1. MOE NASR
34242 Dorof Court ▪ Wildomar, CA 92595 ▪ 951-333-0097 ▪ moenasr@peoplepc.com
PROFILE
Twenty five years of Business Development & Restaurant Management experience. Hands on
leadership style - true believer in being a team player and coaching personnel to their full
potential. Direct strategic planning focused on deploying extensive marketing, sales and
management of strong customer service relations with clients. Hospitality experience across
QSR, casual, and fine dining. Able to relocate.
PROFESSIONAL EXPERINCE
PJ CLEVELAND WEST, LLC. (dba PapaJohn’s), Los Angeles, CA 11/1993 - 8/2014
District Manager (2006 - 2014)
Led day to day operations of 12 district chain store facilities. Coordinated operational activities
including sales, extensive local store marketing, recruiting and monitoring of staff scheduling,
and staff management training program. Interacted and assisted customers to assure the quality
of food and service was at high levels of satisfaction. Monitored and controlled inventory,
prepared sales and financial reports and maintained close communications with corporate
management, regularly attending management meetings and making P&L presentations.
 Transferred to manage 7 stores in the Inland Empire and 5 in San Diego County, leading a
team of 7 General Managers with 300 employees. Consistently achieved food and labor goals
monthly to achieve annual revenue goals, comping 11% over previous year.
 Shared best practices across all 7 locations, working collaboratively with the 7 General
Managers to create cost effective marketing programs and operational improvements to
increase sales and reduces expenses. Management oversight for Menifee which was the
highest volume store in the territory and 5th
largest in the nation.
 Managed annual budget and prepared monthly/annual forecasts to ensure financial goals
were met. Sales increased on average by 5% year over year across all stores in the market.
 Led new business development opportunities including partnering with school districts in
Lake Elsinore, Murrieta, and Perris. As sole pizza provider for the school lunch program,
increased revenues by thousands of dollars per week per store.
 Recipient of the Small Franchisee of the Year 2012 for exceptional performance across sales,
customer service, and audits.
 Built out multiple locations and oversaw all phases from initial planning through
construction, hiring staff and managers, and every detail in between. Hired the management
team and had zero turnover during tenure.
 Led strategic planning and execution for infrastructure, operational processes, franchise
policies and procedures, training, and developed and hired managers. Managed operations
including HR, management training, budgeting, site selection, construction/tenant
improvements, supply chain and vendor management.
 Consistently achieved top customer service rankings in Mystery Shops.
 Investigated and resolved food and beverage quality and service complaints, ensuring
customer satisfaction and repeat business.
 Utilized corporate marketing and enhanced local marketing through signs, fliers, coupons on
boxes and other cost effective programs.

2. District Manager - Los Angeles, CA (1993 - 2006)
 Built out a market from 6 to 17 stores in a greater Los Angeles territory from 1993 to 2006.
Developed a school lunch program with numerous school districts (Santa Monica Unified,
Redondo Beach, Torrance Unified) which led to $1,000 per day incremental income.
General Manager - Fort Worth, TX (1993 - 1996)
 Managed day to day operations for 1 store and oversaw the training of 3 General Managers
who transferred to new stores. General Manager of the Year Award for exceptional
operational performance, 1995.
D’OLIVA ITALIAN CAFE, Arlington, TX 8/1989 - 10/1993
General Manager / Partner
 Managed operations for an upscale Italian restaurant with lunch and dinner service for up to
110 guests. Oversaw delivery service as well as private parties and catering events.
 Achieved profit goals within the first month.
 Created concept from site selection and remodeling, menu creation, and hiring employees.
 Served as Project Manager to schedule and oversee the build out process from lease signing
through grand opening.
 Creatively designed menus for lunch buffet and dinner service. Ensured skillful food
preparation and plate presentation. Managed ordering and negotiated competitive pricing
from restaurant supply and food distributors.
 Managed cost effective marketing penetration programs including direct mail (PennySaver),
flyers and strong word of mouth referrals to develop and retain a loyal customer base.
 Accountable for all financial operations including accounts receivable, accounts payable,
monthly reporting, bookkeeping, and payroll.
K BOB’S STEAKHOUSE, Stephenville, TX 6/1986 - 1/1988
General Manager
 Directed operations for an upscale steakhouse providing immaculate service with seating for
over 275 guests. Achieved weekly sales of $45,000 and 5-6% growth year over year.
 Managed the floor during operations from opening to closing shift overseeing kitchen
operations, customer service, ordering, inventory control and payroll.
 Developed and implemented cost controls which directly brought profit to the bottom line by
reducing food and beverage expenditures with vendors.
 Managed all aspects of human resources including hiring, training and scheduling of 40 front
and back of the house employees .
PIZZA HUT, Stephenville, TX 8/1984 - 6/1986
General Manager
 Managed one store with dining and delivery service. Hired, trained, and supervised a team of
22 employees focused on providing exceptional service and quality food and beverages.
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint)
EDUCATION
LANGSTON UNIVERSITY, Langston, OK
Bachelor of Science, Computer Information System