Cheilonda Holly has over 13 years of experience in healthcare as an esthetician and medical assistant. She currently works as an admissions representative at Baptist Memorial Hospital in Memphis, Tennessee, where she scans and processes medical records. Previously she held roles as a patient finance representative, medical assistant, and licensed esthetician at various clinics in Tennessee. Her skills include working with electronic medical record systems, administering treatments, performing medical procedures, and providing skin care services to clients.

1. CHEILONDA L. HOLLY
135 East Drive Munford, TN 38058 Phone: 901-351-1147
Email: brneyez03@gmail.com______________________________
SUMMARY OF QUALIFICATIONS
Approximately 13 years of healthcare with an overall focus on Esthetician and Medical
Assistant techniques. My strong interpersonal and communication skills allow me to be
resourceful and self-confident in producing excellent work. I am quite successful in
mastering new skills through hands-on experience, in addition being a quick learner. I am
also focus on customer satisfaction in ensuring customers are satisfied with services received.
PROFESSIONAL EXPERIENCE
Baptist Memorial Hospital Memphis, TN 8/2013- Present
Admissions Representative 10/2014- present
• Follows hospital requirements for sorting and scanning medical records
• Uses computer and scanning equipment to record and track all medical record
information
• Adheres to established operational processed for preparing medical records for
electronic scanning
Patient Finance Representative 8/2013-10/2014
• Obtain and submit vendor invoices to account payable
• Research statements from vendors to ensure accuracy
• Completes data entry of daily charge postings
Primary Healthcare of Millington Millington, TN 12/2012-08/2013
Medical Assistant/ Licensed Esthetician
• Performs front and back office duties as a team player to ensure smooth
operations within the clinic
• Obtain and enter all patient demographics, financial and clinical information into
EMR
• Process referral precertification / authorization and process prescription requests
• Prepares patient for actual visit/procedure prior to clinician's exam during
rooming-in process
• Administer breathing treatments, injections and obtain patient’s vital signs
• Perform EKG’s, glucose tolerance and routine labs as required through
phlebotomy
• Assist with pap smears and physical examinations
• Performed telephone and in person patient triage
• Determines which skin care products will improve clients’ skin quality and
appearance
• Ensure client’s informed consent for facial plan prior to beginning the service

2. CHEILONDA L. HOLLY
135 East Drive Munford, TN 38058 Phone: 901-351-1147
Email: brneyez03@gmail.com______________________________
The Family Care Group, P.C. Millington, TN 6/2002-11/2012
Medical Assistant/ Licensed Esthetician
• Performs front and back office duties as a team player to ensure smooth
operations within the clinic
• Obtain and enter all patient demographics, financial and clinical information into
EMR
• Process referral precertification / authorization and process prescription requests
• Prepares patient for actual visit/procedure prior to clinician's exam during
rooming-in process
• Administer breathing treatments, injections and obtain patient’s vital signs
• Perform EKG’s, glucose tolerance and routine labs as required through
phlebotomy
• Assist with pap smears and physical examinations
• Performed telephone and in person patient triage
• Determines which skin care products will improve clients’ skin quality and
appearance
• Ensure client’s informed consent for facial plan prior to beginning the service
American Laser Center Millington, TN Jun 2009- Dec 2009
Laser Technician / Licensed Esthetician Part-Time
• Demonstrate how to clean and care for skin properly, and recommend skin-care
regimens
• Remove body and facial hair by applying wax
• Provide customers cosmetic services such as chemical peels, micro derma
abrasion, micro pen, and laser treatments
EDUCATION
The Beauty Institute Mar 2007- Dec 2007
Received license as an Esthetician from the TN State Board of Cosmetology March 2008
Concorde Career College Aug 2001 – Apr 2002
Received certification as a Medical Assistant
SKILLS
• Windows Professional XP and 7- Currently using
• NextGen and Practice Fusion EMR systems
• Epic EMR systems- Currently using
• Scan documents with imaging perfection

3. CHEILONDA L. HOLLY
135 East Drive Munford, TN 38058 Phone: 901-351-1147
Email: brneyez03@gmail.com______________________________
• Ability to operate a fax, copier, scanner and multi-line telephone systems
• Excellent communication skills with a focus on customer service