1. Ana Guimarães 18002 Richmond Place Dr., #1023
Tampa, FL 33647
813.770.7900
OBJECTIVE: To secure a permanent position within a stable organization with room for advancement. To utilize my management
experience to benefit the organization.
EXPERIENCE:
TACO BELL / COASTAL QSR OCTOBER 2012 TO PRESENT
RESTAURANT GENERAL MANAGER ($1.5 MILLION/YEAR BUSINESS)
RESPONSIBILITIES:  Accountable for the hiring and terminating of employees
 Train employees to reach higher levels of responsibility such as shift manager; assistant
manager
 Manage Profit Before Advertisement; labor; Speed of Service; food cost budgets and goals
 Responsible for accounts payable and receivable
 Order, maintain and update all inventory of foods as well as supplies
 Manage Cost and Sales Growth
 Coordinated product rollouts and training
 Posting all product advertisements
 Responsible for scheduling, training and managing more than 25 people
 Committed to customer service excellence
 Coordinate maintenance of building and landscape
 Purchase of equipment and repair of equipment and property
 Support upper management on surprise inspections, training and coaching at other franchise
restaurants
G & M FINANCIAL MARCH 2010 TO OCTOBER 2012
BILL PAYMENT, TAX PREPARATION AND USPS CONTRACT UNIT
RESPONSIBILITIES: Trained for entry level tax preparer. Responsible for accounts payable and bill payments for
customers, money transfers, processed USPS mail.
Balanced end of day receipts and made bank deposits.
Responsible for full operation of the business while the boss was either on vacation of performing
outside business activities.
TACO BELL / COASTAL QSR JANUARY 2003 TO MAY 2010
GENERAL MANAGER
RESPONSIBILITIES: Hired on as a team member. Promoted to shift manager, followed by assistant manager and then
to General Manager within 18 months.
SKILLS:  Financial Management including cash and credit accountability
 Profit and Loss Management
 Coach and document events/facts with a high‐low‐high approach
 Set goals that raise awareness for the team in order to increase transactions and profits
 Follow corporate “Plan for Success” strategy by looking ahead and being prepared for new hires, products, shift
changes, life changing events for staff, job fairs, etc.
 Fluently speak and write 3 languages; English, Spanish, and Portuguese
 Ability to handle emergencies
 Problem Solver
 Employee Counseling
REFERENCES
AND
EDUCATION:
Furnished upon request