Here is a summary of the key points from the research evaluation:
- Product research provided existing examples to draw inspiration from but was limited to the researcher's existing knowledge.
- Questionnaires gathered useful information but responses could be inaccurate. They were distributed via SurveyMonkey which was efficient but difficult to get enough responses.
- Interviews were more valuable than questionnaires as they provided genuine feedback in a face-to-face format. Responses to the research overall were positive and informed the product development.
The research methods each had strengths and limitations. Product research set the foundation while questionnaires and interviews directly engaged target audiences to gather qualitative feedback. Getting sufficient survey responses remained a challenge.