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Eating our Own Dogfood - How Automic Automates

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Eating our Own Dogfood - How Automic Automates

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Eating our Own Dogfood - How Automic Automates

  1. 1. Eating Our Own Dog Food November 2015 How Automic Automates Jennifer Jinhong - @jennjin
  2. 2. 2 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Agenda +Overview +Environment +Technical Overview +Future plans
  3. 3. 3 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved What is it? The Preview environment is an On-Demand Demo environment where users can explore the many features and functionality of Automic Workload Automation and get a sample of the many possible scenarios Automic can automate. • Industry specific example Jobs and Workflows • Reporting Dashboards • Self Service Dashboards • Build Workflows using Automic Actions • Create Custom Dashboards
  4. 4. 4 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Reporting Dashboards
  5. 5. 5 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Discover Showcase ExploreLearn Customers Internal Users Partners Prospects
  6. 6. 6 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Dec 2013 preview.automic.com March 2014 devops.automic.com Next Phase AWA AWA AWA ARA ARA ASO
  7. 7. The Environment
  8. 8. 8 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved • Access to all products associated with ONE Automation – Automation Engine – Enterprise Control Center (ECC) – Policy Orchestrator / Predictive Analytics (PCO/PDA) – Service Level Governor (SLG/SVO) • Access only through Web UI • Zero interaction by Admin for provisioning and management (Automated) Requirements • Individualized environments populated with content • Almost instant access from sign up to email notification • Geographical location shouldn’t affect user experience
  9. 9. 9 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Client Full Environment VS Provisioning Approaches
  10. 10. 10 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved • Hosted in Rackspace – Chicago (ORD) Region – Virtual Private Cloud (VPC) • 5 Servers – 4 Windows Server 2008 R2 – 1 Linux (CentOS) • Database – Microsoft SQL Server 2008 R2 Environment
  11. 11. 11 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved • Windows – Perl – Powershell – Generic 7 Agents • Linux – Generic – Hadoop • Web Services • FTP • MSSQL Agents
  12. 12. 12 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved
  13. 13. 13 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved • 2500+ Objects – JOBS, JOBP, CONN, LOGIN, CALL, PRPT, VARA, etc • Customized Reporting Dashboards • Applications: – Oracle E-Business Suite – Oracle Retail – JD Edwards – SAP – Business Objects – Informatica – PeopleSoft – VMWare – Hadoop Sample Workflow/Jobs: • Services: – ServiceNow – Amazon Web Services (AWS) • EC2 • S3 • EMR – Twitter What’s in a Client?
  14. 14. 14 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved • Request AWS EC2 Instance • Launch Tomcat Server • Open Incident Ticket • Update Incident Ticket • Activate HVAC Climate Data Hadoop Workflow Executable Self Service Demos
  15. 15. Brief Tech Overview
  16. 16. 16 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Automation Engine Components • Web Services Agent • Windows Agent • SQL Agent Integrations and Technologies External Integrations • HubSpot • SMTP
  17. 17. 17 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved What is it? HubSpot is an inbound marketing software platform that helps companies attract visitors, convert leads, and close customers. What we use HubSpot for? Sign-up page and Form for requesting an On-Demand Demo.
  18. 18. 18 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved How it works – Basic Overview
  19. 19. 19 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Automation Process Logic Overview
  20. 20. 20 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved
  21. 21. 21 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved A couple of road bumps… Challenge Solution Policy Orchestrator (PCO) Integration • User Management is done through the UI. • No commandline tool available. Created tool using decision.jar • Created functions to: • Add • Delete • Assign Roles Internal User Request • Great people were excited, but didn’t need the system overwhelmed with internal requests Designated 1 Client for internal use. Added logic (IF) to the Workflow that checked for internal email address. Adhoc Client Copy – Clients with a large amount of objects could take 10+ mins. 5 Clients queued at any given time. As one is assigned, a new one is copied. User’s whose name containing accents • Special characters were translated to ? Created an ‘INCLUDE’ object that removes diacritics
  22. 22. 22 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Upgrade to v11.2 – ONE Automation 11.2 – ECC 11.2 – Application Release Automation 11.2 Environment Upgrades Migrate Servers – Windows Server 2012 R2 – MS SQL Server 2012 R2 Add Automic Service Orchestration with Request Management
  23. 23. 23 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Add Guided Demos with walk throughs – Step by Step examples of functionality – Tour of key features and functionality Additional Interactive Demos – Showcase Community Plugins from the Marketplace – Provide examples of more common use cases – Add ASO demos
  24. 24. 24 Property of Automic Software. All rights reservedProperty of Automic Software. All rights reserved Done… Any questions?

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