1. PATRICIA GILBERT
104 Howell Street, Bath NY 14810 | sourceress@netzero.com |607-331-
5827
OBJECTIVE I wish to work in customer service
SKILLS &
ABILITIES
Frontline, scheduling, hiring, monthly reviews, inventory, audits,
housekeeping, backroom, recovery, markdowns, administrative,
management, training, human resource management, shrink.
EXPERIENCE DEBT COLLECTOR- GENERAL REVENUE CORPORATION
01/11/2016 TO PRESENT
Responsibilities - Contactdebtorsandimplementrepayment schedulesand
terms,Assistthe companytotake legal actionagainstdebtorsbyproviding
necessaryinformation, maintainsecurityandconfidentialityof companyand
customerinformation, follow legalrequirementsduringdebtcollectionsto
avoidlegal issues,Attendeducationalprogramsforprofessional growthand
skill development
STORE MANAGER- JOS A BANK CLOTHIER
2005 TO 01/09/2016
Scheduling and assigning employees; following up on work results.
Recruiting, selecting, orienting, and training employees. Coaching,
counseling, and disciplining employees; planning, monitoring, and
appraising job results.
BACKROOM SUPERVISOR- HOMEDEPOT
2004 TO 2005
Responsibilities –Off loadtrucks,setassignmentsforbackroomassociates,
place pallets,drive orderpicker,reachtruck.Electricpalletjacket, forklift,
followstricttimelineasall workhad to be done by06:30am.
TELLER- VAC FEDERAL CREDIT UNION
2003 TO 2004
Responsibilities- handling customer transactions at bank, including taking
deposits, disbursing cash, opening accounts, and investigating fees.
I was asked to work here only long enough to cover vacations as a favor.

2. PAGE 2
OPERATIONS MANAGER- TJX CORPORATION
1997 TO 2003
Responsibilities- Frontline, scheduling, hiring, monthly reviews, inventory,
audits, housekeeping, backroom, recovery, markdowns, administrative,
management, training, human resource management, shrink.
CORRECTIONS OFFICER- STEUBEN COUNTY SHERIFF
DEPARTMENT
1995 TO 1997
Supervise inmates in housing units and those segregated for administrative
or punitive measures; instruct inmates in housekeeping and sanitation;
supervise the issuance of clothing and other personal effects to inmates.
Make periodic patrols of quarters and work areas and initiate counts of
inmates at regular and irregular intervals; maintain control and discipline
including use of physical restraint and restraining devices; prevent the
introduction of contraband into the institution.
Instruct inmates and maintain control in areas such as the inmate food
service area, auditorium, etc. Observe for signs of disorder or tension and
report such observations to a higher authority; counsel with inmates
regarding institutional, domestic or emotional adjustment problems.
SPECIAL MERCHANDISING LEAD- JAMESWAY CORPORATION
1990 TO 1995
Responsibilities- Mange flow of merchandise from backroom to sales
floor in a timely manner, set special merchandise in main traffic aisles, set
plan o grams, pack pallets, off load trucks, bale cardboard, recovery of
sales floor.
EDUCATION CORNING PAINTED POST, CORNING, NY
HIGHSCHOOL DIPLOMA 1982
I did very well in math and history

3. PAGE 3
CORNING COMMUNITY COLLEGE, CORNING, NY
2 YEARS BUSINESS ADMINISTRATION 1995 TO 1997
COMMUNICATION Prepared weekly meetings with all employees, prepared yearly
presentations to peers on how to grow business, traveled to multiple
locations to demonstrate proper security procedures.
LEADERSHIP Alliance of the Guardian Angels- Curtis Sliwa is the founder of this
organization- I started a chapter in 2010 in Bath, NY- Elmira, NY and
Binghamton, NY- Was the chapter leader in Bath, NY until 2013
Mission is to patrol the streets of your neighborhood and detouring bad
element from those areas. Patrols are done in numbers with no weapons
but each of the members are trained in proper tack down and martial arts
moves.
REFERENCES MARK WAYNE, STORE MANAGER
JOS A BANK
607-739-9801
DAVE DUBOIS, SHOP OWNER
DAVE’S COLONIAL MOTORS
607-346-1649
DAVE ROUSSE, RETIRED CHIEF OF POLICE
BATH POLICE DEPARTMENT
607-769-7175