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Asset Management & Service Manager 2012


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Asset Management & Service Manager 2012

  1. 1. What’s New?
  2. 2. “IT asset management (ITAM) isthe set of business practices thatjoin financial, contractual andinventory functions to supportlife cycle management andstrategic decision making for theIT environment.Assets include all elements ofsoftware and hardware that arefound in the businessenvironment.”
  3. 3. Process Management Pack for Microsoft System Center Service Manager