1. STEVIE M. SPICER
107B Harrison St. Ellisville, Ms 39437, 601-422-7222, steviehudson20@gmail.com
Professional Summary
Customer Service professional seeking long term employment. Skilled
in training staff and building rapport with clients. Self motivated with
exceptional communication skills and computer capabilities.
Skills
● Efficient and reliable
● Business correspondence
● Document scanning
● Meticulous attention to detail
● Organizational skills
● Patient referrals
● Insurance and collections procedures
● Understands insurance benefits
● Office support (phones, faxing, filing)
Work history
Manager
Donco- Ellisville, Ms 06/2014-04/2015
● Promoted and resolved customer complaints, in a timely
or professional manner
● Implemented and enforced established daily operating
procedures to insure store is clean, adequately stocked
and well kept
● Ensured all merchandise was stocked and displays were
attractive and priced correctly
● Supervised all employees according to company policy
● Implemented and enforced all merchandising and vendor
policies and procedures
Medical Receptionist

2. Hattiesburg family HealTH- HATTIESBURG, Ms 11/2012-09/2013
● check-in/ check-out patients
● Appointment scheduling
● verifying insurance
● Rx refills reporting
● medical records updating
● Referral
● CPT coding
● Miscellaneous other duties
Customer Service REpresentative
hattiesburg American- Hattiesburg, MS 7/2012-11/2012
● classified Ads, Wedding Announcements as well as
OBituaries sales.
● Answered an average of 50 calls per day addressing
customer inquiries, solving problems and answering
product questions
● Met and greeted customers as well as encouraged
feedback to implement positive changes within the
company
Manager
Backwater Market & Grill- New AugustA, MS 3/2012-7/2012
● Carefully interviewed, selected, trained and supervised
Staff
● correctly calculated inventory and ordered supplies
appropriately
● Organized special events, recruited entertainment as well
met with vendors weekly.
● Maintained a clean and healthy environment for staff
and patrons.
Medical Receptionist
Hattiesburg Family Health- Hattiesburg, MS 3/2007-11/2008
● check-in/ check-out patients
● Responded appropriately to the physical and emotional
needs of patients
● obtained information about patients medical history, drug
history, complaints and allergies