The document summarizes the IT Academy's Year 1 program and outlines plans to develop Level II courses. Over 1300 IT professionals completed Level I courses, with 40 becoming certified facilitators. Eight Level I badge requirements were also rolled out. Level II is designed for those who have completed Level I and will involve additional courses, webinars, and activities to deepen skills and allow professionals to integrate concepts into their work and lead discussions. Specific Level II tracks outlined include Service Mindset, Project Management, Agile, ITIL, and Information Security. The document concludes with an announcement of an upcoming demonstration of the Harvard Training Portal.

1. IT Academy – Taking You to the Next Level
IT Summit Breakout Session
June 2, 2016

2. Agenda
• IT Academy Year 1
• Trusted Advisor
• IT Academy - Develop Level II
• Harvard Training Portal Demonstration
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3. IT Academy Year 1
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 Over 1300 It Professionals Completed an IT Academy Level I Course
 40 IT Professionals Certified to Facilitate 5 of the IT Academy
Classes
 8 Level I Badge Requirements Rolled Out
 Trusted Advisor Coming June 16th & 17th
T-shaped
Professional

4. Trusted Advisor Level I
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5. Level II: Develop
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Complete Level I. Accomplish additional Level II
courses, webinars, and other activities at your own
pace. Lead a peer or team meeting to discuss how
the competency relates to your work and to
Harvard. Manager recommends employee for a
Level II badge.
Participant Driven
Manager Engagement
Begins to Integrate Foundational Concepts
With You Role & Responsibilities

6.  Who should participate in Level II
₋ All IT staff and management, regardless of role or
position after attending the Service Mindset class
 Level II Value Statement
₋ Deepen your knowledge and experience of
Accountability, Collaborative Partnerships, and
Empathy and set the stage for becoming a trusted
team and community exemplar of quality service
delivery
Service Mindset
Dennis Churchman
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7.  Who should participate in Level II
₋ Targeted to staff without formal PM experience interested
in attaining skills that will help them manage small
projects at Harvard.
 Level II Value Statement
₋ PM Level II offers the opportunity for a deeper dive in
managing the following project dimensions: Teams,
Communications, Change, Stakeholders, Risk,
Requirements, and Common Problems. A practical
component is also required to both demonstrate and
reinforce concepts.
Project Management
Michael Humphrys
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8.  Who should participate in Level II
₋ Members of or managers of an Agile team who
have completed the Agile Bootcamp
 Level II Value Statement
₋ Continuously improve your Agile practice – and in
doing so, transform the culture of your team to
one of productivity, sustainability, and Joy
Agile
Rob McCarthy
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9.  Who should participate in Level II
₋ All IT staff and management after completing ITIL
Foundations
 Level II Value Statement
₋ Deepen your understanding of specific aspects of
the ITIL framework for service management.
₋ Experience ITIL in action (e.g., processes,
activities) at Harvard.
ITIL
Maria Curcio
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10.  Who should participate in Level II (roles)
₋ Developers, Product Managers, System Architects,
System Engineers, Database Admins, Sys Admins,
and anyone supporting HRCI/L4 systems
 Level II Value Statement
₋ Promote greater stability and agility in your
systems by integrating security into your designs
that will enable desired functionality and minimize
data breaches, data corruption, and downtime.
Information Security
Sandy Silk
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11. Harvard Training Portal Demo
Harvard Training Portal
Bill Ganzenmuller
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