1. KRISTI POSTMA
310 E Gannon Street,
Tulare, CA 93274
(559) 331-4732
kristipostma@gmail.com
PROFILE DISTRICT AND MULTI-UNIT MANAGEMENT
I bring expertise in the management of daily operations including mentoring, team building and
motivating store management and recruiting, P&L’s, KPI’s, financial reporting, budgeting, managing
profitability, regulatory compliance, strategic planning, and implementation at all levels within the
organization. Currently seeking a position where business acumen, integrity, and character will be
utilized with an emphasis on future professional growth.
Achievements
 Consistently ranked among Top Performing Districts in the Company
 Three Stores in my District ranked among Top 10 overall Profitability in Western Division
each exceeding 17% YOY sales
 Created and implemented Training and Development program for California Region/ now
being implemented throughout company
 Best Employee Retention Rate in Company
 Increased Focus on Financial Education in the Area/ Established Goal Focus Program (long
and short term)
 California had been under-performing market for company, is now in Top 4 growth and
revenue markets for the company Through Financial Education/ Goal Setting/ and Store
Manager Workshops we have built business centered scheduling/ friendly inter-district
competition/ and for 7consequetive quarters all Stores achieved bonus eligibility
 Reduced Debt Portfolio from 19% to 5.8% YOY 2015
 Worked closely with Western Union for Southwest Border Compliance on ensuring strict
compliance with all Government Regulations-Patriot Act/ AML/CTR/ SAR reporting
 Focus Community Involvement/ Strategic Marketing to develop relationships and build
business
 Specialize in turning under-performing stores into thriving, positive, and profitable markets
KEY QUALIFICATIONS
 20 plus Years of experience in combined Project Management, Asset auditing, Compliance, Retail, Financial,
and Manufacturing, and Multi-Unit Management
 Proven track record of success in achieving corporate goals and increasing profitability beyond expectations.
 Leadership through a motivational management style; promotes teamwork.
 MS Word, Excel, Outlook, Internet, WordPerfect, and proprietary software.
Financial Management / P&L
Forecasting / Analysis
Sales / Customer Service

2. Reporting and Regulatory Compliance
Strategic Planning
Recruiting & Personnel Management
Training / Development/ Team Building
Purchasing/ Inventory and Asset Control
PROFESSIONAL EXPERIENCE
TMX FINANCE 4-2016-PRESENT
GENERAL MANAGER/DM DESIGNATE
PLS FINANCIAL 7/2012-4/2016
DISTRICT MANAGER/DIRECTOR OF OPERATIONS TRAINEE
Allied Cash Advance -Central California 7/2011-7/2012
District Manager
Supervise daily operations of 12 branches in California from Hesperia through the Central Valley and
the Central Coast for Retail Financial Company specializing in payday/short-term/ and Auto title loans
Ace Cash Express, Inc. – Northern LA & Central Valley 9/1999 – 2/2011
Senior District Manager
Responsible for all operations of the Central California territory for a retail financial services company
specializing in check cashing, bill paying, Auto Loans and short-term loans. Initially recruited
and hired to develop profitability within declining territory; directed employee retraining and strength-
ening of staff. Maintained lines of communication and resolved outstanding issues. Standardized
policy implementation across the Central Valley, developed procedures and updated the training proce-
dures and created internal structure. Review profit and loss, strategic planning, financial reporting,
compliance with Suspicious Activity Reporting, Anti-Money Laundering, and Currency Transaction
Reporting, combined income statements, budgeting, and forecasting and inventory control. Tasked
with identifying and developing new locations within the San Joaquin Valley. Identified prime locations
for territory expansion, oversaw construction, recruitment, onboarding, team development and successfully
opened several new facilities.
National Cash Advance – Tulare, CA 1998 – 1999
Branch Management / Branch Development
Managed daily business activities of a local branch office for a nationwide payday cash advance provider.
Responsible for client retention, customer service, and supplier relations. Financial management including
collections, reporting, forecasting, cash ordering, and daily deposits, as well as marketing, sales, training,
and employee supervision. Selected to oversee new facilities; established infrastructure, trained and
supervised personnel, handled any facility issues prior to operation.
Martinho’s Mart & Deli 1996 – 1998
Assistant to Owner/Manager Independent Convenience Store & Deli
Tasked with interviewing and training new personnel; scheduling and supervising 9 –11 employees and
coached associates. Assisted customer service, food service and prep, inventory management and ordering,
vendor and customer relations with an emphasis on retention. Researched merchandise and processed
special orders and catering for private parties and events.

3. d.b.a.-l.a. Los Angeles, CA 1987 – 1995
Production Assistant
Multi-unit management of 18-20 independent sewing contractors. Directed up to 15 in house sewing
operators. Worked with in house and outside designers for cost analysis of new garments, purchasing
agent for all fabrics & notions-tasked with price and delivery negotiations, customs documentation for
import & export of both raw goods and finished products. Coordinated production schedules between
conceptualization, sales team, production, and shipping departments. Utilized a compre-
hensive management style which engaged the employees, outside contractors, and vendors in
making contributions to the productivity of the operation; promoted creativity and development of
new ideas.
EDUCATION
California State University at Chico Organizational Communication
Studies
Associate of Arts – Business Manufacturing & Management FIDM, Los Angeles, CA 1988
REFERENCES
Rich Stacy
Senior Western Division VP
Title Max Corp
(623) 229-3214
Sabrina Tawney
Compliance Auditor
Western Union
(480) 322-2066
Charly Haddad
District Manager
Title Max Corp
(916) 532-0008
Kim Montgomery
Area Manager
Bank of America
(206) 473-1607

4. Kristi Postma
310 E Gannon St.
Tulare, CA 93274
(559) 331-4732
Dear Sir or Madam:
Currently I am working with TMX Finance, in Pasadena, CA, in the capacity of General Manager/DM Designate. I am
accountable for all of the daily operations, business development, financial profitability, staffing and Team development,
P&L and KPI, Compliance (SAR/AML/CTR) and Federal regulations (OFAC. Patriot Act, CFSA and DOC) in each
location. The greatest challenge and the most rewarding aspect of my position is building a solid team with strong
leadership core and focused on the company’s Core Purpose and Mission within the district.
Prior to working with TMX, I have been District Manager in the Central Valley & Southern California area for PLS
Financial, Allied Cash Advance(Check N Go) and ACE Cash Express, all are National retail financial Chains. I am
confident my background and experience directly applicable to your business needs.
I have been fortunate in my career to have gained knowledge as well as significant experience in several industries and
settings, financial, wholesale, retail, and agricultural, both soft and hard line products and services. I have been fortunate
to be able to work with many amazing and interesting leaders and managers throughout my career. Inspired by many, I
am grateful my journey has provided opportunity to experience the type of leader I aspire to be, and has clearly illustrated
the differences in leadership and management styles.
My responsibilities have included supervision of many locations throughout Southern- California and the Central Valley.
I performed monthly inventory audits, supply management & purchasing, recruit & coach staff, team-build, review P&L
and develop business plans to improve store profitability and cost efficiency; accuracy and attention to every detail is
imperative in all my activities, many of the products we offered are strictly regulated and government lending and
anti-money laundering compliance is mandatory. I specialize in re-vitalizing struggling markets and turning them into
thriving, profitable opportunity. I take great pride in development of TEAM members; many have been promoted within
the organization.
I attribute the firm foundation in the agriculture industry that has instilled dedicated work ethic, integrity, character, a
sense of giving back, and investing in growth of people. As a child growing up on a dairy in Tulare, I realized that
agriculture is more than a financial means of support. It is a lifestyle that requires commitment and dedication; it
commands passion. It is a community and a living breathing being. It becomes a part of who you are, reinforced
through involvement in 4-H and FFA. I have ensured my own child had those same experiences. While I miss my roots,
I truly enjoy my job, respect the company I work with, and have a personal investment in each of my team member, it isn’t
home. I have a deep passion and ongoing connection to the agriculture community in the Tulare/ Visalia area. My
father dedicated his entire life to the agriculture industry, my brother is an independent local hay hauler, my brother in law
is a 4th
generation local farmer. My sister is an advocate of Ag Education in Tulare. I continue to stay close to my roots
through friends, family, and volunteer work, with vendors at World Ag Expo.
I am confident my skills and experiences fit very well with the requirements of the position for which I am expressing my
interest. I hope this letter and my resume persuade a decision toward opening an opportunity for an interview to discuss
the needs of your team as well as my strengths and experience and how the company could benefit with my addition. I
would like to thank you very much for your time and consideration of my resume and look forward to hearing from you
soon.
Sincerely,
Kristi Postma
kristipostma@gmail.com