Mayra Madrigal is seeking a full-time or part-time position. She has over 3 years of experience in administrative and customer service roles in medical centers, including maintaining records and filing systems, data entry, answering phone calls, preparing documents, and providing general clerical support. Madrigal also has over 3 years of experience in front desk and kids club roles at a health club, including membership maintenance, greeting customers, answering phones, promoting programs, and assisting with children's activities. She has an Associate's degree in Medical Office Administration and is bilingual in Spanish and English.

1. Mayra Madrigal
3818 Mira Sol Drive Ceres, CA 95307
Alvarezmayra89@yahoo.com - (209) 552-6368
Seeking a Full-Time position / Part-Time
WORK EXPERIENCE
Administrative Center / Customer Service
Emanuel Medical Center – Turlock, CA April 2016 to July 2016
Recorded/Maintained records of customer requests, work/services performed, charges/expenses, or other
Information
➢ Maintain electronic and hard copy filing system open, sort and distribute incoming.
➢ Perform data entry and scan documents
➢ Answer calls from customers regarding their inquiries
➢ Prepare and modify documents including correspondence, reports, drafts, memos, and emails
➢ Provide general administrative and clerical support including mailing, scanning, faxing, and copying to
management
➢Help prepare weekly reports and other departmental projects as needed.
Administrative Assistant / Medical Records Volunteer
Emanuel Medical Center – Specialty Care Cardiothoracic & Vascular – Turlock, CA August 2013 to September 2014
Recorded/Maintained records of customer requests, work/services performed, charges/expenses, or other
Information
➢ Maintain electronic and hard copy filing system open, sort and distribute incoming.
➢ Perform data entry and scan documents
➢ Answer calls from customers regarding their inquiries
➢ Prepare and modify documents including correspondence, reports, drafts, memos, and emails
➢ Provide general administrative and clerical support including mailing, scanning, faxing, and copying to
management
➢Help prepare weekly reports and other departmental projects as needed.
Front Desk / Kids Club
Inshape Health Club Ceres, CA - August 2012 to March 2016
Maintain membership accounts. Maintain a clean; safe, fully stocked and well organized work area.
➢ Acknowledge and greet everyone who enters and leaves the club facilities
➢ Answer the phone promptly and use the guests name throughout the conversation
➢ Actively promote the club, services, and programs, promotions and / or discounts available
➢ Exceptionally good communicator with children both verbally and nonverbally
➢ Exceptional activities creator for the children
➢ Responsible for checking in each child and getting special instructions from parents
➢ Assisted in developing the various activities that were offered to the children on a regular basis
➢ Assisted in monitoring all activities to maintain a maximum level of safety
EDUCATION
Associates in Applied Science Degree- Medical Office Administration
Heald College - Modesto, CA
2008 to 2010
Diploma
Hughson High School - Hughson, CA
2003 to 2007
SKILLS
Bilingual Spanish / English, Bi-literate Spanish / English, HIPPAA & OSHA Certified, Microsoft Office, Multi-Tasking,
Multi-Line Phone System, Punctual / Trustworthy, Dependable / Positive attitude
ADDITIONAL INFORMATION
SKILLS
➢ Medical Terminology ➢ Medical Billing (CSM 1500 & UB 04)
➢ Medical Coding (ICD-9, HCPCS & CPT) ➢ Medical Records
➢ Medical Transcribing Insurance Claims & Verifications ➢ Healthcare Management
➢ Appointment Coordination ➢ Medical Law & Ethics