Perspectives in Communication
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Communication Skills for First Year B.Pharmacy Sem-I, As per PCI Syllabus Perspectives in Communication
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Interview skills; B.pharmacy 1 semester
Interview skills are an essential tool for all students in today's world of employment as there is increasing competition for job vacancies.
This is largely due to the rise in graduation rates, consequently there are far more candidates applying for the same jobs.
Communication skills; B.PHARMACY 1 SEMESTER
Communication is both an art and a science. It often involves acts of speaking and listening, reading and writing, but it also goes beyond these and incorporates the transmission of non-verbal language, sign language, codes transmitted electronically (e.g., Morse code), and physically (touch; hormones; muscles, tendons, nerves), and messages communicated through music, and by other means.
Although you communicate simply by being in the world, developing good verbal and body language skills involves learning and consciously using your skills to improve.
Barriers of communication; B.Pharmacy 1 semester
The process of communication has multiple barriers. The intended communique will often be disturbed and distorted leading to a condition of misunderstanding and failure of communication. The Barriers to effective communication could be of many types like linguistic, psychological, emotional, physical, and cultural etc.
Communication Styles
There are various styles of communication, with assertive communication being the most effective as it clearly expresses thoughts and feelings openly and honestly. The document discusses five main communication styles - assertive, aggressive, passive-aggressive, submissive, and manipulative. It also examines models for categorizing communication styles using two dimensions: expressiveness and assertiveness. These categories include systematic, direct, spirited, and considerate styles. Each style is then defined in terms of its characteristics and approach to expressiveness and assertiveness.
Listening skills; B.pharmacy 1 semester
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood.
There are five key active listening techniques you can use to help you become a more effective listener:
Pay Attention. Give the speaker your undivided attention, and acknowledge the message.
Show That You're Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
Effective Writting communication
This document discusses effective written communication. It notes that writing is a formal method of communication that provides a permanent record. The document outlines the stages of the writing process, including prewriting, drafting, revising, editing, and presenting. It discusses the sub-skills involved in writing, such as mechanics, word selection, organization, and syntax. The document provides tips for written communication, noting when it is most effective depends on the complexity, amount of discussion or explanation required, and level of formality. It emphasizes the importance of clear subject lines, knowing your audience, and properly organizing the message.
Group discussion; B.pharmacy 1 semester
The Group Discussion involves sharing ideas with other participants in the group. Every participant shares his/her thoughts in the group, which makes the diversities in the ideas. Group Discussion is widely used for the recruitment process. It helps panelist to select a few candidates from the group.
Elements and types of communication; B.pharmacy 1 semester
This document discusses elements of communication and face-to-face communication. It outlines seven major elements of the communication process: sender, encoding, communication channel, decoding, receiver, response, and feedback. It describes face-to-face communication as allowing both speaker and listener to see and interpret body language and facial expressions. It then lists advantages like effective communication and instant feedback, and disadvantages such as unsuitability for large audiences. Finally, it discusses tone of voice and body language as important aspects of effective face-to-face communication.
Recommended
Interview skills; B.pharmacy 1 semester
Interview skills are an essential tool for all students in today's world of employment as there is increasing competition for job vacancies.
This is largely due to the rise in graduation rates, consequently there are far more candidates applying for the same jobs.
Communication skills; B.PHARMACY 1 SEMESTER
Communication is both an art and a science. It often involves acts of speaking and listening, reading and writing, but it also goes beyond these and incorporates the transmission of non-verbal language, sign language, codes transmitted electronically (e.g., Morse code), and physically (touch; hormones; muscles, tendons, nerves), and messages communicated through music, and by other means.
Although you communicate simply by being in the world, developing good verbal and body language skills involves learning and consciously using your skills to improve.
Barriers of communication; B.Pharmacy 1 semester
The process of communication has multiple barriers. The intended communique will often be disturbed and distorted leading to a condition of misunderstanding and failure of communication. The Barriers to effective communication could be of many types like linguistic, psychological, emotional, physical, and cultural etc.
Communication Styles
There are various styles of communication, with assertive communication being the most effective as it clearly expresses thoughts and feelings openly and honestly. The document discusses five main communication styles - assertive, aggressive, passive-aggressive, submissive, and manipulative. It also examines models for categorizing communication styles using two dimensions: expressiveness and assertiveness. These categories include systematic, direct, spirited, and considerate styles. Each style is then defined in terms of its characteristics and approach to expressiveness and assertiveness.
Listening skills; B.pharmacy 1 semester
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood.
There are five key active listening techniques you can use to help you become a more effective listener:
Pay Attention. Give the speaker your undivided attention, and acknowledge the message.
Show That You're Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
Effective Writting communication
This document discusses effective written communication. It notes that writing is a formal method of communication that provides a permanent record. The document outlines the stages of the writing process, including prewriting, drafting, revising, editing, and presenting. It discusses the sub-skills involved in writing, such as mechanics, word selection, organization, and syntax. The document provides tips for written communication, noting when it is most effective depends on the complexity, amount of discussion or explanation required, and level of formality. It emphasizes the importance of clear subject lines, knowing your audience, and properly organizing the message.
Group discussion; B.pharmacy 1 semester
The Group Discussion involves sharing ideas with other participants in the group. Every participant shares his/her thoughts in the group, which makes the diversities in the ideas. Group Discussion is widely used for the recruitment process. It helps panelist to select a few candidates from the group.
Elements and types of communication; B.pharmacy 1 semester
This document discusses elements of communication and face-to-face communication. It outlines seven major elements of the communication process: sender, encoding, communication channel, decoding, receiver, response, and feedback. It describes face-to-face communication as allowing both speaker and listener to see and interpret body language and facial expressions. It then lists advantages like effective communication and instant feedback, and disadvantages such as unsuitability for large audiences. Finally, it discusses tone of voice and body language as important aspects of effective face-to-face communication.
UNIT I: 2 Perpectives in communication
The document discusses factors that affect an individual's perspective in communication. It states that individual perceptions are filters through which people see and understand the world. Perspective can be influenced by visual perception, language, past experiences, prejudices, feelings, and environment. Visual perception is the ability to see and interpret visual information. Language shapes perceptions and meanings can differ depending on interpretation. Past experiences, prejudices, feelings, and environment all impact an individual's perspective and how they communicate.
Effective Written Communication
Communication Skills for First Year B.Pharmacy Sem-I,
As per PCI Syllabus
Effective Written Communication:
Giving Presentations
The document provides guidance for creating and delivering effective presentations. It discusses key principles such as knowing the purpose and audience, keeping presentations concise yet engaging, and leaving time for questions. Tips are provided for various aspects of presentations, including content development, use of visual aids, rehearsal, and delivery techniques. The overall message is that presenters should thoroughly understand their topic and audience, practice their presentation, and focus on actively engaging the audience through their delivery.
Verbal communication; B.pharmacy 1 semester
The Verbal Communication is a type of oral communication wherein the message is transmitted through the spoken words. Here the sender gives words to his feelings, thoughts, ideas and opinions and expresses them in the form of speeches, discussions, presentations, and conversations.
Basic listening skills
The document discusses listening skills and their importance in language learning. It defines listening as a receptive skill that allows one to understand spoken English. Several sub-skills of listening are identified, including perception of sounds, stress, and pitch. The purposes of listening include listening for appreciation, information, and understanding general ideas or specific details. Various techniques for developing listening skills are outlined, such as dictation, recordings, comprehension exercises, and responding physically or verbally to instructions. Active listening is distinguished from passive hearing and involves focusing fully on the speaker without distractions.
Communication styles matrix
Introduction, The Communication Styles Matrix with example for each -Direct Communication Style, Spirited Communication Style, Systematic Communication Style, Considerate Communication Style
UNIT II Commuication style
This document discusses communication styles and how understanding different styles can improve interactions. It describes the four main styles: direct, spirited, systematic, and considerate.
The direct style emphasizes getting to the bottom line quickly in a decisive manner. The spirited style is enthusiastic and persuasive. The systematic style focuses on facts and precision. The considerate style listens well and uses supportive language.
Understanding different communication styles can help interpret others' behaviors better and influence success. Teams benefit from having representation across all four styles. Flexing one's own style can also help connect with others.
Modified limit tests for chlorides and sulphates.
This document describes a modified limit test for chlorides and sulphates. For chlorides, the test is based on the reaction between silver nitrate and chloride ions to form a silver chloride precipitate in dilute nitric acid. The turbidity produced is compared to a standard solution. For sulphates, barium chloride reacts with sulphate ions in the presence of acetic acid to form a barium sulphate precipitate. The opalescence produced is compared to a standard solution containing a known amount of sulphate. Detailed procedures are provided for preparing reagents and performing the tests on samples and standards.
Communication Styles Matrix
Communication Styles Matrix is a matrix with 4 quadrants. It is style oriented with 4 axis.
This Matrix helps in guiding an individual in understanding and ascertaining the style of talking, communicating, expressing their independent ideas, views, opinions, vision and philosophy.
The individual can be emotional and expressive and instructive and not emotional and so on so forth.
Now, every individual will have a distinct style to explain, elaborate their opinions and information to different people.
But the Communication Styles Matrix will give you the insight in not only your Main/ Primary Styles but also your Secondary/ Sub - Styles.
Henceforth, you can look at Communication Styles Matrix as a one - stop solution with the due precise analysis.
NCP BP105T Communication Skills
This document provides an overview of communication skills taught in a pharmacy program. It covers the definition and importance of communication, the communication process, barriers to communication, and perspectives in communication. The syllabus outlines 5 units that will be taught, including communication elements, styles, listening skills, written and presentation skills, and group discussions.
SOURCES OF ERROR IN PRESCRIPTION
SOURCES OF ERROR IN PRESCRIPTION
1. Abbreviation
2. Name of the drug
3. Strength of the preparation
4. Dosage form of the drug prescribed
5. Dose
6. Instructions for the patient
7. Incompatibilities
1. ABBREVIATION
Abbreviation presents a problem in understanding parts of
prescription order.
Extreme care should be taken by a pharmacist in interpreting the
abbreviation.
Pharmacist should not guess at the meaning of an ambiguous
abbreviation.
E.g: Dispense Achromycin for “Achro” may cause difficulty when a
intention of the prescriber is to dispense Achrostatin.
2. NAME OF THE DRUG
There are certain drugs whose name look or sound like those of
other drugs.
E.g: Digitoxin Digoxin
Prednisone Prednisolone
3. STRENGTH OF THE PREPARATION
The strength of preparation should be stated by prescriber.
It is essential when various strengths of a product are available in
the market.
E.g: It will be a wrong decision on the part of pharmacist to
dispense paracetamol tablet 500 mg when prescription for
paracetamol tablet is received with no specific strength.
4. DOSAGE FORM OF THE DRUG PRESCRIBED
Many medicines are available in more than one dosage form.
E.g: Liquid, Tablet, Capsule and Suppository.
The pharmaceutical form of the product should be written on the
prescription in order to avoid ambiguity.
5. DOSE
Unusually high or low doses should be discussed with the
prescriber.
Paediatric dosage may present a problem. So pharmacist should
consult paediatric posology to avoid any error.
Sometimes a reasonable dose is administered too frequently.
E.g: A prescription for sustained release formulation to be
administered after every 4 hours should thoroughly check
because such dosage forms are usually administered only two or
three times a day.
6. INSTRUCTIONS FOR THE PATIENT
The instructions for the patient which are given in the
prescription are incomplete or omitted.
The quantity of the drug to be taken, the frequently and timing of
administration and route of administration should clearly give in
the prescription so as to avoid confusion.
7. INCOMPATIBILITIES
It is essential to check that there are no pharmaceutical or
therapeutic incompatibilities in a prescribed preparation and
that different medicines prescribed for the same patient do not
interact with each other to produce any harm to the patient.
Certain antibiotics should not be given with meals since it
significantly decrease the absorption of the drug.
Communication skills and styles.ppt
This document discusses communication skills and effective communication. It covers the communication process, elements of communication, listening skills, and perspectives in communication. The key points are:
1) The communication process involves a source, message, encoding, channel, decoding, receiver, feedback, and context. Barriers can occur at each stage.
2) Elements of communication include tone of voice, body language, and words. Tone of voice and body language account for over 50% of the message.
3) Active listening skills are important for effective communication. This includes paying attention, demonstrating engagement, checking for understanding, not interrupting, and responding appropriately.
Evaluation of semi-solids.
This document discusses the evaluation of semi-solid dosage forms. It defines semi-solids and classifies them into different types including ointments, creams, pastes, poultices, gels, and plasters. It describes the key characteristics and uses of each type. The document also covers important ingredients for semi-solids, including bases, and methods for evaluating different properties of semi-solids like penetration rate, absorption, rheology, biological testing, drug content, viscosity, and spreadability.
Face to face communication
Face-to-face communication is the most primitive yet sophisticated form of communication according to the document. It discusses several important aspects of face-to-face communication including maintaining eye contact, using gestures, respecting personal space, and taking turns when speaking. Eye contact, body language, proximity, and back-and-forth dialogue are important elements of face-to-face interactions that help establish engagement between individuals.
Introduction to Pharmaceutical analysis - I (HRB)
This document discusses pharmaceutical analysis, which involves identifying, quantifying, and purifying substances and mixtures. It describes various analytical techniques like volumetric, electrochemical, spectroscopic, and chromatographic methods. It also discusses primary and secondary standards, methods of expressing concentration such as molarity and molality, sources of errors and how to minimize them, and pharmacopoeias which establish drug standards.
Estimation of MgSO4 &calcium gluconate
This document describes procedures for estimating the purity of magnesium sulfate and calcium gluconate. It first details the preparation of a 0.05 M disodium edetate solution and its standardization. For magnesium sulfate estimation, 0.3 g of the compound is dissolved and titrated against the disodium edetate solution. The volume used is used to calculate purity percentage. For calcium gluconate estimation, an accurately measured volume equivalent to 0.5 g of the compound is titrated against disodium edetate after the addition of magnesium sulfate and ammonia solutions. The volume used is then used to calculate the amount of calcium gluconate present.
Barriers to communication
This document discusses various barriers to effective communication between pharmacists and patients. It identifies 7 main categories of barriers: psychological, physical, cultural, language, gender, interpersonal, and emotional. For each barrier, it provides examples and causes that can obstruct the transmission of information from the pharmacist to the patient. Maintaining empathy while avoiding over-involvement, as well as referring patients to other professionals when needed, are suggested as ways to overcome some of these barriers to ensure patients understand their medication instructions.
Communication style ,English
The document discusses four communication styles - direct, spirited, systematic, and considerate - based on two dimensions: assertiveness and expressiveness. The direct style tells others what to do without showing emotion. The spirited style shares grand ideas and persuasive talk. The systematic style focuses on facts rather than opinions or possibilities. The considerate style is concerned with others' feelings and including them.
3.limit test for sulphate
This document describes the procedure for performing a limit test for sulphate according to the Indian Pharmacopoeia. A barium sulphate reagent is prepared containing barium chloride, potassium sulphate, alcohol and water. Standard sulphate solutions are also prepared. The test involves adding nitric acid and the reagent to samples and standards, observing any turbidity formed, and comparing the sample to the standard. If the sample turbidity is less than the standard, it passes the limit test, and if greater, it fails the test.
Elements of Communication
Communication Skills for First Year B.Pharmacy Sem-I,
As per PCI Syllabus
Elements of Communication
SESSION 2 PERSPECTIVE IN COMMUNICATION.pptx
The document discusses perception and its importance in communication. It states that perception is influenced by various factors and can affect how messages are interpreted. It then provides three key points about perception:
1) Visual perception can lead to miscommunication if distortions are not recognized.
2) Language use and tone can influence how messages are understood, since the same words can have different meanings depending on order and context.
3) Other factors like past experiences, prejudices, feelings, and environment can shape one's perspective and consequently affect communication. Managing perceptions is important for effective communication and understanding.
Chapter Two Final
This document provides an overview of key concepts around perception, the self, and communication. It discusses how perception is influenced by culture and situations. The importance of empathy and self-concept in shaping communication behaviors is explained. It also explores how identities can be managed and perceptions of self can be influenced by others' expectations.
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UNIT I: 2 Perpectives in communication
The document discusses factors that affect an individual's perspective in communication. It states that individual perceptions are filters through which people see and understand the world. Perspective can be influenced by visual perception, language, past experiences, prejudices, feelings, and environment. Visual perception is the ability to see and interpret visual information. Language shapes perceptions and meanings can differ depending on interpretation. Past experiences, prejudices, feelings, and environment all impact an individual's perspective and how they communicate.
Effective Written Communication
Communication Skills for First Year B.Pharmacy Sem-I,
As per PCI Syllabus
Effective Written Communication:
Giving Presentations
The document provides guidance for creating and delivering effective presentations. It discusses key principles such as knowing the purpose and audience, keeping presentations concise yet engaging, and leaving time for questions. Tips are provided for various aspects of presentations, including content development, use of visual aids, rehearsal, and delivery techniques. The overall message is that presenters should thoroughly understand their topic and audience, practice their presentation, and focus on actively engaging the audience through their delivery.
Verbal communication; B.pharmacy 1 semester
The Verbal Communication is a type of oral communication wherein the message is transmitted through the spoken words. Here the sender gives words to his feelings, thoughts, ideas and opinions and expresses them in the form of speeches, discussions, presentations, and conversations.
Basic listening skills
The document discusses listening skills and their importance in language learning. It defines listening as a receptive skill that allows one to understand spoken English. Several sub-skills of listening are identified, including perception of sounds, stress, and pitch. The purposes of listening include listening for appreciation, information, and understanding general ideas or specific details. Various techniques for developing listening skills are outlined, such as dictation, recordings, comprehension exercises, and responding physically or verbally to instructions. Active listening is distinguished from passive hearing and involves focusing fully on the speaker without distractions.
Communication styles matrix
Introduction, The Communication Styles Matrix with example for each -Direct Communication Style, Spirited Communication Style, Systematic Communication Style, Considerate Communication Style
UNIT II Commuication style
This document discusses communication styles and how understanding different styles can improve interactions. It describes the four main styles: direct, spirited, systematic, and considerate.
The direct style emphasizes getting to the bottom line quickly in a decisive manner. The spirited style is enthusiastic and persuasive. The systematic style focuses on facts and precision. The considerate style listens well and uses supportive language.
Understanding different communication styles can help interpret others' behaviors better and influence success. Teams benefit from having representation across all four styles. Flexing one's own style can also help connect with others.
Modified limit tests for chlorides and sulphates.
This document describes a modified limit test for chlorides and sulphates. For chlorides, the test is based on the reaction between silver nitrate and chloride ions to form a silver chloride precipitate in dilute nitric acid. The turbidity produced is compared to a standard solution. For sulphates, barium chloride reacts with sulphate ions in the presence of acetic acid to form a barium sulphate precipitate. The opalescence produced is compared to a standard solution containing a known amount of sulphate. Detailed procedures are provided for preparing reagents and performing the tests on samples and standards.
Communication Styles Matrix
Communication Styles Matrix is a matrix with 4 quadrants. It is style oriented with 4 axis.
This Matrix helps in guiding an individual in understanding and ascertaining the style of talking, communicating, expressing their independent ideas, views, opinions, vision and philosophy.
The individual can be emotional and expressive and instructive and not emotional and so on so forth.
Now, every individual will have a distinct style to explain, elaborate their opinions and information to different people.
But the Communication Styles Matrix will give you the insight in not only your Main/ Primary Styles but also your Secondary/ Sub - Styles.
Henceforth, you can look at Communication Styles Matrix as a one - stop solution with the due precise analysis.
NCP BP105T Communication Skills
This document provides an overview of communication skills taught in a pharmacy program. It covers the definition and importance of communication, the communication process, barriers to communication, and perspectives in communication. The syllabus outlines 5 units that will be taught, including communication elements, styles, listening skills, written and presentation skills, and group discussions.
SOURCES OF ERROR IN PRESCRIPTION
SOURCES OF ERROR IN PRESCRIPTION
1. Abbreviation
2. Name of the drug
3. Strength of the preparation
4. Dosage form of the drug prescribed
5. Dose
6. Instructions for the patient
7. Incompatibilities
1. ABBREVIATION
Abbreviation presents a problem in understanding parts of
prescription order.
Extreme care should be taken by a pharmacist in interpreting the
abbreviation.
Pharmacist should not guess at the meaning of an ambiguous
abbreviation.
E.g: Dispense Achromycin for “Achro” may cause difficulty when a
intention of the prescriber is to dispense Achrostatin.
2. NAME OF THE DRUG
There are certain drugs whose name look or sound like those of
other drugs.
E.g: Digitoxin Digoxin
Prednisone Prednisolone
3. STRENGTH OF THE PREPARATION
The strength of preparation should be stated by prescriber.
It is essential when various strengths of a product are available in
the market.
E.g: It will be a wrong decision on the part of pharmacist to
dispense paracetamol tablet 500 mg when prescription for
paracetamol tablet is received with no specific strength.
4. DOSAGE FORM OF THE DRUG PRESCRIBED
Many medicines are available in more than one dosage form.
E.g: Liquid, Tablet, Capsule and Suppository.
The pharmaceutical form of the product should be written on the
prescription in order to avoid ambiguity.
5. DOSE
Unusually high or low doses should be discussed with the
prescriber.
Paediatric dosage may present a problem. So pharmacist should
consult paediatric posology to avoid any error.
Sometimes a reasonable dose is administered too frequently.
E.g: A prescription for sustained release formulation to be
administered after every 4 hours should thoroughly check
because such dosage forms are usually administered only two or
three times a day.
6. INSTRUCTIONS FOR THE PATIENT
The instructions for the patient which are given in the
prescription are incomplete or omitted.
The quantity of the drug to be taken, the frequently and timing of
administration and route of administration should clearly give in
the prescription so as to avoid confusion.
7. INCOMPATIBILITIES
It is essential to check that there are no pharmaceutical or
therapeutic incompatibilities in a prescribed preparation and
that different medicines prescribed for the same patient do not
interact with each other to produce any harm to the patient.
Certain antibiotics should not be given with meals since it
significantly decrease the absorption of the drug.
Communication skills and styles.ppt
This document discusses communication skills and effective communication. It covers the communication process, elements of communication, listening skills, and perspectives in communication. The key points are:
1) The communication process involves a source, message, encoding, channel, decoding, receiver, feedback, and context. Barriers can occur at each stage.
2) Elements of communication include tone of voice, body language, and words. Tone of voice and body language account for over 50% of the message.
3) Active listening skills are important for effective communication. This includes paying attention, demonstrating engagement, checking for understanding, not interrupting, and responding appropriately.
Evaluation of semi-solids.
This document discusses the evaluation of semi-solid dosage forms. It defines semi-solids and classifies them into different types including ointments, creams, pastes, poultices, gels, and plasters. It describes the key characteristics and uses of each type. The document also covers important ingredients for semi-solids, including bases, and methods for evaluating different properties of semi-solids like penetration rate, absorption, rheology, biological testing, drug content, viscosity, and spreadability.
Face to face communication
Face-to-face communication is the most primitive yet sophisticated form of communication according to the document. It discusses several important aspects of face-to-face communication including maintaining eye contact, using gestures, respecting personal space, and taking turns when speaking. Eye contact, body language, proximity, and back-and-forth dialogue are important elements of face-to-face interactions that help establish engagement between individuals.
Introduction to Pharmaceutical analysis - I (HRB)
This document discusses pharmaceutical analysis, which involves identifying, quantifying, and purifying substances and mixtures. It describes various analytical techniques like volumetric, electrochemical, spectroscopic, and chromatographic methods. It also discusses primary and secondary standards, methods of expressing concentration such as molarity and molality, sources of errors and how to minimize them, and pharmacopoeias which establish drug standards.
Estimation of MgSO4 &calcium gluconate
This document describes procedures for estimating the purity of magnesium sulfate and calcium gluconate. It first details the preparation of a 0.05 M disodium edetate solution and its standardization. For magnesium sulfate estimation, 0.3 g of the compound is dissolved and titrated against the disodium edetate solution. The volume used is used to calculate purity percentage. For calcium gluconate estimation, an accurately measured volume equivalent to 0.5 g of the compound is titrated against disodium edetate after the addition of magnesium sulfate and ammonia solutions. The volume used is then used to calculate the amount of calcium gluconate present.
Barriers to communication
This document discusses various barriers to effective communication between pharmacists and patients. It identifies 7 main categories of barriers: psychological, physical, cultural, language, gender, interpersonal, and emotional. For each barrier, it provides examples and causes that can obstruct the transmission of information from the pharmacist to the patient. Maintaining empathy while avoiding over-involvement, as well as referring patients to other professionals when needed, are suggested as ways to overcome some of these barriers to ensure patients understand their medication instructions.
Communication style ,English
The document discusses four communication styles - direct, spirited, systematic, and considerate - based on two dimensions: assertiveness and expressiveness. The direct style tells others what to do without showing emotion. The spirited style shares grand ideas and persuasive talk. The systematic style focuses on facts rather than opinions or possibilities. The considerate style is concerned with others' feelings and including them.
3.limit test for sulphate
This document describes the procedure for performing a limit test for sulphate according to the Indian Pharmacopoeia. A barium sulphate reagent is prepared containing barium chloride, potassium sulphate, alcohol and water. Standard sulphate solutions are also prepared. The test involves adding nitric acid and the reagent to samples and standards, observing any turbidity formed, and comparing the sample to the standard. If the sample turbidity is less than the standard, it passes the limit test, and if greater, it fails the test.
Elements of Communication
Communication Skills for First Year B.Pharmacy Sem-I,
As per PCI Syllabus
Elements of Communication
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SESSION 2 PERSPECTIVE IN COMMUNICATION.pptx
The document discusses perception and its importance in communication. It states that perception is influenced by various factors and can affect how messages are interpreted. It then provides three key points about perception:
1) Visual perception can lead to miscommunication if distortions are not recognized.
2) Language use and tone can influence how messages are understood, since the same words can have different meanings depending on order and context.
3) Other factors like past experiences, prejudices, feelings, and environment can shape one's perspective and consequently affect communication. Managing perceptions is important for effective communication and understanding.
Chapter Two Final
This document provides an overview of key concepts around perception, the self, and communication. It discusses how perception is influenced by culture and situations. The importance of empathy and self-concept in shaping communication behaviors is explained. It also explores how identities can be managed and perceptions of self can be influenced by others' expectations.
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This document provides information about public speaking and improving communication skills. It discusses how self-concept develops from interactions with significant others like parents and teachers. Improving self-concept involves forgiving mistakes, setting realistic goals, and viewing yourself with balance. The ideal self represents desired qualities, while others' perceptions shape self-perception. Self-fulfilling prophecies can impact behavior and outcomes. Effective communication requires an encoded message, channel, audience, and response between speaker and listeners. Note-taking focuses on main ideas to improve listening comprehension.
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- 1. Perspectives in Communication • Prepared by:- Ms. Mali Sunayana M • Asst.Professor • Subject:- Communication Skills • Sahyadri College of Pharmacy, Methwade, Sangola UNIT-I TOPIC-III
- 2. CONTENTS INTRODUCTION VISUAL PERCEPTION LANGUAGE OTHER FACTOR AFFECTING OUR PRESPECTIVE
- 3. INTRODUCTION We all see the world with our ownthinking which is known as our individual perceptions. Our individual perceptions are in actual the filters through which we see, understand theworld. It is our view through which we handle a situation or a topic. All persons has differentopinion/thinking. Perspectives can be visual, due to different language duet feelings or it depends upon the environment in which w work.
- 4. VISUAL PERCEPTION It is the ability to see and to interpret the visual information. Without accurate visual perception one would have in difficulty in learning to read, follow directions, copy from white board, would have problem in good eye hand co- ordination. It includes 1. Visual discrimination: Ability to notice differences like shape, size, coloretc. 2. Form discrimination: Differences in objects when they are in orientation.
- 5. 3. Foreground-Background differentiation: Focus on a selected target and ignore out non-relevantimages. 4. Visual memory: Ability to remembers letters andwords and recognize them quickly when seenagain.
- 6. LANGUAGE Language notonly help in communication but it shape ourperception. Various emotion or feeling and experience can be influ-enced by the pattern of the language a person speaks. The same words can have different meaning depending how interpret them. For example- A women without her man is nothing. Now read this phrase by addingpunctuation. A woman, without her man is nothing.
- 7. OTHER FACTORS AFFECTING OUR PERSPECTIVE PAST EXPERIENCE PREJUDICE FEELINGS ENVIRONMENT
- 8. 1. Past experiences: Our past experiencegreatlyaffects ourwayof thinking. Itacts as a filter through which weseea particular situation. Our past experiencecan be positiveor negativeand affects ourperception. 2. Prejudices: It is usually unfavorable feelings toward people or a person because of their gender, values, age, religion, occupation, language or any personalcharacteristics. It greatly limit the chances of communication being successful or producing thedesired result. We should treat each person as a separate individual and must respect hisideas.
- 9. 3. Feeling: Feelings is known as a stateof consciousness such as that result from emotions, sentiment ordesires. A perso0n’s current mood affects the way hejudges other. When we feel happy we communicate better but ifwe feel ill, we will not communicateeffectively. 4. Environment: All of us communicate differently in different environment. This skill will help us ineffective communication. Wespeaks toourcolleaguesand friends in a different way. It will make theperson more comfortable and to attain level of formality which is important in a particular situation.
- 10. REFERENCE:- 1. A Text book of Communication Skills by the author Sambhaji K. Budhavale Technical Publications Page No.3.1-3.5 2. A Text Book of Communication Skills by the author Dr. Meenu Pandey Nirali Prakashan Page No. 3.1-3.10 3. https://pgims.hktechnical.com 4. www.google.com 10
- 11. THANK YOU