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R U S T O N G . T H O M P S O N , J R .
PROFESSIONAL EXPERIENCE
DIRECTOR OF ORGANIZATIONAL DEVELOPMENT
Strong Industries Inc. – Northumberland, PA
2015 – PRESENT
Corporate Level Troubleshooter – Collaborated with Sales, Manufacturing, Shipping, Quality
Assurance, and Accounting to improve processes,analyze systems,and strengthen internal controls
through talent acquisition and goal alignment
Established and developed strategic relationships with payroll outsourcing companies, staffing
agencies, and other business entities that added value to operations as well as those related to
employee satisfaction and retention
Developed programs, activities, and training to foster employee engagement
Oversaw : Human Resources, Training, Safety, Customer Service, Call Center, Vendor Techs
ASSISTANT STORE MANAGER (DIRECTOR)
Weis Markets, Inc. – Sunbury, PA
2013 – 2015
Hired as Center Store Manager – Promoted to AssistantStore Manager and placed in a high volume
store upon completion of training
Supervised HR Coordinator and Store Payroll
Responsible for all facets of store operation, store conditions, and appearance. Insures the proper
use and maintenance ofall physical facilities and store equipment. Manages the stock and controls
how companyassets are utilized.Promotes awareness of loss prevention and security issues as to
protect company assets.
Store 5S Champion – from conversion to sustained program
Travelled throughout district to assist and cover stores during store manager vacations and
management shortages
Used CGO for ordering and maintaining Center Store
Responsible for reporting daily sales, out of stocks, weekly labor, merchandising, scheduling,
maintenance, gas inventory, safety compliance
Served as a corporate training store, test site for new products, displays, programs, and various
company-wide initiatives.
FINANCE
CRC Health Group, Inc. – Watsontown, PA
2009 – 2013 (White Deer Run Centralized Business Office)
Manages and tracks revenue streams for private accounts, commercial insurances, managed
Medicaid, and county payers
Researches and responds to audit inquiries for Sarbanes-Oxley compliance
Researches, tracks, files, and processes system adjustments through Qualifax (cash applications
and client tracking system)
Provides report and analysis assistance through inputs, report generation, and archiving financial
2. data for use in Utilization Reviews, Revenue Stream Analysis, and process improvement.
Admissions/Discharge and census tracking and analysis.
ADJUNCT PROFESSOR
2001 – 2011 Various Colleges & Universities (details upon request)
Created course material and content from prescribed texts
Utilized a facilitation style of instruction and a real-world approach to delivering material
Delivered course materials through lectures, case studies, discussions, videos, and hands
experiential exercises
Courses: Management Principles, Hospitality Management, Marketing for Managers, Human
Resource Management, Management of Organizations, Intro to Business, Business & Society,
Business Communications, Business Law, Critical Thinking, and Ethics
Additional topics include: Planning, Organizing, Leading, Controlling, Organizational Learning,
Organizational Change and Development,Business Environment,Strategic Planning, Organizational
Theory, and Organizational Management
Experienced with traditional and non-traditional student populations
CAGE MANAGER
2006 - 2007 Sun Cruz Casinos - Mayport, FL
Responsible for all Departmental HR functions
Managed a customer service staff that provided services to gaming patrons - Cage Markers, Cash
Advances, Redemption, and Check Cashing
Responsible for all revenue and house funds on the SUN CRUZ VI
Created policies and procedures to ensure the safety and security all money during ship wide
processing – Hard and Soft CountDrops,Bill Validator Drops,F&B Deposits,TicketSales and Retail
Deposits.
Created business relationships with necessary vendors to maintain operations and conduct
marketing promotions
DEPARTMENT MANAGER (Operations)
1996 - 2004 Mohegan Sun Resort - Uncasville, CT
Performed HR functions in training,recruiting,interviewing, licensing,orientation,employee relations,
and board of review
Created and controlled yearly operating and capital expenditures budgets in excess of $2 million.
Created policies, procedures and internal controls necessary for compliance with the Mohegan
Tribe/State of Connecticut Compact, Sarbanes/Oxley and the federal regulations of the NIGC
Managed various projects and operational tasks through delegation to a department of 108 – 4
Managers, 9 Supervisors, 6 Dual Rate Supervisors and 89 line employees
Special Projects included: construction, systems installations, special promotions, sporting events,
concerts, retail stores, merchandise agreements, arena operations, and hotel setup/operations
EDUCATION
Eastern Connecticut State University Willimantic, CT
M.S. Organizational Management
Rider University Lawrenceville, NJ
B.S. Management and Organizational Behavior