Facility Management & Smarter Buildings Bartosz Soroczynski, Sales Executive WW Service Mgmt Tiger Team

1. Bartosz Soroczyński
Sales Executive, Worldwide Service Management Tiger Team
Facility Management & Smarter Buildings
© 2011 IBM Corporation

2. Bartosz Soroczyński
 IBM, Sales Executive, Worldwide Service Management Tiger Team
 IBM, Worldwide Facility Management Steering Committee
 Chairman of the International Facility Management Association (Poland)
 Lecturer on FM / Economy at the Warsaw University
 Lecturer on FM / Economy at the Warsaw School of Economics (SGH)
 Involved in hundreds AM/FM/MM/PM/SM projects
in different sectors over the last dozen or so years
 Certified maintenance manager, real estate broker, facility manager,
property manager, strategic business consultant
2 © 2011 IBM Corporation

3. Maximo + Tririga
IBM Maximo TRIRIGA
Datacenter Space & Energy and Real Estate
Operations Service Capital Project
Infrastructure Facilities Environment Portfolio
Management Management Management
Management Management Sustainability Management
• Facilities • Space, power • Strategic RE
• Space • Condition
• Asset mgmt service desk and cooling • Utility tracking portfolio
utilization assessment
• Work mgmt • Service level optimization • Environmental planning
• Capacity • Capital planning
• Inventory mgmt agreements • Allocation opportunity • Budgeting &
planning • Budgeting
• Supply chain • Contracted planning analysis forecasting RE
• Move, add, • Construction
• Contracts services • Move, Add, • Carbon output expense drivers
change estimates
• Key mgmt • Customer Change measurement • Lease &
• Reservations • Project mgmt
billing • Cable mgmt contract admin
3 © 2011 IBM Corporation

4. Multidimensional matrix representing the cash flow of the entire portfolio
(what is the capitalization of the portfolio – discounted cash flows and profit generated)
Facility 001
Facility 002
Facility . . .
Facility . . .
Facility . . .
Facility n
Service 001 (e.g. Cleaning)
Service 002 (e.g. Security)
Service . . .
Service . . .
Service . . . Third dimension - cash flows [long term]
Service n
© 2011 IBM Corporation

5. +400 BIFM areas of interest (FM)
 MANAGEMENT POLICY & ADMINISTRATION
 HEALTH & SAFETY MANAGEMENT & MAINTENANCE
 FIRE PROTECTION MANAGEMENT & MAINTENANCE
 SECURITY MANAGEMENT & MAINTENANCE
 LANDLORD & TENANT / OCCUPIER ASSET MANAGEMENT (PROPERTY)
 SUSTAINABLE PRACTICE MANAGEMENT
 ASSET MANAGEMENT (FURNITURE & EQUIPMENT)
 INFORMATION TECHNOLOGY MANAGEMENT & MAINTENANCE
 COMMUNICATIONS SYSTEMS MANAGEMENT & MAINTENANCE
 FRONT OF HOUSE SERVICES
 UTILITIES & ENERGY SERVICES MANAGEMENT
 ELECTRICAL SERVICES MAINTENANCE
 MECHANICAL SERVICES MAINTENANCE
 LIFTS, ESCALATORS & HOISTS MAINTENANCE
 BUILDING FABRIC & SITE MAINTENANCE
 PROJECTS, MAINTENENANCE, MOVES & SMALL WORKS MANAGEMENT
 SECURITY SERVICES
 CLEANING SERVICES (EXTERNAL)
 CLEANING SERVICES (INTERNAL)
 CLEANING SERVICES (WINDOWS)
 REPROGRAPHICS, PRINTING & STATIONERY SERVICES
 CATERING SERVICES
 VENDING SERVICES
 TRANSPORT SERVICES
 HORTICULTURAL SERVICES
5 © 2011 IBM Corporation

6. Methodology
FM
FM
Identifying key
Identifying key Services
Services
services (ext/int)
services (ext/int) catalog
catalog
Preparation
Preparation SLA contracts
SLA contracts
of contracts
of contracts
Tracking and
Tracking and KPIs, Reports,
KPIs, Reports,
monitoring
monitoring Analytics
Analytics
effectiveness
effectiveness
Automation
Automation
Proactive
Proactive Escalations
Escalations
management
management Collaboration
Collaboration
6 © 2011 IBM Corporation

7. Supporting Strategic Initiatives
 Business Model Change
 Restructuring
 Consolidation
 Outsourcing
 Insourcing
 Energy Management
 Purchasing Groups
 Monitoring = Management
7 © 2011 IBM Corporation

8. TRIRIGA extends IBM Maximo success in IBM Smarter Planet initiatives
with key functionality for Intelligent Buildings solutions
TRIRIGA >
Maximo >
TRIRIGA >
Maximo >
TRIRIGA
Maximo >
Maximo >
TRIRIGA >
TRIRIGA >
TRIRIGA
Maximo >
8 © 2011 IBM Corporation

9. The Green Sigma™ Coalition
10 Companies (so far) working together to co-create a Smarter Planet, Smarter Cites, Smarter
Buildings
– Accelerating the move toward sustainable enterprises
– Collaborating on showcase projects to drive quick ROI & continuous improvement
– Enabling public & private enterprises to reduce energy, water, waste and GHG
Emissions… across the value chain. Saving money, time and resources.
9 © 2011 IBM Corporation

10. IBM Intelligent Building Management (eGA 9th of June, 2011, NY)
Lower energy Improved operating Greater occupant safety & Higher Improved revenue
Lower energy Improved operating Greater occupant safety & Higher Improved revenue
costs efficiency satisfaction utilization performance
costs efficiency satisfaction utilization performance
Solution Sets
Energy Management Facility Operations Space Management
• Energy Consumption & • Asset & Work Mgmt
Optimization • Occupancy
Management
• Portfolio Management
• Carbon Management
• Utilization Planning
• Maintenance
• GHG Emissions • Space Optimization
Tracking • Condition Monitoring
Core Capabilities
Analytics Reporting and Event Optimization
Dashboards Management
Aggregation and Equipment and Systems IT Security
Warehousing Monitoring
10 © 2011 IBM Corporation

11. What’s in IBM’s Smarter Building solution
Products
 IBM Maximo EAM
 IBM Tivoli Monitoring for Energy Management
 IBM Mashup Center
 IBM Netcool OMNIbus & Impact
 IBM Tivoli Access Manager
 iLog JRules Combined as a Single
Maximo Product
+
OOTB Content
 Dashboards for Energy & Facilities Management
 BMS Connectors
 Energy Optimization rules
+
 Delivered as a SW Virtual Appliance
Unique instance of each product
11 © 2011 IBM Corporation

12. Out of the box content improves Time to Value
Dashboards Analytics Adapters
Executive Page Platform + Content Adapters/Agents
Executive Scoreboard iLog JRules JCI Metasys
Energy Costs Trend
Energy Consumption Trend 18 Analytics included with the Siemens Apogee
Space Utilization Trend solution for highest energy-
OPC (generic) adapter
CO2 Emissions Trend consuming equipment
Schneider Continuum*
Energy Page Examples
(immediately after GA)
Scoreboard AHU-cooling – low building
Usage Chart Tridium**
zone temperature
Usage List (planned for out of cycle in 2H
Usage (Chart/List) Filter AHU operating in override 2011)
Alerts Page AHU operating outside of
Scoreboard normal operating hours
Custom agents
Chart AHU cooling or heating value
List 3-5 months development
open when outside air
(Chart/List) Filter temperature is greater than or
Work Orders Page less than threshold
Scoreboard and more……..
Chart
List
(Chart/List) Filter
12 © 2011 IBM Corporation

13. A practical approach to energy management across domains
Infrastructure
Domain:
INFORMATION
TECHNOLOGY
ENERGY MANAGEMENT
FACILITIES &
PROPERTY
DISCOVER MANAGE OPTIMIZE REPORT
ASSETS Measure, collect, and Monitor, trend, Optimize assets Track and verify
benchmark energy and manage and infrastructure energy efficiency
information to identify energy to control for energy for compliance and
opportunities costs and risks efficiency stakeholders
Typical Implementation Time 0 - 3 months 3 - 6 months 6 - 9 months On-going
13 © 2011 IBM Corporation

14. © 2011 IBM Corporation

15. Recommended Solution Map
maximo
Work and Asset Management Finance & Accounting
Preventive
Asset Investment
Maintenance & Warranty Tracking Capital Planning General Ledger
Planning
Inspections
Unscheduled & Labor Cash
Work Scheduling Budgeting
Repair Management Management
Payroll Accounts Payable
Decision Support Spare Parts
Asset &
Key Performance Inventory
Component
Indicators Management
Analysis Purchasing
Management Inventory Contract
Warehousing Procurement
Reports Analysis Management
15 © 2011 IBM Corporation

16. Service Provider Business Model
Weekly / Monthly
Space Usage
by User/Customer/Department
Buy From (Pay)
Assign / Schedule
Service Provider Assign
Internal Resources External Resources
Customer Agreement
Customer
Department Customer
Department
Uses Uses
Asset Asset
Asset Asset
Asset Asset
16 Space Space © 2011 IBM Corporation

17. IFMA
Maximo
BIFM
BIM
BOMA Process and
LEED Asset data
Example: EVS 807:2010
Autodesk Revit
Building Model
Non-Visual
Linked Keys
NavisWorks
ActiveX
Visual Visual (AutoDesk)
Model
Web server
17 © 2011 IBM Corporation

18. COLLABORATION AUTOMATION
PROCESS
MANAGER
Approved Montly Drawings
Charge Backs Work Orders
PROCESS
BUYER
OWNER
PROCESS
EXECUTION
Bills
© 2011 IBM Corporation

19. Heritage Value of Enterprise Asset Management
Reduce downtime Maximize output Improve planning
& scheduling
Manage
Highest
risk
reliability
Retain
Knowledge
Compliance Maximizing Limited
Framework Return on Resources
Assets
Visibility
Reduce
Lowest labor costs
cost
Comply with
Regulations
Reduce Inventory
19 © 2011 IBM Corporation

20. Extended End2End Business Value
 Energy Cost Reduction,
 Automation (alerts/events from the BMS are automatically converted into Work Requests with different priorities etc.,
time savings, response time, user satisfaction),
 Optimize Preventive Maintenance (e.g. analyze the utilization of lifts in different sections of the building,
then change the scope and intervals of maintenance),
 Event correlation (time savings on root cause identification, faster fix times, better MTTF, better MTBF, deeper FMEA, etc.),
 Security (Automated Work Requests for any security breaches discovered by the sensors in different sections
of the building),
 Holistic view on energy demand (When, why, how much --> the better we forecast the demand the better prices we can get
from the energy supplier),
 SLA enforcement:
– measure the up-time of priority assets covered with availability SLAs, etc.,
– correlate planned activities e.g. cleaning/security done by outsourcing companies with the actual work completed on
assets or in the different locations,
 Risk management (sensor reading from top priority assets and trend analysis allows the users to forecast emergency
situations),
 End user satisfaction (how happy the users are because of the quality of the air in the office, humidity, temperature, etc.),
 User behavior improvements ("remember to switch off the lights the next time", etc.),
 Call center utilization (less incidents reported),
 Collaboration (BMS using IIBM as a gateway for e-mail, SMS, BlackBerry, iPhone etc.),
 Operations cost reduction (all the O&M expenses).
20 © 2011 IBM Corporation

21. Contact details
Bartosz Soroczyński IBM Polska Sp. z o.o.
Sales Executive ul. 1 Sierpnia 8, skr. poczt. 12
Worldwide Service Management 02-134 Warszawa, Poland
Tiger Team
Mobile: +48 693 93 52 39
bartosz.soroczynski@pl.ibm.com
www.ibm.com/pl
21 © 2011 IBM Corporation

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