality Analyst and Software Quality Managementنور شزننا
This presentation slide is purposely for our Software Quality course. You will notice less words, as we had been given only 10 minutes to present. All information is taken through our research on internet. Thanks to all worldwide SE Experts for your valuable knowledge.
Quality control the focus of quality control is on deliverables .pdfajitdoll
Quality control : the focus of quality control is on deliverables of the project . Quality control
monitors project deliverables to verify that the deliverables are of acceptable quality and the
customer is satisfied. The following identifies: 1. The major deliverables of the project that
will be tested for acceptable quality level. 2. The quality standards and customer satisfaction
criteria established for the project deliverable. Included are any organizational standards that
need to be followed Whereas, quality assurance refers to the process used to create the
deliverables and can be performed by a manager, client, or even a third party reviewer. Examples
of quality assurance include process checklist, project audits and methodologies and standards
development Difference between Quality assurance Quality control Focus on QA aims to
prevent defect with a focus on the process used to make the product. It is a proactive quality
process QC aims to identify ( and correct) defects in the finished product. goal To improve
development and test processes so that defects do not arise when the product is being developed
The goal of QC is to identify defects after a product is developed and before it is released How
Establish a good quality management system and assessment of its adequacy Finding &
eliminating sources of quality problems through tools & equipment so that customer/s
requirement are continually met example Verification is an example of QA Validation
/software testing is an example
Solution
Quality control : the focus of quality control is on deliverables of the project . Quality control
monitors project deliverables to verify that the deliverables are of acceptable quality and the
customer is satisfied. The following identifies: 1. The major deliverables of the project that
will be tested for acceptable quality level. 2. The quality standards and customer satisfaction
criteria established for the project deliverable. Included are any organizational standards that
need to be followed Whereas, quality assurance refers to the process used to create the
deliverables and can be performed by a manager, client, or even a third party reviewer. Examples
of quality assurance include process checklist, project audits and methodologies and standards
development Difference between Quality assurance Quality control Focus on QA aims to
prevent defect with a focus on the process used to make the product. It is a proactive quality
process QC aims to identify ( and correct) defects in the finished product. goal To improve
development and test processes so that defects do not arise when the product is being developed
The goal of QC is to identify defects after a product is developed and before it is released How
Establish a good quality management system and assessment of its adequacy Finding &
eliminating sources of quality problems through tools & equipment so that customer/s
requirement are continually met example Verification is an example of QA Vali.
Checking that the system works is a vital part of ISO 9001:2008. An organization must perform internal audits to check how its quality management system is working. The presentation shows the basic steps and requirement
Starts with the basic learning in Critical Path Method and continued with the the use of MS Project software. Even though the software is upgraded to teh latest version, the basic fundamentals in using the software does not change
The kickoff meeting is an enthusiasm-generator for all stakeholders and displays a full summary of the project. By displaying a thorough knowledge of the goal and how to reach it, improving confidence in the team's ability to deliver the work.
5 s – a program to improve project.ppt [compatibility mode]Isidro Sid Calayag
5S is the name of a workplace organization method that uses a list of five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Transliterated into English, they all start with the letter "S".
5. 1. CUSTOMER FOCUS 2. LEADERSHIP 8 MANAGEMENT PRINCIPLES ISO 9001 3. INVOLVEMENT OF PEOPLE 4. PROCESS APPROACH 5. SYSTEM APPROACH 6. CONTINUAL IMPROVEMENT 7. FACTUAL APPROACH 8. MUTUAL BENEFICIAL SUPPLIER RELATIONSHIPS
6. 6 LEVEL 1 - QUALITY MANUAL Quality Policy Quality Objectives Requirement Standard Other Statutory and Regulatory Requirements
7. LEVEL 2 - QUALITY PROCEDURES Control of Documents Control of Records Internal Quality Audits Control of Non-conforming Products Corrective Action Preventive Action 7
8. 8 LEVEL 3 - QUALITY PLAN Incoming Inspection Plan In-Process Inspection Plan Final Test Report/ Inspection Plan Work Instruction
9. 9 LEVEL 4 - FORMS / FORMATS/RECORDS Testing Report forms Commissioning Report Forms Inspection forms Check Sheets/Check List Miscellaneous Documentation Forms
10. Management Review Competence, Training and Awareness Planning and Production Review of Requirement Related to Product Design and Development Input 10 23 MANDATORY RECORDS
11. 11 23 MANDATORY RECORDS Design and Development Output Design and Development Review Design and Development Verification Design and Development Validation Control of Design and Development Changes
12. 12 23 MANDATORY RECORDS Purchasing Process Availability of Monitoring and Measuring Equipment Preservation of Product Customer Property Control of Monitoring and Measuring Equipment Standards used for Calibrating Monitoring and Measuring Equipment
13. 13 23 MANDATORY RECORDS Identify and Enable Calibration Result of Calibration and Verification Internal Audit Monitoring and Measurement of Product Control of Non-conforming Product Corrective Action Preventive Action
15. QA/QC Concepts Quality Assurance Quality Assurance (or QA) covers all activities from design, development, production, installation, servicing and documentation.
16. QA/QC Concepts Quality Control Quality control refers to the process, most often implemented in manufacturing, monitoring the quality of finished products through statistical measures and an overall corporate commitment to producing defect-free products.
17. QA/QC Concepts Organizational Level. At the organizational level, QA activities ensure that the program or organization is successful by overseeing the system implementation necessary for individual projects in the program, and making sure activities have the resources they need to be successful.
18. QA/QC Concepts Project Level (Design, Estimate and Initiation) At the project level, QA activities support the success of an individual project by ensuring that accurate information is channeled to the right people at the right time so that decisions can be made during project implementation.
19. QA/QC Concepts Technical Level. At the technical level, QA activities ensure that the individual technical activities that generate, process, or synthesize data (or other information) for the decision process are performing within accepted limits.
21. Roles of QA/QC Department Verify that requirements are followed, Verify that controlling and checking an activity have been done, Ensure that approved working methods are established, Evaluate the reported principal causes of non-conformances; Evaluate the effectiveness of corrective action, and Determine where improvements are required 21
22. Quality Control Role of Quality Controller includes: monitoring, Inspection, reduction of variation, elimination of known causes, and 22
26. The Organization President Vice President QA/QC Manager Engineering Manager QA/QC Officer Project Manager Auditors Quality Controllers (Project Engineers) 26
27. FUNCTIONS President Vice President Quality Activities Function Construction Work Function QA/QC Officer Project Manager Auditors Quality Controllers (Project Engineers) 27
28. CONSTRUCTION WORK FUNCTIONS President Vice President Project Manager QA/QC Site Project Engineers (Site Supervision) Subcontractors CAD 28
29. QUALITY WORK FUNCTIONS President Vice President QA/QC Site Manager Project Site Manager Project Engineers (Quality Control) Subcontractors CAD 29
33. Quality Management Objectives zero defect (no defects on project hand-over) identify and solve problems before customer does establish true quality control by making quality “built in” and not “inspected in”. 33
34.
35.
36. B A Replacement Order Placed Order A B Order Made Order Made B A B B B B B To Customer Delivery Field Testing Delivery Conforming Install Conforming Future repercussions Root Cause A Investigation Non-Conforming B & C B & C B & C Repairs SCRAP QA HOLD Non-Conforming A QA HOLD C C C C C C REPAIR Quality Check Conforming Install To Customer Conforming A Unload Container, Bags, STORAGE Testing Trucks etc Lost Revenue Paperwork/Database Dumping Costs Transport Future Costs (Reclaim/ Environment) A SCRAP Lost Revenue Dumping Costs Future Costs (Reclaim/ Environment) Cost of Quality KEY: NORMAL ADDED ADDED COSTS COSTS COSTS 36
40. Prepared by: Sid Calayag Reference: Quality Management System ISO 9001:2008
Editor's Notes
QUALITY MANAGEMENT PRINCIPLES The quality management principles are a set of comprehensive and fundamental rules or beliefs for leading and operating an organisation. They aim at continually improving performance over long term, by focusing on customers while addressing the needs of all stakeholders.As per the ISO, the following eight quality management principles can facilitate any organisation in creating quality work culture and successful implementation of quality management.1. Customer-focused OrganisationOrganizations depend on their customers. Customer-focused organisations produce products and services that customers need and provide them satisfaction. This can be achieved by the following actions: • Identify customer needs. • Design a product that responds to customer needs. • Produce and deliver the product as per the design. • Enhance after-sales service and handle complaints quickly. • Measure customer satisfaction. • Improve quality to delight the customer.2. LeadershipSenior leaders of an organisation need to set directions and create customer orientation, clear and visible quality values and high expectations. Values, directions and expectations must address all stakeholders. The senior leaders must commit to the development of the entire workforce and should encourage participation, learning innovation and creativity by all employees. Through their personal roles in planning, communications, review or organisation performance and employee recognition, the leaders serve as role models who reinforce values and expectations and build leadership and initiative.3. Involvement of PeopleInvolvement of the people is one way of improving quality and productivity. Involving people at all levels enables their abilities to be used for the benefit of the organisation. This can be done by providing a good corporate work culture, providing an interesting work system and environment, and building the capability of people to perform assigned tasks in the organisation. 4. Process ApproachA desired result is achieved more efficiently when related resources and activities are managed as a process.5. Systems Approach to ManagementIdentifying, understanding and managing a system of interrelated processes for a given objective contributes to the effectiveness and efficiency of the organisation. 6. Continuous ImprovementA permanent objective of the organisation is that it should continuously improve performance by addressing the needs of all the interested parties. 7. Factual Approach to Decision-makingEffective decisions are based on the logical or intuitive analysis of data and information8. Mutually Beneficial Supplier RelationshipThe ability of the organisation and its suppliers to create value is enhanced by mutually beneficial relationships.The main purposes of quality management systems can be summarised as below:• Customer satisfaction/customer delight by assuring the required minimum level of consistent quality.• Satisfying 'internal customers'.• Assuring the management of doing this at minimum possible total cost of quality.• Maximising output to input ratios of processes.• 'Prevention is better than cure' strategy to be implemented.• Improve quality of communication all around.• Develop competent sub-contractors as partners.• Make continual improvement an ongoing feature of the company's culture.
It introduced the sayings "fit for purpose" and "do it right the first time". It includes the regulation of the quality of raw materials, assemblies, products and components; services related to production; and management, production, and inspection processes.
Quality control principles can also be utilized in service industries.
The need for audit Once procedures are established, how can it be ensured that the procedures are being implemented and are effective? What takes the place of inspection in the old system of operation? The answer is a compliance audit.An audit is undertaken to indicate whether a procedure or job instruction is working satisfactorily. Verifying, by audit, that the quality system requirements are being followed throughout the organization and that effective procedures and job instructions are being implemented by all departments or disciplines.Verifying that those responsible for controlling and checking an activity have done so in a systematic manner and that there is objective evidence available to confirm such;Ensuring that all procedural non-conformances are resolved.Ensuring that fundamental working methods are established and that fully approved procedures are developed to cover them and that all departments and personnel are aware of, and have access to, current versions of these procedures.Verifying that all procedures are regularly reviewed and updated as necessary.Determining and reporting the principal causes of quality losses and non-conformances;Determining, with senior management, where improvements are required and, where necessary, recommending the corrective action.
Quality control is the collective term for in-process activities and techniques intended to create specific quality characteristics. These includes monitoring, reduction of variation, elimination of known causes, and efforts to increase economic effectiveness.Quality ControlQuality control refers to the activities associated with the creation of project deliverables. It is used to verify that deliverables are of acceptable quality and that they meet the completeness and correctness criteria established in the quality planning process. Quality control is conducted continually throughout a project and is the responsibility of team members and the project manager.Quality ToolsList any quality-related tools that this project will utilize
Preventing mistakes is much more time and cost-effective than correcting them.