Loni Dubin has over 13 years of experience in retail management and customer service. She holds a Bachelor's degree in Women's Studies from the University of South Florida. Her most recent roles include Key Holder at The Victorian Village, where she supervised employees and maintained inventory, and Support Specialist at Michael's, where she handled financial records and merchandising. Previously, she was the Store Manager at Red Wing Shoe Store, where she achieved the highest accessory sales in her region in 2014. She is proficient in Microsoft Office, inventory management, and providing excellent customer service.

1. Loni H. Dubin
8112 Riverboat Dr. Tampa, FL 33637− (813) 493-8338 –
LoniDubin@gmail.com
Professional
Profile
Thirteen+ years of retail business expertise, in customer service, phone
service, and management. Committed to a high degree of honesty, integrity
and sincerity. Can be relied on to take charge and accomplish goals without
supervision. Thoroughly knowledgeable in all areas of management,
personnel supervision and customer satisfaction to effectively conduct the
functions of a retail business in a professional and efficient manner. Very well
trained in all areas of POS software and database usage and performance,
EXCEL, Word, Outlook and many other computer programs.
Experience Key Holder
The Victorian Village, Tampa, FL
September 2015 –Current
 Supervising the employees on the floor while maintaining customer
service.
 Maintaining registers by opening them in the morning and doing the
settlement at the end of the night.
 Maintaining the special orders in the hold room and the layaways in
the back room.
 Checking in Brighton jewelry and setting up displays in the Brighton
section of the store.
 Checking after the employees at the end of night for closing to make
sure all tasks are complete and ready for open the next day.
Support Specialist
Michael’s, Tampa, FL
July 2015 –September 2015
 Maintaining store sales records, including daily store deposit.
 Maintaining register records and cash safe for the store.
 Maintaining Human Resources and Payroll records.
 Maintaining a high level of merchandising standards as well as
ensuring the proper in-stock level to support sales goals.
 Receiving and verifying inbound shipments.
 Maintenance on Return to Vendor inventory and paperwork.
Retail Store Manager/ Sales Associate
Red Wing Shoe Store, Tampa, FL and Palm Harbor, FL
December 2005 – August 2015
 Store manager for National Footwear Retailer. Responsibilities include
the hiring and training of new employees, creating schedules and all
other staffing concerns.
 Maintaining the inventory tracking database – inputting, balancing,

2. tracking and monthly reports. Managing inventory styles based on
daily sales reports and turnover.
 In charge of invoicing accounts, receiving bills, and personally
initiated a store collections program to reduce responsibility for Red
Wing’s accounting department.
 Achieved highest accessory sales and best A/R collection rate in 2014
for the Florida region.
 Ranked #1 out of 253 Company-owned stores in 2014 in Accessories
to Pairs Sales. This was accomplished by training sessions with staff
and other incentives initiated by me and approved throughout the
District.
Specialty Planning and Sales Representative
Metro Convention/ Globooth, Tampa, FL
July 2012 – Current/ Seasonal
 Taking inventory from last year’s sales and re-ordering product for
upcoming year.
 Helping and maintaining setup of the booth for the night and help
with tear down and removal of product until the next night.
 Maintaining the customer service of the booth and reporting back to
the supervisor of the night regarding staff and sales.
 Implemented a new cash system in 2015 to guarantee all sales
persons had change for customers and to keep track of the night’s
sales.
Retail Sales Associate
Stride Rite (Privately Owned), Tampa, FL
May 2005 – December 2005
 Customer Service and Satisfaction with parents and the children alike
in children’s footwear fitting.
 Inventory control and management.
 Cash register duties while maintaining the front end store displays.
Education Bachelors of Arts, Women’s Studies
University of South Florida, Tampa, FL
December 2011
 Gothic Music Director at WBUL radio station- Freshman and
Sophomore years.
 Achieved Store Manager at Red Wing Shoe Store during Senior year.

3. Skills  Computer software- Microsoft Word, Microsoft Excel, and Microsoft
Outlook.
 Training other employees
 Asst. Manager capabilities
 Invoicing and Collecting from accounts
 Money Handling and Inventory Management
 Customer Support
References  Steve Conour- Red Wing Shoe Store Manager/ (727) 444-0940
 Alexandra Murray - Sales Asst., Red Wing Shoe Store / (727)
873-8700
 Robert MacFarland - Sales Asst., Formerly PetSupermarket and Red
Wing/ (813) 416-0576
 Kalin Iliev- Personal Reference/ (727) 644-5377