Newgen Software provides business process management, enterprise content management, and customer communication management software products. It has over 900 installations globally across various industries like banking, financial services, and insurance. Some key points about Newgen include their large customer base of over 400 organizations, 100+ mission-critical SSC process deployments, and recognition as a market leader and innovator in BPM and ECM. The document also provides examples of Newgen implementations in insurance that have improved processes and reduced turnaround times.
Newgen provides comprehensive document and process management solutions for banks and financial institutions. Their solutions allow for [1] centralized processing of documents through scanning, workflow automation, and archival capabilities, [2] integration with core banking systems for real-time updates, and [3] improved turnaround times and cost savings through process optimization. Their offerings have been implemented by numerous banks globally to streamline processes like account opening, loans, trade finance, and more.
Transform your Insurance Processes with BPM and Decision ManagementIBM WebSphereIndia
This is the presentation given by Vincent M Price during Impact 2012 in Mumbai. It's a walk through of how do you transform your insurance processes for greater competitive advantage with BPM and decision management
Core Banking Transformation: Solutions to Standardize Processes and Cut CostsIBM Banking
IBM Banking Industry Framework for Core Banking Transformation (CBTF) has many assets, tools, methods and accelerators to help banks standardize and link core processes seamlessly and reduce point-to-point interfaces to cut cost and complexity.
This document provides an overview of Oracle's insurance solutions, including Insbridge for rating and underwriting, Documaker for document generation, and Siebel for claims management. It discusses Oracle Insurance's offerings for the insurance industry, focusing on core operations like policy administration, billing, claims, and more. The presentation also outlines Oracle's product roadmap and investment in claims management solutions using Siebel CRM. Key capabilities of Insbridge, Documaker, and Siebel Claims are summarized.
ETIS10 - BI Business Requirements - PresentationDavid Walker
The document discusses what makes business requirements useful for BI projects. It states that only 30% of documented requirements are valuable as many are never referred to, become outdated, or cover the wrong topics. To be useful, requirements need to be understandable, easily accessible and revisable by business users, and testable against delivered solutions. The document then provides details on a three-step process for creating achievable requirements through business, data, and query requirements. It stresses that requirements are an essential part of the overall methodology that should be used throughout the project lifecycle.
Commercial Insurance Underwriting Business Process As Is Current State Diagra...Theresa Leopold
The commercial underwriting process at an insurance company is highly manual and inefficient. Underwriters spend much of their time on non-core tasks due to outdated systems, incomplete data intake, and disorganized workflows. Key challenges include distracting manual processes, lack of data-driven risk management capabilities, and producer engagement issues due to unstructured communication methods. The underwriting cycle lacks consistency and relies heavily on paper files, multiple data re-entry steps, and subjective underwriter decisions. There is an opportunity to modernize systems and processes to allow underwriters to focus more on strategic tasks and decision-making.
The document discusses core banking transformation, which refers to replacing, upgrading, or outsourcing a bank's core banking systems. It addresses the drivers for transformation, including internal needs like managing legacy systems and reducing costs as well as external factors like regulations and competition. Building a strong business case is important, involving both qualitative and quantitative analysis of costs, benefits, and long payback periods of 3-5 years on average. The right transformation approach depends on factors like the bank's size and complexity, and may include a complete replacement, upgrade, or outsourcing of systems.
IT Mega Projects in Banking - Cases and TemplatesFrank Schwab
All banks face similar challenges when undergoing a core banking transformation, including legacy systems over 15 years old, functional gaps, inconsistent data, and limited scalability. There is still a high failure rate of around 50% for these transformations. Case studies of failed transformations provide lessons - one wrong choice like technical infrastructure can lead to failure, as was the case for Oracle FlexCube at Allied Irish Bank. Underestimating requirements, complexities, and changes in scope can also cause costs to double and timelines to extend, as seen with SAP at Commonwealth Bank of Australia. Successful transformations demonstrate best practices like phased implementations, model bank approaches, minimum customization, and ensuring replacement is seen as a business priority.
Newgen provides comprehensive document and process management solutions for banks and financial institutions. Their solutions allow for [1] centralized processing of documents through scanning, workflow automation, and archival capabilities, [2] integration with core banking systems for real-time updates, and [3] improved turnaround times and cost savings through process optimization. Their offerings have been implemented by numerous banks globally to streamline processes like account opening, loans, trade finance, and more.
Transform your Insurance Processes with BPM and Decision ManagementIBM WebSphereIndia
This is the presentation given by Vincent M Price during Impact 2012 in Mumbai. It's a walk through of how do you transform your insurance processes for greater competitive advantage with BPM and decision management
Core Banking Transformation: Solutions to Standardize Processes and Cut CostsIBM Banking
IBM Banking Industry Framework for Core Banking Transformation (CBTF) has many assets, tools, methods and accelerators to help banks standardize and link core processes seamlessly and reduce point-to-point interfaces to cut cost and complexity.
This document provides an overview of Oracle's insurance solutions, including Insbridge for rating and underwriting, Documaker for document generation, and Siebel for claims management. It discusses Oracle Insurance's offerings for the insurance industry, focusing on core operations like policy administration, billing, claims, and more. The presentation also outlines Oracle's product roadmap and investment in claims management solutions using Siebel CRM. Key capabilities of Insbridge, Documaker, and Siebel Claims are summarized.
ETIS10 - BI Business Requirements - PresentationDavid Walker
The document discusses what makes business requirements useful for BI projects. It states that only 30% of documented requirements are valuable as many are never referred to, become outdated, or cover the wrong topics. To be useful, requirements need to be understandable, easily accessible and revisable by business users, and testable against delivered solutions. The document then provides details on a three-step process for creating achievable requirements through business, data, and query requirements. It stresses that requirements are an essential part of the overall methodology that should be used throughout the project lifecycle.
Commercial Insurance Underwriting Business Process As Is Current State Diagra...Theresa Leopold
The commercial underwriting process at an insurance company is highly manual and inefficient. Underwriters spend much of their time on non-core tasks due to outdated systems, incomplete data intake, and disorganized workflows. Key challenges include distracting manual processes, lack of data-driven risk management capabilities, and producer engagement issues due to unstructured communication methods. The underwriting cycle lacks consistency and relies heavily on paper files, multiple data re-entry steps, and subjective underwriter decisions. There is an opportunity to modernize systems and processes to allow underwriters to focus more on strategic tasks and decision-making.
The document discusses core banking transformation, which refers to replacing, upgrading, or outsourcing a bank's core banking systems. It addresses the drivers for transformation, including internal needs like managing legacy systems and reducing costs as well as external factors like regulations and competition. Building a strong business case is important, involving both qualitative and quantitative analysis of costs, benefits, and long payback periods of 3-5 years on average. The right transformation approach depends on factors like the bank's size and complexity, and may include a complete replacement, upgrade, or outsourcing of systems.
IT Mega Projects in Banking - Cases and TemplatesFrank Schwab
All banks face similar challenges when undergoing a core banking transformation, including legacy systems over 15 years old, functional gaps, inconsistent data, and limited scalability. There is still a high failure rate of around 50% for these transformations. Case studies of failed transformations provide lessons - one wrong choice like technical infrastructure can lead to failure, as was the case for Oracle FlexCube at Allied Irish Bank. Underestimating requirements, complexities, and changes in scope can also cause costs to double and timelines to extend, as seen with SAP at Commonwealth Bank of Australia. Successful transformations demonstrate best practices like phased implementations, model bank approaches, minimum customization, and ensuring replacement is seen as a business priority.
The document discusses best practices for capturing data requirements for projects that are data-rich. It emphasizes the importance of taking a top-down requirements approach and maintaining traceability between requirements. While use cases are useful, they often do not fully capture data needs. The document advocates looking beyond immediate needs to plan for business intelligence by capturing additional relevant data elements upfront.
Ifw framework for banking industry presentationRavi Sarkar
The document provides an overview of the Information Framework (IFW), which is an architectural framework developed for the banking and financial services industry. IFW aims to provide an agile and component-based approach to building IT systems. It addresses challenges in the financial industry related to frequent changes, compliance, and business transformation. IFW includes pre-defined process models, data models, integration models and other assets that can accelerate projects through reuse. Adopting IFW helps standardize architecture, reduce risks and costs, and optimize reuse across an organization.
Cloudy forecasts and other trends in information technologyAlan McSweeney
The document discusses trends in cloud computing and information technology. It begins with an overview of cloud computing definitions and manifestations like IaaS, PaaS, SaaS. It then analyzes surveys of IT trends from organizations like AICPA and Gartner. A key difference is that AICPA trends had a more business-oriented focus on issues like security, governance and data management, while Gartner trends were more technical in nature and focused on specific technologies. The document examines how relevant trends are to businesses and how much adoption is driven by various factors like cost savings or keeping up with competitors.
Gathering Business Requirements for Data WarehousesDavid Walker
This document provides an overview of the process for gathering business requirements for a data management and warehousing project. It discusses why requirements are gathered, the types of requirements needed, how business processes create data in the form of dimensions and measures, and how the gathered requirements will be used to design reports to meet business needs. A straw-man proposal is presented as a starting point for further discussion.
Facilitating innovation through accelerated process improvement.
Emphasis is on Business Model innovation
- CEOs are under pressure to innovate
- Corporate culture is critical
- Business model innovation is the KEY!
- ThoughtWorks created a new loan origination system for a financial services client to handle a projected doubling in volume from the expansion into a new product line.
- The new system integrated and automated the origination processes, empowered dealers with online access, improved configuration management, and reduced transaction turnaround times from days to just minutes or hours.
- The client has realized significant benefits like lower costs, increased competitiveness, and the ability to easily integrate new services.
Claims Manager® delivers workers compensation software, insurance claims software and comprehensive claims management all in a seamless connection to policy administration.
Robust, intuitive, and analytical, Claims Manager® drives superior claims data management and delivers optimum claims processing.
Claims Manager® comes with:
• All-in-one browser-based application
• Fully automated electronic accounts reconciliation
• Easy analysis of critical insurance data of most lines of business, including workers compensation, property, casualty, commercial auto and more
• Intuitive interface that increases productivity and shortens the learning curve
• The most flexibility available in an out-of-the-box solution
See all the ways Claims Manager® can power your claims management process- http://www.jdidata.com
Getting the business case right for any technology implementation is crucial to its future success. In this session, Todd Holcomb shares how Alliance Data prepared their business case, what difference this careful planning had on their initial e-invoicing campaign and key lessons learnt in their journey so far, including how to:
- Understand your current P2P process, identify opportunities for automation and target your future P2P process
- Elegantly gain the executive level buy-in and support to make your automation project a success
- Seamlessly handle non-PO invoices elegantly with your electronic invoicing solution
i-Apply is a loan origination solution that streamlines the complex loan origination process for various banking products like consumer loans, mortgages, and credit cards. It integrates with core banking systems and automates workflows to improve compliance with regulations while reducing costs and risks. i-Apply provides customizable interfaces, robust application processing, and audit trails to improve efficiency and customer satisfaction throughout the origination lifecycle.
Farmers Insurance wanted to streamline its automobile claims processing to improve customer experience. It partnered with ProcessClaims, using their ClaimsPort software. ClaimsPort integrated with Farmers' system using the .NET Framework and web services. This automated the workflow and provided data integration between Farmers and repair shops. It gave Farmers tools to remotely monitor shops, reduce claim settlement time from days to hours, and improve repair oversight and customer satisfaction.
This document describes a proof-of-value exercise conducted by PNC Bank and IBM to evaluate using BIAN (Banking Industry Architecture Network) standards and IBM Industry Models in developing IT solutions for banking transformation. The POV focused on account opening and corporate lending processes at PNC. The results showed that BIAN and IBM Models provided an effective methodology for both top-down and bottom-up approaches to solution design and implementation. Using these standards and models enabled developing architectures and building blocks for future banking solutions that could achieve better business-IT alignment, agility, and efficiency. Some challenges around legacy systems integration were also discussed.
GSS America\'s Workplace Services aim at equipping customer’s business with round-the-clock support, through its Global Operations Command Center (GOCC). Its comprehensive range of workplace services gives customers the ability to reduce their costs and improve their service levels. GSS intends to help global enterprises cut down on their infrastructure maintenance costs and provide access to expert skills.
This document provides sample requirements for a data warehousing project at a telecommunications company. It includes examples of business, data, query, and interface requirements. The business requirements sample outlines requirements for collecting and analyzing customer, organization, and individual data. The data requirements sample defines dimensions for party (customer) data and hierarchies. The performance measures sample defines a measure for vanilla rated call revenue amount.
The document provides requirements for developing an online account opening application form. Key points:
- The form will allow customers to apply to open accounts with the bank online through the website and mobile apps.
- It must collect necessary customer information and integrate with the bank's Siebel system.
- The process aims to allow accounts to be opened within one minute when the customer visits a branch.
- Requirements cover functionality, security, reporting and usability to ensure an efficient online application and onboarding process.
DCDM Consulting - Enterprise Ressource PlanningJerome Le Gall
DCDM Consulting provides ERP solutions to optimize decision making, manage risks, and improve business processes. They have over 10 years of experience implementing ERP solutions from major vendors in various industries in Mauritius and the region. Their services include consulting, implementation, training, and support to help organizations gain benefits such as improved financial controls, automated processes, and real-time visibility across their operations.
The document discusses challenges facing banks as they seek to improve efficiency and profitability. It outlines key business drivers such as cost reduction, improving customer experience, and regulatory compliance. Top Image Systems provides integrated solutions to help banks address these challenges by streamlining operations, reducing costs, enhancing processes, and reducing risk through technology. Their banking platform allows banks to capture, verify, and utilize critical data to drive business processes and deliver value.
An overview on kovair it service management saa s solutionKovair
Kovair provides a SaaS ITSM solution to help organizations align IT services with business goals through efficient management of people, processes, and technology. The solution implements best practices from ITIL and allows customization for different business verticals. It includes components for service requests, incidents, problems, changes and other ITSM processes. Users are assigned to access groups that determine their privileges within the system. The solution also implements service level agreements and provides a customizable service catalog interface for users to submit requests.
''Qualtech consultants'', An ISO 9001:2008 certified as a leading professionally managed Business & Technolog solution company operating out of New Delhi, india engaged in the business of poroviding array of Business & technology solutions & ervices across Domains & platforms like Microsoft(Dot Net, VB, ASP), LAMP, RoR, Oracle, mySQL, MSSQL on Windows/Linux/Unix and AIX environments, Mobile Engineering etc for clients worldwide.
The document summarizes a case study of Newgen implementing a distributed capture and business process management solution for one of the largest banks in the world. The bank wanted to enhance operational efficiency and manage rapid growth. Newgen's solution involves scanning documents at branches, centralized processing using OmniScan, OmniDocs and OmniFlow, and a cheque truncation system. Key benefits included reduced processing time, improved customer satisfaction and reduced costs.
Cash Flow Management Solution (CFMS) is a web-based workflow solution that helps Asset Management Companies (AMCs) instantly process investors' investment requests. CFMS connects AMC branches to the head office to route new fund offers, purchases, redemptions and other transactions for immediate processing. It provides features like customizable reports, user access controls and a scalable architecture. CFMS aims to improve turnaround times for investors and increase operational quality for AMCs.
A leading private sector bank in India needed a solution to (1) manage reports from 1,700 branches, (2) provide online access to customer statements and reports instead of physical copies, and (3) reduce high storage and maintenance costs. Newgen's output management suite archived all reports from branches and credit card operations, provided online access, and reduced costs by over 90%. This gave the bank scalability, faster customer service, and optimized infrastructure costs.
Newgen is an Indian software company founded in 1992 that provides enterprise content management (ECM) and business process management (BPM) solutions. It has over 800 ECM and BPM installations across 40 countries, with a focus on banking, financial services, insurance, government, and telecom verticals. Newgen offers a comprehensive product suite that includes document management, workflow automation, imaging, and other capabilities. It prides itself on its innovative culture and ability to deploy large-scale, complex solutions globally.
The document discusses best practices for capturing data requirements for projects that are data-rich. It emphasizes the importance of taking a top-down requirements approach and maintaining traceability between requirements. While use cases are useful, they often do not fully capture data needs. The document advocates looking beyond immediate needs to plan for business intelligence by capturing additional relevant data elements upfront.
Ifw framework for banking industry presentationRavi Sarkar
The document provides an overview of the Information Framework (IFW), which is an architectural framework developed for the banking and financial services industry. IFW aims to provide an agile and component-based approach to building IT systems. It addresses challenges in the financial industry related to frequent changes, compliance, and business transformation. IFW includes pre-defined process models, data models, integration models and other assets that can accelerate projects through reuse. Adopting IFW helps standardize architecture, reduce risks and costs, and optimize reuse across an organization.
Cloudy forecasts and other trends in information technologyAlan McSweeney
The document discusses trends in cloud computing and information technology. It begins with an overview of cloud computing definitions and manifestations like IaaS, PaaS, SaaS. It then analyzes surveys of IT trends from organizations like AICPA and Gartner. A key difference is that AICPA trends had a more business-oriented focus on issues like security, governance and data management, while Gartner trends were more technical in nature and focused on specific technologies. The document examines how relevant trends are to businesses and how much adoption is driven by various factors like cost savings or keeping up with competitors.
Gathering Business Requirements for Data WarehousesDavid Walker
This document provides an overview of the process for gathering business requirements for a data management and warehousing project. It discusses why requirements are gathered, the types of requirements needed, how business processes create data in the form of dimensions and measures, and how the gathered requirements will be used to design reports to meet business needs. A straw-man proposal is presented as a starting point for further discussion.
Facilitating innovation through accelerated process improvement.
Emphasis is on Business Model innovation
- CEOs are under pressure to innovate
- Corporate culture is critical
- Business model innovation is the KEY!
- ThoughtWorks created a new loan origination system for a financial services client to handle a projected doubling in volume from the expansion into a new product line.
- The new system integrated and automated the origination processes, empowered dealers with online access, improved configuration management, and reduced transaction turnaround times from days to just minutes or hours.
- The client has realized significant benefits like lower costs, increased competitiveness, and the ability to easily integrate new services.
Claims Manager® delivers workers compensation software, insurance claims software and comprehensive claims management all in a seamless connection to policy administration.
Robust, intuitive, and analytical, Claims Manager® drives superior claims data management and delivers optimum claims processing.
Claims Manager® comes with:
• All-in-one browser-based application
• Fully automated electronic accounts reconciliation
• Easy analysis of critical insurance data of most lines of business, including workers compensation, property, casualty, commercial auto and more
• Intuitive interface that increases productivity and shortens the learning curve
• The most flexibility available in an out-of-the-box solution
See all the ways Claims Manager® can power your claims management process- http://www.jdidata.com
Getting the business case right for any technology implementation is crucial to its future success. In this session, Todd Holcomb shares how Alliance Data prepared their business case, what difference this careful planning had on their initial e-invoicing campaign and key lessons learnt in their journey so far, including how to:
- Understand your current P2P process, identify opportunities for automation and target your future P2P process
- Elegantly gain the executive level buy-in and support to make your automation project a success
- Seamlessly handle non-PO invoices elegantly with your electronic invoicing solution
i-Apply is a loan origination solution that streamlines the complex loan origination process for various banking products like consumer loans, mortgages, and credit cards. It integrates with core banking systems and automates workflows to improve compliance with regulations while reducing costs and risks. i-Apply provides customizable interfaces, robust application processing, and audit trails to improve efficiency and customer satisfaction throughout the origination lifecycle.
Farmers Insurance wanted to streamline its automobile claims processing to improve customer experience. It partnered with ProcessClaims, using their ClaimsPort software. ClaimsPort integrated with Farmers' system using the .NET Framework and web services. This automated the workflow and provided data integration between Farmers and repair shops. It gave Farmers tools to remotely monitor shops, reduce claim settlement time from days to hours, and improve repair oversight and customer satisfaction.
This document describes a proof-of-value exercise conducted by PNC Bank and IBM to evaluate using BIAN (Banking Industry Architecture Network) standards and IBM Industry Models in developing IT solutions for banking transformation. The POV focused on account opening and corporate lending processes at PNC. The results showed that BIAN and IBM Models provided an effective methodology for both top-down and bottom-up approaches to solution design and implementation. Using these standards and models enabled developing architectures and building blocks for future banking solutions that could achieve better business-IT alignment, agility, and efficiency. Some challenges around legacy systems integration were also discussed.
GSS America\'s Workplace Services aim at equipping customer’s business with round-the-clock support, through its Global Operations Command Center (GOCC). Its comprehensive range of workplace services gives customers the ability to reduce their costs and improve their service levels. GSS intends to help global enterprises cut down on their infrastructure maintenance costs and provide access to expert skills.
This document provides sample requirements for a data warehousing project at a telecommunications company. It includes examples of business, data, query, and interface requirements. The business requirements sample outlines requirements for collecting and analyzing customer, organization, and individual data. The data requirements sample defines dimensions for party (customer) data and hierarchies. The performance measures sample defines a measure for vanilla rated call revenue amount.
The document provides requirements for developing an online account opening application form. Key points:
- The form will allow customers to apply to open accounts with the bank online through the website and mobile apps.
- It must collect necessary customer information and integrate with the bank's Siebel system.
- The process aims to allow accounts to be opened within one minute when the customer visits a branch.
- Requirements cover functionality, security, reporting and usability to ensure an efficient online application and onboarding process.
DCDM Consulting - Enterprise Ressource PlanningJerome Le Gall
DCDM Consulting provides ERP solutions to optimize decision making, manage risks, and improve business processes. They have over 10 years of experience implementing ERP solutions from major vendors in various industries in Mauritius and the region. Their services include consulting, implementation, training, and support to help organizations gain benefits such as improved financial controls, automated processes, and real-time visibility across their operations.
The document discusses challenges facing banks as they seek to improve efficiency and profitability. It outlines key business drivers such as cost reduction, improving customer experience, and regulatory compliance. Top Image Systems provides integrated solutions to help banks address these challenges by streamlining operations, reducing costs, enhancing processes, and reducing risk through technology. Their banking platform allows banks to capture, verify, and utilize critical data to drive business processes and deliver value.
An overview on kovair it service management saa s solutionKovair
Kovair provides a SaaS ITSM solution to help organizations align IT services with business goals through efficient management of people, processes, and technology. The solution implements best practices from ITIL and allows customization for different business verticals. It includes components for service requests, incidents, problems, changes and other ITSM processes. Users are assigned to access groups that determine their privileges within the system. The solution also implements service level agreements and provides a customizable service catalog interface for users to submit requests.
''Qualtech consultants'', An ISO 9001:2008 certified as a leading professionally managed Business & Technolog solution company operating out of New Delhi, india engaged in the business of poroviding array of Business & technology solutions & ervices across Domains & platforms like Microsoft(Dot Net, VB, ASP), LAMP, RoR, Oracle, mySQL, MSSQL on Windows/Linux/Unix and AIX environments, Mobile Engineering etc for clients worldwide.
The document summarizes a case study of Newgen implementing a distributed capture and business process management solution for one of the largest banks in the world. The bank wanted to enhance operational efficiency and manage rapid growth. Newgen's solution involves scanning documents at branches, centralized processing using OmniScan, OmniDocs and OmniFlow, and a cheque truncation system. Key benefits included reduced processing time, improved customer satisfaction and reduced costs.
Cash Flow Management Solution (CFMS) is a web-based workflow solution that helps Asset Management Companies (AMCs) instantly process investors' investment requests. CFMS connects AMC branches to the head office to route new fund offers, purchases, redemptions and other transactions for immediate processing. It provides features like customizable reports, user access controls and a scalable architecture. CFMS aims to improve turnaround times for investors and increase operational quality for AMCs.
A leading private sector bank in India needed a solution to (1) manage reports from 1,700 branches, (2) provide online access to customer statements and reports instead of physical copies, and (3) reduce high storage and maintenance costs. Newgen's output management suite archived all reports from branches and credit card operations, provided online access, and reduced costs by over 90%. This gave the bank scalability, faster customer service, and optimized infrastructure costs.
Newgen is an Indian software company founded in 1992 that provides enterprise content management (ECM) and business process management (BPM) solutions. It has over 800 ECM and BPM installations across 40 countries, with a focus on banking, financial services, insurance, government, and telecom verticals. Newgen offers a comprehensive product suite that includes document management, workflow automation, imaging, and other capabilities. It prides itself on its innovative culture and ability to deploy large-scale, complex solutions globally.
Axxiome Group offers consulting services and develops mobile solutions for financial institutions. They specialize in areas like core banking, payments, and loan origination using Sybase and SAP technologies. Their mobile offerings include apps for bank employees and customers that allow activities like account access, payments, and loan origination from mobile devices. They provide mobile banking apps integrated with core banking systems and use Sybase Unwired Platform and Afaria for mobile device management.
Aderant 2012 Solutions Guide: Mange, Grow, and Protect Your FirmAderantLegalSoftware
Aderant's innovative technology solutions for the legal and professional services industry help firms of all sizes better manage, grow, and protect their business. Learn about our product offerings in this solutions guide.
Newgen provided an enterprise content management solution to a leading Indian life insurance company to address challenges around enabling anytime access to electronic policy files across branches, building an image repository from paper files, and reducing storage space. The solution involved archiving over 250 million policy dockets with 7 billion documents, integrating with core systems, and automating workflows for 25 departments. This provided benefits like instant document access, enhanced customer service, secure archiving, and increased productivity.
The document discusses a case study of Newgen providing a business process automation solution to a global banking leader for their retail operations in India. The solution automated key processes like account opening and loan processing through a workflow system integrated with the bank's core banking system. This centralized processing and reduced manual work, leading to shorter turnaround times, lower costs, and a better customer experience.
The leading US healthcare payer wanted to transform multiple processes like enrollment and claims processing. Newgen deployed its business process management solution to automate the payer's Medicaid, Medicare, and other processes. This improved compliance, reduced exceptions, and errors and cut costs through automated rule-based workflows. Key benefits included reduced staff needs, increased service levels and operational efficiencies.
The document discusses an asset intensive solutions approach focused on leveraging existing systems. It outlines trends shaping the insurance industry, including active consumers, technology-driven operations, performance-focused business models, and international regulation. Three key solutions are described: insurance self-service, operations of the future, and customer insight. The presentation will provide a deep dive on insurance self-service, covering the business drivers, approach, roles of people, processes, technologies, and lessons learned.
The document discusses how IBM helps clients implement smarter processes through business process management (BPM) and operational decision management. It provides examples of how automating processes and decision logic can significantly improve outcomes like reducing claims processing time from weeks to hours and increasing straight-through processing from 22% to 96%. The document also outlines IBM's capabilities in BPM and decision management software and services and how clients can start with small projects and build toward enterprise-wide transformation.
Axxiome Group offers consulting services for financial institutions, specializing in core banking, insurance, and corporate treasury systems. They also own 2InnovateIT, which provides financial software to complement legacy systems. 2InnovateIT focuses on payment systems, back office functions, loan origination, business intelligence, and mobile solutions for customers and employees. Axxiome and 2InnovateIT aim to help financial institutions mobilize their operations and services through mobile applications.
Business Process Outsourcing Services and Solutionsmyndsolutions
Mynd Solutions is a leading domestic service provider in business process and technology management, offering broad spectrum of services in FAO, HRO, IT & Consulting.
This document summarizes Newgen Software Technologies, a leading provider of business process management and document management solutions. It highlights that Newgen has over 800 workflow and imaging installations across 40 countries, including major telecom companies. Newgen is credited with some of the world's largest implementations and has an innovative culture with 26 patents. The document then provides examples of large-scale Newgen deployments in the telecom industry before discussing the benefits their solutions provide and details on their award-winning products and services.
Dynamic Process Transformation Platform on Cloudmaxdixit
This document summarizes Newgen OmniFlow, a business process management (BPM) solution from Newgen Software. It provides high-level descriptions of OmniFlow's key components, including a process modeler, execution engine, and business activity monitoring dashboard. It also briefly describes Newgen's enterprise content management product, OmniDocs, and provides examples of organizations that have implemented Newgen's solutions to automate document-intensive processes and realize benefits like reduced costs and improved productivity.
Newgen Software Technologies Ltd is Market Leader in ECM & BPM. Among those only 5 companies in the world to feature in Gartner MQ for both BPM & ECM.
Axxiome Group offers consulting and software solutions to mobilize financial institutions. They help implement mobile banking applications for both customers and employees. Their offerings include M-Banking4E, a mobile app for bank workers, and Sybase's mCommerce 365 suite, which provides mobile banking, payments, and remittances apps for customers. Axxiome specializes in tailoring these solutions using Sybase Unwired Platform and deploying them cost-effectively for clients.
Managed Services refers to the practice of using specialized service providers for executing specified operating tasks leading to cost & delivery efficiencies and releasing management bandwidth for mission critical activities.
Hyperion Financial Management (HFM) is a web-based application that provides global financial consolidation, reporting, and analysis capabilities. It automates complex processes like intercompany eliminations, currency translation, and compliance with accounting standards. HFM streamlines financial close, improves reporting accuracy and transparency, and enables strategic analysis by providing a single version of the truth across the organization.
The document outlines Oracle's vision and strategy for the insurance industry. It discusses Oracle Insurance solutions that provide flexible, best-in-class applications to support core insurance business processes. It highlights Oracle's end-to-end insurance solution that includes applications for areas like policy administration, billing, claims, and more. The solution enables application integration and pre-integrated solutions to help insurers improve efficiency, agility, and compliance.
Oracle Revenue Management and Billing; ORMB para Actividades Bancariasclaudiablest
The document discusses Oracle Financial Services Revenue Management and Billing for Insurance. It provides consolidated billing that can generate a single bill for a customer's multiple policies. This optimized billing solution supports complex distribution relationships and product bundles. It offers features such as high-volume billing, flexible payment plans, and account reconciliation to improve customer service and profitability.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
20 Comprehensive Checklist of Designing and Developing a WebsitePixlogix Infotech
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
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Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
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Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Introducing Milvus Lite: Easy-to-Install, Easy-to-Use vector database for you...Zilliz
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In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. Newgen Overview
• Software Products in Business Process Management (BPM),
Investors
Enterprise Content Management (ECM) & Customer Communication
Management (CCM)
• Global footprint with 900+ ECM and BPM installations in 52
countries across Verticals
Offices
• Over 400+ customer’s in BFSI
USA
• Over 100+ mission-critical SSC processes deployments UK
UAE
• Credited with some of the world’s largest implementations
Singapore
• Innovative culture, Consistent R&D investments, 35 patents India
• Employee strength 1200+
• Certified for ISO 9001:2008, ISO 27001:2005 and CMMI Level3
3. Industry Recognition
2010 BPM and 2009 & 2010 ECM MQ Reports Very Large Installations
Emerging India Award for IT, ITeS and ICE
Fastest Growing
Market Leader in DM & WF Market Leader
Innovator in ECM Innovator
Significant player in Banking Significant Player
Global Leader in BPM & DMS Global Leader
“Newgen brings strong support for content interactions within the process (due to its heritage in the
EDM market). OmniFlow is proved for large-volume, document-centric workflows. Newgen has a
good focus on and an understanding of BPM needs in emerging geographies. Newgen consultants
are well-trained in the design and architecture of solutions using Newgen's BPMS.”
Magic Quadrant for Business Process Management Suites, 2010
4. Enterprise Scale, Proven Deployments
Banking Financial Services Insurance
100+ processes
18 Financial & 2,000+ users, leaner
(e-Serve); pioneering
Accounting branches, 97 offices
work
processes across 4
20,000 checks in 4 Continents
hours; Loan Proc 200 million
700+ branches
customers, 4 billion
14,000 branches automated in 2
pages archived,
archiving 300 report years; 40,000 loans
2000 branches
types (25GB/day) per month
55 processes across 30 min consumer Claims processing
LOBs implemented loan approval in 4 through 40 low
in just 8 months countries bandwidth branches
Reports Archival for 5000 users, 300
450 branches in 22 10 yrs. Automated 9 branches, 20 million
countries, 4 core processes for documents, retrieval
languages registration time 3 sec
5. Insurance Industry Deployments
DMS Installation for archival of 200 Big Bang approach aiming at ready
million policy records, 4 billion pages platform for DMS and Workflow to
across 2000 branches start the India operations
Phased approach starting with DMS for DMS for Centralization of document
Archival of Policy dockets. Now going for intensive operations over 100 branches
Workflow. for Policy Documents
Workflow automation across 2,000+ users, Complete life cycle Management of
leaner branches, 97 offices policy documents using DMS
45% reduction in Turn around Time
Full Fledged DMS and Workflow
deployment for Motor Insurance
Enterprise DMS for Archival of Policy underwriting process.
dockets across India handling load of
20,000 per day
Enterprise wide Document Management
Deployment for Policy Dockets
Unleashing Workflow for all business
processes like New Business, Claims, Policy Automation of Motor, Household and
servicing and Customer Query Resolution Healthcare insurance Processes using
WFM Solution – WFM
5
6. Insurance Automation Solutions Across LOBs
Medical Motor Marine Cargo
Customer Service Renewal of policies & related New Policy Issuance &
actions underwriting
Enrollment
New Business & underwriting
Membership Services Reinsurance Services
Auto Response to Queries &
Medical Claims Deficiencies in Proposals Claims
Renewal of policies & related Customer Query Resolution
actions Documents Management for
Fraud Tracking & Monitoring Customs
Handling Cross Promotional
Products Motor claims
Life Insurance Personal Accident
New Business & underwriting New Policy Issuance &
Underwriting
Claims
Claims
Auto Response to Queries &
Deficiencies Fraud Management & Tracking
Fraud Tracking & Monitoring
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7. Insurance – Need for Workflow
Head Office
Approval/Rejection/
New policy Excepton
Follow up
Customer Response Front Office
Corrective Action
Response BACK OFFICE
FRONT OFFICE Back Office Users
Reminder Reminder
Inspection
Reminder
Underwriting
Finance
7 7
8. Unified Automation Framework
Content Reporting & Customer
Processing Archive
Capture Monitoring Communication
Collaborative Process Design Real Time Dashboard Unified Long Term
Leading Indicators Framework Flat Files Preservation
Spool
Designer
Execution
Record
Process Design Templates Classification
Indexing Retention &
Disposition
Distribution
Physical
People
Tracking
Customer
Business Process Management Communication Records Mgmt
Mgmt
Enterprise Content
Management
9. Document Archival & Core Sys Image-Enablement on
OmniDocsTM
Documents Archival Document Scanning
• Rights-based archival •Centralized or bulk scanning
• Policy Docs •Distributed scanning
• Claim Docs
•Web-scanning
• Underwriting Reports
• Premium notices •Off-peak upload
• Agent Commission Reports
• Remote Image Repository
Document Processing Retrieval
•Centralized indexing post •Search and retrieval of
branch scanning documents from
•Maker-Checker approvals
anywhere
Physical Documents Mgmt Core Enablement
•Lifecycle management •Associate & retrieve documents
•Tracking of documents with Core System transactions (viz
claim papers)
while in transit or storage
•Faster Query resolution
9 Documents Anytime, Anywhere
11. Visibility, Accountability and Improvements
Operational Reports
Default Reports Transactional Report
Graphical & Tabular Reports
Customized Dashboards
Drill Down Reports for detailed Analysis & RCA
Analysis for Load Monitoring, Process Optimization
DASHBOARDS
BAM/
Email Alerts, Color Code Alerts & Scheduled Reports
Generation
BPO Process ManagersOperational Reports
Business Insights/
can monitor work-load Investigative Reports
KPIs
allocation
Customer’s Process Owners review Processes through
Summary Reports
Trend Analysis Reports across locations & timeline
Process Metrics like SLAs, Turnaround Times and other
KPIs can be measured
Auto escalations as per defined TATs / SLAs
12. Integration Capabilities
Integration via Service Oriented
Architecture (SOA)
Web Services
Messaging Services
API Integration
XML API
Java Beans
GUI based Integration
Custom Desktop
Automated workstep
Form based integration
Terminal Emulators
Standard Adaptors
DMS Archive Connector
SAP Adaptors
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13. Integration Examples
Sr. No. Customer Name Core Application Processes Automated Integration Methodology
1 Fortune 100 company, largest Ingenium: Web based New Business, Owner Web Services: Integrated
player in US Core Application Servicing and Claims desktop containing OmniFlow
Process & Ingenium
2 Premium General Player in Premia: Oracle Database Claims Processing Web Services
Singapore based Core Application
3 Purely Private Indian Life Asia: IBM DB2 New business, Servicing Table based Integration for
Company, part of Multiple database based Core and Claims Processes. fetching data from Core
Domain Business House Application Letter Generation System. OmniFlow used as the
through OmniFlow Primary Desktop by End
Users.
4 India’s No1 Life Company: eFEAP: Cobol based Core Storage, Search & Text Buffer/Flat File
Public Sector Organization Application Routing of Dockets,
Documents Generation,
Image Enabling of Core
System
5 Largest Airline of Kenya Multiple Legacy Systems Screen Scraping/Terminal
like ICARUS, Unique, Emulator
15
14. 45% Reduction in Policy Servicing TATs
Challenges:
•Ambitious customer acquisition targets (LIC had the Benefits:
monopoly)
•Planning for 300-500% growth in operations in short • Policies issued within 24 hrs
time frame
•Lower costs and increased people productivity •Reduction in document handling cost
•Reduce TAT of transactions
•Adhere to strict response times defined by regulator •80% auto-work allocation
Processes Automated: •Automated Role and Group management
New Business Acquisition
Policy Servicing •45% reduction in Policy Servicing TAT
Claims
“… the front-end for many of our business processes…system allows us to closely monitor
timeframes, given the substantial growth in the number of customers and rapid growth in the
number and complexity of customer requests.”
16
15. Enhancing Scalability – 20,000 documents per day
Challenges Benefits
• Quick Customer Service
Easy Document Search and View
• Difficulty in searching
• Space constraint Seamless Flow and upload
• Need for an effective system Instant Access for Re-insurance
• Re-insurance cases turn around time Streamlined Processes & reduced TAT
• Curb Cost
Optimal Bandwidth Utilization
Solution Deployed
• Document Management System for all the policy documents
(handling 20,000 documents per day)
Branch Office
Policies issued uploaded on the
Branch Office
central DMS Server
Document scanned from different
locations Policies can be accessed online from
different branches
Solution Deployed
Branch Office
17