Asset Management REO Solutions Bank & Receiver Property Solutions

1. Client Logo
Sample CBC Asset/Property Management Presentation
INTEGRATED REO ASSET MANAGEMENT PLATFORM
Eastern European Office Irish Office New York Office
CONTACT: CONTACT: CONTACT:
VALENTINE ILIE GARY NEILSON THOMAS O SULLIVAN
ROMANIA@COLDWELLBANKER.IE GARY@COLDWELLBANKER.IE NEWYORK@COLDWELLBANKER.IE
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

2. Client Logo
Sample CBC Asset/Property Management Presentation
MARKET COVERAGE BY REALOGY - COLDWELL BANKER COMMERCIAL
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

3. Client Logo
Sample CBC Asset/Property Management Presentation
Integrated CBC Service Delivery
REO Management & Marketing
Turn-Key Solution
• Portfolio Management • Asset Repositioning • Construction Services • Broker Opinions of Value
• Web-Based Reporting • Conditional Inspections • Project & Construction • Property Tax Consulting &
Management Administration
• Property Management • Operational Reviews
• Market Research • Leasing
• Facility Management • Vendor Contract
Consolidation • Closing Management • Document Management
• Accounting and
Services • Lease Administration
Operational Reporting
• Due Diligence
• Capital Budget Planning
• Title Curative
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

4. Client Logo
Sample CBC Asset/Property Management Presentation
Organisational Chart
Single Point of
Contact
Jonathan Property
Service Delivery Chubb Management
Brokerage Project Inspection & Construction Due Diligence &
Management Security Service Services Title
CBC develops Web Based Reporting
innovative, custom-
tailored solutions that Bank / Receiver
are in the best interest
of our customers
Developed to manage
your asset through out
the life cycle of your real
estate objectives
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

5. Client Logo
Sample CBC Asset/Property Management Presentation
1. Transition Plan
Distressed Asset Cycle & Management Plan
2. Staffing and Performance Evaluation Plan
3. Inspection and Maintenance Plan
Workout Troubled
Phase Asset
Acquisition PM Disposal 4. Repair and Preventive Maintenance Plan
5. Service Call Log-in System
REOSS 6. Subcontracting Plan
7. Relations and Communications Plan
The basis of the operating strategies for a CBC
•
managed property is based upon a fifteen (15) point 8. Customer Oversight of Facility Support Services
General Management Plan.
9. Risk Management/Safety Plan
• The General Management Plan has been developed 10. Emergency Plan
over 30 years of experiences of asset management.
11. Environmental Compliance Plan
• We employ a customised approach that addresses 12. Budgeting Control, Financial Review and Operational Reporting Plan
each client’s unique needs.
13. Disaster Recovery Plan
• We recommend measures to improve asset 14. Record Keeping and Administration
performance, develop an asset strategy & evaluate
other opportunities in specific markets. 15. Quality Control and Compliance Review Programs
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

6. Client Logo
Sample CBC Asset/Property Management Presentation
Process
Flow
Chart
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

7. Client Logo
Sample CBC Asset/Property Management Presentation
REPORTING & QUALITY ASSURANCE TECHNOLOGY
Reporting & Key Performance Indicators
DISPOSAL SERVICES Reporting Format Standardisation Quality Assurance
Determined KPI’s Metric Integration
Develop Disposition Implement Disposition Transaction Negotiation Customer Satisfaction
Strategy Strategy & Closeout Pre Service Application
- Report Cards
Define Overall Develop
Perspective Metrics Bundle Book
Define Disposition Negotiate Disposition
Objectives
Objectives Marketing / Exit Plan Terms Critical to Quality Quantitative &
Web–Based Reporting
Qualitative
Real Estate Implement Oversee Transaction
Assessment Analysis Marketing / Exit Plan Assessments
Execution
Technology
Assess Market
Factors
Analyze
Offers & Proposals
Abstract
(If necessary)
Web Based Reporting
24/7 Property/Project Status
Finalize Disposition Recommendations Resolve Outstanding
Strategy Issues Document Management
& Imaging
KEY PERFORMANCE INDICATORS Portfolio Consulting
How do we measure success? Acquisition Services
Define Overall
Certain components are consistent such as: Objectives
Disposition Services
• Financial-Savings across multiple Data
categories Property & Facilities Compilation
Management Reports and
• Process-Total cycle time, uniformity, Vs
Lease Administration Monthly
and schedule maintenance Key
Review
• Budget and Payment Accuracy- Project Management
Performance
Performance against budget, variance Indicators
Title Curative and Closing
elimination Services
• Customer Satisfaction - Qualitative Relocation Services
performance report card
• Productivity-Process output per unit or Appraisal Services
FTE
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.

8. Client Logo
Sample CBC Asset/Property Management Presentation
Benefits & Capabilities
• Decreased Exposure to Property Ownership Carrying Costs and Liabilities
• Managed Service from Green Field, Completed or Partially Completed through to Disposal
• Local Property Trend Knowledge and Experience with International Support
• Standardisation of Tracking and Reporting Methods to Facilitate Internal Communication
• Key Performance Metric Analysis to Ensure Maximum Portfolio Management Efficiencies
On-Going COLDWELL BANKER COMMERCIAL
PROPERTY CONSULTANTS
• Customized Financial Reporting Package with Unrivaled Flexibility 32 LOWER LEESON STREET
On-Going DUBLIN 2
IRELAND
PH: 00 353 1 4554758
“Our Guiding Philosophy – We Manage On-Going
Your Property As If It Were Our Own.” 4/25/09 On-Going
INFO@COLDWELLBANKER.IE
WWW.COLDWELLBANKERCOMMERCIAL.IE
© 2008 Coldwell Banker Real Estate Corporation. All Rights Reserved.