Noc and soc deck
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The document discusses plans to integrate the network operations center (NOC) and security operations center (SOC) at an organization into a single IT infrastructure organization over the next few months. This integration aims to [1] improve service and enable increased collaboration by reducing barriers between teams and simplifying service models, [2] leverage opportunities to align resources with goals through more integrated tools and functions, and [3] foster consistent planning and infrastructure innovation. The organization will host workshops for NOC and SOC staff to help define what the integrated organization should look like going forward.
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Soc
This document provides information about security operations centers (SOCs). It discusses why organizations build security controls and capabilities like SOCs, which are designed to reduce risk, protect businesses, and move from reactive responses to proactive threat mitigation. The document defines a SOC as a skilled team that follows processes to manage threats and reduce security risk. It outlines the major responsibilities of a SOC, which include monitoring, analyzing, and responding to security events. It also notes that effective SOCs balance people, processes, and technology. The document provides details about building a SOC and considerations in each of these domains. It includes a sample job description for a SOC analyst role.
Network operations center (noc)
A network operations center, also known as a "network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication or satellite network.
Best practices for building network operations center
The document discusses best practices for building a network operations center (NOC). Some key points:
- A NOC monitors and controls network activity from one or more locations. Early versions date back to the 1960s when AT&T opened centers to monitor switches and routes.
- Modern NOCs use network monitoring software and sophisticated systems to detect issues across multiple layers of the network before they impact the business.
- Maintaining skilled staff, efficient processes, integrated tools, automation, and a focus on performance, security and being proactive are characteristics of an effective NOC.
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Network Operations Center (NOC)
A Network Operations Center (NOC) is a centralized location where a team of IT professionals monitor, manage, and troubleshoot a company's network infrastructure. The NOC is responsible for ensuring that the network is running smoothly and efficiently, identifying and resolving any issues that may arise, and proactively monitoring the network to prevent problems from occurring.
In a typical NOC, IT professionals use a variety of tools to monitor and manage the network, including network management software, monitoring tools, and security systems. They also maintain documentation of the network infrastructure, including diagrams, network configuration details, and other relevant information.
The NOC team is usually composed of network engineers, system administrators, and security experts, who work together to ensure that the network is secure, reliable, and available. They also provide technical support to users who experience problems with the network or related systems.
Overall, a Network Operations Center is an essential component of any organization that relies on a complex network infrastructure to conduct its business. It enables IT professionals to effectively manage and monitor the network, ensuring that it is always available and performing optimally.
Network Operation Center Best Practices
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
Security operations center-SOC Presentation-مرکز عملیات امنیت
Cyber Security Trends
Business Concerns
Cyber Threats
The Solutions
Security Operation Center
requirement
SOC Architecture model
SOC Implementation
SOC & NOC
SOC & CSIRT
SIEM & Correlation
-----------------------------------------------------------
Definition
Gartner defines a SOC as both a team, often operating in shifts around the clock, and a facility dedicated to and organized to prevent, detect, assess and respond to cybersecurity threats and incidents, and to fulfill and assess regulatory compliance. The term "cybersecurity operation center "is often used synonymously for SOC.
A network operations center (NOC) is not a SOC, which focuses on network device management rather than detecting and responding to cybersecurity incidents. Coordination between the two is common, however.
A managed security service is not the same as having a SOC — although a service provider may offer services from a SOC. A managed service is a shared resource and not solely dedicated to a single organization or entity. Similarly, there is no such thing as a managed SOC.
Most of the technologies, processes and best practices that are used in a SOC are not specific to a SOC. Incident response or vulnerability management remain the same, whether delivered from a SOC or not. It is a meta-topic, involving many security domains and disciplines, and depending on the services and functions that are delivered by the SOC.
Services that often reside in a SOC are:
• Cyber security incident response
• Malware analysis
• Forensic analysis
• Threat intelligence analysis
• Risk analytics and attack path modeling
• Countermeasure implementation
• Vulnerability assessment
• Vulnerability analysis
• Penetration testing
• Remediation prioritization and coordination
• Security intelligence collection and fusion
• Security architecture design
• Security consulting
• Security awareness training
• Security audit data collection and distribution
Alternative names for SOC :
Security defense center (SDC)
Security intelligence center
Cyber security center
Threat defense center
security intelligence and operations center (SIOC)
Infrastructure Protection Centre (IPC)
مرکز عملیات امنیت
Problem Management Overview
Problems use the same prioritisation as incidents. In order to prioritise, the impact and severity must be assessed.
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This document provides information about security operations centers (SOCs). It discusses why organizations build security controls and capabilities like SOCs, which are designed to reduce risk, protect businesses, and move from reactive responses to proactive threat mitigation. The document defines a SOC as a skilled team that follows processes to manage threats and reduce security risk. It outlines the major responsibilities of a SOC, which include monitoring, analyzing, and responding to security events. It also notes that effective SOCs balance people, processes, and technology. The document provides details about building a SOC and considerations in each of these domains. It includes a sample job description for a SOC analyst role.
Network operations center (noc)
A network operations center, also known as a "network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication or satellite network.
Best practices for building network operations center
The document discusses best practices for building a network operations center (NOC). Some key points:
- A NOC monitors and controls network activity from one or more locations. Early versions date back to the 1960s when AT&T opened centers to monitor switches and routes.
- Modern NOCs use network monitoring software and sophisticated systems to detect issues across multiple layers of the network before they impact the business.
- Maintaining skilled staff, efficient processes, integrated tools, automation, and a focus on performance, security and being proactive are characteristics of an effective NOC.
SOC Architecture - Building the NextGen SOC
Why are APTs difficult to detect
Revisit the cyber kill chain
Process orient detection
NextGen SOC Process
Building your threat mind map
Implement and measure your SOC
Network Operations Center (NOC)
A Network Operations Center (NOC) is a centralized location where a team of IT professionals monitor, manage, and troubleshoot a company's network infrastructure. The NOC is responsible for ensuring that the network is running smoothly and efficiently, identifying and resolving any issues that may arise, and proactively monitoring the network to prevent problems from occurring.
In a typical NOC, IT professionals use a variety of tools to monitor and manage the network, including network management software, monitoring tools, and security systems. They also maintain documentation of the network infrastructure, including diagrams, network configuration details, and other relevant information.
The NOC team is usually composed of network engineers, system administrators, and security experts, who work together to ensure that the network is secure, reliable, and available. They also provide technical support to users who experience problems with the network or related systems.
Overall, a Network Operations Center is an essential component of any organization that relies on a complex network infrastructure to conduct its business. It enables IT professionals to effectively manage and monitor the network, ensuring that it is always available and performing optimally.
Network Operation Center Best Practices
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
Security operations center-SOC Presentation-مرکز عملیات امنیت
Cyber Security Trends
Business Concerns
Cyber Threats
The Solutions
Security Operation Center
requirement
SOC Architecture model
SOC Implementation
SOC & NOC
SOC & CSIRT
SIEM & Correlation
-----------------------------------------------------------
Definition
Gartner defines a SOC as both a team, often operating in shifts around the clock, and a facility dedicated to and organized to prevent, detect, assess and respond to cybersecurity threats and incidents, and to fulfill and assess regulatory compliance. The term "cybersecurity operation center "is often used synonymously for SOC.
A network operations center (NOC) is not a SOC, which focuses on network device management rather than detecting and responding to cybersecurity incidents. Coordination between the two is common, however.
A managed security service is not the same as having a SOC — although a service provider may offer services from a SOC. A managed service is a shared resource and not solely dedicated to a single organization or entity. Similarly, there is no such thing as a managed SOC.
Most of the technologies, processes and best practices that are used in a SOC are not specific to a SOC. Incident response or vulnerability management remain the same, whether delivered from a SOC or not. It is a meta-topic, involving many security domains and disciplines, and depending on the services and functions that are delivered by the SOC.
Services that often reside in a SOC are:
• Cyber security incident response
• Malware analysis
• Forensic analysis
• Threat intelligence analysis
• Risk analytics and attack path modeling
• Countermeasure implementation
• Vulnerability assessment
• Vulnerability analysis
• Penetration testing
• Remediation prioritization and coordination
• Security intelligence collection and fusion
• Security architecture design
• Security consulting
• Security awareness training
• Security audit data collection and distribution
Alternative names for SOC :
Security defense center (SDC)
Security intelligence center
Cyber security center
Threat defense center
security intelligence and operations center (SIOC)
Infrastructure Protection Centre (IPC)
مرکز عملیات امنیت
Problem Management Overview
Problems use the same prioritisation as incidents. In order to prioritise, the impact and severity must be assessed.
Security Operation Center Fundamental
The document provides an introduction and agenda for a 3-day security operations center fundamentals course. Day 1 will cover famous attacks and how to confront them, as well as an introduction to security operations centers. Day 2 will discuss the key features, modules, processes, and people involved in SOCs. Day 3 will focus on the technology used in SOCs, including network monitoring, investigation, and correlation tools. The instructor is introduced and the document provides an overview of common attacks such as eavesdropping, data modification, spoofing, password attacks, denial of service, man-in-the-middle, and application layer attacks.
Next-Gen security operation center
Talking about Next-Gen Security Operation Center for IDNIC+APJII as representative from IDSECCONF. People-Centric SOC requires lot of investment on human in terms of quantity and quality, unfortunately, (good) IT security people are getting rare these days. Organisation need to put their investments more on technology, as in Industry 4.0, machines are getting more advanced to support Human on doing continuous and repetitive task.
Moving from “traditional” to next-gen SOC require proper plan, thats what this talk was about.
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You own a SIEM, but to be secure, you need a Security Operations Center! How do you cross the chasm? Do you hire staff or outsource? And what skills are needed? Mike Ostrowski, a cybersecurity industry veteran, will review common pitfalls experienced through the journey from SIEM to SOC, the pros and cons of an all in-house SOC vs. outsourcing, and the benefits of a hybrid SOC model.
Learning Objectives:
1: You own a SIEM, but to be secure, you need a SOC. How do you cross the chasm?
2: What are the pros and cons of in-house, fully managed and hybrid security?
3: What considerations go into deciding whether to employ a hybrid strategy?
(Source: RSA Conference USA 2018)
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Ben Rothke presented on building a Security Operations Center (SOC). He discussed the need for a SOC due to the large amounts of security data organizations face. A SOC provides continuous monitoring, protection, detection and response against threats. It is the nucleus of security operations. Rothke outlined the components and functions of an effective SOC, and discussed deciding whether to build an internal SOC or outsource to a managed security service provider. He provided questions to consider for each approach to help organizations determine the best option.
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The document provides an introduction and agenda for a 3-day security operations center fundamentals course. Day 1 will cover famous attacks and how to confront them, as well as an introduction to security operations centers. Day 2 will discuss the key features, modules, processes, and people involved in SOCs. Day 3 will focus on the technology used in SOCs, including network monitoring, investigation, and correlation tools. The instructor is introduced and the document provides an overview of common attacks such as eavesdropping, data modification, spoofing, password attacks, denial of service, man-in-the-middle, and application layer attacks.
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Talking about Next-Gen Security Operation Center for IDNIC+APJII as representative from IDSECCONF. People-Centric SOC requires lot of investment on human in terms of quantity and quality, unfortunately, (good) IT security people are getting rare these days. Organisation need to put their investments more on technology, as in Industry 4.0, machines are getting more advanced to support Human on doing continuous and repetitive task.
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Ben Rothke presented on building a Security Operations Center (SOC). He discussed the need for a SOC due to the large amounts of security data organizations face. A SOC provides continuous monitoring, protection, detection and response against threats. It is the nucleus of security operations. Rothke outlined the components and functions of an effective SOC, and discussed deciding whether to build an internal SOC or outsource to a managed security service provider. He provided questions to consider for each approach to help organizations determine the best option.
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- Loved it ? Like it here and ask me for a copy :-) plz send an email to agnihotry@gmail.com
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Building a World-Class Proactive Integrated Security and Network Ops Center
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Securing your IT infrastructure with SOC-NOC collaboration TWP
Securing your IT infrastructure with SOC-NOC collaboration TWP
Rothke rsa 2012 building a security operations center (soc)
Rothke rsa 2012 building a security operations center (soc)
Top 10 tips for effective SOC/NOC collaboration or integration
Top 10 tips for effective SOC/NOC collaboration or integration
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The document discusses how enterprise architecture can help organizations manage complexity and achieve transformation. It provides an overview of global CEO studies that found most CEOs expect greater complexity and many doubt their ability to manage it. Effective enterprise architecture allows organizations to better manage complexity on behalf of customers and partners. It provides executives a holistic view of business and IT domains and helps align IT investments with business goals. Developing an enterprise architecture is a journey that establishes the current and desired future states of an organization through roadmaps.
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Cisco uses a decentralized funding model called the Client Funded Model (CFM) for new e-business initiatives. Under CFM, business unit managers have authority to fund expenditures that increase sales and customer satisfaction. While this decentralized approach has been successful, it poses scaling challenges as initiatives have narrow scopes. Cisco should consider a centralized "Technology Research and Training Team" to keep employees informed of initiatives, reduce complexity, and establish a philosophy for discontinuing initiatives. Cisco can measure innovative efforts through goal achievement and tie compensation to these efforts using short-term bonuses and long-term stock options based on metrics like revenue growth, earnings growth, and customer satisfaction.
Enterprise Architecture
“The organizing logic for business processes and IT infrastructure reflecting the integration and standardization requirements of the firm’s operating model.” [1]
“A conceptual blueprint that defines the structure and operation of an organization. The intent of an enterprise architecture is to determine how an organization can most effectively achieve its current and future objectives.”[2]
Mcs final
Cisco uses a decentralized funding model called the Client Funded Model (CFM) to fund new e-business initiatives. Under CFM, business unit managers have authority to fund expenditures that increase sales and customer satisfaction. While decentralized funding has been successful, centralizing some innovation efforts could help address issues like ensuring all employees are aware of initiatives and pursuing opportunities across business units. A centralized "Technology Research and Training Team" would help keep employees informed of new technologies and initiatives while broadening the scope of initiatives. Cisco can tie compensation to measuring innovative efforts through organizational goals and linking incentives to customer satisfaction, revenues, and earnings growth.
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TaskYou are required to prepare for this Assessment Item by1..docx
Task
You are required to prepare for this Assessment Item by:
1. READING the Subject outline,
2. COMPLETING Topic 2 Project Planning
3. BUILDING your PLAN up from the ProjectTitle and Abstract in Assessment Task 1
WHAT TO DO:
1. Follow the Study Schedule and work with the Topics in Interact as they provide a "scaffold" for your learning in this subject.
2. Develop a detailed Capstone Project Proposal and Plan using project management software (as listed in the Study Schedule) and the skills you have acquired from IT Project Management to develop a project plan with a Work Breakdown Structure (WBS), milestones and Gantt chart. These tools may help.
1. MicrosoftProject Pro (http://office.microsoft.com/en-au/project/);
2. Open source tools like GanttProject (http://www.ganttproject.biz/);
3. OpenProj(http://sourceforge.net/projects/openproj/)
4. OpenProject (https://www.openproject.org/about).
5. ProjectLibre (http://www.projectlibre.org/)
3. Begin using the 'project blog' as a tool beyond the weekly progress reportsfor your chosen emerging technology topic:
1. The blog helps you to "think by writing" and also store your notes, project files and links in a cloud-based service.
2. Consider sharing the site with your peers as a way to tell a story and harness each other’s knowledge.
4. The blog is ideally updated each week with 3 or 4 entries for documenting your project notes and as the foundation for editing and writing the Capstone Project Report. An ideal blog entry will have around 50-150 words (150-600 words a week).
Presentation
Project Plan Sample Format
(subject to change or modified to include systems development projects)
1. Title: Emerging Technology and Innovation Topic
1. Project Blog ( Web address provided)
2. Weekly Progress Reports Plan (In class, Discussion Board or Project Blog entries)
2. Rationale
1. Problem domain
2. Purpose and justification
3. Supervisor Approval
4. Research Questions
5. Conceptual or Theoretical Framework
6. Methodology
1. Analysis of sources of information (EndNote, APA Referencing Style)
2. Research method(s)
3. Data collection or systems design methods
4. Ethical Issues
5. Compliance Requirements (Workplace, Industry or Government regulations)
7. Project Plan
1. Deliverables (Annotated Bibliography, Journal Paper, Report, Seminar)
2. Work breakdown structure (WBS)
3. Risk Analysis
4. Duration
5. Gantt chart
8. References
9. Appendix (if required)
Final project
Formulating Strategic Management Decisions
This final project is based on the following Harvard Business case study:
Khachatryan, D. (2014). Amarcord Incorporated: Combating money laundering using data analytics. Harvard Business Case Study. Retrieved from https://hbsp.harvard.edu/tu/789925b5
Assume your client accepted your urgent business proposal to design a data-driven approach to effectively accomplish the goal of fraud detection in financial institutions. Data analytics for fraud detection in financial institutions is the strat.
TaskYou are required to prepare for this Assessment Item by1..docx
Task
You are required to prepare for this Assessment Item by:
1. READING the Subject outline,
2. COMPLETING Topic 2 Project Planning
3. BUILDING your PLAN up from the ProjectTitle and Abstract in Assessment Task 1
WHAT TO DO:
1. Follow the Study Schedule and work with the Topics in Interact as they provide a "scaffold" for your learning in this subject.
2. Develop a detailed Capstone Project Proposal and Plan using project management software (as listed in the Study Schedule) and the skills you have acquired from IT Project Management to develop a project plan with a Work Breakdown Structure (WBS), milestones and Gantt chart. These tools may help.
1. MicrosoftProject Pro (http://office.microsoft.com/en-au/project/);
2. Open source tools like GanttProject (http://www.ganttproject.biz/);
3. OpenProj(http://sourceforge.net/projects/openproj/)
4. OpenProject (https://www.openproject.org/about).
5. ProjectLibre (http://www.projectlibre.org/)
3. Begin using the 'project blog' as a tool beyond the weekly progress reportsfor your chosen emerging technology topic:
1. The blog helps you to "think by writing" and also store your notes, project files and links in a cloud-based service.
2. Consider sharing the site with your peers as a way to tell a story and harness each other’s knowledge.
4. The blog is ideally updated each week with 3 or 4 entries for documenting your project notes and as the foundation for editing and writing the Capstone Project Report. An ideal blog entry will have around 50-150 words (150-600 words a week).
Presentation
Project Plan Sample Format
(subject to change or modified to include systems development projects)
1. Title: Emerging Technology and Innovation Topic
1. Project Blog ( Web address provided)
2. Weekly Progress Reports Plan (In class, Discussion Board or Project Blog entries)
2. Rationale
1. Problem domain
2. Purpose and justification
3. Supervisor Approval
4. Research Questions
5. Conceptual or Theoretical Framework
6. Methodology
1. Analysis of sources of information (EndNote, APA Referencing Style)
2. Research method(s)
3. Data collection or systems design methods
4. Ethical Issues
5. Compliance Requirements (Workplace, Industry or Government regulations)
7. Project Plan
1. Deliverables (Annotated Bibliography, Journal Paper, Report, Seminar)
2. Work breakdown structure (WBS)
3. Risk Analysis
4. Duration
5. Gantt chart
8. References
9. Appendix (if required)
Final project
Formulating Strategic Management Decisions
This final project is based on the following Harvard Business case study:
Khachatryan, D. (2014). Amarcord Incorporated: Combating money laundering using data analytics. Harvard Business Case Study. Retrieved from https://hbsp.harvard.edu/tu/789925b5
Assume your client accepted your urgent business proposal to design a data-driven approach to effectively accomplish the goal of fraud detection in financial institutions. Data analytics for fraud detection in financial institutions is the strat.
Business architecture & agile architecture
Prezentacja autorstwa Aleksandra Wyki przedstawiona na I Panelu BizDevOps. Omawia:
- Business Architecture - jak Business Capabilities, Value Streams, Business Model I Operating Model mogą wspomóc wdrażanie koncepcji BizDevOps
- Agile Architecture a koncepcja BizDevOps
CSPA: The Future of Statistical Production
The CSPA (Common Statistical Production Architecture) is a template architecture for developing statistical components (services) in a modular, standardized way to facilitate sharing and reuse across national statistical organizations. A proof of concept developed services for seasonal adjustment, confidentiality, and other functions. This demonstrated CSPA's potential to increase sharing, interoperability, and collaboration. The CSPA Implementation Group now maintains the CSPA and governs the development of new candidate services.
Similar to Noc and soc deck (20)
Frameworks to drive value from your investment in Information Technology
Frameworks to drive value from your investment in Information Technology
Bending the IT Op-Ex Cost Curve Through IT Simplification
Bending the IT Op-Ex Cost Curve Through IT Simplification
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Using strategy to drive ICT innovation – One not-for-profit's journey - Paul ...
Using strategy to drive ICT innovation – One not-for-profit's journey - Paul ...
Using Technology Transformation Effectively To Improve It Business Alignment
Using Technology Transformation Effectively To Improve It Business Alignment
TaskYou are required to prepare for this Assessment Item by1..docx
TaskYou are required to prepare for this Assessment Item by1..docx
TaskYou are required to prepare for this Assessment Item by1..docx
TaskYou are required to prepare for this Assessment Item by1..docx
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𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐈𝐂𝐓 𝐢𝐧 𝐞𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧:
Students will be able to explain the role and impact of Information and Communication Technology (ICT) in education. They will understand how ICT tools, such as computers, the internet, and educational software, enhance learning and teaching processes. By exploring various ICT applications, students will recognize how these technologies facilitate access to information, improve communication, support collaboration, and enable personalized learning experiences.
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐬𝐨𝐮𝐫𝐜𝐞𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐢𝐧𝐭𝐞𝐫𝐧𝐞𝐭:
-Students will be able to discuss what constitutes reliable sources on the internet. They will learn to identify key characteristics of trustworthy information, such as credibility, accuracy, and authority. By examining different types of online sources, students will develop skills to evaluate the reliability of websites and content, ensuring they can distinguish between reputable information and misinformation.
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Noc and soc deck
- 1. NOC and SOC – Looking Forward
- 2. Goal 2 • Over the next few months, we will integrate the NOC and SOC into a single IT Infrastructure organization with a unified management approach and shared services
- 3. Why? 3 • Integrating the SOC and NOC into a single unified organization allows us to: • Improve Service: – Reduces organizational and procedural barriers to shared work and incident response – Simplifies service delivery and support models for HUIT customers • Enable Increased Collaboration: – Leverages opportunities for more integrated tools, investments, and business functions – Better aligns our resources and priorities with HUIT Goals and CTO Office – Fosters consistent architectural planning – Allows for the creation of an engine for infrastructure technology innovation
- 4. What’s Next?
- 5. Help Us Define the Future 5 • We invite you to participate in a series of workshops to help define what an integrated NOC and SOC should look like • We will host 5-6 workshops over the next 2 months with participation from both NOC and SOC staff • Likely topics will include: – Architecture and Innovation – Building common practices for Engineering teams – Security Operations for Infrastructure – Monitoring, Management, and Automation – Cloud Program Integration • This is your chance to help shape the organization, services, and strategy for our team over the next several years. • Come join us!
- 6. Summary: What this integration IS and ISN’T 6 What it IS • Rationalizing services, resources, processes, and technologies across all of infrastructure to make us more efficient and effective; • Thoughtfully creating a unified, cohesive, and integrated set of infrastructure services that makes sense to our customers; • Positioning ourselves to better take advantage of the changes taking place within the IT industry, e.g. Cloud, Infrastructure as Code, Security; • Giving our employees opportunities to learn and grow in a much broader context; and • Transparency and inclusiveness in our approach and what we’re trying to accomplish. What it ISN’T • Consolidation or finding staffing redundancies between the NOC and the SOC; • One group subsuming another group; and • Abandoning the best practices that are currently in place…in both the SOC and NOC
- 7. Questions?