This document contains a resume for Paul Geddes summarizing his work experience and education. It details his experience managing kitchen and retail operations across several roles over 20 years, including as a Head Kitchen Supervisor and Sales Manager, National Retail Operations and Development Manager, Store Manager for multiple Villa & Hut locations, and Store Manager for Roger David Menswear. It also lists his education and training qualifications and provides two references.

1. 1 Paul Geddes 15 Fingleton Crescent, Sunbury, Vic 3429
Paul Geddes
Address: 15 Fingleton Crescent, Sunbury, VIC, 3429
Mobile:0407 581 536
Email: paulgeddes@hotmail.com
Date of Birth: 20 September 1977
Work Experience
2013 – June 2016
Head KitchenSupervisor/ SalesManager
Emelia’s– Kyneton
Responsibilities:
 Staff management of a team of 12 staff.
 Team development and training of store sales/merchandising and promotions
 Food preparation
 Effective stock control and rotation
 Ordering & ensuring sanitisation and cleaning standards are followed.
 Daily task co-ordination
2005 - 2012
National Retail Operationsand DevelopmentManager
Villa& Hut (Homewaresand Café) QLD, NSW & ACT
As part of the private equitysale of Villa&Hut, the newlyformedV&H group acquired the Bay Swiss
storesnationally in 2010. l was promoted to National Retail Operations and Development Manager
and in charge of the conversion of 12 Bay Swiss stores to Villa & Hut.
 People management of a team of 120 across retail and hospitality channels
 Team development including performance reviews, training and coaching
 Recruitment and human resource management
 Strategic business planning including KPIs, and sales incentives
 Workforce planning including labour budgeting and business case studies.
 Workplace Health and Safety Management including Monthly audits and meeting
 Customer interaction including complaint resolution and retention
 Coordinated multiple new store fitouts
 Inventory re-branding, re-pricing and control of new and existing stock
 Procedure andpolicyimplementation,budget forecasting / planning for all retail stores and
cafes. ($20M+PA)
 Daily communication with managers via store visits, phone and email.
 Provide detailed reports & feedback to head office on a daily and weekly basis.
 In control of KPI’s, Sales/ Wages budgets (12%-15%).
 Organising and approving store rosters for both retail and cafes.

2. 2 Paul Geddes 15 Fingleton Crescent, Sunbury, Vic 3429
Store Manager (Multiple Locations)
Villa& Hut – Melbourne Stores
 People management of up to 15 staff per location.
 Staff development including performance reviews, training and coaching
 Strategic business planning including KPIs, and sales incentives
 Managed all retail store operationsincluding staff; stock control; budget and cash handling;
& in-store promotions to meet profitability targets.
 Ensuredcafésadheredto policies and procedures and met customer service requirements.
1997 – 2005
Store Manager
Roger David Menswear- Melbourne
 Managed all retail store operations including sales/ staff training and development
 Stock control, budget planning and cash handling.
 Setup in-store promotionstomeetprofitabilitytargets.
 Merchandisingandinvolvement innew store setups.
 People managementandinstore culture building
 DevelopmentandimplementationonKPIandsalesincentives
 Developmentof afull integratedinventorystockmanagementandreplenishmentsystem
 Customerandstaff interactionincludingcomplaintresolutionandsales
Education and Training
 Provide Responsible GamblingServices
Get Smart @ QTEC, Bendigo
 AttendGamingMachines
Get Smart @ QTEC, Bendigo
 Responsible Service of AlcoholProgram
Get Smart @ QTEC Bendigo
 Prepare & Serve EspressoCoffee
Get Smart @ QTEC, Bendigo
 FoodSafetySupervisor
Get Smart @ QTEC, Bendigo
 Basic FoodSafetyPractices
KynetonCommunityandLearningCentre
 Certificate II&III,Retail
RogerDavidMenswear,Melbourne,2003
 VCE Year 12 complete
HillcrestSecondaryCollege
References
Name: Jodie Milenkovic Name: AndreaRocca
Title:SeniorTeamLeader Title:Staff TrainingCo-ordinator
Company:Emelias Company:Villa&Hut
Telephone:0433698212 Telephone:0416510827