This document is a resume for Jeanne Arneson. It summarizes her professional experience including roles as an Executive Assistant at AT&T/DIRECTV from 2007 to present and as an International Sales and Marketing Coordinator at QuantiMatrix Corporation from 2000 to 2007. It also lists her education and certifications.

1. 5214 Calle Mayor
Torrance, CA 90505
Cell:310-200-5438
Fax:310-378-3079
E-mail:JMArneson@aol.com
https://www.linkedin.com/in/jeanne-arneson-a809b18
JEANNE ARNESON
Objective
To obtain a challengingand rewardingposition with a progressiveorganization
that would utilizemy technical administrative,leadership and interpersonal
skills toward the growth and success of the organization. As an enthusiastic
team player and highly motivated self-starter,I would bringhigh energy,
competence, creativeproblem solving,and the commitment to do what it
takes to complete projects successfully and on time.
Experience
Executive Assistant II AT&T/DIRECTV
AT&T – DIRECTV
September 2007 – Present (El Segundo, CA)
o Manage and maintain Senior Executive Heavy Calendar Schedules, often
working with multiple time zones, completing expense reports; reconcile
personal corporate cards and prepare correspondence that is most of the
time confidential; arrange complex and detailed travel plans, itineraries and
agendas.
o Plan, coordinate and ensure the schedules are followed and respected.
o Work closely and effectively with the Executive to keep them well informed
of upcoming commitments and responsibilities, following up appropriately.
o Plan all aspects of the executive travel scheduled including heavy
international travel arrangements and last minute travel requests, creating
detailed itineraries and preparing the necessary travel documents including
visas.
o Research, prioritize and follow up on incoming issues and concerns address
to the Executives, including those of a sensitive or confidential nature and
determine appropriate course of action, referral or response.
o Act as a liaison for smooth communication between the Executive offices
and Internal/external departments; demonstrating leadership to maintain
credibility, trust and support with senior management teams.
o Prioritize conflicting needs; handle matters expeditiously, proactively, and
follow-through on projects to successful completion, often with deadline
pressures.
o Provide leadership to build relationships crucial to the success of the
organization, and manage a variety of special projects for the Executives,
some of which may have organizational impact.
o Coordinate Executive Team Meetings and Off-sites.
o Arranged staff training sessions for 200+ employees, concentrating on
improving technology
o Available at all hours including weekends to assist the Executive Team.
QUANTIMETRIX CORPORATION 2000 – 2007
RedondoBeach, CA
INTERNATIONAL SALES AND MARKETINGCOORDINATOR
o Responsible for planningandimplementingsales, marketing andproduct
o development programs, bothshort andlongrange, targetedtowardexisting
and new markets byperformingthe followingduties personallyor through
subordinates.
o Develops andimplements strategic marketing plans, sales plans and forecasts
to achieve corporate objectives for products andservices.
o Helped manage International sales/marketing operating budgets.

2. o Developedand recommendedproduct positioning, packaging, and pricing
strategyto produce the highest possible long-term market share.
o Achieved satisfactoryprofit/loss ratio and market share inrelation to preset
standards andindustryandeconomic trends.
o Researched international market adjusts marketingstrategyto meet changing
market andcompetitive conditions.
o Monitoredcompetitor products, salesandmarketing activities.
o Establishednew international accounts andhelped maintain relationships
with industryinfluencers andkeystrategic partners.
o Directed salesforecastingactivitiesandsets performance goalsaccordingly.
o ImplementedSafetytrainingfor staff.
o Establishedclear directions andmaintainedanopen dialogue within myteam
and with other functionalareas.
o Encouraged a creative andcollaborative teamdynamic to approachstrategy
and problem solvingfrom newand unconventional perspectives.
o MaintainedInternationalmarket channeldevelopment activityand
coordinatedsales distributionandestablishingsales territories, quotas, and
goals.
o Assisting inmaintaining relationships and negotiating andclosingdeals.
o Worked withother departments withinorganization to prepare manuals,
technical publications.
o Preparedperiodic sales report showing sales volume, potential sales, and
increasedclient base expansion.
o Reviewed & analyzedsales performances against programs, quotes and
plans.
Lucky Stores Inc. 1989 – 2001
RedondoBeach, CA
JourneymanChecker/ Asst. Dept. Supr.
o Performedroutine checkingduties to ensure accuracyof reporteddata,
Correct and recordomissions, errors andinconsistencies found.
o Accountable for weights and measuresarticles.
o Verifypricing onweekly salesadds, maintainedinventory/ stock control for
store products for department.
o Maintainedcustomer satisfaction always.
Primary Child Care Provider 1984 – 1989
Torrance, CA
A Stay at home parent actively involved in my child’s development process.
Torrance Memorial Hospital 1/1984 – 8/1984
Torrance, CA
Outpatient Administration
o Interviewed incoming Outpatient’s who were coming infor basic daysurgery
schedules and specific daytesting and would obtainpatient data, maintained
contact withpatients physician’s office for testing and admissions, collected
patient insurance data for billing.
o Explainedhospital policy, regulations and testing procedure, set upfor testing
schedules, arrange for patient escort, andobtainedsignedstatements from
patients to protect patient and hospital’s interest.
Little Company Mary Hospital 1/1984
Torrance, CA
Temp EmergencyRoom Administration
o Interviewed incoming Emergencypatients to patient data for incoming
treatments, registration, maintainedcontact with patients Physician’s for all
tests andadmissions, collectedinsurance data, explained Hospital regulations
or testing procedure to all patients, obtainedsignedstatements from patients
to protect patient and hospital’s interest.

3. Dr. Nursall & Mastan 1981 – 1983
Torrance, CA
Medical Assistant/-Front/Back Office.
o PerformedallFront office administrative functions, answeredphones,
scheduled patients, greetedpatients, arrangedhospital admissions, ordered
supplies, fillingout andsubmittinginsurance claimforms, maintaining
medical records, billing and bookkeeping.
o PerformedBack office functions, completing preliminarytestingfor patients,
preparingpatients for examinations andprocedures.
o Maintained a sterile environment for allmedicalequipment ona dailybasis.
Education
Right Way Training Center
Gardena, CA
Microsoft Microcomputer Certification
2001
El Camino College
Torrance, CA
EmergencyMedical Technician/
Hazardous MaterialsInspections
1998 -1999
State of California
Hazardous Materials& Fire Prevention Certification
Class 1A, Class 1B
InstructedthruChevronFire Department
El Segundo, CA
1999
Southern California Regional Occupational Center
Torrance, CA
CertifiedMedical Assistant,
CertifiedMedical Training Assistant
Medical Lab Technician Assistant
1979 – 1981
Interests Spending time with Family, Friends and myBulldogs, gardening andcontributing to
specialneeds andBulldog Rescue.
References Will be promptlyprovideduponrequest.