Top 10 tips for effective SOC/NOC collaboration or integrationSridhar Karnam
Top 10 tips for effective SOC/NOC collaboration or integration. In 5 years the security operation center and IT operation center will integrate and bring more context to security events and help to search, store, and analyze machine data for operational intelligence
Rothke secure360 building a security operations center (soc)Ben Rothke
Building a Security Operations Center (SOC) requires extensive planning and consideration of various organizational and technical factors. A SOC provides continuous monitoring, detection, and response capabilities to protect against cyber threats. It is important to determine whether to build an internal SOC or outsource these functions. Proper staffing, processes, metrics, and management are critical for SOC success.
SOC presentation- Building a Security Operations CenterMichael Nickle
Presentation I used to give on the topic of using a SIM/SIEM to unify the information stream flowing into the SOC. This piece of collateral was used to help close the largest SIEM deal (Product and services) that my employer achieved with this product line.
Companies are looking forward for single Operation center for entire IT stack, This preso summarize the design components for ESOC which will cater entire IT infrastructure and application stack from a single facility.
This document provides information about security operations centers (SOCs). It discusses why organizations build security controls and capabilities like SOCs, which are designed to reduce risk, protect businesses, and move from reactive responses to proactive threat mitigation. The document defines a SOC as a skilled team that follows processes to manage threats and reduce security risk. It outlines the major responsibilities of a SOC, which include monitoring, analyzing, and responding to security events. It also notes that effective SOCs balance people, processes, and technology. The document provides details about building a SOC and considerations in each of these domains. It includes a sample job description for a SOC analyst role.
An introduction to SOC (Security Operation Center)Ahmad Haghighi
The document discusses building a security operations center (SOC). It defines a SOC as a centralized unit that deals with security issues on an organizational and technical level. It monitors, assesses, and defends enterprise information systems. The document discusses whether to build an internal SOC or outsource it. It also covers SOC technologies, personnel requirements, and the five generations of SOCs. It provides resources for learning more about designing and maturing a SOC.
SIEM enabled risk management , SOC and GRC v1.0Rasmi Swain
SIEM provides a single view of an organization's security by connecting and analyzing data from various security tools and systems. It gives security teams visibility into network activity, vulnerabilities, configurations, and risks. This allows SIEM to be the foundation for risk management, security operations centers, and governance, risk, and compliance programs. By providing security intelligence in real-time from logs, events, and other data sources, SIEM helps organizations detect threats, contain incidents, and ensure ongoing compliance.
Top 10 tips for effective SOC/NOC collaboration or integrationSridhar Karnam
Top 10 tips for effective SOC/NOC collaboration or integration. In 5 years the security operation center and IT operation center will integrate and bring more context to security events and help to search, store, and analyze machine data for operational intelligence
Rothke secure360 building a security operations center (soc)Ben Rothke
Building a Security Operations Center (SOC) requires extensive planning and consideration of various organizational and technical factors. A SOC provides continuous monitoring, detection, and response capabilities to protect against cyber threats. It is important to determine whether to build an internal SOC or outsource these functions. Proper staffing, processes, metrics, and management are critical for SOC success.
SOC presentation- Building a Security Operations CenterMichael Nickle
Presentation I used to give on the topic of using a SIM/SIEM to unify the information stream flowing into the SOC. This piece of collateral was used to help close the largest SIEM deal (Product and services) that my employer achieved with this product line.
Companies are looking forward for single Operation center for entire IT stack, This preso summarize the design components for ESOC which will cater entire IT infrastructure and application stack from a single facility.
This document provides information about security operations centers (SOCs). It discusses why organizations build security controls and capabilities like SOCs, which are designed to reduce risk, protect businesses, and move from reactive responses to proactive threat mitigation. The document defines a SOC as a skilled team that follows processes to manage threats and reduce security risk. It outlines the major responsibilities of a SOC, which include monitoring, analyzing, and responding to security events. It also notes that effective SOCs balance people, processes, and technology. The document provides details about building a SOC and considerations in each of these domains. It includes a sample job description for a SOC analyst role.
An introduction to SOC (Security Operation Center)Ahmad Haghighi
The document discusses building a security operations center (SOC). It defines a SOC as a centralized unit that deals with security issues on an organizational and technical level. It monitors, assesses, and defends enterprise information systems. The document discusses whether to build an internal SOC or outsource it. It also covers SOC technologies, personnel requirements, and the five generations of SOCs. It provides resources for learning more about designing and maturing a SOC.
SIEM enabled risk management , SOC and GRC v1.0Rasmi Swain
SIEM provides a single view of an organization's security by connecting and analyzing data from various security tools and systems. It gives security teams visibility into network activity, vulnerabilities, configurations, and risks. This allows SIEM to be the foundation for risk management, security operations centers, and governance, risk, and compliance programs. By providing security intelligence in real-time from logs, events, and other data sources, SIEM helps organizations detect threats, contain incidents, and ensure ongoing compliance.
Security Management is very complex and does not limit itself to products and technologies. It is important to consider alternatives when setting up a Security Operation Center (SOC), from insight into the business plan requirements, ability and the skill set of people who will handle the SOC, the responsibilities for the team, budget and more.
Network operations center best practices (3)Gabby Nizri
This document discusses best practices for Network Operations Centers (NOCs). It covers essential tools like ticketing systems, knowledgebases, reporting and monitoring. Implementing these tools helps NOCs keep track of issues, share knowledge, measure performance, and monitor infrastructure and user experience. The document also discusses defining roles and responsibilities clearly to avoid delays in decision making and assigning work appropriately based on skills. Defining operator and shift manager roles helps prioritize tasks and escalate issues effectively.
Top 10 SIEM Best Practices, SANS Ask the ExpertAccelOps
This is the SANS ask the experts webinar "Putting the top 10 SIEM best practices to work" which discussed the major categories by an expert panel during the Sept. 2, 2010 webcast sponsored and created by AccelOps (copyright) and moderated by Bill Sieglein of the CSO Breakfast Club.
So You Got That SIEM. NOW What Do You Do? by Dr. Anton ChuvakinAnton Chuvakin
So You Got That SIEM. Now What Do You Do? Anton Chuvakin, Principal, Security Warrior Consulting (@anton_chuvakin)
Many organization that acquired Security Information and Event Management (SIEM) tools and even simpler log management tools have realized that they are not ready to use many of the advanced correlation features, despite promises that "they are easy to use" and "totally intuitive."
So, what should you do to achieve success with SIEM? What logs should you collect? Correlate? Review? How do you use log management as a step before SIEM? What process absolutely must be built before SIEM purchase becomes successful?
At this presentation, you will learn from the experience of those who did not have the benefit of learning from other's mistakes. Also, learn a few tips on how to "operationalize" that SIEM purchase you've made. And laugh at some hilarious stories of "SIEM FAIL" of course! As a bonus track, how to revive a FAILED SIEM deployment you inherited at your new job will be discussed.
Securing your IT infrastructure with SOC-NOC collaboration TWPSridhar Karnam
The document discusses integrating log management with IT operations to improve security and incident management. Log management provides universal collection, analysis and long-term retention of log data from all sources. Integrating this with IT operations tools allows security incidents to be detected and addressed through the IT operations workflow. This provides better visibility into the root causes of issues and their business impacts. A case study of HP-IT is presented where they integrated log management with their IT operations solution to manage security incidents and the complex IT infrastructure supporting 350,000 employees.
7 Reasons your existing SIEM is not enoughCloudAccess
For many enterprises, SIEM has evolved into a ubiquitous and useful tool. It is meant to detect, correlate and alert users to potential threats. In fact, it is an excellent tool to collect and aggregate information in real-time from across the enterprise and present an actionable review of security issues... HOWEVER there are several mission critical aspects of the current generation of SIEM that don't meet modern security needs.
3SC World is a company that provides various business services and technology solutions with over 20 years of experience. It offers expertise in areas such as IT, cyber security, banking, supply chain management, and government contracting. The company works with clients across many industries to meet their outsourcing needs on time and within budget.
Exercise Your SOC: How to run an effective SOC response simulation (BSidesCha...Brian Andrzejewski
Security Operation Centers (SOCs) are the front line for incident detection, response, and escalation for organizations. Few security teams evaluate their SOC's tools, techniques and procedures (TTPs) are working to their expected SOC response - even fewer on live networks with their CISO's approval.
This HOWTO talk for security teams will cover a crawl/walk/run approach to build and execute live fire incidents to target your SOC's TTP abilities to detect, respond, and escalate. Techniques, lessons learned, and WAR stories will be discussed to how to select your exercises, determine expected outcomes, methods to measure results, coordinate for CISO sign off, and how to report lessons learned to improve your SOC's TTP response.
BSidesCharm 2018 video at:
https://www.youtube.com/watch?v=tXwHr4sycew
Talk that I gave in 2010 for the MIS Training Institute in Orlando. Two areas that garnered the most questions from the crowd were how to establish effective business objectives prior to implementing the SIEM in order to effectively manage expectations and of course vendor selection criteria. I could probably do a whole other talk on selecting a SIEM vendor.
Stop Chasing the Version: Compliance with CIPv5 through CIPv99 Tripwire
For many energy companies, readying for compliance with the latest version of NERC Critical Infrastructure Protection (CIP) standards, whether they be v5, v6, v7 or beyond is not the first priority – delivering reliable energy to the BES is. So, how does a company deal not only with the impending changes of CIP v5, but do so in a manner that best positions them for compliance with future versions and secures their cyber environment?
Join our live webcast on Thursday February 5 to hear from ICF, Tripwire, and AssurX industry experts who are helping organizations already grappling with the new and upcoming CIP requirements, implementing a risk based approach, the steps they are taking to get ahead of the curve, and addressing the uncertainty.
Key Takeaways - Regarding Readiness for NERC CIPv5 (and beyond):
•Best approaches for achieving compliance in a changing environment. (i.e. v5, v6, v7).
•How to save time, resources, and achieve automation with practical guidance on compliance efforts for current and future CIP requirements.
•Practical highlights and key controls from those already working on the most pressing issues.
This document discusses key considerations for choosing a SIEM (security information and event management) solution. It begins with an overview of ManageEngine, a provider of IT management software. It then discusses the importance of log management and security event monitoring. The document outlines 8 critical factors to consider when selecting a SIEM solution: log collection capabilities, user activity monitoring, real-time event correlation, log retention, compliance reporting, file integrity monitoring, log forensics, and dashboards. It presents ManageEngine's SIEM offering and highlights its ease of deployment, cost-effectiveness, customizable dashboards, and universal log collection. The presentation concludes with a Q&A.
Stay out of headlines for non compliance or data breachSridhar Karnam
Tight alignment between compliance and security capabilities can make each component stronger than it would be by itself. Organizations that blend the two not only more effectively combat targeted attacks and data breaches, but also more easily meet compliance requirements and avoid expensive fines. Learn how leading organizations are leveraging continuous monitoring and incident response management to achieve a more secure and compliant enterprise.
Summarize the design and build approach for SOC (Security Operation Center) for both end user company and service providers. Defines the approach flow for SOC building and various components and phases involved. Defines design thumb rules and parameters for SOC Design.
Manoj purandare - Stratergy towards an Effective Security Operations Centre -...Manoj Purandare ☁
The document outlines a strategy for building an effective security operations center (SOC) in four main parts. It discusses (1) the need for a SOC and roadmap for implementation, (2) required team members, processes, technologies, and threat intelligence, (3) governance, risk, and compliance frameworks, and (4) an 11-step recipe for SOC success focusing on mission, services, people, processes, and communication. The overall strategy presents a structured approach for organizations to establish a SOC capability that enables security management and aligns with standards like ISO 27001.
Building an Intelligence-Driven Security Operations CenterEMC
This white paper describes how an intelligence-driven security operations center (SOC) improves threat detection and response by helping organizations use all available security-related information from both internal and external sources to detect hidden threats and even predict new ones.
Implementing and Running SIEM: Approaches and LessonsAnton Chuvakin
This document provides an outline and overview of implementing and running a SIEM (Security Information and Event Management) system. It discusses different approaches such as building, buying, or outsourcing a SIEM. It analyzes the choices and risks/advantages of each approach. The document also details common "worst practices" seen in SIEM and log management projects and provides lessons learned from case studies of projects that did not go well.
Stop Attacks and Mitigate Risk with Application and Device ControlSymantec
Application and device control features in Symantec Endpoint Protection allow organizations to restrict applications and devices used on endpoints, mitigate risks, and prevent attacks. These features whitelist approved applications and devices, blacklist those known to be bad, and block unauthorized access. They also prevent data loss through external storage devices and help enforce corporate security policies and compliance standards.
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
This document discusses a centralized IT infrastructure management system that provides monitoring, alarming, and fault tracking capabilities. The system monitors servers, databases, networks, processes, log files and more. It sends alarms via SMS, email and sound. Issues are tracked in a knowledge base. The system integrates with Active Directory and supports failover clustering. It reduces administrator workload and improves system stability by allowing faster response to issues.
Security Management is very complex and does not limit itself to products and technologies. It is important to consider alternatives when setting up a Security Operation Center (SOC), from insight into the business plan requirements, ability and the skill set of people who will handle the SOC, the responsibilities for the team, budget and more.
Network operations center best practices (3)Gabby Nizri
This document discusses best practices for Network Operations Centers (NOCs). It covers essential tools like ticketing systems, knowledgebases, reporting and monitoring. Implementing these tools helps NOCs keep track of issues, share knowledge, measure performance, and monitor infrastructure and user experience. The document also discusses defining roles and responsibilities clearly to avoid delays in decision making and assigning work appropriately based on skills. Defining operator and shift manager roles helps prioritize tasks and escalate issues effectively.
Top 10 SIEM Best Practices, SANS Ask the ExpertAccelOps
This is the SANS ask the experts webinar "Putting the top 10 SIEM best practices to work" which discussed the major categories by an expert panel during the Sept. 2, 2010 webcast sponsored and created by AccelOps (copyright) and moderated by Bill Sieglein of the CSO Breakfast Club.
So You Got That SIEM. NOW What Do You Do? by Dr. Anton ChuvakinAnton Chuvakin
So You Got That SIEM. Now What Do You Do? Anton Chuvakin, Principal, Security Warrior Consulting (@anton_chuvakin)
Many organization that acquired Security Information and Event Management (SIEM) tools and even simpler log management tools have realized that they are not ready to use many of the advanced correlation features, despite promises that "they are easy to use" and "totally intuitive."
So, what should you do to achieve success with SIEM? What logs should you collect? Correlate? Review? How do you use log management as a step before SIEM? What process absolutely must be built before SIEM purchase becomes successful?
At this presentation, you will learn from the experience of those who did not have the benefit of learning from other's mistakes. Also, learn a few tips on how to "operationalize" that SIEM purchase you've made. And laugh at some hilarious stories of "SIEM FAIL" of course! As a bonus track, how to revive a FAILED SIEM deployment you inherited at your new job will be discussed.
Securing your IT infrastructure with SOC-NOC collaboration TWPSridhar Karnam
The document discusses integrating log management with IT operations to improve security and incident management. Log management provides universal collection, analysis and long-term retention of log data from all sources. Integrating this with IT operations tools allows security incidents to be detected and addressed through the IT operations workflow. This provides better visibility into the root causes of issues and their business impacts. A case study of HP-IT is presented where they integrated log management with their IT operations solution to manage security incidents and the complex IT infrastructure supporting 350,000 employees.
7 Reasons your existing SIEM is not enoughCloudAccess
For many enterprises, SIEM has evolved into a ubiquitous and useful tool. It is meant to detect, correlate and alert users to potential threats. In fact, it is an excellent tool to collect and aggregate information in real-time from across the enterprise and present an actionable review of security issues... HOWEVER there are several mission critical aspects of the current generation of SIEM that don't meet modern security needs.
3SC World is a company that provides various business services and technology solutions with over 20 years of experience. It offers expertise in areas such as IT, cyber security, banking, supply chain management, and government contracting. The company works with clients across many industries to meet their outsourcing needs on time and within budget.
Exercise Your SOC: How to run an effective SOC response simulation (BSidesCha...Brian Andrzejewski
Security Operation Centers (SOCs) are the front line for incident detection, response, and escalation for organizations. Few security teams evaluate their SOC's tools, techniques and procedures (TTPs) are working to their expected SOC response - even fewer on live networks with their CISO's approval.
This HOWTO talk for security teams will cover a crawl/walk/run approach to build and execute live fire incidents to target your SOC's TTP abilities to detect, respond, and escalate. Techniques, lessons learned, and WAR stories will be discussed to how to select your exercises, determine expected outcomes, methods to measure results, coordinate for CISO sign off, and how to report lessons learned to improve your SOC's TTP response.
BSidesCharm 2018 video at:
https://www.youtube.com/watch?v=tXwHr4sycew
Talk that I gave in 2010 for the MIS Training Institute in Orlando. Two areas that garnered the most questions from the crowd were how to establish effective business objectives prior to implementing the SIEM in order to effectively manage expectations and of course vendor selection criteria. I could probably do a whole other talk on selecting a SIEM vendor.
Stop Chasing the Version: Compliance with CIPv5 through CIPv99 Tripwire
For many energy companies, readying for compliance with the latest version of NERC Critical Infrastructure Protection (CIP) standards, whether they be v5, v6, v7 or beyond is not the first priority – delivering reliable energy to the BES is. So, how does a company deal not only with the impending changes of CIP v5, but do so in a manner that best positions them for compliance with future versions and secures their cyber environment?
Join our live webcast on Thursday February 5 to hear from ICF, Tripwire, and AssurX industry experts who are helping organizations already grappling with the new and upcoming CIP requirements, implementing a risk based approach, the steps they are taking to get ahead of the curve, and addressing the uncertainty.
Key Takeaways - Regarding Readiness for NERC CIPv5 (and beyond):
•Best approaches for achieving compliance in a changing environment. (i.e. v5, v6, v7).
•How to save time, resources, and achieve automation with practical guidance on compliance efforts for current and future CIP requirements.
•Practical highlights and key controls from those already working on the most pressing issues.
This document discusses key considerations for choosing a SIEM (security information and event management) solution. It begins with an overview of ManageEngine, a provider of IT management software. It then discusses the importance of log management and security event monitoring. The document outlines 8 critical factors to consider when selecting a SIEM solution: log collection capabilities, user activity monitoring, real-time event correlation, log retention, compliance reporting, file integrity monitoring, log forensics, and dashboards. It presents ManageEngine's SIEM offering and highlights its ease of deployment, cost-effectiveness, customizable dashboards, and universal log collection. The presentation concludes with a Q&A.
Stay out of headlines for non compliance or data breachSridhar Karnam
Tight alignment between compliance and security capabilities can make each component stronger than it would be by itself. Organizations that blend the two not only more effectively combat targeted attacks and data breaches, but also more easily meet compliance requirements and avoid expensive fines. Learn how leading organizations are leveraging continuous monitoring and incident response management to achieve a more secure and compliant enterprise.
Summarize the design and build approach for SOC (Security Operation Center) for both end user company and service providers. Defines the approach flow for SOC building and various components and phases involved. Defines design thumb rules and parameters for SOC Design.
Manoj purandare - Stratergy towards an Effective Security Operations Centre -...Manoj Purandare ☁
The document outlines a strategy for building an effective security operations center (SOC) in four main parts. It discusses (1) the need for a SOC and roadmap for implementation, (2) required team members, processes, technologies, and threat intelligence, (3) governance, risk, and compliance frameworks, and (4) an 11-step recipe for SOC success focusing on mission, services, people, processes, and communication. The overall strategy presents a structured approach for organizations to establish a SOC capability that enables security management and aligns with standards like ISO 27001.
Building an Intelligence-Driven Security Operations CenterEMC
This white paper describes how an intelligence-driven security operations center (SOC) improves threat detection and response by helping organizations use all available security-related information from both internal and external sources to detect hidden threats and even predict new ones.
Implementing and Running SIEM: Approaches and LessonsAnton Chuvakin
This document provides an outline and overview of implementing and running a SIEM (Security Information and Event Management) system. It discusses different approaches such as building, buying, or outsourcing a SIEM. It analyzes the choices and risks/advantages of each approach. The document also details common "worst practices" seen in SIEM and log management projects and provides lessons learned from case studies of projects that did not go well.
Stop Attacks and Mitigate Risk with Application and Device ControlSymantec
Application and device control features in Symantec Endpoint Protection allow organizations to restrict applications and devices used on endpoints, mitigate risks, and prevent attacks. These features whitelist approved applications and devices, blacklist those known to be bad, and block unauthorized access. They also prevent data loss through external storage devices and help enforce corporate security policies and compliance standards.
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
This document discusses a centralized IT infrastructure management system that provides monitoring, alarming, and fault tracking capabilities. The system monitors servers, databases, networks, processes, log files and more. It sends alarms via SMS, email and sound. Issues are tracked in a knowledge base. The system integrates with Active Directory and supports failover clustering. It reduces administrator workload and improves system stability by allowing faster response to issues.
Building a World-Class Proactive Integrated Security and Network Ops CenterPriyanka Aash
The SNOC (Security & Network Operations Center) is a cost-effective, world-class, proactive integrated function that leverages and optimizes your current NOC members while hiring a minimal number of additional security professionals. Learn how to use the SNOC framework to transform your existing NOC into a single effective team that is responsible for both network and security functions.
(Source: RSA USA 2016-San Francisco)
This document outlines the topics that will be covered in a course on security operations centers (SOCs) and security information and event management (SIEM). It discusses traditional security approaches and their weaknesses. It then introduces advanced persistent threats, targeted malware like Stuxnet and Flame, and new mobile threats. The role of SIEM technologies and SOC frameworks for centralized security monitoring, analytics, and response are explained. Key components of SOCs like threat management, vulnerability management, and security intelligence services are also outlined.
This document discusses the convergence of security operations centers (SOCs) and network operations centers (NOCs) for improved efficiency and response. It outlines how IT service management aims to reduce silos and organize functions like identity management, vulnerability management, and security operations. Challenges of SOC/NOC monitoring include different tools that limit data availability and correlation, hindering root cause analysis and collaboration. Successful convergence requires assessing standards, defining controls based on capabilities, documenting policies, and obtaining stakeholder approval.
The document discusses plans to integrate the network operations center (NOC) and security operations center (SOC) at an organization into a single IT infrastructure organization over the next few months. This integration aims to [1] improve service and enable increased collaboration by reducing barriers between teams and simplifying service models, [2] leverage opportunities to align resources with goals through more integrated tools and functions, and [3] foster consistent planning and infrastructure innovation. The organization will host workshops for NOC and SOC staff to help define what the integrated organization should look like going forward.
This document provides training for resident advisors on responding to after-hours incidents. It outlines the roles and responsibilities at different response levels from RAs to directors. RAs are the initial responders and follow a 3 step process: address the primary issue, provide community support, and document the incident. Higher levels like SOCs and directors provide escalating levels of support. RAs are told to remain calm, work with residents, use their resources, and call supervisors if unsure how to respond to an issue.
Rothke rsa 2012 building a security operations center (soc)Ben Rothke
This document discusses building a Security Operations Center (SOC). It outlines the need for a SOC to provide continuous security monitoring, protection, detection and response against threats. It then discusses the key components of an effective SOC, including real-time monitoring, reporting, post-incident analysis and security information and event management tools. Finally, it examines the considerations around choosing to build an internal SOC versus outsourcing to a managed security service provider.
Skill Set Needed to work successfully in a SOCFuad Khan
This document discusses security operations centers (SOCs) and the roles within them. A SOC is an organization that defends a computer network against unauthorized activity through monitoring, detection, analysis, and response. The document outlines the responsibilities of tier 1, 2, and 3 SOC analysts, with tier 1 observing logs and putting in trouble tickets, tier 2 taking on more research, analysis, and automation, and tier 3 specializing in advanced security areas and serving as expert "hunters". It emphasizes that teamwork is essential for all SOC roles.
Integrated Security Operations Center (ISOC) for Cybersecurity CollaborationPriyanka Aash
This session will present a real case study of methodology and advanced cybersecurity tools used along with important tips and lessons learned on implementing an ISOC project at the second largest city of the nation. Topics include the critical success factors, advanced tools and technologies for ISOC, Situational Awareness, Threat Intelligence Sharing and cybersecurity collaboration.
(Source: RSA USA 2016-San Francisco)
The document discusses a Network Operations Center (NOC). A NOC monitors and manages an organization's entire network infrastructure, including servers, switches, routers and other devices. It aims to ensure optimal network performance, availability and security through around-the-clock monitoring by a team of network engineers and security experts.
Advancing From Fault Management To Fault Resolution FrameworkTTI Telecom
In our converged world, operational excellence relies on an orchestrated fault resolution process rather than diverse fault management techniques.
Learn how to apply the principles of an effective fault resolution strategy with TTI Telecom's Fault Resolution Framework.
El documento describe un Network Operation Center (NOC), el cual es un sitio desde donde se controlan y monitorean las redes de computación y telecomunicaciones de una organización las 24 horas del día los 365 días del año. Un NOC permite visualizar la topología de red, detectar alarmas de diferentes niveles, y trabajar de forma remota sin necesidad de estar físicamente en la oficina. El NOC se encarga de supervisar la red, identificar problemas, y escalar incidentes de forma jerárquica para resolverlos de manera rápida.
Network Operation Centre Highlights and Practices
In complex networks, the telecom operators and IT organizations can consider the report for high level planning and operations
This document discusses centralized logging and monitoring for Docker Swarm and Kubernetes orchestration platforms. It covers collecting container logs and metrics through agents, automatically tagging data with metadata, and visualizing logs and metrics alongside events through centralized log management and monitoring systems. An example monitoring setup is described for a Swarm cluster of 3000+ nodes running 60,000 containers.
The document discusses the key components of an image processing system, including image sensing, digitization, storage, and display. It covers common image sensing devices like cameras, scanners, and MRI systems. It also describes digitizers, different types of digital storage, and principal display devices. Finally, it discusses concepts like spatial and gray-level resolution, sampling and quantization, and interpolation methods used for zooming and shrinking digital images.
The document provides an overview of basic image processing concepts and techniques using MATLAB, including:
- Reading and displaying images
- Performing operations on image matrices like dilation, erosion, and thresholding
- Segmenting images using global and local thresholding methods
- Identifying and labeling connected components
- Extracting properties of connected components using regionprops
- Performing tasks like edge detection and noise removal
Code examples and explanations are provided for key functions like imread, imshow, imdilate, imerode, im2bw, regionprops, and edge.
This document summarizes key concepts in digital image processing, including:
1) Image processing transforms digital images for viewing or analysis and includes image-to-image, image-to-information, and information-to-image transformations.
2) Image-to-image transformations like adjustments to tonescale, contrast, and geometry are used to enhance or alter digital images for output or diagnosis.
3) Image-to-information transformations extract data from images through techniques like histograms, compression, and segmentation for analysis.
4) Information-to-image transformations are needed to reconstruct images for output through techniques like decompression and scaling.
This document summarizes an expert panel discussion on implementing security information and event management (SIEM) best practices. The panelists from AccelOps and other security organizations discuss the top 10 SIEM best practices, including establishing monitoring and reporting requirements, determining infrastructure audit activations, identifying audit data requirements, and monitoring defenses, access controls, and applications. The panelists emphasize mapping requirements, scoping implementations based on organizational size, and determining operational processes to integrate SIEM practices effectively.
On the Application of AI for Failure Management: Problems, Solutions and Algo...Jorge Cardoso
Artificial Intelligence for IT Operations (AIOps) is a class of software which targets the automation of operational tasks through machine learning technologies. ML algorithms are typically used to support tasks such as anomaly detection, root-causes analysis, failure prevention, failure prediction, and system remediation. AIOps is gaining an increasing interest from the industry due to the exponential growth of IT operations and the complexity of new technology. Modern applications are assembled from hundreds of dependent microservices distributed across many cloud platforms, leading to extremely complex software systems. Studies show that cloud environments are now too complex to be managed solely by humans. This talk discusses various AIOps problems we have addressed over the years and gives a sketch of the solutions and algorithms we have implemented. Interesting problems include hypervisor anomaly detection, root-cause analysis of software service failures using application logs, multi-modal anomaly detection, root-cause analysis using distributed traces, and verification of virtual private cloud networks.
Software Licensing In The Cloud (CloudWorld 2009)Stuart Charlton
This document discusses challenges with traditional software licensing models in the cloud environment and proposes solutions using cloud modeling and entitlement languages. Specifically, it notes that on-demand access strains current rigid licensing but a full shift to "as a service" is unlikely. It proposes using hyperlinked cloud modeling languages to describe software, architecture, and infrastructure along with entitlements. A cloud entitlements reference architecture and minimal entitlements language are suggested to help resolve technical barriers to software licensing in cloud computing.
Using Network Recording and Search to Improve IT Service DeliveryEmulex Corporation
For organizations that depend critically on their network to provide services to both internal and external customers, understanding why quality of service issues occur is critical. An emerging tool in Network Performance Management and Diagnostics (NPMD) is network recording and search, which allows network operations (NetOps) staff to identify issues in service and application delivery.
Finding the right data (whether packets, netflows, or otherwise) to understand why your application is underperforming is often like finding a needle in a haystack. In most cases, you have to find exactly the right set of packets to understand why you have a service performance issue or a service failure. As organizations move from 1Gb Ethernet to 10Gb Ethernet to 40/100Gb Ethernet (1GbE, 10GbE, 40/100GbE), the “amount of hay” is increasing by orders of magnitude. However, most network recording and search devices on the market today cannot keep up with data rates beyond a few gigabits per second, and have to “sample” the network traffic. In this context, selecting the right network recording and search device means the difference between understanding and resolving your problem quickly, and spending days or weeks trying to randomly capture the right packets.
In this webinar, we’ll explore the different options that organizations have for recording and mining network traffic to identify and resolve ITSM issues. We'll explore what matters most when your applications fail, and share some best-practice insights gleaned from working with customers that run some of the largest and most critical data networks on the planet.
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2. Increasing Data Center Complexity
Technology
Virtualization, network storage, VOIP and web applications
Access
VPN, mobile, WAN, LAN, wireless, security
People
Distributed, specialized, fewer resources, lower budgets
Process
ITSM adoption – control, administration, and monitoring of the entire
infrastructure – supported by standards (COBIT, ITIL, ISO, etc.)
Tools
Multiple point tools, bolt-on with expensive integration points, maintenance
(C) 2009 AccelOps, Inc. 8/4/2009 2
3. Current State Resolution Process
“All hands on deck”
Multiple people, systems, consoles, data sources, …
Synchronous communication challenging
No “single source of truth”
Outcomes
Extended root-cause analysis
Decreased MTTR
Datacenter Help Desk SOC, NOC Systems, Application
SLA’s not achieved Director Admin Mgmt.
Unhappy customers
(C) 2009 AccelOps, Inc. 8/4/2009 3
4. What is Needed
Cross-domain visibility
Network, systems, security, applications and identity
Understanding of interdependencies
Element relationship to applications and business services
Rapid, comprehensive information access
“A single source of truth”
Aligned systems, tools
Seamless
Cost-effective
A single pane of glass…
(C) 2009 AccelOps, Inc. 8/4/2009 4
5. Why SOC − NOC Convergence
Optimize resources
Align stakeholders, systems, tools, information
Procedures
Controls
Workflows
Reporting
Improve SLA
Decrease costs
Increase responsiveness to the business
(C) 2009 AccelOps, Inc. 8/4/2009 5
6. SOC/NOC Convergence − How
Define critical capabilities
Network operations Security operations
Network fault tolerance Network behavior anomaly
Switch/router configuration detection
Sniffing troubleshooting Intrusion detection
Systems monitoring Log management
Network forensics
Identify control/process gaps
Network anomalies and system changes (underlying issue,
vulnerability)
Identity and location (who and where)
Violation or incident impact on business (diminished means to
understand impact)
(C) 2009 AccelOps, Inc. 8/4/2009 6
7. SOC/NOC Convergence − How
Alignment
Organizational, standards, controls, policies
Identify enabling technology
Integrated tools vs. Point tools
Complementary technology integration – e.g. Service desk
(C) 2009 AccelOps, Inc. 8/4/2009 7
8. AccelOps & SOC/NOC Convergence
Single-pane of glass for end-to-end visibility
Cuts across networks, systems, applications and identity
Proactive monitoring and efficient root-cause analysis
reduces service downtime and optimize resources
Correlate data from all components and domains (performance,
availability, security) to derive root cause
Integrated monitoring solution
Performance, Availability, Change,
Security, BSM
Visualization, Enterprise Search
CMDB
Identity, location management
Compliance automation
(C) 2009 AccelOps, Inc. 8/4/2009 8
9. Information
Please contact AccelOps at
Sales@accelops.net
+1 (408) 490-0903, extension 1
Or visit www.accelops.net
(C) 2009 AccelOps, Inc. 8/4/2009 9