1. Amanda Rivers 253-737-3812
4415 S 73rd
st
Tacoma, WA 98409 asumendi77@gmail.com
Skills and Personal Strengths
*Windows *Excellent Communication
*MS Office *Problem Solver
*Typing *Motivated and Energetic
*Data Entry *Multi-tasker
*10 Key *Quick learner
*Multi-line phone systems *Able to work well with others
*Alpha-Numeric Filing *Honest, Accurate and Very Reliable
*General Office Equipment *Organized and Detail Oriented
Relevant Experience
Answers main department phone and directs calls to appropriate staff member; takes messages provides
information.
Provides general clerical and office duties, as needed
Utilized effective listening skills to understand the needs and concerns of patients and visitors.
Explained policies and procedures to groups and individuals.
Established and promoted professional relationships with patients and other staff.
Assisted in resolving issues and complaints.
Greeted patients and family members in a friendly manner and directed to appropriate staff.
Provide excellent customer service.
Transported patients by bed, wheelchair, and gurney for transfer, procedures, and discharge.
Instructed patients in proper care and helped individuals take steps to improve or maintain their health.
Compiles information and performs data entry activities.
Showing empathy for others, Taking vitals when necessary
Able to concentrate on details and be precise whild experiencing frequent interruptions
Ability to work with and diffuse, if appropriate, difficult and sensitive situations
Employment History
St. Joseph MC CNA 03/15 to current
Virginia Mason PCT 09/14 to 02/15
Seattle Cancer Care Alliance CNA 10/13 to 03/15
Prestige Care CNA 04/11 to current
Terwilliger Plaza Caregiver 11/10 to 07/13
Golden Living Nursing Assistant 05/10 to 11/10
Wal-Mart Cashier/Stocker 12/08 to 06/10
Education
Kent-Meridian High school Kent, WA Diploma with emphasis in computers
T.V.C.C Ontario, OR Nursing Assistant Course
Golden Living Training Ctr Fresno, CA Nursing Assistant Certification
Certifications
BLS/CPR EXP- December 2017
WA NAC- 60326049
WA MAR- MR60509732
WA Pharmacy Assistant License- VB60423567