The document discusses quality management in construction projects. It defines quality management as ensuring projects meet requirements and customer needs. Quality management includes quality planning, assurance, and control activities. It also discusses developing a quality management plan to define quality standards and responsibilities. The plan should include quality control reviews, audits, and reports to ensure standards are followed.

1. By: JAYSON M. NARITO REE, RMP
Student No.: 2014-11475-MN-O
2nd Sem S.Y. 2014-2015
Polytechnic University of the Philippines (Open University)

2.  for construction projects, quality control
means making sure things are done according
to the plans, specifications, and permit
requirements.

3.  a collection of business processes focused on
achieving quality policy and quality objectives
to meet customer requirements. It is
expressed as the organizational structure,
policies, procedures, processes and resources
needed to implement quality management.
 a subset of project management that includes
the processes required to ensure that the
project will satisfy the needs for which it was
undertaken.” It consists of quality planning,
quality assurance, and quality control.

4.  the purpose of Quality Management Plan is to
ensure that the project will satisfy the needs
for which it was undertaken. It is includes “all
activities of the overall management function
that determine the quality policy, quality
standards, and responsibilities and
implements them by means such as quality
planning, quality control, quality assurance
and quality improvement.”

5.  The Project quality management activities are
planned.
 The Project defines measurable quality
standards and their priorities for the project.
 The Project progress in achieving the quality
standards is quantified and managed.

7.  Identifying and/or verifying quality standards
that are relevant to the project and determining
how to satisfy them. It will involve review of
organizational policy, the complexity and
uniqueness of the project, and quality templates
to identify quality standards and measurements
that are relevant to the project, and if not
incorporated will result in low quality results
creating significant risk to the project. Also it
involves determining how to satisfy each quality
standard via the project schedule, resourcing and
internal procedures.

8.  Monitoring specific project results and
deliverables to determine if they comply with
relevant quality standards and identifying
ways to eliminate causes of unsatisfactory
performance.

9.  Assessment – review of key project documentation
(i.e., business requirements, technical
documentation, management plans, budgets and
project reports) and interviews with key business and
technical staff.
 Peer Review – a methodical examination of work
products by the producer’s peers to identify defects
and other needed changes. Examples of Peer Review
methods include inspections, structured
walkthroughs, and active reviews.
 Software Testing - verification that the products of
each software life-cycle phase satisfy the standards,
practices, and requirements for correctness,
completeness, consistency, and accuracy.

10.  Periodic executive review and evaluation of
the overall project performance to provide
confidence that the project will satisfy the
relevant quality standards.
 It includes evaluating, identifying, and
recommending adjustments to the activities
or tasks (and associated resources) that must
be performed in the project to provide
confidence that the project will satisfy the
relevant quality standards.

11.  Contract for a third party contractor – it will
oversight to work with the project to further
develop the Quality Management Plan and
determine the appropriate quality assurance
activities and activity estimates, and conduct
the quality assurance. The standard Quality
Management Statement of Work and other
associated materials will be used to define
the specific contract expectations.

12.  Implement Quality Management, based on
the complexity and need of the project as
part of the overall work of the project as
described in this document. This will include
a combination of responsibilities by the
project team and others to ensure quality in
the process and products.

13.  This includes the selection of applicable process and
product quality standards for the project. The
Contractor/Project Developer or Owner’s Quality
Standards was used and modified as follows to
identify the specific quality standards for the project:
1. Identified only those process and product quality
standards, risk cues or measurements appropriate
for the project based on the project’s current
business and technical complexity assessment.
2. Added additional quality standards based on this
type of project, current phase of the project, or
expert opinion where the absence of these quality
standard would present high risk to the project.

14. 3. Eliminated unnecessary quality standards
based on the project’s business and
technical complexity assessment or current
phase of the project. However, the
following process and quality standards
were not eliminated:

15.  Process Quality Standards
 Definition of the project, development
schedule, delivery commitment, cost controls,
budget and resource size, project
management approach
 Political influences, organizational stability
 Leadership, project management authority,
executive involvement
 Team productivity, team member availability,
user involvement

16.  Product Quality Standards
 An appropriate, useful, and maintainable set of
requirements
 An appropriate, useful, and maintainable set of
engineering and design specifications
 Appropriate, useful, and maintainable code,
utility, object, etc., in construction
 Appropriate, useful, and maintainable test
planning, test execution, and test corrective
actions
 The product or application is fit for use
 Appropriate, thorough and maintainable
implementation

17.  is a tool to ensure that the quality standards are
being met on the project.
It includes:
 indicating the schedule for review, who is
responsible to perform the task and who is
responsible to review
 indicating if there is a specific review procedure
to follow, i.e. a procedure for schedule analysis,
code walk-through, peer review, interviews,
lessons learned, test methodology

18. It includes:
 to verify and record that a set of required inspections
have been performed
 to indicate that the minimum quality standard has or
has not been met
 record the measurements
 identify the expected risk cue or measurement
 indicate the expected acceptability or tolerance
 indicate the rank of only the quality standards where
risk was found unacceptable
 indicate change in risk rank since previous review
 indicate a reference to which will describe what was
reviewed, who was interviewed, and the information
or reasoning that this quality standard causes risk

19.  The assigned QC will review project activities,
interview, and inspect specified work product
deliverables throughout the life of the project
to verify compliance and provide the project
manager, project team and other
management with visibility as to whether the
project is adhering to its established plans,
process and product quality standards, and
associated quality work tasks.

20. Here’s some task that conduct by assigned QC:
 Reviews (Documents, Witness Testing, Etc.)
 Change Requests and Tracking (if the QC has
doubt of implementing quality standards on
site).

21.  The Quality Auditor will provide overall
quality consultation, periodically examine
Quality Control Reviews results, checklists,
change requests and tracking, and
summarize the results for executive review
and oversight throughout the life of the
project.

22. The Quality Auditor will periodically create and
deliver the QA Status and Improvement Report
which at a minimum shall contain the following:
1. Overall risk rank for the project
2. Executive Summary paragraph of the entire
report. It should contain information such as;
A brief description the primary achievement in
the last period. A brief description of the
highest ranked primary (if any) quality risks
covered in the following detail of the report. A
brief description of the impact or consequence
of the risk if left unresolved.

23. 3. Summary of the Current Progress Points
followed by major milestones.
4. Brief project effectiveness statements on all the
high level categories:
where no risks were identified should simply be
indicated in one line, for example, Decision Drivers – no
risks currently identified, or not evaluated at this time.
which contained a significant risk should briefly describe
the risk, describe the factors used to determine the risk,
describe the potential impact, indicate the risk severity
rating, and provide a recommended resolution strategy.

24.  which contained a significant risk should briefly describe the
risk, describe the factors used to determine the risk, describe the
potential impact, indicate the risk severity rating, and provide a
recommended resolution strategy.
 Categories:
 Business Mission and Goals
 Decision Drivers
 Project Management
 Project Parameters
 Project Team
 Organization Management
 Customer/User
 Product Content
 Deployment
 Development Process
 Development Environment
 Technology
 Maintenance

25. 5. Risks Resolved Since Last Period. Provide
the previous risk rank, and brief status or
the actions taken on risks and results.

26.  to oversee and coordinate the planning, implementation,
and supervision of the project quality control plan. This
includes working with employees as well as outside
agencies or consultants involved in inspections and
testing.
 are responsible for ensuring that all quality control tasks
are carried out, documenting the construction process and
inspecting each stage of construction. It must also work
directly with other managers to ensure that all projects
meet the minimum standards of quality set forth by the
company. They must balance quality control standards,
productivity and scheduling demands.
 Responsible to raise a recommendation to HRD for a
penalty due to the personnel or construction project in-
charge is not implement the quality standards (ex. Poor
workmanship, unquestionable test records, etc.)

27.  is designed to ensure the success of quality
programme at project level.
Types:
• Individual PQP - is normally prepared by the Project
Manager and the Site Quality Co-ordinator.

28. • Integrated PQP – prepared by Managers
including other departments (designers,
purchasing, marketing, legal, etc.)

30.  Design-Built; Quality Management Plan Outline from Washington State Department of
Transportation (May, 2008). Retrieved: December 10, 2014. Website:
http://www.wsdot.wa.gov/NR/rdonlyres/27A54B86-9825-4E81-9DEE-
138823B4ED86/56842/QMPOutline0504091.pdf
 Create Quality Management Plan from Construction Management Guide (June, 2010).
Retrieved: December 10, 2014. Website: http://www.cmguide.org/archives/1316
 Project Quality Management Plan from Department of Human Services, State of Oregon.
Retrieved: December 10, 2014. Website: http://www.slideshare.net/Samuel90/quality-
management-plan-121505?qid=b5c63057-2486-4356-9491-
fff3c716252d&v=qf1&b=&from_search=14
 Quality Management Plan by S. Suryanarayanan (November, 2008). Retrieved: December
10, 2014. Website: http://www.slideshare.net/Samuel90/quality-management-plan-
qmp?qid=b5c63057-2486-4356-9491-fff3c716252d&v=qf1&b=&from_search=16
 Quality Management System in Construction by A. Mohammed (1999). Retrieved:
December 10, 2014. Website: http://www.slideshare.net/Samuel90/quality-
management-system-in-construction