1. Martin Callahan
4908 Shepherd Street, Brookhaven, PA 19015
302-753-9550 (C) - irishmartyc@comcast.net
I am seeking an opportunity to provide strategic direction, vision and business leadership to a company’s
organization. I have proven to be competent in complex areas as sales, leadership, human resources,
training, customer service and team play. I am a quick learner that can rapidly adapt to emerging
technologies and am capable of making finite to large complex decisions. I am also an excellent
communicator who emphasizes client, vender & co-worker relationships.
Qualifications & Highlights
Management Meticulous Attention to Detail Customer Satisfaction
Multitasking Training & Development Scheduling
Deadline-oriented Human Resources HIPPA Certified
OSHA Certified POS Systems Federal/State Regulations
Maintenance Personnel Problem Resolution
Vender Management Negotiations Leadership
Experience
Pathmark 1977 – Present
Montvale, NJ
Chronological positions held from 1977 to the Present Day:
1977 – 1982 Part Time Clerk w/ positions in: Produce, Dairy, Grocery, Front End Management,
Customer Service Management.
Night Store Manager in 1982 -1985
Assistant Store Manager in 1985- 2004
General Store Manager in 2004 – Present
Responsibilities
Front end & Back end management.
Manage, supervise and provide leadershipfor up to 175 employees per store.
Monitored employee performance, making recommendations for skill development, additional responsibility,
promotion, or dismissal.
Nationally RegisteredFood Safety Professional: Certification #ET20650422
Ensured proper staffing to establish high standards of customer service.
Assessedapplicants, for potential employment, matching them to employers' criteria for interpersonal skills,
technical expertise, and management potential.
Human Resource Management: Workman’s Comp, General Liability, Termination & Performance Reviews
Scheduled regular staff training to enhance product knowledge, improving customer service.
Trainednew hires on standard operations and ethical practices to ensure professiona l service.
Develop and maintain a team concept to improve associate morale, communication, and ultimately, working
conditions.
Maximize store sales, profits and gross profit margins.
Achieve andsurpass productivity and payroll goals in each department.
Control and execute shrink standards.
Maintain proper security & safety procedures for both client base and workers.
Liaison for store with local fire, police and first responders.
Comply with company and governmental sanitation standards.
2. Martin Callahan Page 2
Responsibilities Continued
Ensure proper inventory levels and controls.
Maintain store conditions per company standard.
Establish and maintain a working relationshipwith all support staff and supervisors.
Manage the recruitment, development, training andcounseling of all associates.
Manage others and adhere to company human resource and personnel policies as well as state and federal
laws.
Maintain an ongoing awareness of competitive activity in the immediate marketing area.
Ensure proper usage compliance and handling of all supplies.
Establish community involvement.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work;
appraising performance; rewarding and disciplining associates; addressing complaints and resolving
problems.
Ensure proper maintenance andsafe use of equipment.
Accomplishments / Accolades / Interests
* Promoted to Night Store Manager at the age of 22 and selectedto help oversee the opening of a new
store in Newark Delaware.
* Promoted to Assistant Store Manager in 1986. Worked in several stores in the Company in
Pennsylvania, Delaware, and New Jersey in Suburban and City Locati ons. Requested by General Store
Managers as a Trouble Shooter.
* Chosen as a Team Leader for Corporate Project 2000. Responsible for leading teams to Reset and Re-
merchandise 8 stores in 10 weeks
* Assistant Store Manager of the Year Award 2004
* Receivedrecognition from CEO Mark Kramer after saving the lives of 16 associates and custome rs
during a flash flood at the Upper Darby location by acting quickly and by getting everyone safely to the
roof for rescue from first responders.
* Promoted to General Store Manager 2004
* Selectedto test and implement new Kronos time cardand scheduling system for company
* Managing up to 175 employees per store.
* Maintaining Schedules for Non-Perishable and Perishable Departments
* Meeting budgets provided by Corporate
* Maintaining excellent customer service
* Maintaining excellent sanitation scores for entire store
* Avid Outdoorsman: Fishing, Hunting, Camping, Boating & Hiking
* Advocate for the following foundations: B+, Childhood Leukemia, National Foundation for Cancer
Research, American Childhood Cancer Organization & The Nemours Center for Cancer and Blood
Disorder Oncology Programs
Education
Del Castle Technical High School
High School Diploma: Electronics
Marshallton, DE, United States
References upon request