Ruby Paul is seeking a position as a shift supervisor and has relevant experience in customer service, communication, and inventory management from previous roles as a bartender, server, and facilities assistant at a college. She has a background in business management and possesses skills in scheduling, training employees, and ensuring policies and standards are followed. Her objective is to utilize her skills and leadership abilities as part of a team.

1. Ruby Paul
129 Bloomington Apt.401  Bremerton, WA. 98312  (360) 551-3051 rubympaul81@yahoo.com
Objective
To secure a position as a Shift supervisor and play a valuable role as a part of a team that will utilize my
skills, work ethic, customer service experience, and leadership abilities.
Skills Summary
 Interpersonal communication  Scheduling shifts  Inventory Control
skills  Scheduling meetings  Food&Beverage policies
 Network proficient with  Customer service  Employee Training
vendors  Suggestive Selling  Assigning Tasks
Relevant Experience
COMMUNICATION
 Prepare employees for daily job responsibilities as well as their obligations as an employee and all that it entails.
 Correspond with vendors, suppliers, upper management, employees, and customers.
 Observe employees for further training purposes or advancements in our company.
 Review daily employee log activity; communicate reviewed log with upper management.
 Communicate respectfully and encouraging to everyone on a business level.
 Completed interpersonal communications class.
CUSTOMER SEVICE SKILLS
 Suggestive Selling:
o Focused on target market demands and how to meet the demands other markets to product more
clientele.
o Communicate with customers to find new ways to improve their experience with us.
o Give personal touch to every customer experience.
 Multitasking:
o Capable of handling high stress situations keeping employees focused to meet max. Production.
o Ability to run a floor as well as take customer orders and help fellow employees.
o Run product to standards, acknowledge customer and oversee work environment is running up to
standards.
ORGANIZATION
 Manage all aspects of day-to-day operations foreseeing company environment and responsibilities of others.
o Upkeep cleanliness of environment.
o Schedule employees for state mandated breaks.
o Log daily employee and store production and sales.
o Document all daily production and inventory as well as employee logs and communicate with upper
management.
o Conduct Progress reviews for employees with positive reinforcement, and areas of improvement with
the employees ideas for to be successful with the company.
Employment History
Olympic College- Bremerton campus-Bremerton, Washington 2009-Current
Facilities Department (360) 475-7819
Working independently overseeing high traffic areas ensuring that they are kept up to state
standards.
Responsible for answering and responding to calls made over telecommunications systems.
Put in work orders at the request of college personnel.
Maintain a positive attitude and display courtesy to each and every individual on campus.

2. Ruby Paul
Employment History
Valley Bar and Casino-Darby, Montana 2008-2009
Head Bartender, casino attendant (406) 821-4498
Responsible for opening and closing of the establishment including but not limited to:
(Management responsibility)
Count out start till for day shift, balance previous shift sales against comps minus beginning till,
document balance outcome and shift bartenders sales and casino payouts from previous shift.
Compare employee production to create weekly schedule.
Balance alcohol inventory with employee shift sheets and bottle pulls.
Based on business weeks outcome decider production against employee shifts to decide weekend
schedule as well as special event schedule.
Responsible for training new employees on general responsibilities during opening, split, and closing
shifts.
Evaluate employee’s progress after two consecutive day shifts and one weekend night shift within 20
days of completed training. Document progress and concerns as well as sales per shift.
Daily contact upon shift change supporting all activities concerning tills, safe drops, and new
employee sales production with owner of establishment via phone.
Responsible for opening and closing of the establishment included by not limited to:
(As head Bartender)
Pull and rotate bottles, set up floor, Fill ice, assemble taps and all equipment for garnishes, fill
garnishes.
Prompt and friendly customer service.
Ability to handle front to back bar as well as the casino during major events.
Able to recognize levels of intoxication.
State of Washington Class 12 Mixologist Permit
Shari’s Restaurant-Bremerton, Washington 2006-2008
Server (360)373-1768
Responsible for greeting customers as well as setting them in server sections based on fair rotation,
place customer in server section if requested.
Knowledge of menu items as well as [monthly special a pie promotions for suggestive selling.
Take customer order in order of beverage, main course meal, offer suggestive selling as far as
appetizers and desserts.
Enter orders into pos system, run orders, frequent 1/2/3 check in to reference customer
satisfaction.
Server section opening and closing work including Side work.
Education
Alexandria Bay Central School-Alexandria Bay, New York
Completed: General Studies
Darby High School-Darby, Montana
Completed: General Studies
Olympic College-Bremerton, WA.
Expected Completion Date: Summer 2014
Business Management Program
GPA: 3.90
129 Bloomington Apt. 401  Bremerton WA. 98312  (360) 551-3051  rubympaul81@yahoo.com
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