October 2010 Transformational ICT An introduction to apps and mobile marketing
Agenda Why developing mobile content is important Options for creating your mobile content Differences between mobile websites and mobile apps What is mobile marketing? Other business applications for mobile technology Real examples of businesses using mobile technology Follow the presentation on your mobile  http://bit.ly/bqB8Bl
Why you cannot ignore mobile access "Smartphones will be more numerous than  PCs by 2012" "65% of all internet access will be from mobile devices by 2015" Mary Meeker, Technology Analyst, Morgan Stanley
Key differences with mobile Smaller screens Slower processors Less device memory Less tolerance for slow loading pages as slower access speeds More interactive tools Different usage trends  Less time wasters?
Classic examples  
Which platform?   Global Mobile Browser Market Share    Source - admob.com iPhone   55% Blackberry   20% Windows Mobile   7% Android     6% Palm     6% Symbian     2%
Future trends   7% of smartphone users accessed their browser in April 2010 80% of smartphone users accessed applications. Growth in browser usage up 111% in the past year
Not just smartphones Mobile access is no longer just about  smartphones  Apple iPad sold 3 Million in 80 days Android Tablets now launched Netbook sales start to decline
Mobile development options Do nothing - current site works OK Mobile template for your existing website New integrated mobile site New stand alone mobile site Mobile app Hybrid mobile app
Key differences between mobile websites and mobile apps Ability to work online or offline Create a reduced barrier to use Frequency of use The need for dynamic content Need simpler user experience Need to use device services like  geo-location or push messaging Want to market via the app store
Mobile app vs mobile website   
Your website on a mobile Take a look at a browser emulator or an online  simulator Will illustrate the potential issues well Download  to your PC for more accurate testing Use your mobile to check load speed and ease of use
Development packages Most open source websites have mobile templates available such as WordPress, Joomla & Magento Self build app packages are becoming increasingly popular like  AppMakr Simple mobile website conversion packages like  Skyweezer  or  Funkify Development tools such as JQTouch,  iWebkit  help developers get involved Development tools like PhoneGap enable creation of mobile apps for multiple platforms Like conventional websites design sells
What content works best on a mobile News, blogs and updates Simple forms Large images for browsing Offers / Vouchers Search - try  Google Games & gadgets  Lists & favourites
Apps Store Marketing Google’s Android has 95,000 apps Apple’s iOS has 250,000 apps Apple launched in May 2008 Over 60 million active app store users Almost 3 billion apps downloaded - currently over 6.3 million iPhone apps are being downloaded every single day 25% are now being paid for In December 2009 each user downloaded 4.8 apps each Now 41% games and 59% other Android now has 1.3 billion apps downloaded 
Mobile commerce People are ordering products on their mobiles Amazon and eBay have created their own apps Have to consider payment processing more carefully Native apps help streamline the shopping experience   Template solutions available
What is mobile marketing? Mobile marketing is a set of practices that enables organizations to communicate and engage with their audience in an interactive and relevant manner through any mobile device or network Mobile Marketing Association Mobile marketing via SMS Mobile marketing via MMS In-game mobile marketing Mobile web marketing (advertising) Mobile marketing via bluetooth Location-based services App store Direct push Mobile SEO
Mobile marketing tools Vouchers 2D bar codes Push messaging Geo location Mobile search & SEO Mobile advertising  Bluetooth MMS and SMS
Mobile media usage Picture MMS, bluetooth and internet browsing are the top uses  81% of users access mobile media at least once per week mostly from home. Users feel content should be made specifically for mobile phones. 72% of all mobile users place an emphasis on consistency and clarity. The top three favoured ad formats are coupons, free, downloadable games, and local information. Men use mobiles to surf more than women do. The most popular content on mobile phones includes search engines and email with news coming in third. However, more than half of all users have no specific purpose in mind while surfing. Source - Orange Exposure 2 Survey
Other business applications Job management Navigation and tracking Quotations and invoices Information  Content upload Recording Signature capture Audio, image and video capture
Case studies & examples Corgi Connect - high volume of mobile users so added a simple Word Press mobile template Whoson Live Chat - in when you  are out Mashable - easy way to keep  updated with the latest news Northface - affordable mobile commerce using Magento Mobile
Top mobile websites   BBC News Flickr  Twitter Delicious BBC iPlayer Wikipedia Google Search Google Maps MocoSpace Phone Zoo
Top business apps Google Mobile Reqall Tweetdeck for Social Networking WordPress Blogger Kashflow Audio Boo Keeper Geo Tasks Analytics Roambie
How can you get involved? Talk to your customers and team Share this presentation @  http://bit.ly/bqB8Bl View this presentation on your mobile  Test mobile search & competitors sites on your mobile or  browser emulator Plan your content - what will people want Is there an internal application? Discuss development options Don't get left behind

Understanding mobile apps and mobile marketing

  • 1.
    October 2010 TransformationalICT An introduction to apps and mobile marketing
  • 2.
    Agenda Why developingmobile content is important Options for creating your mobile content Differences between mobile websites and mobile apps What is mobile marketing? Other business applications for mobile technology Real examples of businesses using mobile technology Follow the presentation on your mobile http://bit.ly/bqB8Bl
  • 3.
    Why you cannotignore mobile access "Smartphones will be more numerous than  PCs by 2012" "65% of all internet access will be from mobile devices by 2015" Mary Meeker, Technology Analyst, Morgan Stanley
  • 4.
    Key differences withmobile Smaller screens Slower processors Less device memory Less tolerance for slow loading pages as slower access speeds More interactive tools Different usage trends Less time wasters?
  • 5.
  • 6.
    Which platform?  Global Mobile Browser Market Share   Source - admob.com iPhone   55% Blackberry   20% Windows Mobile   7% Android     6% Palm     6% Symbian     2%
  • 7.
    Future trends  7% of smartphone users accessed their browser in April 2010 80% of smartphone users accessed applications. Growth in browser usage up 111% in the past year
  • 8.
    Not just smartphonesMobile access is no longer just about smartphones  Apple iPad sold 3 Million in 80 days Android Tablets now launched Netbook sales start to decline
  • 9.
    Mobile development optionsDo nothing - current site works OK Mobile template for your existing website New integrated mobile site New stand alone mobile site Mobile app Hybrid mobile app
  • 10.
    Key differences betweenmobile websites and mobile apps Ability to work online or offline Create a reduced barrier to use Frequency of use The need for dynamic content Need simpler user experience Need to use device services like geo-location or push messaging Want to market via the app store
  • 11.
    Mobile app vsmobile website   
  • 12.
    Your website ona mobile Take a look at a browser emulator or an online simulator Will illustrate the potential issues well Download to your PC for more accurate testing Use your mobile to check load speed and ease of use
  • 13.
    Development packages Mostopen source websites have mobile templates available such as WordPress, Joomla & Magento Self build app packages are becoming increasingly popular like AppMakr Simple mobile website conversion packages like Skyweezer or Funkify Development tools such as JQTouch, iWebkit help developers get involved Development tools like PhoneGap enable creation of mobile apps for multiple platforms Like conventional websites design sells
  • 14.
    What content worksbest on a mobile News, blogs and updates Simple forms Large images for browsing Offers / Vouchers Search - try Google Games & gadgets  Lists & favourites
  • 15.
    Apps Store MarketingGoogle’s Android has 95,000 apps Apple’s iOS has 250,000 apps Apple launched in May 2008 Over 60 million active app store users Almost 3 billion apps downloaded - currently over 6.3 million iPhone apps are being downloaded every single day 25% are now being paid for In December 2009 each user downloaded 4.8 apps each Now 41% games and 59% other Android now has 1.3 billion apps downloaded 
  • 16.
    Mobile commerce Peopleare ordering products on their mobiles Amazon and eBay have created their own apps Have to consider payment processing more carefully Native apps help streamline the shopping experience  Template solutions available
  • 17.
    What is mobilemarketing? Mobile marketing is a set of practices that enables organizations to communicate and engage with their audience in an interactive and relevant manner through any mobile device or network Mobile Marketing Association Mobile marketing via SMS Mobile marketing via MMS In-game mobile marketing Mobile web marketing (advertising) Mobile marketing via bluetooth Location-based services App store Direct push Mobile SEO
  • 18.
    Mobile marketing toolsVouchers 2D bar codes Push messaging Geo location Mobile search & SEO Mobile advertising Bluetooth MMS and SMS
  • 19.
    Mobile media usagePicture MMS, bluetooth and internet browsing are the top uses 81% of users access mobile media at least once per week mostly from home. Users feel content should be made specifically for mobile phones. 72% of all mobile users place an emphasis on consistency and clarity. The top three favoured ad formats are coupons, free, downloadable games, and local information. Men use mobiles to surf more than women do. The most popular content on mobile phones includes search engines and email with news coming in third. However, more than half of all users have no specific purpose in mind while surfing. Source - Orange Exposure 2 Survey
  • 20.
    Other business applicationsJob management Navigation and tracking Quotations and invoices Information Content upload Recording Signature capture Audio, image and video capture
  • 21.
    Case studies &examples Corgi Connect - high volume of mobile users so added a simple Word Press mobile template Whoson Live Chat - in when you are out Mashable - easy way to keep updated with the latest news Northface - affordable mobile commerce using Magento Mobile
  • 22.
    Top mobile websites  BBC News Flickr Twitter Delicious BBC iPlayer Wikipedia Google Search Google Maps MocoSpace Phone Zoo
  • 23.
    Top business appsGoogle Mobile Reqall Tweetdeck for Social Networking WordPress Blogger Kashflow Audio Boo Keeper Geo Tasks Analytics Roambie
  • 24.
    How can youget involved? Talk to your customers and team Share this presentation @ http://bit.ly/bqB8Bl View this presentation on your mobile Test mobile search & competitors sites on your mobile or browser emulator Plan your content - what will people want Is there an internal application? Discuss development options Don't get left behind