https://www.mudassiriqbal.net/project-management-terms-and-concepts There are many concepts and definitions which require special attention by all PMP Aspirants as the terminologies are largely used interchangeably in the real world.

1. Quality Assurance and Control Quality
The following write up explains the difference between the Quality Assurance and the control
Quality.
Quality is the degree to which a set of inherent (existing) characteristics fulfils
requirements. ISO 9000
Quality Assurance
A set of activities that ensure quality in the processes by which end products are
developed.
Quality Assurance (QA) is the procedure used to generate the deliverables. It focuses on scheduling,
documenting, and supporting the certain course of actions that are essential to assuring quality. The
process carries out at the beginning of a project and draws on specifications according to company
standards. The results of the quality assurance planning activities are quality strategies, review and
test plans, an assortment of tracking tools, and training individuals for specific techniques and
procedures. The primary purpose of QA is to avert any shortcomings. It’s a management practice
used to guarantee a specific level of quality for an enterprise.
“part of quality managementfocusedon providingconfidence that quality requirementswill be
fulfilled.”ISO9000
Undertaking quality assurance at the very beginning of a project is the key to alleviate the identified
risks. Besides, communication plays a significant role in managing project risk and is essential for
realizing efficient QA. Some prominent examples of quality assurance include project audits,
checklists, strategy and guidelines development. Auditing is an essential part of the quality assurance
that helps in comparing definite settings with defined requirements and report to the management.
The auditor may use review techniques as an assessment tool. Though it doesn’t involve in
corroboration activities that result in either acceptance or rejection of the final product. An audit
leads to the evaluation of the procedure and controls covering the assembly and verification
activities.

2. The Manage Quality process involves performing systematic quality activities and uses
quality audits and failure analysis to determine which processes should be used to
achieve the project requirements, to meet the quality objectives of the project, and to
ensure that activities and processes are performed efficiently and effectively. Kim
Heldman 9th Edition
QA aims to emphasize on the process that is used to create the product. It significantly helps in
enhancing development and test procedures so the flaws don’t arise when the project is complete.
Additionally, it formulates a quality management system and the evaluation of its competence.
Deterrence of quality issues through deliberate and methodical activities include documentation.
Statistical tools and techniques are applied to quality assurance in processing inputs and functional
parameters.
Quality Control is not a Quality Assurance Process
Control Quality

3. A set of activities that ensure quality in products. The undertakings focus on
classifying issues in the real products produced.
Quality Control (QC) are quality associated activities with the conception of project deliverables. It is
used to authenticate that deliverables are of standard quality and they are complete. It involves
activities that are intended to identify the level of quality of the distributed solutions. Quality control
comprises of functional strategies and activities used to accomplish requirements for quality. These
procedures are settled with stakeholders before project work has started.
Quality control includes confirmation of productivity to anticipated quality levels. The solutions are
checked against client requirements with diverse checks being directed at planned points throughout
the project. Project team use a variety of techniques and carry out testing and inspections to make
sure the final project meets the approved set of requirements. QC activities include review,
deliverable peer evaluations, and testing procedure.
“part of quality managementfocusedon fulfillingqualityrequirements.”ISO9000
QC purposes to determine defects in the complete product. It aims to identify issues after a product is
complete and prior to its release. These activities or strategies are used to accomplish and maintain
product quality, procedure, and service. Quality control is the responsibility of particular team
members who test the products. When statistical tools and techniques are executed to final products,
this is known as statistical quality control.
Quality control is all about following the defined requirements. It has no concern with the particular
requirements of the product being developed. QC activities are carried out after the completion of the
product. On the contrary, the activities involved in quality assurance are identified before the
completion of the project and while the project is in the developing phase.
Examples:
In a factory producing pencils, a quality control manager will count the number of faulty pencils
before they leave the production phase. These items and then measured and rejected. On the other
hand, a quality assurance manager will evaluate the results of pencils and recommend improvements
accordingly.

4. Consider another example of a software development project, the quality control manager will test
the code once it is written. While the quality assurance manager develops consistent code blocks and
makes sure that all resources are in place to progressively create the best quality product. Moreover,
quality control includes the measurement of shortcomings in the final production line and quality
assurance involves the procedure that identifies improvements within the process.
Comparison Quality Control vs Quality
Assurance
The quality assurance relates to how a process is performed or how a product is made, quality control
is more the inspection aspect of quality management.**
Quality Assurance or Manage Quality
Source: The Difference Between Quality Assurance and Quality Control
 Process-related
 Proactive
 Audit
 Prevention
 Project Managerial function
 Quality Verification
 Creating Deliverables
Quality Control
 Product related
 Reactive
 Check
 Inspection
 Independent Organizational function
 Quality Validation

5.  Verifying Deliverables
QC is used to verify the Quality of the output;
QA is the process of managing for quality.
Benefits of Quality Management
 The high-quality output which confirms the requirement and fit for use.
 They increase the efficiency of operations by removing the waste from the processes
 They provide customer satisfaction, which affects your brand and helps in growing your
business.
 Conformance of Quality helps brand retention and brand awareness.
 They encourage a high level of confidence and a motivated team
Further Readings
1. Project Quality Management
2. Executing Process Group
3. Monitoring and Controlling Process group
4. QUALITY CONTROL & QUALITY ASSURANCE**
5. The Difference Between Quality Assurance and Quality Control