This document discusses quality assurance in obstetrics auditing. It defines quality assurance as verifying that products and services meet customer expectations through a process-driven approach. This involves designing, developing, producing, and delivering services. The document outlines the plan-do-check-act cycle used for quality assurance and describes internal and external quality assurance. It also discusses effective audits, the audit preparation and cycle, record keeping, and the use of information technology in quality assurance.

1. QUALITY ASSURANCE:
Obstetrics Auditing, Records &
Reports, Norms, Policies &
Protocols.
Dr. Jayesh Patidar
www.drjayeshpatidar.blogspot.com

2. DEFINITION
Quality assurance is the process of verifying or
determining whether the products or services meet
or exceed the customers expectations. Quality
assurance is a process driven approach with the
specific steps to help define & attain goals. This
process considers designs, development, production
& services.
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3. PLAN
Establish objectives and
processes required to
deliver the desired
results.
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4. DO
Implement the process developed
by the team.
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5. CHECK
Monitor and evaluate the
implemented process by testing
the results against the pre
determined objectives.
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6. ACT
Apply actions necessary for the
improvement if the results require
any changes.
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7. INTERNAL QUALITY ASSURANCE
This refers to the audit &
assessment done by a team
from within the
organization.
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8. EXTERNAL QUALITY ASSURANCE
It refers to the audit and
assessment done by a team from
outside the organization, with the
purpose of making the evaluation
more objective.
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9. EFFECTIVE AUDIT
1. Improves practice
2. Promotes the efficient use of the resources.
3. Improves the staff morale & motivation.
4. Meets the need for the EMERGENCY MEDICAL
OBSTERTICAL CARE.
5. Increases utilization of the care.
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10. PREPARATORY PHASE
1. Forming the audit team.
2. Selecting a topic for the audit.
3. Define cases or unit of analysis.
4. Set criteria.
5. Identify information resources.
6. Design the data extraction sheet.
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11. AUDIT CYCLE
7. Data collection.
8. Analysis.
9. Recommendation / action plan.
10. Implementation of the action plan.
11. Repeat audit cycle to evaluate action
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17. RECORDS & REPORTS
Record keeping is an integral part of nursing,
midwifery & health visiting practice. It is a tool
of the professional practice & 1 in which help
in the care process.
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18. Content and styles of records
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19. Information technology
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20. MRD
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21. Team work
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