This document provides information about several quality experts including Walter Shewhart, W. Edwards Deming, Philip Crosby, Joseph Juran, Taiichi Ohno, Shigeo Shingo, Shoichiro Toyoda and Yosio Kondo. It discusses their contributions to quality control methods like the PDCA cycle and Deming's 14 points. It also mentions some of the awards and honors they received for their work in advancing quality management practices.

4. Dr. Walter Shewhart
”G

5. Shewhart Medal
Awarded For Outstanding technical leadership
in the field of modern quality
control
Presented By American Society for Quality
Country USA
First Awarded 1948
Official Website http://www.asq.org/about-
asq/awards/shewhart.html

6. PDCA Cycle

7. Achievements And Honours

8. Kaoru Ishikawa

11. Mazda Motor

12. W. Edwards Deming

13. Lack of
constancy
of purpose
Mobility of
management
Emphasis
on short-
term profits
Excessive
medical
costs
Management
by use of
visible
figures
Performance
appraisals
Excessive
costs of
liability
SEVEN
DISEASES

14. • Create constancy of purpose towards improvement of product
and service.
• Adopt the new philosophy.
• Cease dependence on mass inspection.
• End the practice of awarding business on the basis of price.
• Continuously improve the system of production and service.
• Institute modern methods of training on the job.
• Institute modern methods of leadership of production workers.

15. • Drive out fear.
• Break down barriers between departments.
• Eliminate slogans aimed solely at the work force.
• Eliminate work, standards that prescribe numerical quotas.
• Remove barriers that hinder workers
• Institute a vigorous program of education and retraining.
• Take action to accomplish the transformation

16. Dr. Shoichiro Toyoda
President (1982-1999) of Toyota
“Every day I think about what he meant to us. Deming is the core of
our management.”

18. Philip Crosby

19. PHILIP CROSBY ASSOCIATES,Inc.

22. Bill Smith

24. Motorola company

25. AWARD
Malcolm Baldrige National Quality Award
to Motorola

26. Shigeo Shingo

27. Implementation in manufacturing
•Contact method
•Fixed-value (or constant number)
method
•Motion-step (or sequence) method
Implementation in Service Industries

28. Meaning
Implemented in Toyota
Production System

30. Taiichi Ohno
“

32. Continuous process flow
Use the "pull" system
Build a culture
Standardized tasks
Visual control
Reliable, thoroughly tested technology

34. Dr. Joseph M. Juran

35. The Quality Trilogy

36. Quality Planning
Quality
Improvement
Quality Control

39. Yosio Kondo

40. socialitycreativityphysical activity

43. Nikkei press quality control literature prize
Individual Deming prize from JUSE
The science award from the American institute of mining