1. Professional Summary
Skills
Work History
DEXTER GARY
11727 RIDGE RUN DR, HOUSTON, TEXAS 77064 | (H) 832-688-8633 | (C) 832 883 6395 | dextergary58@yahoo.com
Highly proactive manager with [25] years of experience in team leadership in the restaurant and hospitality industries.
Background includes sales, management and front and back-of-the-house operations.
Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability.
Exceptional communication skills.
Restaurant Manager with expertise in general operations management, special events, staff development and training,
recruitment and vendor negotiations.
Natural leader
Service-oriented
Inventory control and record keeping
Food service background
Strong work ethic
Point of Sale (POS) system operation
Passion for customer satisfaction
Proven cost-control expert
Results-oriented
PUNCTUAL ORGANIZER WITH MILITARY
BACKGROUND !! DYNAMIC TEAM LEADER!! AND
HAVE STRONG CUSTOMER SERVICE SKILLS!!
06/2011 to CurrentGEN MANAGER
MURPHY'S DELI – 1704 TOWNHURST DR HOUSTON, TEXAS
Carefully interviewed, selected, trained and supervised staff.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu
changes.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Actively participated in ongoing customer service programs to build sales and rapport in the community.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and
service.
Prepared for and executed new menu implementations.
WORK NUMBER-(832-688-8511NEW CELL#713-302-6196
2. Education
Affiliations
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
11/1989 to 05/2001HEAD WAITE,SHIFT LEADER
INTERNATIONAL HOUSE OF PANCAKES – ATLANTA GA AND HOUSTON TX
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
WAIT TABLES ISSUE SIDE WORK TO WAITSTAFF,HANDLE CASH AND WEEKLY WORK SCHEDULE, FLOOR
ASSIGNMENT FOR WAITSTAFF
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and
terminations.
1987Bachelor of Arts: PSYCHOLOGY/SOCIOLOGY-SOCIAL SCIENCES
FLA MEMORIAL UNIVERSITY - OPA-LOCKA MIAMI FL
HASSAN HOUMANI FOUNDER AND CEO MURPHY'S DELI!! =(713-827 8881)
JENNIFER MAI DIRECTOR OF CORPORATE OPERATIONS (MURPHY'S
FRANCHISING.=7138278881)
TRICIA COVINGTON,MEMBER SPECIALIST REPRESENTATIVE,CHARTWAY FEDERAL CREDIT
UNION(800)-678-8765 EXT57320
RICK NEEL -(GENERAL MANAGER)WESTFIELD MANAGEMENTBUSH (IAH)-281-821-2108