Mobile Insights for 2014
AND BEYOND
Dan Lewis
Judge Consulting Group
JBoye13 - Aarhus
Obligatory Bio Slide
My name is: Dan Lewis

I am from: Philadelphia, Pennsylvania - USA
I work for: The Judge Group, Inc. – A global professional services organization

As the: Head of Mobile Solutions for Judge Consulting
For my job I: Help diverse global organizations to better leverage mobile and web technology

I used to: Build intranets, websites, and database stuff
The Market
A LOOK BACK AT 2013
Platforms – 2013 Notable Notes
Android

BlackBerry

iOS

• De-fragmentation strategy
in place
• Major growth continues
• Dependency on OEMs

• Not for sale – not a
contender either
• BBM for all (years late)

• Major refactoring and
platform refresh
• Slowed growth
• 64-Bit strategy

Windows

Other

• Major write-downs on
Surface
• Microsoft buys Nokia
mobile

• Firefox is in the wild
• Samsung Tizen device
soon?
Platforms – Smartphones
Global Smartphone Projected Platform Market Share
2017 MARKET SHARE (%)

2013 MARKET SHARE (%)

Android
iOS
Windows Phone
BlackBerry OS
Others

Source: IDC Worldwide Mobile Phone Tracker, September 4, 2013

2013 Market Share (%)
75.30%
16.90%
3.90%

2017 Market Share (%)
68.30%
17.90%
10.20%

2.70%
1.20%

1.70%
1.90%
OEMs - Smartphones
Global Smartphone OEM Market Share and Totals
3Q13 MARKET SHARE (%)
3Q13 UNIT SHIPMENTS (MILLIONS)
3Q12 MARKET SHARE (%)
3Q12 UNIT SHIPMENTS (MILLIONS)

Samsung
Apple
Huawei
Lenovo
LG
Others

3Q12 Unit Shipments (millions)
57.8
26.9
7.1
6.9
7
80.5

Source: IDC Worldwide Mobile Phone Tracker, October 29, 2013

3Q12 Market Share (%)
31.00%
14.40%
3.80%
3.70%
3.80%
43.20%

3Q13 Unit Shipments (millions)
81.2
33.8
12.5
12.3
12
106.6

3Q13 Market Share (%)
31.40%
13.10%
4.80%
4.70%
4.60%
41.30%
OEMs - Tablets
Global Tablet OEM Market Share and Totals
3Q13 MARKET SHARE (%)
3Q13 UNIT SHIPMENTS (MILLIONS)
3Q12 MARKET SHARE (%)
3Q12 UNIT SHIPMENTS (MILLIONS)

Apple
Samsung
Asus
Lenovo
Acer
Others

3Q12 Unit Shipments (millions)
14
4.3
2.3
0.4
0.3
13.5

Source: IDC Worldwide Tablet Tracker, October 30, 2013

3Q12 Market Share (%)
40.20%
12.40%
6.60%
1.10%
0.90%
38.80%

3Q13 Unit Shipments (millions)
14.1
9.7
3.5
2.3
1.2
16.8

3Q13 Market Share (%)
29.60%
20.40%
7.40%
4.80%
2.50%
35.30%
2014 - Trends to Watch
WHAT WILL BE HOT
Mobile Payments Maturing

Carriers

Overthe-Top
Providers

Financial
Institutions
iBeacon vs NFC

Source: GigaOM
Mobile and Location-Based Advertising
Location is the new cookie
• Collecting data has always been
difficult because mobile does not
support third-party cookies that
travel easily across the ecosystem,
allowing for straightforward
tracking and data-gathering.
• That's where location-based mobile
technology comes in. It gives
marketers new ways to identify and
track mobile audiences, and with
the aid of algorithms, it can also
group them into behavioral and
demographic segments for
targeting.

Source: Business Insider August 2013

Money is flowing into locationbased mobile marketing
• A recent survey of 400 brand
executives by Balihoo found that
91% planned to increase their
investments in location-based
marketing campaigns in 2013.
• Finally, a study by Berg Insight
found that location-enabled ad
spend reached about 8% of total
mobile ad spend for 2012. This
proportion is expected to increase
to 33% by 2017.

Location-based data is driving much
of the interest - and success
• Enabling campaigns with local data
produces measurable results.
• In a study of over 2,500 of its
mobile marketing campaigns, Verve
found that its location-based ad
efforts were about twice as
effective as the mobile industry
average click-through rate (CTR) of
0.4%.
• Geo-aware ads, geo-fenced ads,
and location data paired with
audience demographics or
purchase intent are all proving to
be extremely successful.
IT is Losing Control

Bring Your Own Everything

Source: 2001 Australian Grand Prix
How are we building
this stuff?
ALL OF THE “GEEK SPEAK”
Mobile Web vs Responsive vs App vs ???

Source: Brad Frost
Native vs Hybrid vs Web
Native

Hybrid

Web

•
•
•
•

•
•
•
•

•
•
•
•

Best performance
3D and Gaming
App store presence
Expensive – especially across
platforms

Native SDK access
App store presence
Performance can be questionable
Cross-platform faster/cheaper
than Native

No Native SDK access
Not offline-friendly
Low cost of entry
Cross-platform cheapest of all
Rethinking the Enterprise Lifecycle
Frequent
Platform
Updates

Constant
Application
Patches

Specific
Testing is
Mandatory

Short
Hardware
Lifespan

Multi-Device
Users
Changing Methodologies

Waterfall

Agile

Wet Agile?
Take a break!
So how (mobile) mature
is your organization?
EXERCISE #1
Exercise #1: Mobile Maturity Inventory
Evaluate
How many separate mobile-available applications are present in your organization – internal AND external?
Does your organization have an official mobile strategy – if so share an overview?
Does your software lifecycle policy account for mobile application support and maintenance?
Is your organization supporting more than one mobile platform – if so which ones?
Are mobile employees regularly using 3 devices (PC, tablet, smartphone)?
Devices

BYOD

COPE

Apps

Android

Sales / CRM

BlackBerry

Intranet

iOS

External Web

Windows

Consumer App

Other

Collaboration

Virtual Desktop

Mobile Web

Responsive

Native App
Anyone care to share?
Take a break!
Empowering Mobile
Content Creation
THE MOBILE WORKER WILL BE ENABLED
Who is a mobile worker?

Courtesy: Frank Carter
Remote

Courtesy: Dakar Rally
Remote

Courtesy: Dakar Rally
Field

Courtesy: Boeing
Travelling
How has this worker’s mobile toolset
evolved?
From Email & Calendar
To Staff Directories and CRM
And Collaboration
Soon we will be creating
Empower the ability to create
Treat clients as more than consumers
Collect and curate mobile content
Provide friendly access…
Responsive Websites
Platform-agnostic “Apps”
Make Security EASY!
Is this being done
today?
AND BY WHO?
CNN iReport
Waze
PlanGrid
What is preventing us
from creating the way
we do on a PC?
AND IS IT REALLY A PROBLEM?
Screen Size?
Processing Power?
Storage?
The Keyboard and Mouse!
What is the new input
pattern?
WHAT CAN REPLACE THE KEYBOARD & MOUSE?
Touch?
Voice?
Eye Movement?
A Hybrid?
Only you will decide
Can you help make
content creation more
mobile-friendly?
EXERCISE #2
Exercise #2: Making Creation Mobile
CHALLENGES
Application
Photoshop

SOLUTIONS
Problem Area
Right Click and Keyboard Modifiers
(Alt,Ctrl,Shift)

Input Method

Touch
Voice
Eye
Other

Provide Examples of this Method
to Solve Challenge
Anyone care to share?
The road to
Empowerment passes
through Enablement
A FINAL THOUGHT
Thank You!
DAN LEWIS
JUDGE CONSULTING GROUP
@DANTHEITMAN
DLEWIS@JUDGE.COM

Mobile Insights for 2014 J.Boye13 - Aarhus

  • 1.
    Mobile Insights for2014 AND BEYOND Dan Lewis Judge Consulting Group JBoye13 - Aarhus
  • 2.
    Obligatory Bio Slide Myname is: Dan Lewis I am from: Philadelphia, Pennsylvania - USA I work for: The Judge Group, Inc. – A global professional services organization As the: Head of Mobile Solutions for Judge Consulting For my job I: Help diverse global organizations to better leverage mobile and web technology I used to: Build intranets, websites, and database stuff
  • 3.
    The Market A LOOKBACK AT 2013
  • 4.
    Platforms – 2013Notable Notes Android BlackBerry iOS • De-fragmentation strategy in place • Major growth continues • Dependency on OEMs • Not for sale – not a contender either • BBM for all (years late) • Major refactoring and platform refresh • Slowed growth • 64-Bit strategy Windows Other • Major write-downs on Surface • Microsoft buys Nokia mobile • Firefox is in the wild • Samsung Tizen device soon?
  • 5.
    Platforms – Smartphones GlobalSmartphone Projected Platform Market Share 2017 MARKET SHARE (%) 2013 MARKET SHARE (%) Android iOS Windows Phone BlackBerry OS Others Source: IDC Worldwide Mobile Phone Tracker, September 4, 2013 2013 Market Share (%) 75.30% 16.90% 3.90% 2017 Market Share (%) 68.30% 17.90% 10.20% 2.70% 1.20% 1.70% 1.90%
  • 6.
    OEMs - Smartphones GlobalSmartphone OEM Market Share and Totals 3Q13 MARKET SHARE (%) 3Q13 UNIT SHIPMENTS (MILLIONS) 3Q12 MARKET SHARE (%) 3Q12 UNIT SHIPMENTS (MILLIONS) Samsung Apple Huawei Lenovo LG Others 3Q12 Unit Shipments (millions) 57.8 26.9 7.1 6.9 7 80.5 Source: IDC Worldwide Mobile Phone Tracker, October 29, 2013 3Q12 Market Share (%) 31.00% 14.40% 3.80% 3.70% 3.80% 43.20% 3Q13 Unit Shipments (millions) 81.2 33.8 12.5 12.3 12 106.6 3Q13 Market Share (%) 31.40% 13.10% 4.80% 4.70% 4.60% 41.30%
  • 7.
    OEMs - Tablets GlobalTablet OEM Market Share and Totals 3Q13 MARKET SHARE (%) 3Q13 UNIT SHIPMENTS (MILLIONS) 3Q12 MARKET SHARE (%) 3Q12 UNIT SHIPMENTS (MILLIONS) Apple Samsung Asus Lenovo Acer Others 3Q12 Unit Shipments (millions) 14 4.3 2.3 0.4 0.3 13.5 Source: IDC Worldwide Tablet Tracker, October 30, 2013 3Q12 Market Share (%) 40.20% 12.40% 6.60% 1.10% 0.90% 38.80% 3Q13 Unit Shipments (millions) 14.1 9.7 3.5 2.3 1.2 16.8 3Q13 Market Share (%) 29.60% 20.40% 7.40% 4.80% 2.50% 35.30%
  • 8.
    2014 - Trendsto Watch WHAT WILL BE HOT
  • 9.
  • 10.
  • 11.
    Mobile and Location-BasedAdvertising Location is the new cookie • Collecting data has always been difficult because mobile does not support third-party cookies that travel easily across the ecosystem, allowing for straightforward tracking and data-gathering. • That's where location-based mobile technology comes in. It gives marketers new ways to identify and track mobile audiences, and with the aid of algorithms, it can also group them into behavioral and demographic segments for targeting. Source: Business Insider August 2013 Money is flowing into locationbased mobile marketing • A recent survey of 400 brand executives by Balihoo found that 91% planned to increase their investments in location-based marketing campaigns in 2013. • Finally, a study by Berg Insight found that location-enabled ad spend reached about 8% of total mobile ad spend for 2012. This proportion is expected to increase to 33% by 2017. Location-based data is driving much of the interest - and success • Enabling campaigns with local data produces measurable results. • In a study of over 2,500 of its mobile marketing campaigns, Verve found that its location-based ad efforts were about twice as effective as the mobile industry average click-through rate (CTR) of 0.4%. • Geo-aware ads, geo-fenced ads, and location data paired with audience demographics or purchase intent are all proving to be extremely successful.
  • 12.
    IT is LosingControl Bring Your Own Everything Source: 2001 Australian Grand Prix
  • 13.
    How are webuilding this stuff? ALL OF THE “GEEK SPEAK”
  • 14.
    Mobile Web vsResponsive vs App vs ??? Source: Brad Frost
  • 15.
    Native vs Hybridvs Web Native Hybrid Web • • • • • • • • • • • • Best performance 3D and Gaming App store presence Expensive – especially across platforms Native SDK access App store presence Performance can be questionable Cross-platform faster/cheaper than Native No Native SDK access Not offline-friendly Low cost of entry Cross-platform cheapest of all
  • 16.
    Rethinking the EnterpriseLifecycle Frequent Platform Updates Constant Application Patches Specific Testing is Mandatory Short Hardware Lifespan Multi-Device Users
  • 17.
  • 18.
  • 19.
    So how (mobile)mature is your organization? EXERCISE #1
  • 20.
    Exercise #1: MobileMaturity Inventory Evaluate How many separate mobile-available applications are present in your organization – internal AND external? Does your organization have an official mobile strategy – if so share an overview? Does your software lifecycle policy account for mobile application support and maintenance? Is your organization supporting more than one mobile platform – if so which ones? Are mobile employees regularly using 3 devices (PC, tablet, smartphone)? Devices BYOD COPE Apps Android Sales / CRM BlackBerry Intranet iOS External Web Windows Consumer App Other Collaboration Virtual Desktop Mobile Web Responsive Native App
  • 21.
  • 22.
  • 23.
    Empowering Mobile Content Creation THEMOBILE WORKER WILL BE ENABLED
  • 24.
    Who is amobile worker? Courtesy: Frank Carter
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
    How has thisworker’s mobile toolset evolved?
  • 30.
    From Email &Calendar
  • 31.
  • 32.
  • 33.
    Soon we willbe creating
  • 34.
  • 35.
    Treat clients asmore than consumers
  • 36.
    Collect and curatemobile content
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
    Is this beingdone today? AND BY WHO?
  • 42.
  • 43.
  • 44.
  • 45.
    What is preventingus from creating the way we do on a PC? AND IS IT REALLY A PROBLEM?
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
    What is thenew input pattern? WHAT CAN REPLACE THE KEYBOARD & MOUSE?
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
    Can you helpmake content creation more mobile-friendly? EXERCISE #2
  • 57.
    Exercise #2: MakingCreation Mobile CHALLENGES Application Photoshop SOLUTIONS Problem Area Right Click and Keyboard Modifiers (Alt,Ctrl,Shift) Input Method Touch Voice Eye Other Provide Examples of this Method to Solve Challenge
  • 58.
  • 59.
    The road to Empowermentpasses through Enablement A FINAL THOUGHT
  • 60.
    Thank You! DAN LEWIS JUDGECONSULTING GROUP @DANTHEITMAN DLEWIS@JUDGE.COM