Mobile trends Jeremy Wright, Global Director,  Mobile Brand Strategy, Nokia Interactive
More than 1 billion Nokia devices in use - 38% market share World’s 5th most valued brand Focus on Internet services Global network of Nokia, carrier and premium publisher sites 6 Awards in 2008 for brand campaigns
 
PC internet also growing … Source: AMD, Internet World Stats, EMC, Nokia 1995 2000 2005 2010 1 2 3 4 5 6 7 Billion but not homogeneously Source: ITU, Internet World Stats Mobile has different role to play in emerging markets World population Internet users Mobile subscriptions Internet penetration Mobile users
Attitudes to advertising vary Cynical Cynical Cynical  consumers saturated by advertising and cynical in attitude Optimistic Optimistic Optimistic Optimistic  consumers view advertising positively as useful source of info & entertainment Rational Rational Rational  consumers open- minded about ads, but demand clear benefit
Smartphones rising Death of patience Rewarding engagement Personal expression New learning economy Clickable world Personal relevance 7 trends
Smartphones rising
Source: Economist
The converged device Always with me
Smartphones multiple usage Voice 12 % Time per application Source: Smartphone 360 study 2007 Messaging 37 % Multimedia 16 % Personal  Information  Management 14 % Productivity 1 % Utility 4 % Games 4 % Browsing 8 %
30+% pa growth Exceeds laptop unit sales Nokia 44% share Taking roles from online Rise of the app Highly influential Tap to Sign Up for Alerts Nokia  44% Apple  8% RIM 17% HTC  4% Other  23% Samsung 4% Source: Gartner, end 2008
“ The value of an app  is directly proportional to the number of people who access and download it” © 2008  Nokia
Smartphone = 40% of users on Nokia Media Network © 2008  Nokia
Launch May 2009
Not just for Smartphones: addresses 98% of users new to apps But a smart store:  - suggests things you might like, adding ‘social location’ dynamics - shows relevant apps based on what friends have bought or where you are  AccuWeather, Facebook, Rough Guides, Lonely Planet, Electronic Arts, Fox Mobile, and MySpace already developing Ovi Store
Death of patience LouisCK.flv
New technologies raising expectations Intolerance of delays: Queues Download times Dislike of ‘downtime’ Rise of bite-sized information Expectation for fast, instant engagement
 
Contactless payment Mobile wallet  Couponing
Rewarding engagement
Consumer/provider relationship changing Brands must reward engagement Lines blurring between advertising and useful services Consumers interacting more to create the content New business models Future where basic services and copyable content free,  while people pay for deeper engagement
Appeal of mobile incentives © 2008  Nokia   V1-Filename.ppt / YYYY-MM-DD / Initials Source: Harris Interactive, 2008
Pepsi Super Bowl can design launch Banners on Sprint offered: Win tickets Live video updates of game Download branded wallpaper View video of new can designs 4.65% average CTR Wallpaper download more popular than  click to win tickets (175,000 downloads) 50+% of clicks downloaded wallpaper 60+% of clicks viewed video © 2008  Nokia
Game rewards Nike T90 football game Pan Europe on Nokia Media Network 200,000 downloads in month 7% average CTR, 33% on some sites View catalog & download ‘Dee&Gee’ game 10% average CTR on nokia.mobi
Coupons and tickets Big potential, especially in  a recession-hit world “ Frugal cybermoms are nations new sweethearts”
Personal expression
The way we engage with machines has changed dramatically Mobiles are potent for self expression, both in what they say about you and how they are used Becoming more expressive, easy, rich, intuitive and fun
Missing you…
 
© 2008  Nokia   V1-Filename.ppt / YYYY-MM-DD / Initials
Seda: Brazil Talked about in 100+ internet communities First tech attribute scores 5% average CTR 360k mobile site visits  (2x web) in 2 months MMA award
New learning economy
New learning economy Greater personal responsibility for education Outside classroom: gaming and communities Blurring boundaries between gaming and learning Learning increasingly seen as personal enrichment and self-development Growth of self monitoring tools and services
Nokia Sports tracker GPS-based activity tracker Monitors route, distance, speed, altitude, heart rate, pictures on route Community functions MWC 2009 award
Knorr recipes: bookmark by handset & market Knorr Mobile Cookbook
Next billion digital consumers Mid Low High Rural Suburban /  low tier cities Urban Population spread Population by income class No Mobile access No Internet access Mobile penetration Fixed line internet
Nokia Life Tools Sponsorship opportunities Agriculture
Sponsorship opportunities
Education
Sponsorship opportunities
Clickable world
We see a clickable world where all marketing will become interactive Rather than mass media dollars moving to online, interactive technologies will infiltrate all media Mobile will be key: Response Enquiry Reward Carry on  the person Locate Profile Dialogue Payment Research
© 2008  Nokia   V1-Filename.ppt / YYYY-MM-DD / Initials SMS MMS
INSTORE ONLINE OFFLINE INSTORE
© 2008  Nokia   V1-Filename.ppt / YYYY-MM-DD / Initials
Point & find
Personal relevance
More data in mobile to use to improve targeting People more willing to share info – location, time, preferences - for relevance Mass-targeted content in decline Control in the hands of the user
Sprint leads the field Most advanced Carrier Grade Media Rock solid subscriber data and mobile behavioral targeting 18m unique mobile internet users Behaviors: 50+ categories of high-propensity Individuals.  Based on mobile web browsing activity & premium mobile content purchase Content Categories: Search & Directories News & Finance Entertainment Mobile Communications Premium Content & Downloads Sports Weather Demographics: Age Gender HH Income Geography Education Presence of Children Ethnicity Marital Status Time of Day  &  Day of Week
Source:  eMarketer, September 2008. Mobile-phone LBS only; excludes personal navigation devices and telematics applications. LBS extends from locations to businesses, other points of interest  and friends 2012:  500 million users worldwide
Exchange of personal information for more relevant services Relevance  profiling  gathers sophistication Likes brands
More than mobile advertising © 2008  Nokia  Branded content distribution On device marketing Carrier data Behaviour and location targeting  Consumer Context  In app media Bookmarks Premier publishers Handset knowledge  Display advertising Nokia mobile internet services Carriers
How will mobile’s unrivalled impact grow? Over 3 times more powerful than online (Dynamic Logic) Mobile banner ad brand recall as high as 30 sec TV spot (Nielsen 2008) © 2008  Nokia  Source: Dynamic Logic AdIndex July 08 2.6 5.6 23.9 3.0 12.2 1.7 5.4 1.5 4.7 6.9 Aided Brand Awareness Ad Awareness Message Association Brand Favorability Purchase intent Mobile Online
Thank you [email_address] Global Director, Mobile Brand Strategy, Nokia Interactive

Nokia Digiday Mobile

  • 1.
    Mobile trends JeremyWright, Global Director, Mobile Brand Strategy, Nokia Interactive
  • 2.
    More than 1billion Nokia devices in use - 38% market share World’s 5th most valued brand Focus on Internet services Global network of Nokia, carrier and premium publisher sites 6 Awards in 2008 for brand campaigns
  • 3.
  • 4.
    PC internet alsogrowing … Source: AMD, Internet World Stats, EMC, Nokia 1995 2000 2005 2010 1 2 3 4 5 6 7 Billion but not homogeneously Source: ITU, Internet World Stats Mobile has different role to play in emerging markets World population Internet users Mobile subscriptions Internet penetration Mobile users
  • 5.
    Attitudes to advertisingvary Cynical Cynical Cynical consumers saturated by advertising and cynical in attitude Optimistic Optimistic Optimistic Optimistic consumers view advertising positively as useful source of info & entertainment Rational Rational Rational consumers open- minded about ads, but demand clear benefit
  • 6.
    Smartphones rising Deathof patience Rewarding engagement Personal expression New learning economy Clickable world Personal relevance 7 trends
  • 7.
  • 8.
  • 9.
    The converged deviceAlways with me
  • 10.
    Smartphones multiple usageVoice 12 % Time per application Source: Smartphone 360 study 2007 Messaging 37 % Multimedia 16 % Personal Information Management 14 % Productivity 1 % Utility 4 % Games 4 % Browsing 8 %
  • 11.
    30+% pa growthExceeds laptop unit sales Nokia 44% share Taking roles from online Rise of the app Highly influential Tap to Sign Up for Alerts Nokia 44% Apple 8% RIM 17% HTC 4% Other 23% Samsung 4% Source: Gartner, end 2008
  • 12.
    “ The valueof an app is directly proportional to the number of people who access and download it” © 2008 Nokia
  • 13.
    Smartphone = 40%of users on Nokia Media Network © 2008 Nokia
  • 14.
  • 15.
    Not just forSmartphones: addresses 98% of users new to apps But a smart store: - suggests things you might like, adding ‘social location’ dynamics - shows relevant apps based on what friends have bought or where you are AccuWeather, Facebook, Rough Guides, Lonely Planet, Electronic Arts, Fox Mobile, and MySpace already developing Ovi Store
  • 16.
    Death of patienceLouisCK.flv
  • 17.
    New technologies raisingexpectations Intolerance of delays: Queues Download times Dislike of ‘downtime’ Rise of bite-sized information Expectation for fast, instant engagement
  • 18.
  • 19.
  • 20.
  • 21.
    Consumer/provider relationship changingBrands must reward engagement Lines blurring between advertising and useful services Consumers interacting more to create the content New business models Future where basic services and copyable content free, while people pay for deeper engagement
  • 22.
    Appeal of mobileincentives © 2008 Nokia V1-Filename.ppt / YYYY-MM-DD / Initials Source: Harris Interactive, 2008
  • 23.
    Pepsi Super Bowlcan design launch Banners on Sprint offered: Win tickets Live video updates of game Download branded wallpaper View video of new can designs 4.65% average CTR Wallpaper download more popular than click to win tickets (175,000 downloads) 50+% of clicks downloaded wallpaper 60+% of clicks viewed video © 2008 Nokia
  • 24.
    Game rewards NikeT90 football game Pan Europe on Nokia Media Network 200,000 downloads in month 7% average CTR, 33% on some sites View catalog & download ‘Dee&Gee’ game 10% average CTR on nokia.mobi
  • 25.
    Coupons and ticketsBig potential, especially in a recession-hit world “ Frugal cybermoms are nations new sweethearts”
  • 26.
  • 27.
    The way weengage with machines has changed dramatically Mobiles are potent for self expression, both in what they say about you and how they are used Becoming more expressive, easy, rich, intuitive and fun
  • 28.
  • 29.
  • 30.
    © 2008 Nokia V1-Filename.ppt / YYYY-MM-DD / Initials
  • 31.
    Seda: Brazil Talkedabout in 100+ internet communities First tech attribute scores 5% average CTR 360k mobile site visits (2x web) in 2 months MMA award
  • 32.
  • 33.
    New learning economyGreater personal responsibility for education Outside classroom: gaming and communities Blurring boundaries between gaming and learning Learning increasingly seen as personal enrichment and self-development Growth of self monitoring tools and services
  • 34.
    Nokia Sports trackerGPS-based activity tracker Monitors route, distance, speed, altitude, heart rate, pictures on route Community functions MWC 2009 award
  • 35.
    Knorr recipes: bookmarkby handset & market Knorr Mobile Cookbook
  • 36.
    Next billion digitalconsumers Mid Low High Rural Suburban / low tier cities Urban Population spread Population by income class No Mobile access No Internet access Mobile penetration Fixed line internet
  • 37.
    Nokia Life ToolsSponsorship opportunities Agriculture
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
    We see aclickable world where all marketing will become interactive Rather than mass media dollars moving to online, interactive technologies will infiltrate all media Mobile will be key: Response Enquiry Reward Carry on the person Locate Profile Dialogue Payment Research
  • 43.
    © 2008 Nokia V1-Filename.ppt / YYYY-MM-DD / Initials SMS MMS
  • 44.
  • 45.
    © 2008 Nokia V1-Filename.ppt / YYYY-MM-DD / Initials
  • 46.
  • 47.
  • 48.
    More data inmobile to use to improve targeting People more willing to share info – location, time, preferences - for relevance Mass-targeted content in decline Control in the hands of the user
  • 49.
    Sprint leads thefield Most advanced Carrier Grade Media Rock solid subscriber data and mobile behavioral targeting 18m unique mobile internet users Behaviors: 50+ categories of high-propensity Individuals. Based on mobile web browsing activity & premium mobile content purchase Content Categories: Search & Directories News & Finance Entertainment Mobile Communications Premium Content & Downloads Sports Weather Demographics: Age Gender HH Income Geography Education Presence of Children Ethnicity Marital Status Time of Day & Day of Week
  • 50.
    Source: eMarketer,September 2008. Mobile-phone LBS only; excludes personal navigation devices and telematics applications. LBS extends from locations to businesses, other points of interest and friends 2012: 500 million users worldwide
  • 51.
    Exchange of personalinformation for more relevant services Relevance profiling gathers sophistication Likes brands
  • 52.
    More than mobileadvertising © 2008 Nokia Branded content distribution On device marketing Carrier data Behaviour and location targeting Consumer Context In app media Bookmarks Premier publishers Handset knowledge Display advertising Nokia mobile internet services Carriers
  • 53.
    How will mobile’sunrivalled impact grow? Over 3 times more powerful than online (Dynamic Logic) Mobile banner ad brand recall as high as 30 sec TV spot (Nielsen 2008) © 2008 Nokia Source: Dynamic Logic AdIndex July 08 2.6 5.6 23.9 3.0 12.2 1.7 5.4 1.5 4.7 6.9 Aided Brand Awareness Ad Awareness Message Association Brand Favorability Purchase intent Mobile Online
  • 54.
    Thank you [email_address]Global Director, Mobile Brand Strategy, Nokia Interactive