Communication is defined as the process of sharing ideas between two parties. It involves encoding a message, transmitting the message, and decoding the message. The communication process breaks down into seven main parts: the source, encoding, message, channel, decoding, receiver, and feedback. Effective communication requires that the message be accurately encoded and decoded between the communicator and receiver.

1. PRESENTED BY
Umar Amjad
+923036580158
umaramjad678@gmail.com

2. Definition :
Communication is art and process of creating and sharing ideas.
It is also define as move thoughts and data from one place to
another .
Communication is essentially a two way process between bodies .
Communicator - the person originating the message
Receiver - the person receiving a message
TRANSFER OF MESSAGE FROM ONE
MIND (SENDER) TO OTHER MIND
(RECEIPIENT)

4. Communication Process
7% WORDS
o Words are only labels and the listeners put their own interpretation on
speakers words.
38% PARALINGUISTIC
o The way in which something is said - the accent, tone and voice
modulation is important to the listener.
55% BODY LANGUAGE
o What a speaker looks like while delivering a message affects the
listener’s understanding most.

5. THE
EVOLUTION
OF
COMMUNCATION

7. Source
• Why to communicate?
• What to communicate?
• Usefulness of the communication.
• Accuracy of the Information to be communicated.
Process of communication
Encoding
• The process of transferring the information you want to communicate into a
form that can be sent and correctly decoded at the other end.
• Ability to convey the information.
• Eliminate sources of confusion. For e.g. cultural issues, mistaken
assumptions, and missing information.
• Knowing your audience.

8. Written Communication Channels
 Letters
 e-Mails
 Memos
 Reports.
Verbal Communication Channels
 Face-To-Face meetings
 Telephones
 Video Conferencing.
Process of communication

9. EFFECTIVE DECODING:
o Listen actively,
o Reading information carefully,
o Avoid Confusion,
o Ask question for better understanding.
Process of communication
o The audience or individuals to whom we are
sending the information.
THE INFLUENCE FOR RECEIVER:
• The prior knowledge can influence the receiver’s
understanding of the message.
• Blockages in the receiver’s mind.
• The surrounding disturbances.

10. Feedback can be:
• Verbal Reactions and Non-Verbal Reactions.
• Positive feedback and Negative feedback.
Process of communication
FEEDBACK
Example of communication process

11. TOTAL COMMUNICATION PROCESS

13. Verbal communication
Oral or written words is called verbal communication.
Types of verbal communication :
1. Oral communication .
2. Written communication.
Examples of verbal communication
meeting
reading writing

14. Gestures or body language is called non-verbal communication.

15. Definition :
A two way information sharing process which involves one party sending
a message that is easily understood by the receiving party.
It is also define as that the right people getting the right information, at right time.
Effective communication takes place only when the listener clearly understands the
message that the speaker intended to send.

16. Business communication
Business communication is the sharing of information between people
within an organization that is performed for the commercial benefit of the
organization.

17. Wireless communication is the transmittingreceiving voice and information using
electromagnetic waves in open space .The most common wireless technologies use
radio.
The information from sender to receiver is carried over a well defined frequency
band(channel).

18. New Technologies for
Wireless Communication
 Informational databases.
 Electronic mail systems.
 Voice mail systems.
 Fax machine systems.
 Cellular phone systems.

19.  Noise
 Inappropriate medium
 Assumptions/Misconceptions
 Emotions
 Language differences
 Poor listening skills
 Distractions
Communication Barriers:
factors that block or significantly distort successful communication.

20. • Presentation Skills while appearing for an interview.
 Your Dressing sense (Males & Females),
 Documents needed to be carried,
 Your body language (while standing, while sitting, while
walking),
 Your attitude (Soberness, Soft words, avoid western accent),
 Your Confidence (while talking, body movements, aggression,
etc).
EFFECTIVE PRESENTATION SKILLS

21. In the last i want to say !!