SlideShare a Scribd company logo
Sha.Moza B. Sultan Marjin bldg.
Al Rigga, Dubai
M: +00971561042640
E: tmlabiste1690@gmail.com
Nationality: FILIPINO
PERSONAL SUMMARY
 Excellent ability to provide high quality secretarial support to a multifaceted team.
 Experienced at typing of letters, reports, etc. from audio and copy typing, photocopying, faxing,
sorting and distributing post and taking minutes if required.
 Analytical and problem solving skills, good decision making skills, extremely effective verbal and
listening communication skills.
 Extensive computer knowledge, including spreadsheet and word-processing programs at a high
proficiency level.
Objective
To obtain a position as a front desk receptionist where I can maximize my organizational skills in a
challenging environment, thus achieving a high degree of work efficiency.
SPECIAL SKILLS
Office Skills: Telephone & Front Desk Reception, Customer Service, Filing, Database &
Records Management, Executive & Administrative Support, Reports &
Spreadsheets, Complaint Handling
Computer Skills: Word, Excel, PowerPoint, Outlook, Windows Vista/XP
Customer Care
• Proven customer service and organizational skills
• Able to answer telephone calls and greet visitors efficiently
Interpersonal
• Knowledge of business principles
• Ability to work independently
• Knowledge of information and communication management
• Excellent team building and bookkeeping skills
• Detail oriented; able to multi-task
• Great attention to detail
 Having a professional appearance and demeanor at all times.
 Good team player.
 Having a flexible approach to work.
 Remaining calm under pressure.
 Non judgmental.
 Able to remain confidential at all times.
 Excellent concentration skills.
 Flexible and can work efficiently with minimum supervision.
 Is proficient in both oral and written English.
 Easily establishes rapport with client and workmates.
 Independent and can remain calm even in alarming situations.
 Maintains a positive and cheerful disposition.
Communication
• Preparing and proofreading reports and forms
• English and Tagalog
PROFESSIONAL EXPERIENCE
Department of Health
Jan 2013 – October 2015
Medical Receptionist
 Answering telephone calls and dealing with face to face enquiries.
 Politely greeting patients and visitors to the centre.
 Explaining the practice procedures to new patients.
 Dealing with all requests in an efficient and courteous manner.
 Opening post and forwarding it onto the relevant parties.
 In charge of the doctors diary.
 Writing letters and correspondence on behalf of the surgery and medical staff.
 Scheduling appointments for patients.
 Updating the surgeries computer system with appointments and personal details.
 Maintaining a clean reception area to show a professional image.
 Arranging for clinical nurses to check a patients blood pressure, height and weight.
 Making sure that the appointments system runs smoothly.
 Receiving urine and blood samples and sending them off to hospital laboratories.
 Screening enquiries for the doctors and medical staff.
 Registering new patients at the surgery.
 Checking patients in and out.
 Accurately collecting information and personal details about patients.
 Arranging any necessary follow up appointments for patients with hospitals or with other
healthcare professionals.
 Ensuring that all medical samples are correctly labelled.
 Filing away the results of tests.
 Liaising with couriers and delivery companies.
 Arranging prescriptions for patients.
 Making sure that the medical consulting rooms and surgery is fully stocked with essential
supplies.
 Organising meeting between the practise staff and senior managers.
LANGRICH-ON LANGUAGE PROFICIENCY INC.
June 2012-Feb. 2014
Front Desk Receptionist
 Answered, screened and directed inbound phone calls.
 Received and assisted clients and escorted them to correct destinations; offices, rooms or
meeting rooms.
 Performed general secretarial duties, including – meeting scheduling, appointment set up,
faxing and mailing.
 Took verbal and written messages and transmitted them to exact person/destination.
 Received and sorted email and electronic deliveries.
 Maintained meeting diary – manually or electronically, as required.
 Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
 Handled general requests for information and data.
 Interacted well with the public.
 Handled delicate situations, such as – customer requests, special needs and complaints.
 Performed basic customer service functions.
 Coordinated maintenance of the front desk reception area equipment, furniture, lighting,
applications and brochures.
 Maintained a neat, tidy and pleasant appearance of the reception area.
KEY COMPETENCIES AND SKILLS
Office administration
Keyboard skills
Literary skills
Time management
ACADEMIC QUALIFICATIONS
College: University of San Carlos
Talamban Campus- Talamban Cebu City
Course: Bachelor of Science in Nursing (2006-2010)
Graduated (April 2010)
NLE Board Passer (July 2011)
High School: St. Joseph's Academy (2002-2006)
Mandaue City
Graduated (March 2006)
Elementary: St. Joseph's Academy (1997-2002)
Mandaue City
Graduated (March 2002)

More Related Content

What's hot

Nichole_Webster_(resume2016)
Nichole_Webster_(resume2016)Nichole_Webster_(resume2016)
Nichole_Webster_(resume2016)
Nichole Webster
 
Marisol Rosales Resume 2016PDF
Marisol Rosales Resume 2016PDFMarisol Rosales Resume 2016PDF
Marisol Rosales Resume 2016PDF
Marisol Rosales
 
Hebert
HebertHebert
Hebert
robin hebert
 
xiagladneyresume2016
xiagladneyresume2016xiagladneyresume2016
xiagladneyresume2016
Xia Gladney
 
Office Administrator
Office AdministratorOffice Administrator
Office Administrator
Maria Hernandez
 
Shelby Taylor Resume Draft
Shelby Taylor Resume DraftShelby Taylor Resume Draft
Shelby Taylor Resume Draft
Shelby Taylor
 
Referral Coordinator
Referral CoordinatorReferral Coordinator
Referral Coordinator
Rozzlyn Bashline
 
Otha Shay Williams Resume 2016
Otha Shay Williams Resume 2016Otha Shay Williams Resume 2016
Otha Shay Williams Resume 2016
O. Shay Williams
 
Barahona_Resume_07_2015
Barahona_Resume_07_2015Barahona_Resume_07_2015
Barahona_Resume_07_2015
Edna Barahona
 
Resume 2015+
Resume 2015+Resume 2015+
Resume 2015+
Tina Prestwood
 
Angelica Resume
Angelica ResumeAngelica Resume
Angelica Resume
Angelica Loaiza
 
Nicole Marie Simon_Resume
Nicole Marie Simon_ResumeNicole Marie Simon_Resume
Nicole Marie Simon_Resume
Nicole Simon
 
SABRINA RESUME 1
SABRINA RESUME 1SABRINA RESUME 1
SABRINA RESUME 1
Sabrina Mohammed
 
Randi's Resume
Randi's ResumeRandi's Resume
Randi's Resume
Randi Carter-Alston
 
AMMARESUME.2015.docx
AMMARESUME.2015.docxAMMARESUME.2015.docx
AMMARESUME.2015.docx
Andrea Moreno
 
resume6
resume6resume6
resume6
Debbie Davis
 
General Resume
General ResumeGeneral Resume
General Resume
Lyndsie Mason
 
PMK Resume
PMK ResumePMK Resume
PMK Resume
patrice kee
 
RebeccaBernhardt_Resume
RebeccaBernhardt_ResumeRebeccaBernhardt_Resume
RebeccaBernhardt_Resume
Rebecca Bernhardt
 
Daisy thompson arenaresume1[2]
Daisy thompson arenaresume1[2]Daisy thompson arenaresume1[2]
Daisy thompson arenaresume1[2]
daisy arena
 

What's hot (20)

Nichole_Webster_(resume2016)
Nichole_Webster_(resume2016)Nichole_Webster_(resume2016)
Nichole_Webster_(resume2016)
 
Marisol Rosales Resume 2016PDF
Marisol Rosales Resume 2016PDFMarisol Rosales Resume 2016PDF
Marisol Rosales Resume 2016PDF
 
Hebert
HebertHebert
Hebert
 
xiagladneyresume2016
xiagladneyresume2016xiagladneyresume2016
xiagladneyresume2016
 
Office Administrator
Office AdministratorOffice Administrator
Office Administrator
 
Shelby Taylor Resume Draft
Shelby Taylor Resume DraftShelby Taylor Resume Draft
Shelby Taylor Resume Draft
 
Referral Coordinator
Referral CoordinatorReferral Coordinator
Referral Coordinator
 
Otha Shay Williams Resume 2016
Otha Shay Williams Resume 2016Otha Shay Williams Resume 2016
Otha Shay Williams Resume 2016
 
Barahona_Resume_07_2015
Barahona_Resume_07_2015Barahona_Resume_07_2015
Barahona_Resume_07_2015
 
Resume 2015+
Resume 2015+Resume 2015+
Resume 2015+
 
Angelica Resume
Angelica ResumeAngelica Resume
Angelica Resume
 
Nicole Marie Simon_Resume
Nicole Marie Simon_ResumeNicole Marie Simon_Resume
Nicole Marie Simon_Resume
 
SABRINA RESUME 1
SABRINA RESUME 1SABRINA RESUME 1
SABRINA RESUME 1
 
Randi's Resume
Randi's ResumeRandi's Resume
Randi's Resume
 
AMMARESUME.2015.docx
AMMARESUME.2015.docxAMMARESUME.2015.docx
AMMARESUME.2015.docx
 
resume6
resume6resume6
resume6
 
General Resume
General ResumeGeneral Resume
General Resume
 
PMK Resume
PMK ResumePMK Resume
PMK Resume
 
RebeccaBernhardt_Resume
RebeccaBernhardt_ResumeRebeccaBernhardt_Resume
RebeccaBernhardt_Resume
 
Daisy thompson arenaresume1[2]
Daisy thompson arenaresume1[2]Daisy thompson arenaresume1[2]
Daisy thompson arenaresume1[2]
 

Viewers also liked

Презентация АСР "Тиксен"
Презентация АСР "Тиксен"Презентация АСР "Тиксен"
Презентация АСР "Тиксен"
Alexey Bakhaev
 
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтваН.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
Інститут післядипломної педагогічної освіти КУБГ
 
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
Nickee Hoffman
 
Script clases ide bd espacial
Script clases ide   bd espacialScript clases ide   bd espacial
Script clases ide bd espacial
fulllcreeed
 
sScenario2LM[1]
sScenario2LM[1]sScenario2LM[1]
sScenario2LM[1]
Lori A. Ruff
 
Ana díaz camacho mkt. t 1.1
Ana díaz camacho mkt. t 1.1Ana díaz camacho mkt. t 1.1
Ana díaz camacho mkt. t 1.1
VIALBAA
 
Best Team Manager 2015
Best Team Manager 2015Best Team Manager 2015
Best Team Manager 2015Raluca Ileana
 
VMworld Europe 2014: Virtual SAN Best Practices and Use Cases
VMworld Europe 2014: Virtual SAN Best Practices and Use CasesVMworld Europe 2014: Virtual SAN Best Practices and Use Cases
VMworld Europe 2014: Virtual SAN Best Practices and Use Cases
VMworld
 
Private higher education
Private higher educationPrivate higher education
Private higher education
Savin Gamalath
 
Sommaire Etude Corporate Coworking
Sommaire Etude Corporate CoworkingSommaire Etude Corporate Coworking
Sommaire Etude Corporate Coworking
bbrechignac
 
About school mag
About school magAbout school mag
About school mag
EthanWalkerMedia2
 
Prezentatsia vystavki
Prezentatsia vystavkiPrezentatsia vystavki
Prezentatsia vystavki
DinaTrushina
 
Bus snowden presentation
Bus snowden presentationBus snowden presentation
Bus snowden presentation
CJW78755
 
EduTicinnova 2013
EduTicinnova 2013EduTicinnova 2013
EduTicinnova 2013
Antonio Delgado Pérez
 

Viewers also liked (17)

Презентация АСР "Тиксен"
Презентация АСР "Тиксен"Презентация АСР "Тиксен"
Презентация АСР "Тиксен"
 
Assignment 13
Assignment 13Assignment 13
Assignment 13
 
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтваН.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
Н.Г.Базиленко. Реалізація міжпредметних зв’язків на уроках музичного мистецтва
 
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
Critical Thinking. Chapter 10 - Issues, Analysis and Contentions
 
Script clases ide bd espacial
Script clases ide   bd espacialScript clases ide   bd espacial
Script clases ide bd espacial
 
sScenario2LM[1]
sScenario2LM[1]sScenario2LM[1]
sScenario2LM[1]
 
Ana díaz camacho mkt. t 1.1
Ana díaz camacho mkt. t 1.1Ana díaz camacho mkt. t 1.1
Ana díaz camacho mkt. t 1.1
 
Best Team Manager 2015
Best Team Manager 2015Best Team Manager 2015
Best Team Manager 2015
 
VMworld Europe 2014: Virtual SAN Best Practices and Use Cases
VMworld Europe 2014: Virtual SAN Best Practices and Use CasesVMworld Europe 2014: Virtual SAN Best Practices and Use Cases
VMworld Europe 2014: Virtual SAN Best Practices and Use Cases
 
Private higher education
Private higher educationPrivate higher education
Private higher education
 
Sommaire Etude Corporate Coworking
Sommaire Etude Corporate CoworkingSommaire Etude Corporate Coworking
Sommaire Etude Corporate Coworking
 
About school mag
About school magAbout school mag
About school mag
 
Infor 2222
Infor 2222Infor 2222
Infor 2222
 
GRM PRESENTASI
GRM PRESENTASIGRM PRESENTASI
GRM PRESENTASI
 
Prezentatsia vystavki
Prezentatsia vystavkiPrezentatsia vystavki
Prezentatsia vystavki
 
Bus snowden presentation
Bus snowden presentationBus snowden presentation
Bus snowden presentation
 
EduTicinnova 2013
EduTicinnova 2013EduTicinnova 2013
EduTicinnova 2013
 

Similar to receptionistok

Beatriz Resume
Beatriz ResumeBeatriz Resume
Beatriz Resume
Beatriz Martinez
 
My_CV (Nimo)
My_CV (Nimo)My_CV (Nimo)
My_CV (Nimo)
Nimo Abdullah
 
To secure a position that will utilize my skills and experience to.docx
To secure a position that will utilize my skills and experience to.docxTo secure a position that will utilize my skills and experience to.docx
To secure a position that will utilize my skills and experience to.docx
VannaSchrader3
 
Marilize Roux CV
Marilize Roux CVMarilize Roux CV
Marilize Roux CV
Marilize Roux
 
RESUME 2015
RESUME 2015RESUME 2015
RESUME 2015
Deb Seymour-Smith
 
Agne CV
Agne CVAgne CV
Agne CV
Agne Gucaite
 
Marilize Roux CV
Marilize Roux CVMarilize Roux CV
Marilize Roux CV
Marilize Roux
 
Caryn Klein Example
Caryn Klein ExampleCaryn Klein Example
Caryn Klein Example
Aprillyn Darling
 
Wendy dulac's administrative resume
Wendy dulac's administrative resumeWendy dulac's administrative resume
Wendy dulac's administrative resume
Wendy Dulac
 
Resume-Erin 01.2017
Resume-Erin 01.2017Resume-Erin 01.2017
Resume-Erin 01.2017
Erin Caplan
 
Jennifer N Johnson's Resume
Jennifer N Johnson's ResumeJennifer N Johnson's Resume
Jennifer N Johnson's Resume
Jennifer Johnson
 
CV JP v2
CV JP v2CV JP v2
Office Resume
Office ResumeOffice Resume
Office Resume
Oludare Fadiyimu
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
Louise Wignall
 
Hassan C.V 2015
Hassan C.V 2015Hassan C.V 2015
Hassan C.V 2015
Hassan Youssef
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
Louise Wignall
 
Wendy Resume -word
Wendy Resume -word Wendy Resume -word
Wendy Resume -word
Wendy Monce
 
Luz Ortiz 2015
Luz Ortiz 2015Luz Ortiz 2015
Luz Ortiz 2015
Lucy (Luz) Ortiz
 
Marys Resume 2014
Marys Resume 2014Marys Resume 2014
Marys Resume 2014
Mary Daoust
 
Rosie Harris CV
Rosie Harris CVRosie Harris CV
Rosie Harris CV
Rosie Harris
 

Similar to receptionistok (20)

Beatriz Resume
Beatriz ResumeBeatriz Resume
Beatriz Resume
 
My_CV (Nimo)
My_CV (Nimo)My_CV (Nimo)
My_CV (Nimo)
 
To secure a position that will utilize my skills and experience to.docx
To secure a position that will utilize my skills and experience to.docxTo secure a position that will utilize my skills and experience to.docx
To secure a position that will utilize my skills and experience to.docx
 
Marilize Roux CV
Marilize Roux CVMarilize Roux CV
Marilize Roux CV
 
RESUME 2015
RESUME 2015RESUME 2015
RESUME 2015
 
Agne CV
Agne CVAgne CV
Agne CV
 
Marilize Roux CV
Marilize Roux CVMarilize Roux CV
Marilize Roux CV
 
Caryn Klein Example
Caryn Klein ExampleCaryn Klein Example
Caryn Klein Example
 
Wendy dulac's administrative resume
Wendy dulac's administrative resumeWendy dulac's administrative resume
Wendy dulac's administrative resume
 
Resume-Erin 01.2017
Resume-Erin 01.2017Resume-Erin 01.2017
Resume-Erin 01.2017
 
Jennifer N Johnson's Resume
Jennifer N Johnson's ResumeJennifer N Johnson's Resume
Jennifer N Johnson's Resume
 
CV JP v2
CV JP v2CV JP v2
CV JP v2
 
Office Resume
Office ResumeOffice Resume
Office Resume
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
 
Hassan C.V 2015
Hassan C.V 2015Hassan C.V 2015
Hassan C.V 2015
 
Louise Wignall CV 1
Louise Wignall CV 1Louise Wignall CV 1
Louise Wignall CV 1
 
Wendy Resume -word
Wendy Resume -word Wendy Resume -word
Wendy Resume -word
 
Luz Ortiz 2015
Luz Ortiz 2015Luz Ortiz 2015
Luz Ortiz 2015
 
Marys Resume 2014
Marys Resume 2014Marys Resume 2014
Marys Resume 2014
 
Rosie Harris CV
Rosie Harris CVRosie Harris CV
Rosie Harris CV
 

receptionistok

  • 1. Sha.Moza B. Sultan Marjin bldg. Al Rigga, Dubai M: +00971561042640 E: tmlabiste1690@gmail.com Nationality: FILIPINO PERSONAL SUMMARY  Excellent ability to provide high quality secretarial support to a multifaceted team.  Experienced at typing of letters, reports, etc. from audio and copy typing, photocopying, faxing, sorting and distributing post and taking minutes if required.  Analytical and problem solving skills, good decision making skills, extremely effective verbal and listening communication skills.  Extensive computer knowledge, including spreadsheet and word-processing programs at a high proficiency level. Objective To obtain a position as a front desk receptionist where I can maximize my organizational skills in a challenging environment, thus achieving a high degree of work efficiency. SPECIAL SKILLS Office Skills: Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling
  • 2. Computer Skills: Word, Excel, PowerPoint, Outlook, Windows Vista/XP Customer Care • Proven customer service and organizational skills • Able to answer telephone calls and greet visitors efficiently Interpersonal • Knowledge of business principles • Ability to work independently • Knowledge of information and communication management • Excellent team building and bookkeeping skills • Detail oriented; able to multi-task • Great attention to detail  Having a professional appearance and demeanor at all times.  Good team player.  Having a flexible approach to work.  Remaining calm under pressure.  Non judgmental.  Able to remain confidential at all times.  Excellent concentration skills.  Flexible and can work efficiently with minimum supervision.  Is proficient in both oral and written English.  Easily establishes rapport with client and workmates.  Independent and can remain calm even in alarming situations.  Maintains a positive and cheerful disposition. Communication • Preparing and proofreading reports and forms • English and Tagalog PROFESSIONAL EXPERIENCE Department of Health Jan 2013 – October 2015 Medical Receptionist  Answering telephone calls and dealing with face to face enquiries.  Politely greeting patients and visitors to the centre.  Explaining the practice procedures to new patients.  Dealing with all requests in an efficient and courteous manner.  Opening post and forwarding it onto the relevant parties.  In charge of the doctors diary.  Writing letters and correspondence on behalf of the surgery and medical staff.
  • 3.  Scheduling appointments for patients.  Updating the surgeries computer system with appointments and personal details.  Maintaining a clean reception area to show a professional image.  Arranging for clinical nurses to check a patients blood pressure, height and weight.  Making sure that the appointments system runs smoothly.  Receiving urine and blood samples and sending them off to hospital laboratories.  Screening enquiries for the doctors and medical staff.  Registering new patients at the surgery.  Checking patients in and out.  Accurately collecting information and personal details about patients.  Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.  Ensuring that all medical samples are correctly labelled.  Filing away the results of tests.  Liaising with couriers and delivery companies.  Arranging prescriptions for patients.  Making sure that the medical consulting rooms and surgery is fully stocked with essential supplies.  Organising meeting between the practise staff and senior managers. LANGRICH-ON LANGUAGE PROFICIENCY INC. June 2012-Feb. 2014 Front Desk Receptionist  Answered, screened and directed inbound phone calls.  Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.  Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.  Took verbal and written messages and transmitted them to exact person/destination.  Received and sorted email and electronic deliveries.  Maintained meeting diary – manually or electronically, as required.  Accepted letters and packages delivered to the front desk and distributed to appropriate staff.  Handled general requests for information and data.  Interacted well with the public.  Handled delicate situations, such as – customer requests, special needs and complaints.  Performed basic customer service functions.  Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.  Maintained a neat, tidy and pleasant appearance of the reception area.
  • 4. KEY COMPETENCIES AND SKILLS Office administration Keyboard skills Literary skills Time management ACADEMIC QUALIFICATIONS College: University of San Carlos Talamban Campus- Talamban Cebu City Course: Bachelor of Science in Nursing (2006-2010) Graduated (April 2010) NLE Board Passer (July 2011) High School: St. Joseph's Academy (2002-2006) Mandaue City Graduated (March 2006) Elementary: St. Joseph's Academy (1997-2002) Mandaue City Graduated (March 2002)