Office 365 introduction and technical overview

2. Source: Being Human: Human-Computer Interaction in the year 2020, Microsoft Research, April 2008
http://research.microsoft.com/en-us/um/cambridge/projects/hci2020/

4. Enterprise-grade cloud
services & servers
Proven productivity solutions that are easy to use and manage
Flexible tools to do your best
work, across devices

5. Latest productivity services in Microsoft’s public cloud + the latest apps

6. Latest productivity services in Microsoft’s public cloud + the latest apps

9. Last mile and P2P
Last mile providers deliver
to consumers
P2P technology improves
last mile delivery
Core: Data centers
Global Fiber backbone that
connects Data Centers
Edge Nodes
Connect Data Centers to
Internet Exchange Points
Metro solutions
Connecting business customers
to last mile providers

10. Inside a Datacenter

11. Maximize IT Load
• Servers
• Storage
• Networking
Minimize Building Load
• Electrical
• Switch Gear
• UPS
• Battery Backup
• Mechanical
• Chillers
• CRACs
Standard measurement of datacenter efficiency:
𝑃𝑃𝑃𝑃𝑃𝑃 =
𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹𝐹 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃
𝐼𝐼𝐼𝐼 𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸 𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸 𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃

12. Building
25%
Building
25%
Enterprise Datacenter: 2.0 Peak PUE
Cloud Datacenter: 1.4 Peak PUE
29%

14. Rack
DensityandDeployment
1.4 –1.6 PUE
MinimizedResourceImpact
Server
Capacity
~2 PUE
20yearTechnology
Containers,PODs
Scalability&Sustainability
1.2 –1.5 PUE
Air &WaterEconomization
DifferentiatedSLAs
ITPACs&Colos
ReducedCarbon,Rightsized
1.05– 1.20PUE
FasterTimeto Market
OutsideAir Cooled
2011+
Generation 4
2008
Generation 3
1989-2005
Generation 1
2007
Generation 2
Density ContainmentColocation Modular

18. • Group service plans into packages
• Offered on specific terms: trial, paid, volume
• Examples: Office 365 Small Biz (P1), Office
365 Enterprise (E3)
SKUs
• Define capabilities that a tenant or
user is entitled to
• Examples: SPO for Enterprise
Service Plans
• SharePoint, Exchange,
Lync & others
• Translate Plans into
experiences & features
Services

19. Office 365
Portals
Sign Up
Experience
Tenant
Administration
Landing Pages
Office 365
Platform
Services
Commerce &
Billing
Identity Platform Authentication Internet DNS
Office 365
Services
SharePoint
Online
Exchange Online Lync Online Office Pro
Web Apps
Other

22. One Cloud Directory for every organization

24. Cloud Identity
OAuth2
SAML-P
WS-Federation
Metadata
Graph API

25. Directory & Password Sync
OAuth2
SAML-P
WS-Federation
Metadata
Graph API

26. Federated Identity
OAuth2
SAML-P
WS-Federation
Metadata
Graph API

27. Cloud Identity
Single identity in the cloud
Suitable for small organizations
with no integration to on-
premises directories
Directory & Password
Synchronization*
Single identity
suitable for medium
and large organizations
without federation*
Federated Identity
Single federated identity
and credentials suitable
for medium and large
organizations

30. Traditional Enterprise Office Deployment
Work PC Software Distribution
Deploy
Patch
Home PC
Office Home Use
Program Portal
https://www.microsofthup.com
Volume Licensing
Service Center
http://www.microsoft.com/Licensing/

31. Office 365 Professional Plus Deployment
Work PC Software Distribution
Deploy
Patch
Office Content Delivery
Network
http://officecdn.microsoft.com
Office 365 User Portal
https://c2rsetup.officeapps.live.com
https://portal.microsoftonline.com
Personal Devices

33. Consumer / Windows Live
Publicly available to any Live ID user
Free with SkyDrive & Outlook.com (Hotmail)
Iterative release cadence
On-Premise / Private Cloud
Runs as Office Web Apps Server
Integrates with SharePoint, Exchange,
File shares, etc.
Minimal changes during life cycle
Office 365 / Public Cloud
An option within the service
Monthly per-user subscription
90-day service update cycle
33

34. How Office Web Apps Work
WOPI

37. Services
1+ services run within VM role Hundreds of services interacting
Virtual Machine Roles
VMs performing different roles Units of scalability called “Networks”
Physical
Datacenters Machines Physical network

38. Physical machines are used purely as virtual machine
hosts for compute-centric tasks:
Greatly improves manageability. Deployment
becomes entirely VHD-based.
Greatly improves predictability. The VHD we test is the
VHD we run in production.
Negligible performance impact from virtualizing.

39. CONTROL
COST-EFFICIENCY
SharePoint (On-premises)
Value Prop:
• Full h/w control – size/scale
• Roll-your-own HA/DR/scale
Value Prop:
• 100% of API surface area
• Easy migration of existing apps
• Roll-your-own HA/DR/scale
SharePoint (Windows Azure)
Value Prop:
• Auto HA, Fault-Tolerance
• Friction-free scale
• Self-provisioning, mgmt @ scale
SharePoint Online (Office 365)

40. SharePoint Online Topology
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:
Fed App
Fed Query
Fed CA
Fed Idx
Federated Services:
SQL SQL
SQL:
SQL SQL AD AD
Directory:
Stamp 1:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:
Fed App
Fed Query
Fed CA
Fed Idx
Federated Services:
SQL SQL
SQL:
SQL SQL AD AD
Directory:
Stamp 2..N:
Network 1..N:
AD Sync
Prov.
SCOM
ULS
SPDiag
WER
DNS
SMTP
Admin
Backup
NLB
NLB
Datacenter 1..N:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:
Fed App
Fed Query
Fed CA
Fed Idx
Federated Services:
SQL SQL
SQL:
SQL SQL AD AD
Directory:
Stamp 1:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:
Fed App
Fed Query
Fed CA
Fed Idx
Federated Services:
SQL SQL
SQL:
SQL SQL AD AD
Directory:
Stamp 2..N:
Network 1..N:
AD Sync
Prov.
SCOM
ULS
SPDiag
WER
DNS
SMTP
Admin
Backup
NLB
NLB
Disaster Recovery Datacenter 1..N:
Grid Manager
Global Directory
Tenant Admin (UI)
Commerce backend
DNS (multiple)
OrgID Auth, Svc.
Incident
Management
Azure
(Windows/SQL)
CDN Services

41. Failure Scope
nonediskrackdc
Copy Count
124610+
Data CenterData Center
Rack 2Rack 1
Keeping Your Data Safe
Rack 3
save
RAID 10
synchronous
mirroring
asynchronous
log shipping
asynchronous
replication
scheduled
backups
point-in-time
restore
recycle
bin
client side
cache

42. IMAPmigration
Cutovermigration
Stagedmigration
2010Hybrid
2013Hybrid
Exchange 5.5 
Exchange 2000 
Exchange 2003    
Exchange 2007     
Exchange 2010    
Exchange 2013   
Notes/Domino 
GroupWise 
Other 
SimpleMigrationsHybrid
IMAP Migration
Supports wide range of email platforms
Email only (no calendar, contacts, or tasks)
Cutover Exchange Migration (CEM)
Good for fast, cutover migrations
No migration tool or computer required on-premises
Staged Exchange Migration (SEM)
No migration tool or computer required on-premises
Requires Directory Synchronization with on-premises AD
Hybrid Deployment
Manage users on-premises and online
Enables cross-premises calendaring, smooth migration,
and easy off-boarding

43. Total Cumulative Jobs Generated by Cloud Computing Worldwide
6.7
8.8
11.3
13.8
0
2
4
6
8
10
12
14
16
2012 2013 2014 2015
MILLIONS
Source: Cloud Computing's Role in Job Creation, IDC, March 2012
http://www.microsoft.com/en-us/news/download/features/2012/IDC_Cloud_jobs_White_Paper.pdf
“Cloud Computing frees enterprises from the constraints of the client/server model, where up-front
investments in infrastructure are required to pursue technological solutions to business problems”

44. • Office 365 is the future of productivity
• Office 365 is loosely coupled but consistent set of
services
• New capabilities will come to Office 365 first
• Cloud computing changes the role of IT, but does
not supersede it