Mario C Garrett is seeking a customer service representative or management position. He has over 10 years of experience in customer service, supervision, and management in various industries including hotels, camps, call centers, restaurants, and retail. His experience includes assisting in managing over 130 employees as an assistant manager at a food and beverage company, overseeing up to 20 production staff as a food service supervisor, supervising server and production staff as a shift manager, and supervising approximately 40 associates in various food and beverage supervisor roles. He has a business management education from Alabama State University.

1. Mario C Garrett
4420 Torrance Dr Nw Apt 12 Huntsville, Al 35816
(256) 642-6736 • Mgarre1983@gmail.com
Objective:
To utilize my skills and gain experience as a customer service representative and expand my
knowledge in management
Qualifications:
Over 10 years of customer service and supervisory/management experience, including but not
limited to hotels, camps, call centers, restaurants and retail industries
PROFESSIONAL WORK OF EXPERIENCE
Insanity Complex
Food and Beverage Asst. manager Madison Al Apr 2015- Current
● Assist managing over 130 employees with various positions
● Training and Development
● Time management, Food cost and Labor experience
U.S Space and Rocket Center
Food Service Supervisor Huntsville, Al Nov 2014-April2015
● Oversee up to 20 production staff
● Experience in customer relations
● Cash Handling experience
Steak n Shake
Shift Manager Decatur, Al Feb 2014- Nov 2014
● Supervised server and production staff
● Guest services/Guest relations
● Labor maintenance
PCH Hotels & Resorts
Food & Beverage Supervisor Montgomery, Al Nov 2012- Sep 2013 & Florence, Al Sep 2013- Feb 2014
● Supervised staff of approximately 40 associates that held various positions
● Strong guest relation skills
● Booked talent for entertainment/ scheduling
● Processing invoices
EDUCATION
Alabama State University Montgomery, Alabama
August 2009-2011
Business Management

2. ADDITIONAL INFORMATION AND SKILLS
Skills: Excellent Scheduling and Time management Skills , Knowledge of various Cash Handling
and Balancing Procedures , Strong Customer service and Guest Relation Skills , Excellent
Proactive Management Style , ServSafe Certified, AIDT Certified