1. Heather Barnes
Fast learner, great customer service skills!
Bucksport, ME 04416
heathermbarnes8390@yahoo.com - (207) 852-8267
I love helping customers. Usually work doing customer service related jobs. Love helping people. I am a very
fast learner and very eager to work hard, be dependable, and one day advance in my career.
Willing to relocate to: Belfast, ME - Brewer, ME - Ellsworth, ME
Authorized to work in the US for any employer
WORK EXPERIENCE
Produceseafood
Hannaford - 2014 to 2015
Cashier (overnights)
Circle K - 2010 to 2012
Child care provider
ASPIRE, DHHS, Self employed chilcare provider - Ellsworth, ME - 2008 to 2010
Responsibilities
Was certified and approved by A.S.P.I.R.E program at D.H.H.S in Ellsworth, ME. I totalled 3 children in the two
years. Two at a timefor year. One for second year. I would feed children breakfast, snack, lunch, snack. We
would have a weekly routine n newsletter for parents. Reading, crafts, outdoor activities, field trips to library
and parks. I had been a stay at home mom for few years n until my younger children started school I felt like
helping working mothers with income subsides daycare.
Accomplishments
I became CPR certified I also was being mentored by a teacher. Great experience and my children got the
social interactions with age related children.
Skills Used
I demonstrated patience and understanding, caring for another humans well being. I learned so much about
safety and knowledge of my children's needs and wants. Was a great experience.
Shift Leader/Assistant Manager/server
Court st cafe - Florence, AL - April 2001 to October 2006
Responsibilities
Was shift leader and had to make sure all servers were keeping up with orders and if they were underage,
had to serve their drinks. Also became assistant manager after one year and was in charge of training and
scheduling. I also waited my tables along with all other responsibilities my manager would leave for me.
Accomplishments
I learned so much. I felt very confident that I'd succeed in management and customer service. Not to mention
I became a great "up-seller".
Skills Used

2. So many, from learning several software programs, to being able to manage 14 employees n their schedules,
keeping an upbeat and positive atmosphere for our customers. Always putting our customers first and happy.
EDUCATION
Some college
North-west shoals community college
SKILLS
Great Customer Service, (10+ years), Fast Learner (10+ years), Knowledge of most auto parts and tools,
Windows (6 years), Data Entry (2 years)
CERTIFICATIONS
Driver's License
August 2020