Suzanne Ross has over 30 years of experience in administrative, customer service, purchasing, and accounting roles. She has strong skills in areas like accounts payable, inventory management, sales, and communications. Her background includes roles at various companies providing administrative support, purchasing, accounts payable processing, and customer service.

1. Suzanne Ross
Granby, MO 64844
417-576-7582
Mikeandsuzieross@yahoo.com
Strong team member with solid skills and experience in purchasing, accounts payable,
production, inventory, communications, sales, customer service and administration work.
Professional Experience:
Protein Solutions, Joplin, MO 10/2007 to 1/2015
Administrative Assistant
Position Highlights
1. Processed shipping and receiving of in and outbound freight.
2. Acted as receptionist; answering phone system, greeting customers and visitors.
3. Processed into Mas 500 all of company production and inventories.
4. Maintain all inventory and production records.
5. Maintained company credit card and petty cash.
6. Meet the needs of all employees with time keeping and assorted HR needs.
7. Assisted Plant Manager and Director of Operations.
8. Assisted purchasing materials and supplies to meet operational needs.
3D Corporate Solutions, Monett, MO 10/2007 to 1/2015
Accounts Payable
Provide timely efficiency of payment for Midland Ingredients.
Position Highlights:
1. Process Invoices for Payment.
2. Maintain all Railcar shipments on daily log.
3. Correspond daily with sales and mills.
4. Balance monthly billing with general ledger.
Tyson Foods, Monett, MO 02/2007-10/2007
Accounts Payable
Provide timely efficiency of payment for Monett complex.
Position Highlights:
1. Checked & sent invoices for payment.
2. Completed GR/IR Reports for Complex.
3. Employee Sales- Record daily sales, take money.
4. Maintained Petty cash & Company check book.
5. Back up for Inventory Clerk.
6. Worked one on one with purchasing.

2. Hydro Aluminum North America, Monett, MO 03/2004 – 2/2007
Purchasing Clerk/Receptionist
Provides manufacturing and office supply purchasing services for a 300-employee aluminum
extrusion plant in a fast-paced environment, covering a three-shift operation. Additional duties
include receptionist and general office.
Position Highlights:
1. Purchased materials and supplies to meet operational needs of a 300-employee plant,
covering 12 separate departments.
2. Processed shipping and receiving of in- and outbound freight.
3. Process all records in SAP
4. Acted as receptionist; answering a multi-line phone system, greeting customers and
visitors and planning catered business lunches.
5. Maintained employee uniform and visitor personal protective equipment (PPE) programs.
6. Temp assignment with Hydro as receptionist for 6 months before accepting a permanent
role (from 03/04 to 09/04).
US Netcom Corporation, Joplin, MO 05/2001-12/2003
Communication Consultant
Contacted Schools to improve communication between the school and parent through automated
telephony.
Position Highlights:
1. Top Sales.
2. Sales assistant, promoted to Communication Consultant.
3. Customer service skills.
4. Travel.
Scholastic Inc., Neosho, MO 03/2001-05/2001
Outbound Call Center
Position Highlights:
1. Resolved Customer’s complaints.
2. Processed inbound orders, cold calls.
3. Top sales.
J.C. Penny Company, Joplin, MO 02/2001-07/2001
Position Highlights:
1. Sales floor.
2. Processed Catalog orders

3. Schreiber Foods, Carthage, MO 04/1990-07/1995
Position Highlights:
1. Worked 3 production shifts.
2. Trained new employees.
3. Incentive program & company teams.
Tyson Foods, Neosho, MO 05/1983-04/1990
Position Highlights:
1. Deboned cooked chicken.
2. Trained new employees.
3. Set up & cleaned production lines.
Qualifications and Skills:
• PC/software: Macintosh and Windows, Microsoft Office Suite (Word, Excel,
PowerPoint and Access), SAP, QuickBooks Pro, Peachtree, Mas 500.
• Strong attention to detail.
• Dedication and solid work ethic.
• Ability to multi-task in a fast-paced environment.
• Ability to work with all levels of Team Management.
• Administrative
• Conflict Resolutions
• Payables/Receivables
• Business Management
• Data Entry
• Inventory Work/Code Dates
• Shipping/Receiving
• Purchasing
• Internet Knowledgeable
• Bookkeeping/Accounting
• Management
• Customer Service
• Multiline Phone
• Receptionist
• Sales
• Logistics
• Month End Count/Balance

4. Education and Training:
1. East Newton High School, general studies diploma.
2. Southwest Missouri Career Center, (Microsoft Office Suite)
3. Franklin Technical School, ( Certified Graphic Designer)
4. Missouri Southern State College, ( General studies)
5. Crowder College, (Agri-Business)