In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
Benchmarking In Total Quality ManagementPratheep M
This ppt explained the basic concept and history of benchmarking in total quality management. Also explains the objectives, types of benchmarking and the process involved in benchmarking.
Total Quality Management is a combined effort of both top level management as well as employees of an organization to formulate effective strategies and policies to deliver high quality products which not only meet but also exceed customer satisfaction.
http://qualitymanagementsystem.com/total-quality-management/the-history-of-quality-management/
The history of quality management can be traced all the way back to The Middle Ages. Work completed by journeymen and apprentices were evaluated and inspected by the skilled worker to ensure that quality standards were met in all aspects of the finished product, ensuring satisfaction of the buyer. And while the history of quality management has gone through a number of changes since that time, the end goal is still the same.
Quality Assurance and Quality Control - Areas of ImprovementImran Jamil
A brief presentation, focusing on the improvement areas of Quality Assurance and Quality Control in an organization. The presentation also discusses about some of the myths about quality.
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
Benchmarking In Total Quality ManagementPratheep M
This ppt explained the basic concept and history of benchmarking in total quality management. Also explains the objectives, types of benchmarking and the process involved in benchmarking.
Total Quality Management is a combined effort of both top level management as well as employees of an organization to formulate effective strategies and policies to deliver high quality products which not only meet but also exceed customer satisfaction.
http://qualitymanagementsystem.com/total-quality-management/the-history-of-quality-management/
The history of quality management can be traced all the way back to The Middle Ages. Work completed by journeymen and apprentices were evaluated and inspected by the skilled worker to ensure that quality standards were met in all aspects of the finished product, ensuring satisfaction of the buyer. And while the history of quality management has gone through a number of changes since that time, the end goal is still the same.
Quality Assurance and Quality Control - Areas of ImprovementImran Jamil
A brief presentation, focusing on the improvement areas of Quality Assurance and Quality Control in an organization. The presentation also discusses about some of the myths about quality.
Productivity & Total Quality ManagementVaibhav Bhatt
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UCLA MSBA LinkedIn Industry Seminar 2019-02-27Jimmy Wong
Feb. 27, 2019 4pm-7pm, MSBA Industry Seminar, Anderson School of Management, UCLA. Presenter: Jimmy Wong from LinkedIn.
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Part 1:
People and roles: As every team relies on data to run the business, what’s the specific role of the business analytics team? Which types of job openings should you apply to?
Data systems: What systems power the analytics framework at LinkedIn and what technical skills can you learn to prepare for it?
Case studies: Example analytics projects and business problems solved.
Part 2:
Interactive workshop on interpreting and presenting data to management.
Exercise: Within your group of 6 people, analyze and interpret a small set of data points to produce a chart of the key insights, and then deliver your interpretation and recommendations to the whole class
lateral thinking - a topic of PQM in SEM 4 in BMS COURSE.
covering six thinking hats, introduction of Edward de Bono and his asssumption and a lot more.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
3. Contents
What is ‘Quality’ ?
W.Edwards Deming
His life & philosophies
Deming’s 14 points for management
Joseph M.Juran
His life & philosophies
Juran’s Quality Trilogy
Conclusion
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What does the word “quality” mean to you?
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5. Internet Pictures Clips Maps News Shop Email more
Web Search
Web Search
Pictures
Clips
Maps
News
Shop
Email
What does the word “quality” mean to you?
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Quality ?
“The degree to which a system, component, or
process meets
(1) specified requirements, and
(2) customer or users needs or expectations”
– IEEE
-ISO 9000:2000
6. Achieving Quality
• Companies should direct efforts towards:
– Innovation of products.
– Innovation of processes.
– Improvement of existing products.
– Improvement of existing processes.
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PQM - PPT
W. Edwards Deming & his philosophies
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9. About : W. Edwards Deming
• Born in Sioux City, Iowa on
14th Oct 1900.
• Father of Japanese post–war
revival.
• Assisted US in World War II.
• American statistician,
professor, author, lecturer
and consultant.
10. His Philosophies
• Established the system of profound
knowledge.
• Suggested quality concept about
designing products.
• Enumerated a 14-point management
philosophy.
• Promoted importance of leadership.
• 85% of production faults responsibility
of management, not workers.
11. Deming’s 14 principles
•
•
•
•
•
•
•
Create constancy of purpose for improving
products and service
Adopt the new philosophy.
Cease dependence on inspection to achieve
quality.
End the practice of awarding business on
price alone; instead, minimize total cost by
working with a single supplier.
improve constantly and forever every process
for
planning, production and service.
Institute training on job
Adopt and institute leadership.
12. • Drive out fear.
• Break down barriers between staff areas.
• Eliminate slogans, exhortations and targets for the
workforce.
• Eliminate numerical quotas for the workforce and
numerical goals for management.
• Remove barriers that rob people of pride of
workmanship, and eliminate the annual rating or
merit system
• Institute a vigorous program of education and selfimprovement for everyone.
• Put everybody in the company to work accomplishing
the transformation
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PQM - PPT
Joseph M. Juran & his Quality trilogy.
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14. About : Joseph M. Juran
Born December 24, 1904
Graduated from Minneapolis
South High School (1920)
Bachelor's degree in electrical
engineering from the
University of Minnesota (1924)
Contribution in the field of
management, particularly
quality management
Founder of the consulting firm
of Juran Institute, Inc.
15. His Philosophies
Developed the idea of trilogy
•
•
•
Quality Planning
Quality Improvement
Quality Control
Revolutionized the Japanese philosophy on Quality
management & in no small way worked to help shape
their economy into industrial leader it is today.
First to incorporate the human aspect of quality
management, which is referred to as Total Quality
Management.
In 1951, the first edition of Juran’s quality control
handbook was published
In the field of quality management for 70 years.
Standard & classical reference work for quality managers
16. Juran’s Quality Trilogy
• A useful framework refered to as “A Universal
Thought Process”
• Trilogy shows how an organization can improve
every aspect by better understanding of the
relationship between processes that plan, control
and improve quality as well as business results
• The concept of the Quality Trilogy is managing for
quality.
• Managing for quality consists of three quality
oriented processes
• Quality Planning
• Quality Control
• Quality Improvement
17. Quality Planning
Establish quality goals
Identify who the customers are
Determine the needs of the customers
Develop product features that respond to customer’s needs
Develop processes able to produce the product features
Establish process
Quality Improvement
Prove the need Establish the infrastructure
Establish project teams
Provide the team with resources, training & motivation to :
Diagnose the causes Stimulate
Establish controls to hold the gains remedies
Quality Control
Evaluate actual performance
Compare actual performance with quality goals
Act on difference
18. Companies following Juran’s
theory
•AT&T
•AT&T Wireless
•AtlantAbengoa
•ic Copper
•Becton Dickinson
•Black & Decker
•BP
•Computer Science
Corp.
•ConocoPhillips
•DuPont
•Lipton
•Littelfuse
•Microsoft
•NOKIA Mobile Phones
•Norsk Hydro Agri
•Pemex
•Prosegur
•Unilever - Best Foods
•Samsung Electronics
•Sun Chemical
19. Strength of Juran’s Trilogy
• The methodology allows
the use different quality
tools to cover the steps
of Juran’s Trilogy. It
allows a better
understanding of the
relationships of every
stage of the company
• The methodology is well
structured and allows the
companies that implement
it, an easy understanding
and application
Weakness of Juran’s
Trilogy
To have quality control it is
necessary to have a trained
person with knowledge in
statistical processes or train
a special person to be in
charge of quality
The program is focus in the
company process and not in
labor force
Analyzing the requirements
of the program we found
that the companies who
apply the program have a
complex level of organization