1. HILEYSKA SANCHEZ Page 1 of 2
Phone: (786) 371-3395 • Miami, Florida • e-mail: hilsan1@live.com • Web: linkedin.com/in/hisanchez
Administrative
Competitive professional with extensive experience and totally prepared to manage general duties such as
services, customer services, accounting, legal and more. Open minded for business with fresh ideas that
complement perfect with the experience to ensure that the business will handle the most professional manner
possible. Making the best use of resources every day, with the interest of company growth; working toward the
company’s goals for its success and increase profits.
Professional Experiences
Assistant Administrator – Interamerican Medical Center 2013 to January 2016
As a Medical Center the principal responsibility is work directly with elderly, disable, homeless and patients
with mental problems. Helping on their needs, assisting from their mobility to everything they need during
their stay at the office and with the continuation of care required. Maintain communication, control and help
calm down patients with mental or behavioral disorders. Assist with managing and coordinate administrative
and office operations. Problem solving and customer service to ensure the patients satisfaction and meeting
their needs. Manage control and monitor of co-payments, inventory, medications, reports and other daily tasks.
Coordination of referrals, appointments and process insurance authorizations for patients. Supervise the good
work to bring a favorable outcome to the patients.
Assistant Department Rec. – Medica Healthcare Plans (United Health Group) 2013
Daily patient flow in areas as needed. Keeping and filling medical records. Scheduling and confirming
appointment. Assisting in front desk and customer services. Maintain up to date required records and
documentation according to patients’ medical needs. Realize clerical duties, i.e. data entry, faxing, answering
phones and greeting patients. Accounts payable. Supervise and maintain office operations.
Administrator - Crystal Home Health Services, Inc. 2007 to 2012
Coordinate and manage administrative operations, ensuring the appropriate implementation of policies.
Directing and evaluating operations to ensure adequate & appropriate services. Ensuring staff development;
including orientation, training, and evaluation of staff and their benefits. Preparation of employees schedules
and payroll. Inventory control. In charge of accounts payable and accounts receivables.
 Successfully accreditation survey with Community Health Accreditation Program (CHAP), with zero
deficiencies.
 Agency for Health Care Administration (AHCA) license inspection without deficiencies.
 Increased workflow in 50%.
 Increased networking provider by more than 50% with private covered services.
Office Manager - Integrity HealthCare, Inc. 2006 to 2007
Responsible to directing and monitoring organizational performance and improvement of activities. Supervised
office operation. Redaction of meetings and documentations. Assuring appropriate staff supervision during
operating hours.
 Improved quality control on files review, 35 to 40 files daily.
 Increased workflow by 35%.
 Manage more than 30 office workers.
Office Manager / Lawyer Assistant - Lawyer Luis Garcia de la Noceda 2004 to 2005
Responsible for the overall operation of the office. Preparation of legal documents and records management.
Keeping daily agenda. Responsible for accounts payable and accounts receivable.
Office Manager Assistant - Lawyer Annette Rivero 2003 to 2004
Coordination of meetings and conferences. Direct control of records and filling. Assist office manager in
maintain office operation.
Office Manager / Lawyer Assistant - Lawyer Javier Nieves Negron 2001 to 2003
Responsible for the overall operation of the office. Preparation of legal documents and records management.
Customer services, and open communication and agenda management. Responsible for accounts payable and
accounts receivable.st have Bilingual/Spanish speaking skills

2. Hileyska Sanchez (786) 371-3395 hilsan1@live.com Page 2
Professional Development
BBA – Management 2009 to 2012
Universidad del Turabo South Florida Campus
Architectural Design / Drafting 2003 to 2005
Universidad del Turabo Gurabo, PR Campus
General Officer 2000 to 2003
Vocational Carlos F. Daniels Carolina, PR
Skills & Expertise
 Domain of computer programs
 Windows/ MAC
 Microsoft Office
 Typing 50+ wpm
 Filling/Organizing
 Accounts Payable / Accounts Receivable
 Multi-Tasking
 Responsible
 Great communication
 Customer Service
 Detail oriented
 Cooperative
 Languages: English and Spanish
 Learn and adapt faster
 Available to new opportunities
 Energetic and organized
 Office equipment operation
 Team player
 Extensive knowledge working and
assisting elderly, disabled, homeless and
patients with mental problems.
 Proper management of Policies and
Procedures
 HIPAA Compliance