Mario C Garrett is seeking a customer service representative or management position. He has over 10 years of experience in customer service, supervision, and management in various industries including hotels, camps, call centers, restaurants, and retail. His experience includes assisting in managing over 130 employees as an assistant manager at a food and beverage company, overseeing up to 20 production staff as a food service supervisor, supervising server and production staff as a shift manager, and supervising approximately 40 associates in various food and beverage supervisor roles. He has a business management education from Alabama State University.
Food and Beverage Manager with a solid track record of running restaurants successfully, starting from marketing and brand promotion, competition research, business development, and identifying target customers to an active supervision of every part of the restaurant operations including service level, menu quality, staffing and financial aspects.
I am currently pursuing as a Restaurant Manager at The Choix par Pierre Gagnaire, Intercontinental Hotel, after the successful completion as assistant manager at the Reflets par Pierre Gagnaire in Dubai Festival City, Dubai. While being the member of a pre-opening team, I have been actively involved in all major operational and financial aspects like Staffing, Payroll, Training, Forecasting and Budget, setting the Standard Operation Procedures, Supervising and correcting the duties and tasks of the assigned work place and colleagues. I am now looking forward to continue and utilize the essentials of detailing the standards and maintaining the consistency of quality of our product and service which enables me to gain more job exposure and work towards the companies set targets and my career goals within the hospitality industry.
Furthermore, 11 years of fine restaurant and hotel experience especially 8 years with a 3 Michelin star Chef in a French fine dining have raised the bar of my food and beverage knowledge, leadership and showman ship skills with great attention to details and maintaining high standards, More over great pre-opening experience, creating SOP, working with corporate brand standards and implementations, scoring high in brand standards, award winning operations, achieving the matrix and KPO’s, I sincerely believe that I have gained enough confidence and industry exposure to be compatible and prove my worth in the fast growing and challenging field of hospitality business.
I hope that with my sincere dedication and perseverance, I shall be able to prove myself as an asset to your company.
Food and Beverage Manager with a solid track record of running restaurants successfully, starting from marketing and brand promotion, competition research, business development, and identifying target customers to an active supervision of every part of the restaurant operations including service level, menu quality, staffing and financial aspects.
I am currently pursuing as a Restaurant Manager at The Choix par Pierre Gagnaire, Intercontinental Hotel, after the successful completion as assistant manager at the Reflets par Pierre Gagnaire in Dubai Festival City, Dubai. While being the member of a pre-opening team, I have been actively involved in all major operational and financial aspects like Staffing, Payroll, Training, Forecasting and Budget, setting the Standard Operation Procedures, Supervising and correcting the duties and tasks of the assigned work place and colleagues. I am now looking forward to continue and utilize the essentials of detailing the standards and maintaining the consistency of quality of our product and service which enables me to gain more job exposure and work towards the companies set targets and my career goals within the hospitality industry.
Furthermore, 11 years of fine restaurant and hotel experience especially 8 years with a 3 Michelin star Chef in a French fine dining have raised the bar of my food and beverage knowledge, leadership and showman ship skills with great attention to details and maintaining high standards, More over great pre-opening experience, creating SOP, working with corporate brand standards and implementations, scoring high in brand standards, award winning operations, achieving the matrix and KPO’s, I sincerely believe that I have gained enough confidence and industry exposure to be compatible and prove my worth in the fast growing and challenging field of hospitality business.
I hope that with my sincere dedication and perseverance, I shall be able to prove myself as an asset to your company.
01-03-2012 Guillermo Padrés Elías, afirmó que se llevará acabo el plebiscito....Guillermo Padrés Elías
Hermosillo, Sonora.- El plebiscito simplemente cambiará de fecha, pero sí se llevará a cabo, aseguró el Gobernador Guillermo Padrés al reiterar que su gobierno seguirá buscando colocar al ciudadano en el centro de las cosas.
1. Mario C Garrett
4420 Torrance Dr Nw Apt 12 Huntsville, Al 35816
(256) 642-6736 • Mgarre1983@gmail.com
Objective:
To utilize my skills and gain experience as a customer service representative and expand my
knowledge in management
Qualifications:
Over 10 years of customer service and supervisory/management experience, including but not
limited to hotels, camps, call centers, restaurants and retail industries
PROFESSIONAL WORK OF EXPERIENCE
Insanity Complex
Food and Beverage Asst. manager Madison Al Apr 2015- Current
● Assist managing over 130 employees with various positions
● Training and Development
● Time management, Food cost and Labor experience
U.S Space and Rocket Center
Food Service Supervisor Huntsville, Al Nov 2014-April2015
● Oversee up to 20 production staff
● Experience in customer relations
● Cash Handling experience
Steak n Shake
Shift Manager Decatur, Al Feb 2014- Nov 2014
● Supervised server and production staff
● Guest services/Guest relations
● Labor maintenance
PCH Hotels & Resorts
Food & Beverage Supervisor Montgomery, Al Nov 2012- Sep 2013 & Florence, Al Sep 2013- Feb 2014
● Supervised staff of approximately 40 associates that held various positions
● Strong guest relation skills
● Booked talent for entertainment/ scheduling
● Processing invoices
EDUCATION
Alabama State University Montgomery, Alabama
August 2009-2011
Business Management
2. ADDITIONAL INFORMATION AND SKILLS
Skills: Excellent Scheduling and Time management Skills , Knowledge of various Cash Handling
and Balancing Procedures , Strong Customer service and Guest Relation Skills , Excellent
Proactive Management Style , ServSafe Certified, AIDT Certified
